Branthwaite Care Home

34 Welham Road, Retford DN22 6TN
Review Us
8.0 3 Reviews
  • Branthwaite Care Home, Retford
A CQC Outstanding home (December 2020), Branthwaite Care Home provides residential care for up to 40 adults in a welcoming and homely environment.

Situated in a residential area of Retford, the home is made up of 40 bedrooms, all with en suite facilities, cosy living areas and a spacious dining area where the kitchen team prepares fresh and nutritional meals each day. Rooms are set over two floors and there is a lift ensuring accessibility for all residents.

The team of experienced care professionals strive to deliver the best possible care for all residents. They spend time getting to know each person they work with, ensuring they can not only meet their care needs but also create an environment that is familiar and comfortable for residents. Healthcare professionals also visit the home on a regular basis, including occupational therapists, dentists, opticians, physiotherapists and a chiropodist.

The home aims to provide all residents an engaging lifestyle, offering plenty of activities and planning regular trips out and about in the local community. This encourages residents to remain active and engaged with life, ensuring that no day at Branthwaite Care Home goes by uncelebrated.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Laura Willows (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Branthwaite Care Home Reviews (3)

8.0

Branthwaite Care Home has a Review Score of 8.0 (7.958) out of 10, based on 2 reviews in the last 2 years.
Over all time Branthwaite Care Home has 3 reviews.

Overall Experience
  • 2
  • 1
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Date Published
  • 3
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Reviewer Connection to Branthwaite Care Home
  • 3
Total of 3, showing 1-3
Review from Nichola M (Daughter of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into this very special home almost 2 months ago. I cannot praise the staff enough.
From communicating with myself ( I live overseas), in the lead up to the move and to the day of moving and now onwards. I have felt so supported by everyone. Each time I visited, the staff would acknowledge
me and tell me who they were. This was so important, as with all Health Professionals the uniforms are all different in each establishment so I felt this was a lovely touch. This also reassured me that if I was being treated with respect and kindness, that my Mum would be too which she certainly is
The manager is very supportive and arranged a feedback meeting for myself prior to my departure home
Mum is settling well now and loves the many activities available to her. They are geared towards her capabilities
Thank you to everyone for making this transition as easy as it could have been and for caring for Mum with empathy, respect, dignity and kindness. I will always be grateful.
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  • Treated with Dignity
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  • Value for Money
Review from Julia W (Daughter of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
This is generally a well-run care home. Staff are kind and good-humoured, treating residents with dignity. On occasions, liaison with and info provided to the family could be more proactive concerning health issues.
Reply from Laura Willows, Home Manager at Branthwaite Care Home

Thank you so much for taking the time to leave us such a lovely review. It is our pleasure to care for your mum; I will pass on your lovely feedback to the team, and we will ensure to review areas of communication.

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Review from Susan B (Daughter of Resident) published on 29 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a special place for my Mum. From the first day, Mum has been treated with kindness, empathy and dignity. Nothing is too much trouble at all. We are happy to say Mum is having her birthday party, her 90th, here at what is her home. Thank you to all the staff and Managers who look after ourselves
very well too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.0 (7.958)

Overview of Review Score

The Review Score of 8.0 (7.958) out of 10 for Branthwaite Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for Branthwaite Care Home is calculated as follows: ( (15 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.375 Points relating to the number of positive Reviews for Branthwaite Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 2 Positive Reviews ÷ 8 = 0.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

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Laura Willows

Job Title: Registered Manager Joined: 2015

AWAITING bio

Nicola

Nicola Gray

Job Title: Deputy Manager Joined: 2016

I started doing my Deputy Manager job in May and have been enjoying it, learning new projects and skills. I have been at Brathwaite Care Home since 2016 now where I started off as a care assistant and then worked up to be a senior and then onto deputy manager.


When I’m not working I enjoy spending time at home with my husband and daughter.

Louise

Louise Eaton

Job Title: Receptionist Joined: 2021

I am new to the role of Receptionist at Branthwaite although I have been working here since August 2021 in another role, so I do already feel part of the Branthwaite family.


On a daily basis, I answer all telephone calls to Branthwaite helping where I can or redirecting and taking messages, I also provide a friendly welcome to all visitors to Branthwaite and point everyone in the right direction should they need it.


I am really enjoying my new role and am feeling comfortable even though I am still finding my feet. When I'm not at work I love spending time at home with my daughter, catching up with family and friends, relaxing and taking care of my home and garden.

Frequently Asked Questions about Branthwaite Care Home

What types of Care is Branthwaite Care Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Branthwaite Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Branthwaite Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Branthwaite Care Home to the centre of Retford?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Branthwaite Care Home to verify any information. View our terms and conditions. Branthwaite Care Home has an Enhanced Service - more info.