Submit a Review for Ravenscourt Nursing Home
111/113 Station Lane, Hornchurch, RM12 6HT
View full details of Ravenscourt Nursing HomeLatest Reviews for Ravenscourt Nursing Home
27 April 2026
Visiting my mum i took along my daughter who had yet to see her nan in this care home that she was transferred too from another carehome. On arriving we were both treated with such smiles and a wonderful good morning. Was asked if everything was OK did we need anything we had a chat at reception for
a while. Took daughter in the lift which again no problem at all. Went to mums room she was sitting up in her bed ( it was early ) great smile on her face once she recognised we were family. Made a cuppa had a chat. Took daughter around the home to show her how nice it was. Mum had even had her toe nails done to my excitement as its not a job I like doing lol. I did bring my nail equipment so I did her finger nails. Took old varnish off etc. This home has taken such a weight off of all our shoulders.i. so relaxed now knowing mum is happy where she is. She loves her tv so having it on while she eats her breakfast is like being at home. THANK YOU
01 April 2026
Management and staff have been extremely friendly and helpful welcoming my partner entering the home. The accommodation (his room) is very spacious and always very clean and tidy. The lounge, although very large, is well laid out with several smaller areas where residents can sit and watch TV or
look out of the window. I am impressed by the number of staff available to assist both carers and nurses. I have not witnessed lunchtime meals but afternoon tea is usually quite good but perhaps would be improved with a little more fresh fruit and sometimes the sandwiches have hard crusts. Overall I have been pleased with the care and attention to detail.
27 March 2026
This care home was fantastic . They showed compassion and empathy to my dad . He was only in there 4 weeks but his care was fantastic. Even on his passing we felt such love and compassion. They went over and beyond for all the family.
15 December 2025
My wife entered the home in June 2025, initially as respite for me and now for the longer term. She is well cared for and all the team from cleaners to manager are friendly and welcoming whenever I and my family visit. I truly feel that we are both part of the Ravenscourt family.
24 November 2025
My elderly father moved into Ravenscourt in April 2025. Following a severe stroke back in 2017 he had become extremely frail and effectively bed-bound. From our first contact with Ravenscourt, we received nothing but understanding, compassion and support. My father was with them for a relatively
short period, 6 months in the end, and during his stay the care he received was excellent. Any issues were resolved promptly and without fuss. From the Care Home Manager through to the Admin and Support staff he was treated with professionalism, compassion and respect as were we as family members. The Manager has an open-door approach and was never too busy to speak with us. She makes you feel like you are the only family they are dealing with and nothing is too much trouble. The Nursing Team and Care Team are exceptional and we are so thankful for the care he received particularly in his last few hours. I have no hesitation in recommending Ravenscourt to anyone needing care for a loved one.
11 November 2025
Unfortunately, mum was very ill and was unable to appreciate the hard work dedicated to her care.
Every single member of staff we encountered were friendly, efficient and welcoming. It was a very difficult time for us, but, They made everything easy for us from start until finish when mum sadly
passed.
I cannot praise them enough
10 September 2025
Sadly mum came to Ravenscourt for palliative care so could not appreciate the excellent service provided by "team Ravenscourt".
The staff were absolutely fabulous and went above and beyond just looking after their residents. As a family we were treated with care and consideration in every detail.
Felt very happy that mum was getting the best of care at Ravenscourt. Even after mum passed away she was treated with the utmost respect. Superb care.
22 August 2025
The first thing that struck me about Ravenscourt was how approachable the management/Admin team were and how they listened to you - resolving any worries/concerns the family had - it is never easy to put someone into a care home. Nursing staff and carers treat residents with respect and dignity for
their day-to-day needs. All the staff were friendly and made Dad feel welcome and went out of their way to assist him - particularly one of the cooks who would encourage him to eat by making him a special meal to cater for his dwindling appetite. We had many a long conversation of what my father fancied to eat. The laundry/cleaning/maintenance /entertainment staff were all committed to keeping the home tidy, safe, and residents happy. Dad was in the home just short of 2 years and I always felt comfortable in approaching staff - I never felt like I was being a nuisance.
16 April 2025
My mother has been living at Ravenscourt since June 2024. She lives with advanced Alzheimer's dementia. I will be forever grateful to the registered manager and clinical lead for making the transition so seamless for us. The whole team lead with empathy and compassion. I am especially grateful for
the team on the 2nd floor for taking such good care of my mum on a daily basis. As a clinician myself, I was worried that no home could meet my expectations. Thankfully, I couldn't have been more wrong. I feel confident that my mum is well looked after and treated with dignity, respect and kindness. Ravenscourt have given my family and I quality time with my mum and I couldn't be more grateful.
15 April 2025
Ravenscourt is a family. A place for care, laughter and love not only for the residents but their family as well. The care all the staff gave my nan was unbelievable. They took the time to get to know her which meant they gave the love and support she needed when I wasn't
The nurses anticipated
Nans every need and always managed to get her to give them that cheeky smile that all the staff grew to love.
Ravenscourt not only supported nan, but also helped me immensely whether it was a listening ear, a sounding board regarding nans care or advice how to navigate the care system. All the staff became my family and as nans care became more complex their support grew.
I can never put into words the difference they made at the end of Nans life. The respect and care they afforded Nan right to the end meant the world to me. They sat with me and nan, reminisced about old times and helped me through the dark days by remembering all the good times we had shared at Ravenscourt.
02 April 2025
My mum was accepted into Ravenscourt in February. Also my Dad has to go into there as well a few weeks after mum. As both my parents have different needs, these needs are being met with care and professionally.
Staff on all levels are very committed and caring. Managers, nurses and HCS's are
always available to help. Would highly recommend.
02 April 2025
Both my parents are being care for by the staff at Ravenscourt.
Mum with nursing care and Dad in respite.
Mum has been treated with care and support with her daily needs.
Dad has been support by staff as he comes to terms with mums disabilities with care respect, personal care and safety.
30 August 2024
Thank you Ravenscourt Nursing Home.
My lovely grandad was here from January 2024, until earlier this month when he sadly passed.
I cannot put into words the over-and-above care he & our whole family received in his last month. This was a very difficult time for the whole family & three members
of staff along with the whole management & care team just gave their ultimate care and help in this sad time.
Thank you once again.
21 August 2024
This is without doubt a first-class nursing home.
My dad was here from January 2024 until he passed away in August 2024 and was in the dementia ward.
I cannot praise Ravenscourt Nursing Home highly enough. From the management to the nurses/carers and the cleaning staff, this home is outstanding.
It gave us huge peace of mind to know he was in such excellent professional hands.
We were shown such care and compassion during his final weeks and this has given us huge comfort.
I would not hesitate to recommend this care home.
21 August 2024
My mum moved into Ravenscourt Nursing Home in the middle of November 2023. From the first contact with staff in reception and then meeting the manager, they were all welcoming and friendly whilst remaining professional. I felt it was like choosing a house, and this place felt the right fit from the
beginning. Mum was no longer able to live independently at home. So this was an anxious time for the family. I needn't of worried. The wonderful staff made the transition into their care very smooth. They have assisted and been supportive with navigating through social services. This is such a safe place for patients, they are treated with care and dignity. Nothing is too much trouble to accommodate both patients and relatives. All good establishments start with good examples from the top and filter through and this is so evident.
Mum is happy and so am I.
Thank you to everyone at Ravenscourt for your continuous care.
14 June 2024
Our mum moved to Ravenscourt nursing home at the end of April 2024. As her nursing needs couldn't be met at home via the local authority, and was advised to search for a nursing home. We looked around and came across Ravenscourt. From walking in the front door for the first time, The manager and her
staff in reception have helped with everything to get Mum moved in via liaising with the local authority. On the day our mum moved to the home, all the staff have helped with Mum transition from home life to a nursing home. Mum has settled well in her new environment. We can't thank the staff enough, and we mean every one of them for helping mum and continuing to do so with her ongoing care. We are very pleased and so is Mum.
Thank you also for making Mum's birthday a special one.
05 March 2024
My tour of Ravenscourt left nothing to the imagination. I was shown everywhere, including the kitchen. Following the tour, an in-home assessment was carried out with sensitivity and respect and all questions well answered. Since arriving, every need has been met, including a move to a brighter room
that was suggested by staff, not asked for by resident/family. Every interaction has been positive so far and we look forward to that continuing as our parent settles in and adjusts.
04 March 2024
Our beloved Mum was admitted to Ravenscourt at the end of November 2023 after a month's stay in hospital.
We had previously cared for our mum ourselves at home for nearly 4 years and found it incredibly difficult to accept that our mum's needs would be best met in a nursing home at the end of her
life.
However, everyone at Ravenscourt treated Mum and our whole family with kindness and compassion from the moment we arrived to view the home until Mum's passing four weeks later.
We wish to give special thanks to everyone who helped to look after Mum (and our family_ when Mum deteriorated and subsequently passed away.
We will never forget the kindness and empathy shown to us all and we will be forever grateful.
31 January 2024
The care, kindness and support shown to my husband by the management and all the staff was second to none.
His condition deteriorated during his stay at the home but he was always clean and made comfortable in the lounge when possible. He enjoyed the entertainment and used to try and join in the
singing. Highly recommend Ravenscourt Nursing Home to anyone.
29 January 2024
Mum has been in and out of hospital over the last year and has been really unsettled, we have tried her being at home with carers but she had falls and we were constantly worried for her. Since coming into Ravenscourt she has felt so much more settled and we have more peace of mind knowing she is at
last being so well cared for. It is such a happy environment and nothing is too much for the staff. 100% would recommend Ravenscourt.
Latest Reviews for Ravenscourt Nursing Home
27 April 2026
Visiting my mum i took along my daughter who had yet to see her nan in this care home that she was transferred too from another carehome. On arriving we were both treated with such smiles and a wonderful good morning. Was asked if everything was OK did we need anything we had a chat at reception for
a while. Took daughter in the lift which again no problem at all. Went to mums room she was sitting up in her bed ( it was early ) great smile on her face once she recognised we were family. Made a cuppa had a chat. Took daughter around the home to show her how nice it was. Mum had even had her toe nails done to my excitement as its not a job I like doing lol. I did bring my nail equipment so I did her finger nails. Took old varnish off etc. This home has taken such a weight off of all our shoulders.i. so relaxed now knowing mum is happy where she is. She loves her tv so having it on while she eats her breakfast is like being at home. THANK YOU
01 April 2026
Management and staff have been extremely friendly and helpful welcoming my partner entering the home. The accommodation (his room) is very spacious and always very clean and tidy. The lounge, although very large, is well laid out with several smaller areas where residents can sit and watch TV or
look out of the window. I am impressed by the number of staff available to assist both carers and nurses. I have not witnessed lunchtime meals but afternoon tea is usually quite good but perhaps would be improved with a little more fresh fruit and sometimes the sandwiches have hard crusts. Overall I have been pleased with the care and attention to detail.
27 March 2026
This care home was fantastic . They showed compassion and empathy to my dad . He was only in there 4 weeks but his care was fantastic. Even on his passing we felt such love and compassion. They went over and beyond for all the family.
15 December 2025
My wife entered the home in June 2025, initially as respite for me and now for the longer term. She is well cared for and all the team from cleaners to manager are friendly and welcoming whenever I and my family visit. I truly feel that we are both part of the Ravenscourt family.
24 November 2025
My elderly father moved into Ravenscourt in April 2025. Following a severe stroke back in 2017 he had become extremely frail and effectively bed-bound. From our first contact with Ravenscourt, we received nothing but understanding, compassion and support. My father was with them for a relatively
short period, 6 months in the end, and during his stay the care he received was excellent. Any issues were resolved promptly and without fuss. From the Care Home Manager through to the Admin and Support staff he was treated with professionalism, compassion and respect as were we as family members. The Manager has an open-door approach and was never too busy to speak with us. She makes you feel like you are the only family they are dealing with and nothing is too much trouble. The Nursing Team and Care Team are exceptional and we are so thankful for the care he received particularly in his last few hours. I have no hesitation in recommending Ravenscourt to anyone needing care for a loved one.
11 November 2025
Unfortunately, mum was very ill and was unable to appreciate the hard work dedicated to her care.
Every single member of staff we encountered were friendly, efficient and welcoming. It was a very difficult time for us, but, They made everything easy for us from start until finish when mum sadly
passed.
I cannot praise them enough
10 September 2025
Sadly mum came to Ravenscourt for palliative care so could not appreciate the excellent service provided by "team Ravenscourt".
The staff were absolutely fabulous and went above and beyond just looking after their residents. As a family we were treated with care and consideration in every detail.
Felt very happy that mum was getting the best of care at Ravenscourt. Even after mum passed away she was treated with the utmost respect. Superb care.
22 August 2025
The first thing that struck me about Ravenscourt was how approachable the management/Admin team were and how they listened to you - resolving any worries/concerns the family had - it is never easy to put someone into a care home. Nursing staff and carers treat residents with respect and dignity for
their day-to-day needs. All the staff were friendly and made Dad feel welcome and went out of their way to assist him - particularly one of the cooks who would encourage him to eat by making him a special meal to cater for his dwindling appetite. We had many a long conversation of what my father fancied to eat. The laundry/cleaning/maintenance /entertainment staff were all committed to keeping the home tidy, safe, and residents happy. Dad was in the home just short of 2 years and I always felt comfortable in approaching staff - I never felt like I was being a nuisance.
16 April 2025
My mother has been living at Ravenscourt since June 2024. She lives with advanced Alzheimer's dementia. I will be forever grateful to the registered manager and clinical lead for making the transition so seamless for us. The whole team lead with empathy and compassion. I am especially grateful for
the team on the 2nd floor for taking such good care of my mum on a daily basis. As a clinician myself, I was worried that no home could meet my expectations. Thankfully, I couldn't have been more wrong. I feel confident that my mum is well looked after and treated with dignity, respect and kindness. Ravenscourt have given my family and I quality time with my mum and I couldn't be more grateful.
15 April 2025
Ravenscourt is a family. A place for care, laughter and love not only for the residents but their family as well. The care all the staff gave my nan was unbelievable. They took the time to get to know her which meant they gave the love and support she needed when I wasn't
The nurses anticipated
Nans every need and always managed to get her to give them that cheeky smile that all the staff grew to love.
Ravenscourt not only supported nan, but also helped me immensely whether it was a listening ear, a sounding board regarding nans care or advice how to navigate the care system. All the staff became my family and as nans care became more complex their support grew.
I can never put into words the difference they made at the end of Nans life. The respect and care they afforded Nan right to the end meant the world to me. They sat with me and nan, reminisced about old times and helped me through the dark days by remembering all the good times we had shared at Ravenscourt.
02 April 2025
My mum was accepted into Ravenscourt in February. Also my Dad has to go into there as well a few weeks after mum. As both my parents have different needs, these needs are being met with care and professionally.
Staff on all levels are very committed and caring. Managers, nurses and HCS's are
always available to help. Would highly recommend.
02 April 2025
Both my parents are being care for by the staff at Ravenscourt.
Mum with nursing care and Dad in respite.
Mum has been treated with care and support with her daily needs.
Dad has been support by staff as he comes to terms with mums disabilities with care respect, personal care and safety.
30 August 2024
Thank you Ravenscourt Nursing Home.
My lovely grandad was here from January 2024, until earlier this month when he sadly passed.
I cannot put into words the over-and-above care he & our whole family received in his last month. This was a very difficult time for the whole family & three members
of staff along with the whole management & care team just gave their ultimate care and help in this sad time.
Thank you once again.
21 August 2024
This is without doubt a first-class nursing home.
My dad was here from January 2024 until he passed away in August 2024 and was in the dementia ward.
I cannot praise Ravenscourt Nursing Home highly enough. From the management to the nurses/carers and the cleaning staff, this home is outstanding.
It gave us huge peace of mind to know he was in such excellent professional hands.
We were shown such care and compassion during his final weeks and this has given us huge comfort.
I would not hesitate to recommend this care home.
21 August 2024
My mum moved into Ravenscourt Nursing Home in the middle of November 2023. From the first contact with staff in reception and then meeting the manager, they were all welcoming and friendly whilst remaining professional. I felt it was like choosing a house, and this place felt the right fit from the
beginning. Mum was no longer able to live independently at home. So this was an anxious time for the family. I needn't of worried. The wonderful staff made the transition into their care very smooth. They have assisted and been supportive with navigating through social services. This is such a safe place for patients, they are treated with care and dignity. Nothing is too much trouble to accommodate both patients and relatives. All good establishments start with good examples from the top and filter through and this is so evident.
Mum is happy and so am I.
Thank you to everyone at Ravenscourt for your continuous care.
14 June 2024
Our mum moved to Ravenscourt nursing home at the end of April 2024. As her nursing needs couldn't be met at home via the local authority, and was advised to search for a nursing home. We looked around and came across Ravenscourt. From walking in the front door for the first time, The manager and her
staff in reception have helped with everything to get Mum moved in via liaising with the local authority. On the day our mum moved to the home, all the staff have helped with Mum transition from home life to a nursing home. Mum has settled well in her new environment. We can't thank the staff enough, and we mean every one of them for helping mum and continuing to do so with her ongoing care. We are very pleased and so is Mum.
Thank you also for making Mum's birthday a special one.
05 March 2024
My tour of Ravenscourt left nothing to the imagination. I was shown everywhere, including the kitchen. Following the tour, an in-home assessment was carried out with sensitivity and respect and all questions well answered. Since arriving, every need has been met, including a move to a brighter room
that was suggested by staff, not asked for by resident/family. Every interaction has been positive so far and we look forward to that continuing as our parent settles in and adjusts.
04 March 2024
Our beloved Mum was admitted to Ravenscourt at the end of November 2023 after a month's stay in hospital.
We had previously cared for our mum ourselves at home for nearly 4 years and found it incredibly difficult to accept that our mum's needs would be best met in a nursing home at the end of her
life.
However, everyone at Ravenscourt treated Mum and our whole family with kindness and compassion from the moment we arrived to view the home until Mum's passing four weeks later.
We wish to give special thanks to everyone who helped to look after Mum (and our family_ when Mum deteriorated and subsequently passed away.
We will never forget the kindness and empathy shown to us all and we will be forever grateful.
31 January 2024
The care, kindness and support shown to my husband by the management and all the staff was second to none.
His condition deteriorated during his stay at the home but he was always clean and made comfortable in the lounge when possible. He enjoyed the entertainment and used to try and join in the
singing. Highly recommend Ravenscourt Nursing Home to anyone.
29 January 2024
Mum has been in and out of hospital over the last year and has been really unsettled, we have tried her being at home with carers but she had falls and we were constantly worried for her. Since coming into Ravenscourt she has felt so much more settled and we have more peace of mind knowing she is at
last being so well cared for. It is such a happy environment and nothing is too much for the staff. 100% would recommend Ravenscourt.