34 Welham Road, Retford, DN22 6TN
View Full Details of Branthwaite Care HomeMum moved into this very special home almost 2 months ago. I cannot praise the staff enough. From communicating with myself ( I live overseas), in the lead up to the move and to the day of moving and now onwards. I have felt so supported by everyone. Each time I visited, the staff would acknowledge me and tell me who they were. This was so important, as with all Health Professionals the uniforms are all different in each establishment so I felt this was a lovely touch. This also reassured me that if I was being treated with respect and kindness, that my Mum would be too which she certainly is The manager is very supportive and arranged a feedback meeting for myself prior to my departure home Mum is settling well now and loves the many activities available to her. They are geared towards her capabilities Thank you to everyone for making this transition as easy as it could have been and for caring for Mum with empathy, respect, dignity and kindness. I will always be grateful.
This is generally a well-run care home. Staff are kind and good-humoured, treating residents with dignity. On occasions, liaison with and info provided to the family could be more proactive concerning health issues.
This is a special place for my Mum. From the first day, Mum has been treated with kindness, empathy and dignity. Nothing is too much trouble at all. We are happy to say Mum is having her birthday party, her 90th, here at what is her home. Thank you to all the staff and Managers who look after ourselves very well too.
Mum moved into this very special home almost 2 months ago. I cannot praise the staff enough. From communicating with myself ( I live overseas), in the lead up to the move and to the day of moving and now onwards. I have felt so supported by everyone. Each time I visited, the staff would acknowledge me and tell me who they were. This was so important, as with all Health Professionals the uniforms are all different in each establishment so I felt this was a lovely touch. This also reassured me that if I was being treated with respect and kindness, that my Mum would be too which she certainly is The manager is very supportive and arranged a feedback meeting for myself prior to my departure home Mum is settling well now and loves the many activities available to her. They are geared towards her capabilities Thank you to everyone for making this transition as easy as it could have been and for caring for Mum with empathy, respect, dignity and kindness. I will always be grateful.
This is generally a well-run care home. Staff are kind and good-humoured, treating residents with dignity. On occasions, liaison with and info provided to the family could be more proactive concerning health issues.
This is a special place for my Mum. From the first day, Mum has been treated with kindness, empathy and dignity. Nothing is too much trouble at all. We are happy to say Mum is having her birthday party, her 90th, here at what is her home. Thank you to all the staff and Managers who look after ourselves very well too.