
All staff were very friendly and helpful during the day and overnight. I would recommend Ashby HouseLinda R(Respite Resident/Service User)

The home was always spotlessly clean and tidy.A C(Granddaughter of Resident/Service User)


All staff were very friendly and helpful during the day and overnight. I would recommend Ashby HouseLinda R(Respite Resident/Service User)

The home was always spotlessly clean and tidy.A C(Granddaughter of Resident/Service User)


Ashby House is a purpose-built, single-storey building on attractive gardens. They're located in a quiet area of Milton Keynes, yet close to the city centre.
The home provides first-class 24-hour nursing care and residential care, alongside expert care for people with dementia and younger onset dementia in a Memory Lane Community. A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care...
Care Provided by Barchester Ashby House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Ashby House Care Home for full pricing details and T&Cs.
Contact Barchester Ashby House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Ula Beckford(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 1
Room Information
- Single Rooms (64)
Barchester Ashby House Care Home Reviews (74)
Barchester Ashby House Care Home has a Review Score of 9.7 (9.703) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Ashby House Care Home has 74 reviews.
There are daily activities that encourage the residents to try something new.
There are weekly outings for anyone who wishes to go out.
The nurses have been a tremendous help with my dad's illness and the empathy they show is wonderful. They help with any worries or concerns. The carers are wonderful. If they are busy they strive to make sure our loved ones are cared for.
The time spent talking to all the people who reside here learning about their lives, interests, history of work and more. The kitchen staff make wonderful home-cooked meals. They try to make sure there is a variety of choices daily and follow any special restrictions.
The laundry and housekeeping were diligent to ensure the home is clean every day all day. Your laundry is done daily without you having to worry. There is tea, coffee and water always available to everyone in the lobby. You will always find cake there too.
We are very pleased that we chose Ashby House as my/our dads new home.
We are so glad we have been there to support yourself and Dad through this transition. We at Ashby, strive to provide holistic care to our residents, making sure we involve their families as well. We put the resident at the centre of everything and will continually go above and beyond to meet their needs. Thank you very much for your lovely comments.
Visited for the first time yesterday and what a wonderful surprise. Happy staff, nothing was too much trouble. BBQ out in the garden with memory lane music being played. Residents were so well cared for, only had to ask for help and it was given with a smile. Very impressed. Thanks to you all.
So glad you have enjoyed the BBQ day that we had on Sunday. We really appreciate you taking the time out to share your experience with us - I agree , cannot thank enough to our staff at Ashby House. We are here to help our residents and relatives with all that is needed.
Kind Regards
Ana
This is the third time my wife, who has Alzheimer's Dementia, has stayed at Ashby House and each time the standard of care has been excellent.
The staff care so well for the residents and in a relaxing and friendly way. It is comforting to be able to go away and relax knowing that my wife will be so well looked after.Once again I can say a very big thank you to the manager and her team.
We are grateful that you have chosen our home for your wife. As always we are here to treat all of our residents as part of our big Barchester family. We are happy to take notice of any review that can help us keep up the high standards.
All the staff were very friendly, courteous and professional.
Our mum was treated with dignity and her wishes respected by all the staff at Ashby House.
The nurses were very caring, reassuring and proactive. They brought in the correct medical professionals to support our mother's well being, kept on top of all medical needs, sorted out a special mattress and chased up on medical appointments.
They kept us fully informed on our mother's condition in a very compassionate way.
The carers were very cheerful and caring. They took time to sit with our mum and nothing was too much trouble.
Both the manager and deputy manager fully understood our mum's special needs and circumstances which eased our worries considerably. They were very approachable and made all the appropriate arrangements.
We cannot recommend Ashby House highly enough and we will be forever grateful.
Staff are amazing, working hard, activities have improved lots, residents have stimulations daily. Anytime I've asked for anything I had an immediate and positive response. Staff nurses very very competent and admiral and helpful. People will need to see Ashby House, it's so much changed. The lounge could benefit of new furniture, its memory lane. Staff are smiling, says good evening every time I call in.
Generally, poor care homes receive justifiably bad press but rarely do excellent homes receive the praise they deserve. Ashby House deserves all the accolades you can muster. It is fresh, clean and tidy and their facilities are exemplary. The staff are genuinely caring and experienced. My mother was admitted for palliative/end of life care recently after spending some 5 weeks in the hospital. If she had been admitted earlier, she wouldn't have lived any longer but her last days would have been more comfortable and dignified.
Dear Colin. We are glad we have looked after your mum, but unfortunately for a few days only. We would have loved to have had your mum here for a longer time. I am glad I have met you and your lovely family. Please come in for the open day on 23rd June.
Since my mum sadly passed at Ashby House last August they have given the home a most beautiful makeover. I have to say it is like walking into a 1st class hotel. The rooms are beautifully and tastefully done. The reception, lounges and dining room are also beautiful. I was glad to see that most of the staff still worked there and they are helping to create a warm and inviting environment for the Residents and their families. A very beautiful caring home. I would recommend it to anyone. Now 5 star.
Thank you very much for your kind review. It is nice to see that people appreciate all the positive changes at Ashby House. I'm glad that we are in people's thoughts now. Please continue visiting us and have a cuppa some time.
The staff here are absolutely wonderful. We really commend them for their compassion and care in regards to my father's wellbeing.
As soon as my grandmother arrived she was given the best care possible. The nurse was very good at explaining what would happen with my grandmother’s health and we were immediately put at ease. The care my grandmother received was nothing short of compassionate and excellent. Our only wish was that we would have loved to have got her to Ashby Care Home sooner.
We are glad your grandmother had received best care and we would love you to join us for lunch or tea sometimes.
A friendly welcoming care home. Clean and patient staff.
Activities such as knit and chat, making memory boxes and functions during the year. Garden fetes in the summer.
My wife was diagnosed with dementia in August 2015 and was invited to become a resident at Ashby House. Initially, we were impressed with the home, but over the period to September 2017, we became less happy with their overall performance and I was travelling 45 miles - 3 times per week to visit.
I believe the problems with the home stem from the number of managers in those 2 years and that there was little continuity with the carers during that time. There are signs that the latest manager is making some improvements but there is a lot of room to improve. My wife is moving to Hemel Hampstead which is better for me to visit.
I was obviously concerned to read your comments and fully respect your concerns. However, I believe your review relates to a period prior to my arrival in the home and as you know, we have been making a number of changes in recent months. We have consulted with our residents and their families on...
Very impressed so far (my husband has only been at Ashby House for one week).
A very caring, safe nursing home. Staff are extremely helpful. Kept informed regarding family member by staff.
A wonderful caring service. The staff are very kind and caring.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 30 Mar 2026
Ashby House Care Home in Milton Keynes is holding an Open Day to celebrate the start of a new era, following significant investment to the home. The friendly team at...
- 06 May 2025
Residents of Ashby house care home enjoyed white chocolate Easter eggs & Easter mousse during afternoon tea trolley visit. Some of the residents expressions were so beautiful.
- 17 Jan 2025
Ashby House had their first New Year Bingo Session afternoon this week, we had a great turn out of residents & relatives, there were lots of lovely prizes for the...
There are no upcoming events for Barchester Ashby House Care Home.
Awards / Recognitions (31)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 31 May 2026Recipient: Barchester Ashby House Care Home
Accreditations
There are no accreditations posted yet for Barchester Ashby House Care Home.
Meet the Team (9)

I moved to England from Poland in 2017 to pursue my higher education and qualified as a Registered General Nurse, completing my Master’s Degree at Coventry University. Since then, I have built my career first as a Registered Nurse, then stepping into the Deputy Manager role. In November 2023, I was promoted to Operations Manager, supporting care services across the country, and I also completed my NVQ Level 5 in Care Management.
I am passionate about delivering the highest standards of care and creating a warm, supportive environment where our residents feel safe, valued, and truly at home.

Hello, my name is Carole, and I am the Administration Assistant here at Ashby House.
I joined the team in 2022, and I am the first person you will see when you walk into the home – you will always receive a warm and friendly welcome!
I support the front of house team in everyday admin tasks, reception duties, meeting and greeting family members, visitors, and professionals as they enter the building.
Outside of work, I enjoy socialising with my Husband, family and friends, dog walking, I am a keen gardener, and when time allows, I enjoy hopping on my bike, having previously completed a Coast to Coast charity bike ride.
I enjoy being part of the wonderful staff team at Ashby House and look forward to meeting you all when you visit.

Hello, I'm Diana, and I am a Senior Registered Nurse at Ashby House. I am responsible for the Day Care Team on my nursing unit.
I graduated from my nursing career in 1998 in Romania as a General Nurse, then moved to the UK in 2003 and have worked in care homes since then.
In 2011, I graduated with NVQ Level 4 in Leadership & Management and further developed my skills in 2013 when I received certification for End-of-Life Care.
I started working as a Senior Registered Nurse at Ashby House Care Home in 2017. I am very passionate about my work and love to look after the residents and relatives that come to our home, and I like to be supportive of all my work colleagues.
When I am away from work, I love to travel and spend time with family and friends.

Hello, my name is Victory, I am a qualified nurse, and I am passionate about providing quality care at excellent standards for residents. I have been working for Barchester Healthcare since June 2022.
The team at Ashby is one of the best I have worked with, and I am grateful for the love and support I receive from the management and colleagues in my job role.
Before June 2022, I worked as a nurse in my home country for some years, serving as a registered nurse, registered midwife, and West African licensed public health nurse. I hold a bachelor's degree in nursing, and my passion for learning drives me to continually update my knowledge and research.
I have a passion and a call to care for the elderly, and I feel fulfilled doing my job. I am committed to delivering person-centred care for each resident and reassuring their relatives. It is also a pleasure supporting my colleagues and using my strengths to enhance the lives of all we care for.

Hello, I am Lorna and I am a Registered Nurse here at Ashby House.
The main part of my job is leading on the clinical aspects of Residents care, ensuring records are kept up to date, medication management and working closely with Management and the local health care professionals to ensure continuity of care.
I love my work as a Nurse at Ashby House. I enjoy speaking with residents and helping them to feel as well as they can. I feel proud to be part of this team where everyone plays their part in making everyday life enjoyable for residents.

Hello, my name is Julia Ann, and I am a Senior Carer here at Ashby House.
I have worked at Ashby House since 2006, and I absolutely love my job, the home and the Residents I care for.
I could work every day with a smile on my face and with the passion to deliver the highest quality of care and to support residents to lead their best lives.

Hello, my name is Geanina, and I have been a Senior Carer at the lovely Ashby House since 2021.
I have worked in health and social care for most of my career and could not imagine doing anything else - I know I was born to do this job.
I want to make sure all our Residents and their families are cared for and supported. I enjoy working as part of a team, and everyone here pulls together to make Ashby House a great place to work and live.

Hello, I'm Carol and I joined the Ashby House team in 2004 as a Housekeeping Assistant.
It is really important that I keep the home clean to keep it looking nice and minimise infection risks. It is also important that Ashby House is tidy, attractive and well organised so residents feel comfortable and relaxed.
I get to know every resident, to understand how they like their room, their clothes and their personal belongings to be arranged. I enjoy my morning chats, getting to know residents as I clean their rooms.

Starting in Medical Records at Milton Keynes University Hospital, and also becoming a Medical Secretary to a group of Consultants within a set discipline, also at MKUH.
Worked at The Royal London Hospital in Whitechapel, London, during the pandemic. In January 2022 joined my first Care Home as a Home Administrator, and stayed there until September 2025, when I made the move to Barchester.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Ashby House Care Home to verify any information. View our terms and conditions. Barchester Ashby House Care Home has an Enhanced Service -more info.