Submit a Review for Alsley Lodge
21 Station Road, Rufford, Ormskirk, L40 1TB
View full details of Alsley LodgeLatest Reviews for Alsley Lodge
19 January 2026
Ever since moving into Alsley my grandad has seemed relaxed and at ease. He was given lots of support and reassurance when he first moved in and hasn't looked back. Whenever we visit he tells us about his friends (the staff) and how good they are. The staff are always welcoming and accommodating. It
is obvious to see that they really do care. The management team are visible throughout the home and on hand should you need them.
The home itself is beautiful and always looks fresh and well decorated. It is also always clean and without odours. There is a varied and interesting activities plan. My grandad doesn't always get involved but likes to watch what is going on. I would highly recommend Alsley to anyone looking for care for their loved one.
12 January 2026
My Dad has been living at Alsley Lodge for nearly two years now. The care he receives from every member of the team is truly outstanding and I'm thankful everyday that he is there. The home is light, bright and always spotlessly clean and fresh and the layout makes it easy for residents to move
around. The lounge areas are comfortable and homely and the dining area is a lovely space where residents sit together to eat and socialise. There are daily activities and movement classes, guest singers and dancers each week as well as trips to local attractions which my Dad used to thoroughly enjoy when he was more able.
What makes Alsley Lodge truly special though is the level of care given to residents by the staff. Residents are treated like family, nothing is too much trouble and the care that they receive is quite simply exceptional.
Every time I visit my Dad I thank god we found Alsley Lodge, it really is a special place with a unique team of dedicated staff.
07 January 2026
Alsley Lodge have been so supportive my mum and ourselves with her care.
We are regularly kept informed of how she is and what is needed to maintain her care and health.
Mum is treated with friendship, support and dignity at all times ands thrives in having many people to speak to.
07 January 2026
We have been delighted with the care our mum has received in Alsley Lodge. The staff have looked after her as if she was a member of their family and we couldn't have asked for more.
07 January 2026
My mother has been in Alsley Lodge for nearly 3 years. Throughout that time, everything about Alsley - the leadership, carers, activities, food and accommodation has been first rate.
I feel my mother has been treated with care, respect and massive empathy for her varying mental and physical
issues. Myself and my family have utmost confidence in the staff of Alsley Lodge in their care for my/our mother!
06 January 2026
My Mum has been at Alsley for almost 12 months. She came initially for respite and stayed. Looking first at a number of care homes I became increasingly despondent and felt none were suitable. Alsley changed all that within a short time of entering this bright, clean home where chatter and laughter
formed a lovely backdrop. Mum's care has been excellent. The whole team, led by Amy and Kelly are caring, compassionate, friendly and professional. I was surprised at how quickly they got to know Mum, encouraging and supporting her as she adapted to a big change in her life. They are quick to understand how she's feeling and are very good at communicating with us, her family. Any aspect of her care can be discussed whenever necessary. There's always lots going on and Mum loves the afternoons when a singer comes along to entertain.
I'm so grateful that I know my Mum is in safe, kind hands. Thank you all at Alsley.
02 December 2025
I heard about Alsley Lodge from my sister in law who explained how the Home didn't "feel" like a traditional "care home" and when my Dad was in need of some respite care in May 2025, I contacted Amy (the Registered Manager) to see if any rooms were available for him as a transition prior to him
returning to independent living.
From the day he arrived, when Louise demonstrated her caring nature by bringing a wheelchair out to the car for him and made him (and I) feel so relaxed and welcome, to seven months later when Dad is now a firmly established member of Alsley Lodge, he couldn't have been looked after any better. He's loved the company, the trips out, the staff and the daily activities. He moved from respite into his own room in June and he looks younger now, than he did when he moved in there. Thank you to everyone involved in looking after Dad, you have changed the latter years of his life and for that, I am truly grateful. You've given me my Dad back!
15 September 2025
I think that the service is A1 and the home couldn't be better.
20 August 2025
Mum has been in Alsley Lodge for nearly 8 months after coming out of hospital in December and myself and other family members are very impressed with the care she receives and the improvement in her health and well-being.
The atmosphere at Alsley Lodge is always cheerful, the staff are
compassionate and professional, and genuine care is always given. Nothing is too much trouble for the staff and any medical needs are dealt with promptly whilst keeping me informed. We can visit Mum at any time of the day and are always made to feel welcome even at their busiest times.
The activities team are excellent and there are always several activities on each day and trips out which Mum thoroughly enjoys. Mum has her hair done every week in their hair salon which enjoys.
Since Mum has been at Alsley Lodge we have had peace of mind as we know she is getting excellent care 24hrs a day and are happy that she has settled in so well. We honestly cannot fault them.
13 August 2025
My time here has been very good, also the staff very helpful, the food is extremely good. I am an 88-year-old lady and have lived on my own and cooked for myself.
20 May 2025
Very happy friendly staff doing all they can to help and please. Very well pleased with everything.
14 May 2025
Cannot fault the home. Outstanding staff. Very good nutritious food. Excellent past time activities. Very clean and comfortable.
15 October 2024
Mum has been in a few care homes so I am in a good position to compare.
Ashley Lodge is, without doubt, the best care home she has ever been in, there are no smells, the food is excellent, but best of all the staff are outstanding and nothing is too much trouble.
My only disappointment is I wish
we had come here sooner.
14 October 2024
The overall care given is very good. The staff are friendly, attentive and helpful. Hygiene and cleanliness are good and health care and medication are professionally administered and managed. There are many different and varied activities organised for residents and the catering is very good. There
is a constant program of internal and external building and garden improvements and maintenance.
Overall, I'm very satisfied with Alsley Lodge and the staff.
08 October 2024
We moved my mum to Alsley Lodge after a bad few years with a well-known Southport care home group. It was difficult at first for us to move her and the first few weeks were worrying. But the staff at the home have been fantastic with the move.
I took the decision to move Mum further away from us
as we couldn't find a home with the same care locally to us. My father had been here previously on respite and I was impressed by the level of care.
The food is home-cooked and of an excellent standard. I have sampled it myself! There are lots of activities for the residents and great members of staff who bring lots of stimulating events.
After a short time, we have a friendly approach with the staff and residents.
The most important is that my mum is being looked after and now, after three years in another home, this has happened. Any issues with my mum are dealt with promptly and professionally and with communication with myself.
Thank you to all the staff in Alsley Lodge.
12 July 2024
I am so pleased we chose Alsley Lodge for my dad. He has been at the home for 5 months and we couldn't be happier with the care he receives. The home has a lovely feel to it, everyone is so friendly and it feels more like a big family. All of the staff care so well for the residents and work very
hard as a dedicated team, always with a smile on their faces. I have always felt welcomed by everyone and feel at ease talking with the staff about any issues. They know and understand my dad very well and have dealt with any medical needs efficiently. The home is well managed and there have been lots of internal improvements recently which add to the homely feel. What I feel has really benefitted my dad are the daily activities and outings they organise for those that are able. The activities coordinators do a wonderful job - he is regularly out and about on organised trips and there is something on every day (and regular entertainment) which I feel has improved his overall health and well-being.
22 January 2024
My mother is a resident of Alsley Lodge and has been for the last couple of years. During December 2023 leading up to Christmas I found the staff went above and beyond decorating the home for Christmas, including my mother and the other residents in the process.
Me and my brother brought her home
for Christmas. The staff made sure she had clothes packed and her medication, which was very helpful.
The staff are always very helpful and courteous to myself and my mother. I am very happy that she is being looked after.
22 January 2024
My mother has been a resident at Alsley Lodge for the past 6 months.
We as a family are so happy with how she is being cared for and how well she has settled in.
They provide wonderful home-cooked meals with a varied menu in a lovely dining room.
The staff are fantastic, they are so very kind,
patient and caring to all the residents.
They put every effort into making each day so enjoyable with a wide range of activities and lots of entertainment and fun.
Mum has made lots of friends and it’s so reassuring for us to see how happy she is and know she is safe.
We really cannot fault Alsley Lodge.
07 November 2023
I previously looked after my mum in her own home but this became increasingly difficult due to progressing dementia. I looked at several care homes before I found Alsley Lodge Care Home. We needed respite for a family holiday, which we were fortunate to book at relatively short notice. As this
approached, it became apparent this needed to be a permanent arrangement and the Alsley Lodge team made a difficult time as good as it could be. The care has been outstanding. Her room is modern and fresh with an en-suite wet room. She enjoys getting her hair done every week, she doesn't participate in many activities but there are a variety of things on offer. The attention to detail is excellent, e.g. mouth care. Her mobility isn't good but we are able to put her in a wheelchair and take her to the coffee shop across the road. She enjoys the food which is nutritious and varied. Everyone is friendly and I know it is the best place for my lovely mum, she is very content.
20 June 2023
The care and support provided to me and my husband is simply wonderful.
Latest Reviews for Alsley Lodge
19 January 2026
Ever since moving into Alsley my grandad has seemed relaxed and at ease. He was given lots of support and reassurance when he first moved in and hasn't looked back. Whenever we visit he tells us about his friends (the staff) and how good they are. The staff are always welcoming and accommodating. It
is obvious to see that they really do care. The management team are visible throughout the home and on hand should you need them.
The home itself is beautiful and always looks fresh and well decorated. It is also always clean and without odours. There is a varied and interesting activities plan. My grandad doesn't always get involved but likes to watch what is going on. I would highly recommend Alsley to anyone looking for care for their loved one.
12 January 2026
My Dad has been living at Alsley Lodge for nearly two years now. The care he receives from every member of the team is truly outstanding and I'm thankful everyday that he is there. The home is light, bright and always spotlessly clean and fresh and the layout makes it easy for residents to move
around. The lounge areas are comfortable and homely and the dining area is a lovely space where residents sit together to eat and socialise. There are daily activities and movement classes, guest singers and dancers each week as well as trips to local attractions which my Dad used to thoroughly enjoy when he was more able.
What makes Alsley Lodge truly special though is the level of care given to residents by the staff. Residents are treated like family, nothing is too much trouble and the care that they receive is quite simply exceptional.
Every time I visit my Dad I thank god we found Alsley Lodge, it really is a special place with a unique team of dedicated staff.
07 January 2026
Alsley Lodge have been so supportive my mum and ourselves with her care.
We are regularly kept informed of how she is and what is needed to maintain her care and health.
Mum is treated with friendship, support and dignity at all times ands thrives in having many people to speak to.
07 January 2026
We have been delighted with the care our mum has received in Alsley Lodge. The staff have looked after her as if she was a member of their family and we couldn't have asked for more.
07 January 2026
My mother has been in Alsley Lodge for nearly 3 years. Throughout that time, everything about Alsley - the leadership, carers, activities, food and accommodation has been first rate.
I feel my mother has been treated with care, respect and massive empathy for her varying mental and physical
issues. Myself and my family have utmost confidence in the staff of Alsley Lodge in their care for my/our mother!
06 January 2026
My Mum has been at Alsley for almost 12 months. She came initially for respite and stayed. Looking first at a number of care homes I became increasingly despondent and felt none were suitable. Alsley changed all that within a short time of entering this bright, clean home where chatter and laughter
formed a lovely backdrop. Mum's care has been excellent. The whole team, led by Amy and Kelly are caring, compassionate, friendly and professional. I was surprised at how quickly they got to know Mum, encouraging and supporting her as she adapted to a big change in her life. They are quick to understand how she's feeling and are very good at communicating with us, her family. Any aspect of her care can be discussed whenever necessary. There's always lots going on and Mum loves the afternoons when a singer comes along to entertain.
I'm so grateful that I know my Mum is in safe, kind hands. Thank you all at Alsley.
02 December 2025
I heard about Alsley Lodge from my sister in law who explained how the Home didn't "feel" like a traditional "care home" and when my Dad was in need of some respite care in May 2025, I contacted Amy (the Registered Manager) to see if any rooms were available for him as a transition prior to him
returning to independent living.
From the day he arrived, when Louise demonstrated her caring nature by bringing a wheelchair out to the car for him and made him (and I) feel so relaxed and welcome, to seven months later when Dad is now a firmly established member of Alsley Lodge, he couldn't have been looked after any better. He's loved the company, the trips out, the staff and the daily activities. He moved from respite into his own room in June and he looks younger now, than he did when he moved in there. Thank you to everyone involved in looking after Dad, you have changed the latter years of his life and for that, I am truly grateful. You've given me my Dad back!
15 September 2025
I think that the service is A1 and the home couldn't be better.
20 August 2025
Mum has been in Alsley Lodge for nearly 8 months after coming out of hospital in December and myself and other family members are very impressed with the care she receives and the improvement in her health and well-being.
The atmosphere at Alsley Lodge is always cheerful, the staff are
compassionate and professional, and genuine care is always given. Nothing is too much trouble for the staff and any medical needs are dealt with promptly whilst keeping me informed. We can visit Mum at any time of the day and are always made to feel welcome even at their busiest times.
The activities team are excellent and there are always several activities on each day and trips out which Mum thoroughly enjoys. Mum has her hair done every week in their hair salon which enjoys.
Since Mum has been at Alsley Lodge we have had peace of mind as we know she is getting excellent care 24hrs a day and are happy that she has settled in so well. We honestly cannot fault them.
13 August 2025
My time here has been very good, also the staff very helpful, the food is extremely good. I am an 88-year-old lady and have lived on my own and cooked for myself.
20 May 2025
Very happy friendly staff doing all they can to help and please. Very well pleased with everything.
14 May 2025
Cannot fault the home. Outstanding staff. Very good nutritious food. Excellent past time activities. Very clean and comfortable.
15 October 2024
Mum has been in a few care homes so I am in a good position to compare.
Ashley Lodge is, without doubt, the best care home she has ever been in, there are no smells, the food is excellent, but best of all the staff are outstanding and nothing is too much trouble.
My only disappointment is I wish
we had come here sooner.
14 October 2024
The overall care given is very good. The staff are friendly, attentive and helpful. Hygiene and cleanliness are good and health care and medication are professionally administered and managed. There are many different and varied activities organised for residents and the catering is very good. There
is a constant program of internal and external building and garden improvements and maintenance.
Overall, I'm very satisfied with Alsley Lodge and the staff.
08 October 2024
We moved my mum to Alsley Lodge after a bad few years with a well-known Southport care home group. It was difficult at first for us to move her and the first few weeks were worrying. But the staff at the home have been fantastic with the move.
I took the decision to move Mum further away from us
as we couldn't find a home with the same care locally to us. My father had been here previously on respite and I was impressed by the level of care.
The food is home-cooked and of an excellent standard. I have sampled it myself! There are lots of activities for the residents and great members of staff who bring lots of stimulating events.
After a short time, we have a friendly approach with the staff and residents.
The most important is that my mum is being looked after and now, after three years in another home, this has happened. Any issues with my mum are dealt with promptly and professionally and with communication with myself.
Thank you to all the staff in Alsley Lodge.
12 July 2024
I am so pleased we chose Alsley Lodge for my dad. He has been at the home for 5 months and we couldn't be happier with the care he receives. The home has a lovely feel to it, everyone is so friendly and it feels more like a big family. All of the staff care so well for the residents and work very
hard as a dedicated team, always with a smile on their faces. I have always felt welcomed by everyone and feel at ease talking with the staff about any issues. They know and understand my dad very well and have dealt with any medical needs efficiently. The home is well managed and there have been lots of internal improvements recently which add to the homely feel. What I feel has really benefitted my dad are the daily activities and outings they organise for those that are able. The activities coordinators do a wonderful job - he is regularly out and about on organised trips and there is something on every day (and regular entertainment) which I feel has improved his overall health and well-being.
22 January 2024
My mother is a resident of Alsley Lodge and has been for the last couple of years. During December 2023 leading up to Christmas I found the staff went above and beyond decorating the home for Christmas, including my mother and the other residents in the process.
Me and my brother brought her home
for Christmas. The staff made sure she had clothes packed and her medication, which was very helpful.
The staff are always very helpful and courteous to myself and my mother. I am very happy that she is being looked after.
22 January 2024
My mother has been a resident at Alsley Lodge for the past 6 months.
We as a family are so happy with how she is being cared for and how well she has settled in.
They provide wonderful home-cooked meals with a varied menu in a lovely dining room.
The staff are fantastic, they are so very kind,
patient and caring to all the residents.
They put every effort into making each day so enjoyable with a wide range of activities and lots of entertainment and fun.
Mum has made lots of friends and it’s so reassuring for us to see how happy she is and know she is safe.
We really cannot fault Alsley Lodge.
07 November 2023
I previously looked after my mum in her own home but this became increasingly difficult due to progressing dementia. I looked at several care homes before I found Alsley Lodge Care Home. We needed respite for a family holiday, which we were fortunate to book at relatively short notice. As this
approached, it became apparent this needed to be a permanent arrangement and the Alsley Lodge team made a difficult time as good as it could be. The care has been outstanding. Her room is modern and fresh with an en-suite wet room. She enjoys getting her hair done every week, she doesn't participate in many activities but there are a variety of things on offer. The attention to detail is excellent, e.g. mouth care. Her mobility isn't good but we are able to put her in a wheelchair and take her to the coffee shop across the road. She enjoys the food which is nutritious and varied. Everyone is friendly and I know it is the best place for my lovely mum, she is very content.
20 June 2023
The care and support provided to me and my husband is simply wonderful.