Alsley Lodge

21 Station Road, Rufford, Ormskirk L40 1TB

Alsley Lodge is a delightful single-storey purpose built care home situated in peaceful and pleasant surroundings in Rufford, Lancashire. The scenic Leeds-Liverpool canal, lined with bright, colourful barges runs alongside this quaint and pretty village. The local bus route provides easy access to the communities of Tarleton, Burscough, Mawdesley and Eccleston, whilst Preston, Ormskirk and Southport are easily reached by rail link.

At Alsley Lodge, they aim to provide the very best facilities and care for all of residents. The dedication and devotion of highly-trained staff has established a reputation as an exceptionally ‘friendly and caring’ home. Residents’ quality of life is greatly enhanced by the comfortable, warm and safe environment that Alsley Lodge provides.

Alsley Lodge is a lovely, modern, tastefully-decorated care home. Vanity basins, TV and telephone points and a high-tech nurse call system are fitted in all bedrooms, and many rooms boast en-suite facilities. The dining room has recently been refurbished to a high standard. Residents can relax in a large comfortable lounge which faces the courtyard outside with its attractive pool and fountain, or the glass conservatory which overlooks the charming landscaped garden at the rear of the home. The beautiful grounds outside are perfect for enjoying the fresh air and delightful, picturesque surroundings.

Group: Carewise Homes Ltd

Person in charge: Carrie Howarth (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 33

Rooms with ensuite WC: 24

Weekly Charges Guide: Personal Care Single £570 – £725 (These prices are only a guideline, please contact Alsley Lodge to find out the exact price for your requirements.)

Facilities & Services: Day Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Alsley Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Alsley Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews over all time. This Average Rating is also the rating value for Alsley Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.803 for Alsley Lodge is calculated as follows: ( (288 Excellents x 5) + (66 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 356 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Alsley Lodge is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 9 Reviews ÷ 6.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Alsley Lodge has a Review Score of 9.8 (9.803) from 30 Reviews


Average Ratings

  • Excellent
    25
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Alsley Lodge?

  • Extremely LIKELY
    27
  • Likely
    3
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Reviewer Connection to Alsley Lodge

  • Daughter of Resident/Service User
    15
  • Friend of Resident/Service User
    4
  • Son of Resident/Service User
    4
  • Son-in-law of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
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My mum is very happy here. She was very lonely at home and now, thanks to the staff, has made new friends. The staff here have made sure my mum settled in well and she has a new lease of life.
Her room is nice and bright, clean and nicely decorated. She is eating well and enjoys interacting with the staff! She has been on a few trips, including a trip on a barge along the canal. I would like to thank the manager and her staff for making sure my mum is happy in her new home.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

I can't recommend the manager and her team enough for increasing dad's quality of life, he has dementia. They have been nothing but caring and respectful toward my dad. The activity co-ordinator arranged for a memorable trip to Bolton FC for dad. He is a passionate football fan. The manager and her team are always at the end of the phone if you need to talk and they involve you in every aspect of his care. I know he is in very good hands which has taken away alot of worry from myself and my family. Thank you.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

Alsley Lodge - Lovely Residence, beautiful rooms with a homely atmosphere, very friendly helpful staff. Lots of activities going on through out the day. Beauty, hair barber, football softball etc. Nice meals, friendly chef, cleaning and maintenance staff, all make you feel very welcome. Lots of reassurance for the family and clients.
Obviously good staff at the helm as the ship appears to run very well. My father even made the Xmas lunch outing, even though he was only there for respite. Our family highly recommend this lovely Care Home. Just wish there were more respite beds as they always seem to be booked up and a waiting list! Sign of an excellent Place!
Thank you to all the staff.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

My mother was a resident at Alsley Lodge for 2 1/2 years. During this time she was treated with absolute dignity and respect. Alsley Lodge became her home where she was looked after and tended to as an individual by all of the staff. Her final days were spent at Alsley Lodge. The staff, the service, the care and most importantly, the compassion, were overwhelming. My family and I cannot thank you enough for the care shown to our mother.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.5 out of 5

Mum goes for respite three or four times a year and is also happy to go. When she gets home, she says she could go and live there, which she probably will.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

We cannot rate Alsley Lodge high enough. We had a difficult task of moving my mother in law from her previous care home, which we felt was not meeting our standard of care that we anticipated.
This was a very stressful time for us, Alsley Lodge could not have made the process any easier, they stepped in helped and supported us throughout.
The staff are respectful kind and caring. There is a varied range of activities available throughout the week to encourage socialisation, such as the pianist and weekly sing-song. The staff are very accommodating with our requests, tea coffee etc even providing bird feeders for my mother in law.
The home itself is clean and welcoming and the standard of care is excellent.
My mother in law is once again happy.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

My Mother passed away in Alsley Lodge in April. She was sat with until her end and was never alone. She was looked after with care and compassion, I still feel the need to go and visit the girls. I do have an elderly friend still there want to keep the friends I have made there. Keep up all your fantastic work ladies, I now class you all as my extended family and friends. Thank you.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

Alsley Lodge is a wonderful care home and I would recommend it highly.
My Gran has been living there since last September and the staff are wonderful. Gran has dementia and has been very challenging but the staff have always been excellent and dealt with every situation with care and compassion.
The home has a lovely family feel and all the residents are very happy. The carers are so friendly and we always have a few laughs when we go in to visit Gran.
The management team are fantastic and have helped us with many issues, especially when Gran first went into the home which can be such a stressful time for the family.
We are very pleased with every aspect of the home and can't thank the whole team at Alsley Lodge enough. Thank you.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

My wife has been a resident in this care home from February since then there has been a marked improvement in her general health and appearance. Her strength has been increased and she is generally more mobile and she is able to hold a conversation with prompting from the staff.
Her memory in the short term in still causing a problem and leaves her confused when moving about in the living area.
During my regular visits, she finds difficulty in locating her way to the dining room and her own private accommodation. My wife has always been an avid reader but unfortunately, she is unable to recognise print anymore. She does, however, take part in most afternoon activities which are both stimulating and excellently organised.

How likely would you be to recommend Alsley Lodge? Likely

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Average Rating:   4.3 out of 5

I would recommend Alsley Lodge to any person looking for a care home with high standards of care. They make sure every person is happy. The food is excellent. All the staff are always there to help.
This is why Alsley Lodge is such a success. Good luck to all the staff keep up with the good work.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

My sister who suffers from Alzheimer's disease is a resident in Alsley Lodge so it is impossible to get any feedback from her but I have always found the Care Home clean - the staff very helpful and there seem to be lots of activities for the able residents to take part in.

How likely would you be to recommend Alsley Lodge? Likely

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Average Rating:   4 out of 5

Alsley Lodge Care home has been caring for my mother for a year. The warm loving atmosphere of the home has transformed my mother's outlook on life. Over the past year, she has developed a new interest in everything around her and she loves being at Alsley Lodge and has developed new friendships. She has put on weight and has a zest for life hitherto missing. The staff are extremely compassionate and go the extra mile on many occasions. Relatives are always made very welcome and encouraged to feel part of the care home family. My family are delighted with my mother's care.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

My mother is happy and feels safe in Alsley Lodge. The staff are friendly, helpful and welcoming. Her room is well appointed. The care home staff have accompanied her to dental and hospital appointments.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.3 out of 5

Mum has been a resident at Alsley Lodge for nearly 2 years. During that time she has been well cared for by friendly & helpful staff. She enjoys her meals and chooses what she wants to get involved in. Communication by telephone with the home management and with my mum works very well and is important to me as I live abroad.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

I have always found the staff to be extremely helpful and the care for the residents is excellent. The activities arranged for the residents is very good and they all seem to enjoy. The rooms are well appointed and have good facilities.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

I am very pleased and reassured with my mother's care home she is treated with respect and is known to all the staff even by staff who are not directly involved in her care. The atmosphere is friendly and plenty of natural light.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

My Father has been a resident since July 2015 and has settled in extremely well and feels safe and comfortable in his surroundings. The management and staff have been very caring and helpful at all times. It is very reassuring to us to know that Dad is so well cared for and happy.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

I currently look after the affairs of two residents in Alsley Lodge and cannot speak too highly of all the staff in the home. Their care needs and individual attention are very important to the staff and they excel in this department. The home is inviting from the start and everyone is made to feel welcome. There are lots of events organised by staff and this contributes to the happy atmosphere. Thank you.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

My mother has been a resident at Alsley Lodge since June 2014, prior to that I had an aunt who was a resident from Nov 2010 to Jan 2014.

All members of staff from the manager, carers, housekeepers, chefs, maintenance man take the time to get to know the residents personally, as a result all residents are cared for with dignity, respect and in a way that is appropriate for their needs. At Alsley Lodge there is no 'one care plan suits all' philosophy.

All members of staff are friendly and approachable, and nothing ever seems too much trouble.

I would have no hesitation in recommending Alsley Lodge as a safe, caring, friendly residential home.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

Mum has been in Alsley Lodge for over 5 years and the staff care for her very well. The manager is very approachable, listens to any concerns and clearly cares very much for all the residents. There're lots for the residents to do and this aspect has improved greatly recently.

How likely would you be to recommend Alsley Lodge? Likely

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Average Rating:   3.8 out of 5

Mum has always resisted the idea of going into care, but when the time came that she was no longer able to manage on her own, we feel we were extremely fortunate to have found Alsley Lodge. She has settled in far better than any of us expected and is very happy there. Staff are friendly and helpful, everywhere is nice and clean and food always looks appetising and is nicely presented. There always seems to be activities for residents to take part in if they wish. I really feel in some ways mum is happier than she was when in her own home as she now has more stimulation mentally than she did and her physical condition has improved as a consequence.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.7 out of 5

The staff are very good they are a happy lot and get on great with my mother, they keep the place very clean and tidy. They have plenty to do if they so wish overall it is a nice place.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.6 out of 5

When I was no longer able to care for my Mum she was placed at Alsley Lodge. We had other experience of care homes and Alsley was by far the better place. The staff are compassionate and have a good sense of humour; I feel Mum is treated as an individual with care and respect. The standard of care my Mum receives is excellent. The environment is of a high standard both inside and out and the atmosphere is a positive one and I feel welcomed when I visit my Mum.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

Can't describe how fantastic I have been treated since I started there as a apprenticeship carer, all the residents welcomed me in really well on my first day which I was nervous about but when I got to know every one including the staff, residents, the residents family and the manger etc I felt so at ease, because I was treated with respect and that made me want to stay. I have been there nearly a month now and I am really enjoying myself. The residents are really lovely, the chefs are amazing to get along with and they make excellent food for everyone. I can't thank enough for making me feel welcome and I would highly recommend this home to families who want to put their family in.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

Mum moved into Alsley Lodge in 2011 after visiting friends that were residents and seeing the care they received. The standard of care and the food is first class. When visiting mum there's always a welcome with a smile from the staff with an update. The rooms are brightly decorated and cleaned to the highest standard.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

Mum has been a resident for over 3 years and is treated with the utmost respect and compassion.

We are always made very welcome. The residents are treated like family and the staff display a high level of caring and patience.

Mum is prone to falling and recently broke her femur. I was relieved when she left the hospital because I knew she would receive much better care back at Alsley Lodge. Thanks to the hard work and dedication of the staff Mum is now back on her feet and doing well.

Everything has been done to prevent Mum falling again. They bought special detectors to alert staff in the night if Mum was trying to get out of bed - Mum has dementia so does not remember instructions and does not realise she has a call button by her bed.

The food is excellent and reflects the type of meals that the residents would have cooked for themselves.

I know that I do not need to worry about Mum when I leave her and that knowledge is priceless. I would recommend Alsley Lodge to anyone.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

Mum has been at Alsley Lodge for 18 months.
She is exceptionally well looked after by all the staff.
Alsley Lodge create a homely atmosphere where residents feel loved and cared for.
The home is warm and welcoming to family, friends and visitors alike.
If you are looking for somewhere for your loved one then go and visit Alsley Lodge.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

All the staff are very caring and supportive to all the residents. The care they have provided to my friend has been excellent especially through some trying times. She was very poorly when she went in and they built her strength back up and have got her up and about again.The Management team lead from the top and it shows through all their staff.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

My Father has been a resident for some months now. All the staff and management have been very supportive and always ready to help. The whole ethos is for residents to be happy and content, which from first hand contact, is exactly how everyone I speak to is the case. I am very impressed on the day to day running as I visit at different times of the day and every time is a good experience. I am more than happy with the care and attention my Father receives.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

After a long stay in hospital we had to find Mother respite care.
We looked at many homes in the vicinity and finally chose Alsley Lodge.
From the moment the Manageress welcomed us we knew this was the place to look after her.
The building itself is bright airy well maintained and clean.
The staff are courteous, efficient and professional.
The residents look well cared for, clothing is kept clean, personal hygiene and grooming needs are well met.
Activities, gentle exercise, entertainment and communal dining is actively encouraged.
From being totally immobile when entering the home the change in mother is remarkable.
After only one month she is back on her feet and ready to return home.
This is all due to the care and encouragement of a great team of carers.
They have succeeded where other health professionals have failed.
A big thank you to all the staff at Alsley Lodge.

How likely would you be to recommend Alsley Lodge? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

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