
All staff were very friendly and helpful during the day and overnight. I would recommend Ashby HouseLinda R(Respite Resident/Service User)

The home was always spotlessly clean and tidy.A C(Granddaughter of Resident/Service User)


All staff were very friendly and helpful during the day and overnight. I would recommend Ashby HouseLinda R(Respite Resident/Service User)

The home was always spotlessly clean and tidy.A C(Granddaughter of Resident/Service User)


Ashby House is a purpose-built, single-storey building on attractive gardens. They're located in a quiet area of Milton Keynes, yet close to the city centre.
The home provides first-class 24-hour nursing care and residential care, alongside expert care for people with dementia and younger onset dementia in a Memory Lane Community. A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care...
Care Provided by Barchester Ashby House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Ashby House Care Home for full pricing details and T&Cs.
Contact Barchester Ashby House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Ula Beckford(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 1
Room Information
- Single Rooms (64)
Barchester Ashby House Care Home Reviews (74)
Barchester Ashby House Care Home has a Review Score of 9.7 (9.703) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Ashby House Care Home has 74 reviews.
John was a resident for a relatively short period of time, but we wanted to celebrate the kindness, professionalism, and attention that he received whilst he was in their care. Every single member of staff encountered were warm, welcoming and keen to provide him with the most excellent standards of care. Family and friends were welcomed into the home and during every interaction. Nothing was too much trouble with offers of hot drinks and food. Staff were incredibly reassuring regarding his clinical care and kept us all in the picture about how his health was deteriorating which allowed us to keep every member of the family updated. Following his passing, at what was obviously a very emotive time, the staff rallied together ensuring that the process was conducted with the upmost dignity, grace and respect. Totally impressed by every aspect of the home and the staff.
Thank you so much for your heartfelt review and for taking the time to share your experience with us. We are deeply honoured to have cared for John during his time at Ashby House and are grateful for your kind words .
Mum enjoys living at Ashby House, all the staff are very friendly and kind. Its great not to have worry if Mum is safe and well.
We're so pleased to hear that your mum enjoys living at Ashby House and that you find our team friendly and kind. Providing a safe, comfortable and caring environment for our residents is always our top priority, so it's wonderful to know...
Always clean and tidy, lots of activities, although sadly Mum is bedbound, but still gets taken to the lounges on occasion to take part.
Spoken to all my family and they all agree that however long Mum has, she couldnt be anywhere better
Thank you!!!
Its lovely to hear that you and your family feel your mum is in the right place. Our staff from carers and nurses to housekeeping, kitchen, admin and management all work very hard to make sure every...
Diana, member of staff, so friendly and always has time for both residents & their relatives. She had a lovely relationship with my mother and could gently persuade her to take her tablets when she was being grumpy. She always has time to have a joke and a laugh with my step-dad as well. She is an asset to the home, valued member of staff.
Thank you so much for taking the time to share this lovely feedback. We're delighted to hear about the positive relationship Diana built with your mother, and how her gentle, good-humoured approach made such a difference. It's also wonderful to know that she took the time to share laughter with...
Although my wife's care needs have become more complex as her dementia has progressed over the years, the quality of her care hasn't changed. It's always been of the highest standard, and I can't praise the carers and nurses too highly. My wife is treated with such kindness, and her dignity is respected at all times. She is happy, and I am very grateful for that.
Thank you so much for taking the time to leave us such a lovely review. It is our absolute pleasure to care for your wife and support you during this time too. I will share this review with the team as we all love to hear from family members, it means the world to us.
Horace has been staying at Ashby House since Jan 2024. He has settled down well. I am pleased with the level of care that he received. The care staff always provide service with a smile.
Ashby house have made the process as smooth as possible. My mum seems very happy, always smiling. Everyone is so kind. The care is of a high standard as is the food. Dabulous entertainment & activities
thank you so much.
Thank you so much for taking the time to leave such a lovely review. We understand how emotional the journey into care can be and we will always support our residents and families through this process. I am so pleased to hear Mum has settled well and is enjoying life at Ashby House. I will share your encouraging words with our team members too, it is wonderful to see their efforts recognised.
His care has always been exemplary.
Various staff changes/absences recently have not changed the day by day care.
Have always found all staff very welcoming - always able to listen and offer advice & comfort to me when I have needed such support.
Thank you for taking the time to leave a review, it means the world to us and thank you for the recognition of our transitional period around staff changes, we have tried to make this as smooth as possible for our families and Residents and always maintain the highest quality of care. I will pass on your encouraging words to the team.
Good care, happy atmosphere.
Thank you for taking the time to leave a review, we really do appreciate it. Our team work hard every day to deliver the highest quality of care and to create a homely environment for our Residents and families. I will pass on your comments to the team.
Excellent care offered to mum, lovely & friendly staff who have taken trouble to learn about mum's preferences.
thanks for taking the time to review our Ashby House Care Home. It's lovely to read that your mum has settled in well with us. If there is anything we can do to support your mum or yourself further, please don't hesitate to reach out to us. I'll be sure to share your positive comments with the team at the home. Kind regards, General Manager Ashby House.
Very welcoming and clean. The staff really take care of the residents. I have seen a massive improvement in my grandads mental and physical health. Everyone is very friendly and the homemade cakes are a lovely touch.
Thank you for your comments about your recent experience at Ashby House. Our residents' wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.
Visited my father who was recently given a room at Ashby House. Lovely room, friendly helpful staff, light airy building.
Thankyou for your review for Ashby House Care Home, and for your kind words, we do love to hear when relatives & friends give positive feedbck
Great improvement since being in here, good environment helps a lot. Happy Staff.
Thank you so much, we are grateful for your kind words. We will continue to do our best to deliver quality care.
From the moment I was shown around by one staff member in particular, through interview with the manager, and my various dealings with other staff, I was impressed by an atmosphere of warmth, friendliness, kindness and helpfulness. To have to find respite care just before Christmas is not easy but Ashby House stepped up to the mark making a difficult job run smoothly.
My husband has been cared for wonderfully well over the past weeks, is happily settled and is full of praise for the kindness and respect shown to him by all the staff. Unfortunately, he will not be able to return home as hoped but I feel happy leaving him there knowing how he and I are treated.
Getting to know staff better is a great experience, as is meeting other residents and their families - everyone is friendly and nice. I would highly recommend Ashby House.
Thank you so much for your kind words, we strive to keep the atmosphere warm and friendly here at Ashby House along with staff working to their best abilities giving our residents the best experience
Throughout my week's stay, I was very well looked after. All staff were very friendly and helpful during the day and overnight.
I would recommend Ashby House Care Home.
Thank you so much for your kind words. All the team are very committed to ensuring that everyone who comes into our home becomes part of our Ashby family, and I am glad that you felt that. We hope that you will keep going strong and continue your invaluable work now that you are back home.
Please save a place for me!
Thank you so much for your kind words. At Ashby House, we are all committed to deliver the best care and support to all our residents and relatives.
Very helpful. lovely staff. Very clean. My husband settled in straight away.
Thank you for your feedback. At Ashby House, we take great pride in ensuring that our residents have the best possible life-enriching experiences, adopting a collaborative and person-centred approach to care.
Care, kindness, compassion and love describe the end-of-life care given to my mother and the ongoing care given to my father, who is also a resident. The whole team made this very hard time as good as it could be and continues to give us support and confidence.
Mum, sadly, is now in respite care and the team has been marvellous at moving her to be near the nurse's station and making her welcome and comfortable and keeping me informed.
Thank you so much for giving me peace of mind, it means so much.
My mum had to be moved to a home in July and finding the right one was a stressful time. The team at Barchester Ashby House Care Home were amazing and from the first phone call with the administrator through to getting Mum settled was a great experience. The team really cares and have gone the extra mile to make sure that Mum was settled. The room is lovely and the facilities are well-kept and the open spaces are welcoming. Only small glitch is that the wi-fi in some rooms is not as strong and maintaining contact is not always possible. That aside, it is a great place and we are very happy Mum has a new home. I can fully recommend Ashby House.
Thank you so much for taking the time to leave us this lovely review, it is lovely to hear how well the experience has gone for you. I look forward to sharing this review with the team in the home. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 30 Mar 2026
Ashby House Care Home in Milton Keynes is holding an Open Day to celebrate the start of a new era, following significant investment to the home. The friendly team at...
- 06 May 2025
Residents of Ashby house care home enjoyed white chocolate Easter eggs & Easter mousse during afternoon tea trolley visit. Some of the residents expressions were so beautiful.
- 17 Jan 2025
Ashby House had their first New Year Bingo Session afternoon this week, we had a great turn out of residents & relatives, there were lots of lovely prizes for the...
There are no upcoming events for Barchester Ashby House Care Home.
Awards / Recognitions (31)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 31 May 2026Recipient: Barchester Ashby House Care Home
Accreditations
There are no accreditations posted yet for Barchester Ashby House Care Home.
Meet the Team (9)

I moved to England from Poland in 2017 to pursue my higher education and qualified as a Registered General Nurse, completing my Master’s Degree at Coventry University. Since then, I have built my career first as a Registered Nurse, then stepping into the Deputy Manager role. In November 2023, I was promoted to Operations Manager, supporting care services across the country, and I also completed my NVQ Level 5 in Care Management.
I am passionate about delivering the highest standards of care and creating a warm, supportive environment where our residents feel safe, valued, and truly at home.

Hello, my name is Carole, and I am the Administration Assistant here at Ashby House.
I joined the team in 2022, and I am the first person you will see when you walk into the home – you will always receive a warm and friendly welcome!
I support the front of house team in everyday admin tasks, reception duties, meeting and greeting family members, visitors, and professionals as they enter the building.
Outside of work, I enjoy socialising with my Husband, family and friends, dog walking, I am a keen gardener, and when time allows, I enjoy hopping on my bike, having previously completed a Coast to Coast charity bike ride.
I enjoy being part of the wonderful staff team at Ashby House and look forward to meeting you all when you visit.

Hello, I'm Diana, and I am a Senior Registered Nurse at Ashby House. I am responsible for the Day Care Team on my nursing unit.
I graduated from my nursing career in 1998 in Romania as a General Nurse, then moved to the UK in 2003 and have worked in care homes since then.
In 2011, I graduated with NVQ Level 4 in Leadership & Management and further developed my skills in 2013 when I received certification for End-of-Life Care.
I started working as a Senior Registered Nurse at Ashby House Care Home in 2017. I am very passionate about my work and love to look after the residents and relatives that come to our home, and I like to be supportive of all my work colleagues.
When I am away from work, I love to travel and spend time with family and friends.

Hello, my name is Victory, I am a qualified nurse, and I am passionate about providing quality care at excellent standards for residents. I have been working for Barchester Healthcare since June 2022.
The team at Ashby is one of the best I have worked with, and I am grateful for the love and support I receive from the management and colleagues in my job role.
Before June 2022, I worked as a nurse in my home country for some years, serving as a registered nurse, registered midwife, and West African licensed public health nurse. I hold a bachelor's degree in nursing, and my passion for learning drives me to continually update my knowledge and research.
I have a passion and a call to care for the elderly, and I feel fulfilled doing my job. I am committed to delivering person-centred care for each resident and reassuring their relatives. It is also a pleasure supporting my colleagues and using my strengths to enhance the lives of all we care for.

Hello, I am Lorna and I am a Registered Nurse here at Ashby House.
The main part of my job is leading on the clinical aspects of Residents care, ensuring records are kept up to date, medication management and working closely with Management and the local health care professionals to ensure continuity of care.
I love my work as a Nurse at Ashby House. I enjoy speaking with residents and helping them to feel as well as they can. I feel proud to be part of this team where everyone plays their part in making everyday life enjoyable for residents.

Hello, my name is Julia Ann, and I am a Senior Carer here at Ashby House.
I have worked at Ashby House since 2006, and I absolutely love my job, the home and the Residents I care for.
I could work every day with a smile on my face and with the passion to deliver the highest quality of care and to support residents to lead their best lives.

Hello, my name is Geanina, and I have been a Senior Carer at the lovely Ashby House since 2021.
I have worked in health and social care for most of my career and could not imagine doing anything else - I know I was born to do this job.
I want to make sure all our Residents and their families are cared for and supported. I enjoy working as part of a team, and everyone here pulls together to make Ashby House a great place to work and live.

Hello, I'm Carol and I joined the Ashby House team in 2004 as a Housekeeping Assistant.
It is really important that I keep the home clean to keep it looking nice and minimise infection risks. It is also important that Ashby House is tidy, attractive and well organised so residents feel comfortable and relaxed.
I get to know every resident, to understand how they like their room, their clothes and their personal belongings to be arranged. I enjoy my morning chats, getting to know residents as I clean their rooms.

Starting in Medical Records at Milton Keynes University Hospital, and also becoming a Medical Secretary to a group of Consultants within a set discipline, also at MKUH.
Worked at The Royal London Hospital in Whitechapel, London, during the pandemic. In January 2022 joined my first Care Home as a Home Administrator, and stayed there until September 2025, when I made the move to Barchester.
Frequently Asked Questions about Barchester Ashby House Care Home
What types of Care is Barchester Ashby House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Ashby House Care Home have?
There are 64 Single Rooms.
What are the Facilities & Services at Barchester Ashby House Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Ashby House Care Home to the centre of Milton Keynes?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Ashby House Care Home to verify any information. View our terms and conditions. Barchester Ashby House Care Home has an Enhanced Service -more info.