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Barchester Ashby House Care Home

100 Chadwick Drive, off Saxon St, Eaglestone West, Eaglestone, Milton Keynes, Buckinghamshire MK6 5LS
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All staff were very friendly and helpful during the day and overnight. I would recommend Ashby HouseLinda R(Respite Resident/Service User)
Barchester Ashby House Care Home, Milton Keynes
The home was always spotlessly clean and tidy.A C(Granddaughter of Resident/Service User)
Barchester Ashby House Care Home, Milton Keynes
Barchester Ashby House Care Home, Milton Keynes

Ashby House is a purpose-built, single-storey building on attractive gardens. They're located in a quiet area of Milton Keynes, yet close to the city centre.

The home provides first-class 24-hour nursing care and residential care, alongside expert care for people with dementia and younger onset dementia in a Memory Lane Community. A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care...  

Care Provided by Barchester Ashby House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Ashby House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ula Beckford(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (64)

Barchester Ashby House Care Home Reviews (74)

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9.7

Barchester Ashby House Care Home has a Review Score of 9.7 (9.703) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Ashby House Care Home has 74 reviews.

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Review from Louise W (Daughter of Resident) published on 30 July 2024 Submitted via Postal Card
Overall Experience
Respect and kindness shown by every singled member of staff to my father and myself have been wonderful.
From the kitchen staff, housekeeping, maintenance and admin to the superb nursing staff, the professional and friendly care is first-class.

Barchester Ashby House Care Home has helped the family cope with a stressful time and continues to support the family.

Reply from Francesca Fosu, General Manager at Barchester Ashby House Care Home

Thank you for taking the time to write such a lovely review about Ashby House Care Home. The team work tirelessly every single day and it is wonderful to read that this is noticed across the entire team - I will be sure to pass on your supportive comments.

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Review from Nikki G (Daughter of Resident) published on 26 June 2024 Submitted via Postal Card
Overall Experience

I find all the staff very friendly and if my dad is unwell, they contact me.

Reply from Francesca Fosu, General Manager at Barchester Ashby House Care Home

Thank you for taking the time to provide us with a review and I have shared your lovely comments with the staff. If you have any further feedback regarding other categories within the review, please do feel free to speak to me. Thank you again for this review.

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Review from D C (Husband of Resident) published on 25 April 2024 Submitted via Postal Card
Overall Experience

My wife was agitated and distressed prior to admission and the staff turned that around incredibly quickly. By the time of my first visit, she was calmer than she had been in months, content and actually eating again. I have nothing but praise for the staff, they are patient and kind and seem very fond of my wife. She feels safe and mostly calm again. My only criticism so far is that recently when I picked her up to take her for a hospital appointment she didn't have the right incontinence pads on so an accident in the car proved to be very messy.

Reply from Francesca Fosu, General Manager at Barchester Ashby House Care Home

Thank you so much for taking time to provide us with feedback and I am so pleased your wife settled with us very quickly. I have shared your comments with the team and will also review the incidents you have raised, please accept my apologies for this and this will be addressed. Thank you again for the feedback.

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Review from D D (Friend of Resident) published on 8 March 2024 Submitted via Postal Card
Overall Experience

When we visited her she was so happy and talkative. It was so good to see her, when she was at home was not as happy as here. She asked me about my family.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Sharon L (Daughter of Resident) published on 8 March 2024 Submitted via Postal Card
Overall Experience

The manager and another particular member of staff are brilliant.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Joan L (Friend of Resident) published on 8 March 2024 Submitted via Postal Card
Overall Experience
My friend has been in the house for more than a month. Is great to see she is happy and in good spirits.
She is much calmer than before she came to this home.

So glad she remembered me and called my name when she saw me.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Alessandro M (Son of Resident) published on 29 February 2024 Submitted via Postal Card
Overall Experience

Very helpful team and they are looking after my mum very well. Happy with the service being given.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Patricia J (Wife of Resident) published on 16 February 2024 Submitted via Postal Card
Overall Experience
On bringing some of my husband's long-standing friends from Norfolk. They were very impressed with the home.
I am also more than pleased with the home.

The entrance is really lovely.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A M (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

Dad transferred her from another care home last November. I was initially very concerned about him leaving his other care home. I needn't have worried, Dad is treated with such kindness, respect and dignity here at Barchester Ashby House Care Home. He is extremely settled and happy here and the staff cannot do enough for him. He enjoys the food choices, activities and likes his room (when he can find it!) It is such peace of mind for me to see him contented and making new connections with staff and other residents.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Anna M (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience

My mum's stay at Ashby House for respite care has been a welcomed and needed time for recovery and rest. The staff have been efficient, helpful, well organised and friendly. Thank you for all you have done for my mum. She did enjoy her stay.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from D J (Wife of Resident) published on 29 September 2023 Submitted via Postal Card
Overall Experience
My husband has been in Barchester Ashby House Care Home for a year now. He has been very well looked after by the lovely staff who are always extremely helpful and pleasant, this includes carers, cleaners, reception, office and activities organisers, also nurses and management.

I feel this was the best care home in my area and we did visit a few before making a decision.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S W (Wife of Resident) published on 28 September 2023 Submitted via Postal Card
Overall Experience

My husband came into Barchester Ashby House Care Home end of October 2018, he was transferred from another home. He came on six weeks end of life care, he is still with us. He is well looked after always kept clean and he is well fed. The staff are always there if needed and very helpful. My husband spends time asleep very rarely out of bed. Overall he is well looked after I could not ask for more.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from M B (Wife of Resident) published on 28 September 2023 Submitted via Postal Card
Overall Experience

The staff interaction and support was excellent. My husband was very well cared for.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from K O (Relative of Resident) published on 25 September 2023 Submitted via Website
Overall Experience
I would like to thank all the staff at Barchester Ashby House Care Home for the fantastic care and support they gave to my nan and my family when she stayed with you following her operation. My nan was very poorly, but she kept saying how kind and lovely all the staff were and they looked after her until she felt strong enough to come home. We chose Ashby House because my mother-in-law stayed there a couple of years ago, and my nan
is so happy they had space when we needed them in an emergency. Nan will definitely choose to stay again.

The homemade cakes and biscuits are unmatched!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Brian M (Husband of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience

It is dramatic for both resident and partner. A total upheaval. You have to rely on the carers doing what they are supposed to. Forms are filled in, but do they truly represent what is happening. The residents are bored out of their minds - there is not enough interaction with the residents. The residents are the most important part of daily life, not the forms. Care is good but there needs to be more individual attention. 'Alright dear' is not enough. I visit every day but what about all the other people. Without the residents there is no care home and no job for you. One day we will all get there.

Reply from Feedback Team, The Feedback Team at Barchester Ashby House Care Home

Thank you for taking the time to add a review following your recent experience at Ashby House. We understand you have recently met with the General Manager in regards to the comments in your review and we do hope this has reassured you that your partner thoroughly enjoyed their stay, partaking in...  

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Review from Karen M (Daughter of Resident) published on 30 June 2023 Submitted via Website
Overall Experience
Our sincere thanks to the wonderful staff at Ashby House. I am so pleased that we were able to get Mum into this home.
Whilst the care staff are exceptionally busy, Mum was treated with kindness, care and dignity.
The nursing staff worked collaboratively with our family to keep Mum pain-free and gave us clear information and advice. In Mum's final days, they gave Mum and our family exceptional care. They kept us fully informed on what was happening and the likely outcomes.
Yesterday, when Mum passed away, they made sure our family had the time needed to say goodbye to Mum and handled the official duties of death efficiently and with the deepest compassion.
The home is very clean. The service user's rooms are well cared for. Food is plentiful. The lounge areas are beautifully decorated. There are activities for those who can participate. Mum enjoyed the coronation meal.

Thank you seems inadequate somehow, but it is genuinely and sincerely given.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Condolences to you and the family at this difficult time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from G M (Wife of Resident) published on 12 April 2023 Submitted via Postal Card
Overall Experience

The home feels warm and welcoming. The care provided by the kind and helpful nurses and carers is high quality and caring.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from T A (Daughter of Resident) published on 11 April 2023 Submitted via Postal Card
Overall Experience

Staff are always willing to help and really care about the residents.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Dolsie M (Daughter of Resident) published on 4 April 2023 Submitted via Postal Card
Overall Experience

Ashby House Care Home, our experience with having our mum here was excellent. The staff is very friendly and caring, this was her home away from home and it was a pleasure having her here. We could always come in and see that she was cared for and happy to be here. She always said she was well fed, she was well looked after until the very end. The staff and manager have been very supportive, we feel like we are a part of the Barchester family. Well done, thanks a lot. Excellent.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from L S (Daughter of Resident) published on 16 March 2023 Submitted via Postal Card
Overall Experience

My parents were welcomed into the home, and the staff were wonderful. The rooms need updating, but my parents are both happy in the home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ashby House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Care / Support
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 30 Mar 2026

    Ashby House Care Home in Milton Keynes is holding an Open Day to celebrate the start of a new era, following significant investment to the home. The friendly team at...

  • 06 May 2025

    Residents of Ashby house care home enjoyed white chocolate Easter eggs & Easter mousse during afternoon tea trolley visit. Some of the residents expressions were so beautiful.

  • 17 Jan 2025

    Ashby House had their first New Year Bingo Session afternoon this week, we had a great turn out of residents & relatives, there were lots of lovely prizes for the...

Upcoming Events

There are no upcoming events for Barchester Ashby House Care Home.

Awards / Recognitions (31)

Accreditations

There are no accreditations posted yet for Barchester Ashby House Care Home.

Meet the Team (9)

Ula Beckford
Ula BeckfordJob Title:Operations Manager

I moved to England from Poland in 2017 to pursue my higher education and qualified as a Registered General Nurse, completing my Master’s Degree at Coventry University. Since then, I have built my career first as a Registered Nurse, then stepping into the Deputy Manager role. In November 2023, I was promoted to Operations Manager, supporting care services across the country, and I also completed my NVQ Level 5 in Care Management.

I am passionate about delivering the highest standards of care and creating a warm, supportive environment where our residents feel safe, valued, and truly at home.

Carole Hawksworth
Carole HawksworthJob Title:Administration AssistantJoined: 2022

Hello, my name is Carole, and I am the Administration Assistant here at Ashby House.

I joined the team in 2022, and I am the first person you will see when you walk into the home – you will always receive a warm and friendly welcome!

I support the front of house team in everyday admin tasks, reception duties, meeting and greeting family members, visitors, and professionals as they enter the building.

Outside of work, I enjoy socialising with my Husband, family and friends, dog walking, I am a keen gardener, and when time allows, I enjoy hopping on my bike, having previously completed a Coast to Coast charity bike ride.

I enjoy being part of the wonderful staff team at Ashby House and look forward to meeting you all when you visit.

Diana Ivanov
Diana IvanovJob Title:Senior Registered Nurse

Hello, I'm Diana, and I am a Senior Registered Nurse at Ashby House. I am responsible for the Day Care Team on my nursing unit.

I graduated from my nursing career in 1998 in Romania as a General Nurse, then moved to the UK in 2003 and have worked in care homes since then.

In 2011, I graduated with NVQ Level 4 in Leadership & Management and further developed my skills in 2013 when I received certification for End-of-Life Care.

I started working as a Senior Registered Nurse at Ashby House Care Home in 2017. I am very passionate about my work and love to look after the residents and relatives that come to our home, and I like to be supportive of all my work colleagues.

When I am away from work, I love to travel and spend time with family and friends.

Victory Nkwuka
Victory NkwukaJob Title:Registered NurseJoined: 2022

Hello, my name is Victory, I am a qualified nurse, and I am passionate about providing quality care at excellent standards for residents. I have been working for Barchester Healthcare since June 2022.

The team at Ashby is one of the best I have worked with, and I am grateful for the love and support I receive from the management and colleagues in my job role.

Before June 2022, I worked as a nurse in my home country for some years, serving as a registered nurse, registered midwife, and West African licensed public health nurse. I hold a bachelor's degree in nursing, and my passion for learning drives me to continually update my knowledge and research.

I have a passion and a call to care for the elderly, and I feel fulfilled doing my job. I am committed to delivering person-centred care for each resident and reassuring their relatives. It is also a pleasure supporting my colleagues and using my strengths to enhance the lives of all we care for.

Lorna Sherwood
Lorna SherwoodJob Title:Nurse

Hello, I am Lorna and I am a Registered Nurse here at Ashby House.

The main part of my job is leading on the clinical aspects of Residents care, ensuring records are kept up to date, medication management and working closely with Management and the local health care professionals to ensure continuity of care.

I love my work as a Nurse at Ashby House. I enjoy speaking with residents and helping them to feel as well as they can. I feel proud to be part of this team where everyone plays their part in making everyday life enjoyable for residents.

Julie Ann Compuesto
Julie Ann CompuestoJob Title:Senior CarerJoined: 2006

Hello, my name is Julia Ann, and I am a Senior Carer here at Ashby House.

I have worked at Ashby House since 2006, and I absolutely love my job, the home and the Residents I care for.

I could work every day with a smile on my face and with the passion to deliver the highest quality of care and to support residents to lead their best lives.

Geanina Miron
Geanina MironJob Title:Senior CarerJoined: 2021

Hello, my name is Geanina, and I have been a Senior Carer at the lovely Ashby House since 2021.

I have worked in health and social care for most of my career and could not imagine doing anything else - I know I was born to do this job.

I want to make sure all our Residents and their families are cared for and supported. I enjoy working as part of a team, and everyone here pulls together to make Ashby House a great place to work and live.

Carol Moore
Carol MooreJob Title:Housekeeping AssistantJoined: 2004

Hello, I'm Carol and I joined the Ashby House team in 2004 as a Housekeeping Assistant.

It is really important that I keep the home clean to keep it looking nice and minimise infection risks. It is also important that Ashby House is tidy, attractive and well organised so residents feel comfortable and relaxed.

I get to know every resident, to understand how they like their room, their clothes and their personal belongings to be arranged. I enjoy my morning chats, getting to know residents as I clean their rooms.

Samantha Hembling
Samantha HemblingJob Title:AdministratorJoined: 2024
Worked within Medical Admin since 2014.
Starting in Medical Records at Milton Keynes University Hospital, and also becoming a Medical Secretary to a group of Consultants within a set discipline, also at MKUH.

Worked at The Royal London Hospital in Whitechapel, London, during the pandemic. In January 2022 joined my first Care Home as a Home Administrator, and stayed there until September 2025, when I made the move to Barchester.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Ashby House Care Home to verify any information. View our terms and conditions. Barchester Ashby House Care Home has an Enhanced Service -more info.