Submit a Review for Barchester Ashby House Care Home
100 Chadwick Drive, off Saxon St, Eaglestone West, Eaglestone, Milton Keynes, MK6 5LS
View Full Details of Barchester Ashby House Care HomeLatest Reviews for Barchester Ashby House Care Home
14 October 2025
My mother has been a resident since July 25. Unfortunately she requires mental and physical help due to her complex needs. I was anxious about the move. It is quite daunting for an 89 yr old to try & settle in to a new environment, new people and surroundings, especially with dementia. Ashby house have made the process as smooth as possible. My mum seems very happy, always smiling. Everyone is so kind. The care is of a high standard as is the food. Dabulous entertainment & activities thank you so much.
08 October 2025
My husband has been a resident for almost five years. His care has always been exemplary. Various staff changes/absences recently have not changed the day by day care. Have always found all staff very welcoming - always able to listen and offer advice & comfort to me when I have needed such support.
26 August 2025
Good care, happy atmosphere.
01 April 2025
Excellent care offered to mum, lovely & friendly staff who have taken trouble to learn about mum's preferences.
17 March 2025
Very welcoming and clean. The staff really take care of the residents. I have seen a massive improvement in my grandads mental and physical health. Everyone is very friendly and the homemade cakes are a lovely touch.
10 March 2025
Visited my father who was recently given a room at Ashby House. Lovely room, friendly helpful staff, light airy building.
04 March 2025
Great improvement since being in here, good environment helps a lot. Happy Staff.
24 February 2025
Just before Christmas my husband was discharged from hospital but, due to his needs, wasn't able to come home. A friend recommended Barchester Ashby House Care Home. I am just so glad that she did. From the moment I was shown around by one staff member in particular, through interview with the manager, and my various dealings with other staff, I was impressed by an atmosphere of warmth, friendliness, kindness and helpfulness. To have to find respite care just before Christmas is not easy but Ashby House stepped up to the mark making a difficult job run smoothly. My husband has been cared for wonderfully well over the past weeks, is happily settled and is full of praise for the kindness and respect shown to him by all the staff. Unfortunately, he will not be able to return home as hoped but I feel happy leaving him there knowing how he and I are treated. Getting to know staff better is a great experience, as is meeting other residents and their families - everyone is friendly and nice. I would highly recommend Ashby House.
05 February 2025
The manager visited me in the hospital after showing my partner around Ashby House Care Home. She gave me lots of helpful information and agreed that I could go there the following day. On arrival, I was very warmly welcomed by the manager and various members of staff. I had a cup of tea and a biscuit in my room and was then given a tour of the corridors and day spaces in a wheelchair. It was then lunchtime and I had an enjoyable lunch with other residents. Throughout my week's stay, I was very well looked after. All staff were very friendly and helpful during the day and overnight. I would recommend Ashby House Care Home.
24 December 2024
Staff are excellent at all levels - care and attention to patients amazing. Please save a place for me!
21 November 2024
Very helpful. lovely staff. Very clean. My husband settled in straight away.
01 November 2024
Care, kindness, compassion and love describe the end-of-life care given to my mother and the ongoing care given to my father, who is also a resident. The whole team made this very hard time as good as it could be and continues to give us support and confidence.
31 October 2024
Barchester Ashby House Care Home has looked after my mum for over three years now, they are absolutely wonderful, everyone is caring, compassionate and friendly, I am so pleased my mum is in Ashby House. Mum, sadly, is now in respite care and the team has been marvellous at moving her to be near the nurse's station and making her welcome and comfortable and keeping me informed. Thank you so much for giving me peace of mind, it means so much.
19 September 2024
My mum had to be moved to a home in July and finding the right one was a stressful time. The team at Barchester Ashby House Care Home were amazing and from the first phone call with the administrator through to getting Mum settled was a great experience. The team really cares and have gone the extra mile to make sure that Mum was settled. The room is lovely and the facilities are well-kept and the open spaces are welcoming. Only small glitch is that the wi-fi in some rooms is not as strong and maintaining contact is not always possible. That aside, it is a great place and we are very happy Mum has a new home. I can fully recommend Ashby House.
26 August 2024
My husband has been staying at Barchester Ashby House Care Home since early January. I find that he is getting good care from the staff. He is being kept safe which is important to me. I am happy with the standard of care and the carers are well-trained and capable. My only concern is that there seems to be a shortage of staff, resulting in residents having to wait quite a long time to be attended to, especially in the morning.
30 July 2024
Respect and kindness shown by every singled member of staff to my father and myself have been wonderful. From the kitchen staff, housekeeping, maintenance and admin to the superb nursing staff, the professional and friendly care is first-class. Barchester Ashby House Care Home has helped the family cope with a stressful time and continues to support the family.
26 June 2024
I find all the staff very friendly and if my dad is unwell, they contact me.
25 April 2024
My wife was agitated and distressed prior to admission and the staff turned that around incredibly quickly. By the time of my first visit, she was calmer than she had been in months, content and actually eating again. I have nothing but praise for the staff, they are patient and kind and seem very fond of my wife. She feels safe and mostly calm again. My only criticism so far is that recently when I picked her up to take her for a hospital appointment she didn't have the right incontinence pads on so an accident in the car proved to be very messy.
08 March 2024
When we visited her she was so happy and talkative. It was so good to see her, when she was at home was not as happy as here. She asked me about my family.
08 March 2024
The manager and another particular member of staff are brilliant.
Latest Reviews for Barchester Ashby House Care Home
14 October 2025
My mother has been a resident since July 25. Unfortunately she requires mental and physical help due to her complex needs. I was anxious about the move. It is quite daunting for an 89 yr old to try & settle in to a new environment, new people and surroundings, especially with dementia. Ashby house have made the process as smooth as possible. My mum seems very happy, always smiling. Everyone is so kind. The care is of a high standard as is the food. Dabulous entertainment & activities thank you so much.
08 October 2025
My husband has been a resident for almost five years. His care has always been exemplary. Various staff changes/absences recently have not changed the day by day care. Have always found all staff very welcoming - always able to listen and offer advice & comfort to me when I have needed such support.
26 August 2025
Good care, happy atmosphere.
01 April 2025
Excellent care offered to mum, lovely & friendly staff who have taken trouble to learn about mum's preferences.
17 March 2025
Very welcoming and clean. The staff really take care of the residents. I have seen a massive improvement in my grandads mental and physical health. Everyone is very friendly and the homemade cakes are a lovely touch.
10 March 2025
Visited my father who was recently given a room at Ashby House. Lovely room, friendly helpful staff, light airy building.
04 March 2025
Great improvement since being in here, good environment helps a lot. Happy Staff.
24 February 2025
Just before Christmas my husband was discharged from hospital but, due to his needs, wasn't able to come home. A friend recommended Barchester Ashby House Care Home. I am just so glad that she did. From the moment I was shown around by one staff member in particular, through interview with the manager, and my various dealings with other staff, I was impressed by an atmosphere of warmth, friendliness, kindness and helpfulness. To have to find respite care just before Christmas is not easy but Ashby House stepped up to the mark making a difficult job run smoothly. My husband has been cared for wonderfully well over the past weeks, is happily settled and is full of praise for the kindness and respect shown to him by all the staff. Unfortunately, he will not be able to return home as hoped but I feel happy leaving him there knowing how he and I are treated. Getting to know staff better is a great experience, as is meeting other residents and their families - everyone is friendly and nice. I would highly recommend Ashby House.
05 February 2025
The manager visited me in the hospital after showing my partner around Ashby House Care Home. She gave me lots of helpful information and agreed that I could go there the following day. On arrival, I was very warmly welcomed by the manager and various members of staff. I had a cup of tea and a biscuit in my room and was then given a tour of the corridors and day spaces in a wheelchair. It was then lunchtime and I had an enjoyable lunch with other residents. Throughout my week's stay, I was very well looked after. All staff were very friendly and helpful during the day and overnight. I would recommend Ashby House Care Home.
24 December 2024
Staff are excellent at all levels - care and attention to patients amazing. Please save a place for me!
21 November 2024
Very helpful. lovely staff. Very clean. My husband settled in straight away.
01 November 2024
Care, kindness, compassion and love describe the end-of-life care given to my mother and the ongoing care given to my father, who is also a resident. The whole team made this very hard time as good as it could be and continues to give us support and confidence.
31 October 2024
Barchester Ashby House Care Home has looked after my mum for over three years now, they are absolutely wonderful, everyone is caring, compassionate and friendly, I am so pleased my mum is in Ashby House. Mum, sadly, is now in respite care and the team has been marvellous at moving her to be near the nurse's station and making her welcome and comfortable and keeping me informed. Thank you so much for giving me peace of mind, it means so much.
19 September 2024
My mum had to be moved to a home in July and finding the right one was a stressful time. The team at Barchester Ashby House Care Home were amazing and from the first phone call with the administrator through to getting Mum settled was a great experience. The team really cares and have gone the extra mile to make sure that Mum was settled. The room is lovely and the facilities are well-kept and the open spaces are welcoming. Only small glitch is that the wi-fi in some rooms is not as strong and maintaining contact is not always possible. That aside, it is a great place and we are very happy Mum has a new home. I can fully recommend Ashby House.
26 August 2024
My husband has been staying at Barchester Ashby House Care Home since early January. I find that he is getting good care from the staff. He is being kept safe which is important to me. I am happy with the standard of care and the carers are well-trained and capable. My only concern is that there seems to be a shortage of staff, resulting in residents having to wait quite a long time to be attended to, especially in the morning.
30 July 2024
Respect and kindness shown by every singled member of staff to my father and myself have been wonderful. From the kitchen staff, housekeeping, maintenance and admin to the superb nursing staff, the professional and friendly care is first-class. Barchester Ashby House Care Home has helped the family cope with a stressful time and continues to support the family.
26 June 2024
I find all the staff very friendly and if my dad is unwell, they contact me.
25 April 2024
My wife was agitated and distressed prior to admission and the staff turned that around incredibly quickly. By the time of my first visit, she was calmer than she had been in months, content and actually eating again. I have nothing but praise for the staff, they are patient and kind and seem very fond of my wife. She feels safe and mostly calm again. My only criticism so far is that recently when I picked her up to take her for a hospital appointment she didn't have the right incontinence pads on so an accident in the car proved to be very messy.
08 March 2024
When we visited her she was so happy and talkative. It was so good to see her, when she was at home was not as happy as here. She asked me about my family.
08 March 2024
The manager and another particular member of staff are brilliant.