
All staff were very friendly and helpful during the day and overnight. I would recommend Ashby HouseLinda R(Respite Resident/Service User)

The home was always spotlessly clean and tidy.A C(Granddaughter of Resident/Service User)


All staff were very friendly and helpful during the day and overnight. I would recommend Ashby HouseLinda R(Respite Resident/Service User)

The home was always spotlessly clean and tidy.A C(Granddaughter of Resident/Service User)


Ashby House is a purpose-built, single-storey building on attractive gardens. They're located in a quiet area of Milton Keynes, yet close to the city centre.
The home provides first-class 24-hour nursing care and residential care, alongside expert care for people with dementia and younger onset dementia in a Memory Lane Community. A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care...
Ashby House is a purpose-built, single-storey building on attractive gardens. They're located in a quiet area of Milton Keynes, yet close to the city centre.
The home provides first-class 24-hour nursing care and residential care, alongside expert care for people with dementia and younger onset dementia in a Memory Lane Community. A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person.
Activities Co-ordinators are working with Help the Aged to plan fun and interesting activities for residents with a range of equipment.
Why not drop in and play a game on their Nintendo Wii!
Care Provided by Barchester Ashby House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Ashby House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Ashby House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Mihaela Sultan (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 1
Room Information
- Single Rooms (68)
Barchester Ashby House Care Home Reviews (74)
Barchester Ashby House Care Home has a Review Score of 9.7 (9.666) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Ashby House Care Home has 74 reviews.
From the kitchen staff, housekeeping, maintenance and admin to the superb nursing staff, the professional and friendly care is first-class.
Barchester Ashby House Care Home has helped the...
From the kitchen staff, housekeeping, maintenance and admin to the superb nursing staff, the professional and friendly care is first-class.
Barchester Ashby House Care Home has helped the family cope with a stressful time and continues to support the family.
Thank you for taking the time to write such a lovely review about Ashby House Care Home. The team work tirelessly every single day and it is wonderful to read that this is noticed across the entire team - I will be sure to pass on your supportive comments.
I find all the staff very friendly and if my dad is unwell, they contact me.
I find all the staff very friendly and if my dad is unwell, they contact me.
Thank you for taking the time to provide us with a review and I have shared your lovely comments with the staff. If you have any further feedback regarding other categories within the review, please do feel free to speak to me. Thank you again for this review.
My wife was agitated and distressed prior to admission and the staff turned that around incredibly quickly. By the time of my first visit, she was calmer than she had been in months, content and actually eating again. I have nothing but praise for the staff, they are patient and kind and seem very...
My wife was agitated and distressed prior to admission and the staff turned that around incredibly quickly. By the time of my first visit, she was calmer than she had been in months, content and actually eating again. I have nothing but praise for the staff, they are patient and kind and seem very fond of my wife. She feels safe and mostly calm again. My only criticism so far is that recently when I picked her up to take her for a hospital appointment she didn't have the right incontinence pads on so an accident in the car proved to be very messy.
Thank you so much for taking time to provide us with feedback and I am so pleased your wife settled with us very quickly. I have shared your comments with the team and will also review the incidents you have raised, please accept my apologies for this and this will be addressed. Thank you again for the feedback.
When we visited her she was so happy and talkative. It was so good to see her, when she was at home was not as happy as here. She asked me about my family.
When we visited her she was so happy and talkative. It was so good to see her, when she was at home was not as happy as here. She asked me about my family.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The manager and another particular member of staff are brilliant.
The manager and another particular member of staff are brilliant.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
She is much calmer than before she came to this home.
So glad she remembered me and called my name when she saw me.
She is much calmer than before she came to this home.
So glad she remembered me and called my name when she saw me.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Very helpful team and they are looking after my mum very well. Happy with the service being given.
Very helpful team and they are looking after my mum very well. Happy with the service being given.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I am also more than pleased with the home.
The entrance is really lovely.
I am also more than pleased with the home.
The entrance is really lovely.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Dad transferred her from another care home last November. I was initially very concerned about him leaving his other care home. I needn't have worried, Dad is treated with such kindness, respect and dignity here at Barchester Ashby House Care Home. He is extremely settled and happy here and the...
Dad transferred her from another care home last November. I was initially very concerned about him leaving his other care home. I needn't have worried, Dad is treated with such kindness, respect and dignity here at Barchester Ashby House Care Home. He is extremely settled and happy here and the staff cannot do enough for him. He enjoys the food choices, activities and likes his room (when he can find it!) It is such peace of mind for me to see him contented and making new connections with staff and other residents.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mum's stay at Ashby House for respite care has been a welcomed and needed time for recovery and rest. The staff have been efficient, helpful, well organised and friendly. Thank you for all you have done for my mum. She did enjoy her stay.
My mum's stay at Ashby House for respite care has been a welcomed and needed time for recovery and rest. The staff have been efficient, helpful, well organised and friendly. Thank you for all you have done for my mum. She did enjoy her stay.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I feel this was the...
I feel this was the best care home in my area and we did visit a few before making a decision.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My husband came into Barchester Ashby House Care Home end of October 2018, he was transferred from another home. He came on six weeks end of life care, he is still with us. He is well looked after always kept clean and he is well fed. The staff are always there if needed and very helpful. My...
My husband came into Barchester Ashby House Care Home end of October 2018, he was transferred from another home. He came on six weeks end of life care, he is still with us. He is well looked after always kept clean and he is well fed. The staff are always there if needed and very helpful. My husband spends time asleep very rarely out of bed. Overall he is well looked after I could not ask for more.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff interaction and support was excellent. My husband was very well cared for.
The staff interaction and support was excellent. My husband was very well cared for.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I would like to thank all the staff at Barchester Ashby House Care Home for the fantastic care and support they gave to my nan and my family when she stayed with you following her operation. My nan was very poorly, but she kept saying how kind and lovely all the staff were and they looked after her...
is so happy they had space when we needed them in an emergency. Nan will definitely choose to stay again.
The homemade cakes and biscuits are unmatched!
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
It is dramatic for both resident and partner. A total upheaval. You have to rely on the carers doing what they are supposed to. Forms are filled in, but do they truly represent what is happening. The residents are bored out of their minds - there is not enough interaction with the residents. The...
It is dramatic for both resident and partner. A total upheaval. You have to rely on the carers doing what they are supposed to. Forms are filled in, but do they truly represent what is happening. The residents are bored out of their minds - there is not enough interaction with the residents. The residents are the most important part of daily life, not the forms. Care is good but there needs to be more individual attention. 'Alright dear' is not enough. I visit every day but what about all the other people. Without the residents there is no care home and no job for you. One day we will all get there.
Thank you for taking the time to add a review following your recent experience at Ashby House. We understand you have recently met with the General Manager in regards to the comments in your review and we do hope this has reassured you that your partner thoroughly enjoyed their stay, partaking in...
Thank you for taking the time to add a review following your recent experience at Ashby House. We understand you have recently met with the General Manager in regards to the comments in your review and we do hope this has reassured you that your partner thoroughly enjoyed their stay, partaking in activities within the home and spending time with other residents and staff alike. If we can help with anything moving forward, please feel free to contact us at feedback@barchester.com. Kind regards, Customer Feedback Team.
Whilst the care staff are exceptionally busy, Mum was treated with kindness, care and dignity.
The nursing staff worked collaboratively with our family to keep Mum pain-free...
Whilst the care staff are exceptionally busy, Mum was treated with kindness, care and dignity.
The nursing staff worked collaboratively with our family to keep Mum pain-free and gave us clear information and advice. In Mum's final days, they gave Mum and our family exceptional care. They kept us fully informed on what was happening and the likely outcomes.
Yesterday, when Mum passed away, they made sure our family had the time needed to say goodbye to Mum and handled the official duties of death efficiently and with the deepest compassion.
The home is very clean. The service user's rooms are well cared for. Food is plentiful. The lounge areas are beautifully decorated. There are activities for those who can participate. Mum enjoyed the coronation meal.
Thank you seems inadequate somehow, but it is genuinely and sincerely given.
Condolences to you and the family at this difficult time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The home feels warm and welcoming. The care provided by the kind and helpful nurses and carers is high quality and caring.
The home feels warm and welcoming. The care provided by the kind and helpful nurses and carers is high quality and caring.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Staff are always willing to help and really care about the residents.
Staff are always willing to help and really care about the residents.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Ashby House Care Home, our experience with having our mum here was excellent. The staff is very friendly and caring, this was her home away from home and it was a pleasure having her here. We could always come in and see that she was cared for and happy to be here. She always said she was well fed,...
Ashby House Care Home, our experience with having our mum here was excellent. The staff is very friendly and caring, this was her home away from home and it was a pleasure having her here. We could always come in and see that she was cared for and happy to be here. She always said she was well fed, she was well looked after until the very end. The staff and manager have been very supportive, we feel like we are a part of the Barchester family. Well done, thanks a lot. Excellent.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My parents were welcomed into the home, and the staff were wonderful. The rooms need updating, but my parents are both happy in the home.
My parents were welcomed into the home, and the staff were wonderful. The rooms need updating, but my parents are both happy in the home.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 30 Mar 2026
Ashby House Care Home in Milton Keynes is holding an Open Day to celebrate the start of a new era, following significant investment to the home. The friendly team at...
- 06 May 2025
Residents of Ashby house care home enjoyed white chocolate Easter eggs & Easter mousse during afternoon tea trolley visit. Some of the residents expressions were so beautiful.
- 17 Jan 2025
Ashby House had their first New Year Bingo Session afternoon this week, we had a great turn out of residents & relatives, there were lots of lovely prizes for the...
There are no upcoming events for Barchester Ashby House Care Home.
Awards / Recognitions (32)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Ashby House Care Home.
Meet the Team (7)

Hello, I’m Mihaela, and I’m delighted to be the General Manager at Ashby House.
I began my career in the UK care sector in 2015 as a Registered...
Hello, I’m Mihaela, and I’m delighted to be the General Manager at Ashby House.
I began my career in the UK care sector in 2015 as a Registered General Nurse and progressed through Unit Manager and Deputy Manager roles before becoming a General Manager.
With a strong background in Dementia care, I’m passionate about making a positive difference to our residents and their families.
I believe in putting residents at the heart of everything we do and leading a team that provides care with kindness, dignity, respect and choice.

Hello, my name is Carole, and I am the Administration Assistant here at Ashby House.
I joined the team in 2022, and I am the first person you will...
Hello, my name is Carole, and I am the Administration Assistant here at Ashby House.
I joined the team in 2022, and I am the first person you will see when you walk into the home – you will always receive a warm and friendly welcome!
I support the front of house team in everyday admin tasks, reception duties, meeting and greeting family members, visitors, and professionals as they enter the building.
Outside of work, I enjoy socialising with my Husband, family and friends, dog walking, I am a keen gardener, and when time allows, I enjoy hopping on my bike, having previously completed a Coast to Coast charity bike ride.
I enjoy being part of the wonderful staff team at Ashby House and look forward to meeting you all when you visit.

Hello, I'm Diana, and I am a Senior Registered Nurse at Ashby House. I am responsible for the Day Care Team on my nursing unit.
I graduated from my...
Hello, I'm Diana, and I am a Senior Registered Nurse at Ashby House. I am responsible for the Day Care Team on my nursing unit.
I graduated from my nursing career in 1998 in Romania as a General Nurse, then moved to the UK in 2003 and have worked in care homes since then.
In 2011, I graduated with NVQ Level 4 in Leadership & Management and further developed my skills in 2013 when I received certification for End-of-Life Care.
I started working as a Senior Registered Nurse at Ashby House Care Home in 2017. I am very passionate about my work and love to look after the residents and relatives that come to our home, and I like to be supportive of all my work colleagues.
When I am away from work, I love to travel and spend time with family and friends.

Hello, my name is Victory, I am a qualified nurse, and I am passionate about providing quality care at excellent standards for residents. I have been...
Hello, my name is Victory, I am a qualified nurse, and I am passionate about providing quality care at excellent standards for residents. I have been working for Barchester Healthcare since June 2022.
The team at Ashby is one of the best I have worked with, and I am grateful for the love and support I receive from the management and colleagues in my job role.
Before June 2022, I worked as a nurse in my home country for some years, serving as a registered nurse, registered midwife, and West African licensed public health nurse. I hold a bachelor's degree in nursing, and my passion for learning drives me to continually update my knowledge and research.
I have a passion and a call to care for the elderly, and I feel fulfilled doing my job. I am committed to delivering person-centred care for each resident and reassuring their relatives. It is also a pleasure supporting my colleagues and using my strengths to enhance the lives of all we care for.

Hello, my name is Julia Ann, and I am a Senior Carer here at Ashby House.
I have worked at Ashby House since 2006, and I absolutely love my job, the...
Hello, my name is Julia Ann, and I am a Senior Carer here at Ashby House.
I have worked at Ashby House since 2006, and I absolutely love my job, the home and the Residents I care for.
I could work every day with a smile on my face and with the passion to deliver the highest quality of care and to support residents to lead their best lives.

Hello, my name is Geanina, and I have been a Senior Carer at the lovely Ashby House since 2021.
I have worked in health and social care for most of...
Hello, my name is Geanina, and I have been a Senior Carer at the lovely Ashby House since 2021.
I have worked in health and social care for most of my career and could not imagine doing anything else - I know I was born to do this job.
I want to make sure all our Residents and their families are cared for and supported. I enjoy working as part of a team, and everyone here pulls together to make Ashby House a great place to work and live.

Hello, I'm Carol and I joined the Ashby House team in 2004 as a Housekeeping Assistant.
It is really important that I keep the home clean to keep it...
Hello, I'm Carol and I joined the Ashby House team in 2004 as a Housekeeping Assistant.
It is really important that I keep the home clean to keep it looking nice and minimise infection risks. It is also important that Ashby House is tidy, attractive and well organised so residents feel comfortable and relaxed.
I get to know every resident, to understand how they like their room, their clothes and their personal belongings to be arranged. I enjoy my morning chats, getting to know residents as I clean their rooms.
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