The home is great, and the staff care is excellent. All staff, carers, nurses, cleaners and kitchen staff are brilliant, friendly, good all-rounders.
I think my wife would say the say the same, although I did not want to put Wen in a home I could not have asked better people to look after her.
05 June 2026
You took great care of my mum in the last days of her life. You kept us informed and helped us greatly.
04 June 2026
Looked after my mum with care and dignity.
28 May 2026
My husband received great care while he was here for one week respite. The staff were very professional and gave time to my husbands needs. I certainly will suggest he comes back on the next respite.
11 May 2026
We feel mum was very well looked after, especially in Jellico House. Mum was taken into the social spaces and included in activities. Whenever we visited, we could hear staff talking to residents with patience and kindness.
11 May 2026
Jellicoe House has been amazing. The care our mum received has been excellent, and all staff were always empathetic, thoughtful and understanding to our mum but also our family. She loved the social times she had here, too - the staff at Jellicoe went out of their way to know her, even when she
struggled to communicate
06 May 2026
Our family are very pleased with the care home, surroundings and care staff. We fine Barry happy most of the time, his moods and happenings are up and down as you know, especially at night times, enjoyed his trips out, but needs to be kept an eye on as unfortunately he steals things and put them in
his pockets! If not watched he drinks too much fluid, he had fluid retention and his legs and feet swell. Understand he's on new medication now, so hopefully when that kicks in it will make his moods improve. Thank you all so much!
01 May 2026
The care and attention from all the staff is first class. I am very happy that my sister has been lucky enough to secure temporary residence at Nelson House and sincerely hope it becomes her permanent home.
My sincere thanks to all involved.
27 April 2026
As a family we were very nervous about leaving mum. Yet the experience, kindness from the staff really put our minds at rest. This kindness from all the staff has continued - no matter how busy they are or what time of day it is.
22 April 2026
I visited my brother on two different occasions here, staff are very friendly and caring
Seems a very relaxed and happy home.
10 April 2026
I was very happy the way you looked after my husband till the end, with compassion and dignity. Thank you so much for all that you have done, I am very grateful.
12 March 2026
Staff are very kind and caring and above all they care.
27 February 2026
I am delighted with the care my father receives at Benbow House, Admirals Reach. All the staff are very caring and attentive, the home is clean and the food is well prepared and delicious for the residents.
27 February 2026
The professionalism given by the staff, together with the care and understanding of the resident's needs is something I appreciate. I try to visit her daily and always find her clean and well dressed, the hygiene in the home is exceptional and as always the way staff deal with other residents
reassures me that my wife is receiving the best care possible taking into account the nature of the issues she has.
As always I have to thank all the staff for making me welcome, the chats when I am feeling low and of course the coffee.
24 February 2026
Staff always friendly, supportive, and anything that happens to dad, they always get in touch with us. Rooms cleaned and spotless. Residents are respected and supported at all times.
24 February 2026
Amazing and attentive staff, happy to help when I requested my mum's food changed due to her not being able to chew.
Basically happy to help anytime I wanted something for my mum.
24 February 2026
Take good care of my mother. The staff are always friendly and extremely caring to the residents.
17 February 2026
I have visited friends in both the Mountbatten and Jellicoe communities and found both environments to be very clean with caring staff and good food.
I have witnessed staff communications and interacting with residents in a kind, patient manner.
Rooms and facilities are well furnished, clean and
well maintained. Lovely ground to sit outside when the weather allows.
16 February 2026
I am so happy with the care and attention that Admirals Reach are giving to him. Jim has problems but the staff in Jerricoe House are fantastic and cater for all his needs.
Thank you for looking after my friend Jim.
11 February 2026
The staff are amazing. So kind and caring. I thank them so much for all that they do.
Latest Reviews for Admirals Reach Care Home
09 June 2026
The home is great, and the staff care is excellent. All staff, carers, nurses, cleaners and kitchen staff are brilliant, friendly, good all-rounders.
I think my wife would say the say the same, although I did not want to put Wen in a home I could not have asked better people to look after her.
05 June 2026
You took great care of my mum in the last days of her life. You kept us informed and helped us greatly.
04 June 2026
Looked after my mum with care and dignity.
28 May 2026
My husband received great care while he was here for one week respite. The staff were very professional and gave time to my husbands needs. I certainly will suggest he comes back on the next respite.
11 May 2026
We feel mum was very well looked after, especially in Jellico House. Mum was taken into the social spaces and included in activities. Whenever we visited, we could hear staff talking to residents with patience and kindness.
11 May 2026
Jellicoe House has been amazing. The care our mum received has been excellent, and all staff were always empathetic, thoughtful and understanding to our mum but also our family. She loved the social times she had here, too - the staff at Jellicoe went out of their way to know her, even when she
struggled to communicate
06 May 2026
Our family are very pleased with the care home, surroundings and care staff. We fine Barry happy most of the time, his moods and happenings are up and down as you know, especially at night times, enjoyed his trips out, but needs to be kept an eye on as unfortunately he steals things and put them in
his pockets! If not watched he drinks too much fluid, he had fluid retention and his legs and feet swell. Understand he's on new medication now, so hopefully when that kicks in it will make his moods improve. Thank you all so much!
01 May 2026
The care and attention from all the staff is first class. I am very happy that my sister has been lucky enough to secure temporary residence at Nelson House and sincerely hope it becomes her permanent home.
My sincere thanks to all involved.
27 April 2026
As a family we were very nervous about leaving mum. Yet the experience, kindness from the staff really put our minds at rest. This kindness from all the staff has continued - no matter how busy they are or what time of day it is.
22 April 2026
I visited my brother on two different occasions here, staff are very friendly and caring
Seems a very relaxed and happy home.
10 April 2026
I was very happy the way you looked after my husband till the end, with compassion and dignity. Thank you so much for all that you have done, I am very grateful.
12 March 2026
Staff are very kind and caring and above all they care.
27 February 2026
I am delighted with the care my father receives at Benbow House, Admirals Reach. All the staff are very caring and attentive, the home is clean and the food is well prepared and delicious for the residents.
27 February 2026
The professionalism given by the staff, together with the care and understanding of the resident's needs is something I appreciate. I try to visit her daily and always find her clean and well dressed, the hygiene in the home is exceptional and as always the way staff deal with other residents
reassures me that my wife is receiving the best care possible taking into account the nature of the issues she has.
As always I have to thank all the staff for making me welcome, the chats when I am feeling low and of course the coffee.
24 February 2026
Staff always friendly, supportive, and anything that happens to dad, they always get in touch with us. Rooms cleaned and spotless. Residents are respected and supported at all times.
24 February 2026
Amazing and attentive staff, happy to help when I requested my mum's food changed due to her not being able to chew.
Basically happy to help anytime I wanted something for my mum.
24 February 2026
Take good care of my mother. The staff are always friendly and extremely caring to the residents.
17 February 2026
I have visited friends in both the Mountbatten and Jellicoe communities and found both environments to be very clean with caring staff and good food.
I have witnessed staff communications and interacting with residents in a kind, patient manner.
Rooms and facilities are well furnished, clean and
well maintained. Lovely ground to sit outside when the weather allows.
16 February 2026
I am so happy with the care and attention that Admirals Reach are giving to him. Jim has problems but the staff in Jerricoe House are fantastic and cater for all his needs.
Thank you for looking after my friend Jim.
11 February 2026
The staff are amazing. So kind and caring. I thank them so much for all that they do.