My dad is a service user and this review is because my mum went into see him yesterday and his bedroom floor is a disgrace and not has his bedding changed and we have told so many times that my mum is doing his washing and they have lost 3 pairs of pyjamas and 3 towels and they know not to do his
washing, and everytime you need to speak to a member of staff there is noone around, I got recommended this home but it's not as good as they say, I'm going to complain to CQC about this
12 February 2026
Hi I would like to convey to all staff at Arden Court and general public how absolutely grateful I am that my Mother Margaret , was in your care for the last 6 years of her life.
I feel that you all must be commended for your kindness , understanding and top drawer care you gave my
dear Mother. The whole of Arden Court have been respectful, tolerant and flexible regarding my Mother's overall well being , health needs and social activities too.
I know that the rest of Margaret's children would agree with all this and more, as they spent more time with staff than I did.
During Margaret's declining weeks I stayed with my Mother for long periods of time and I saw for myself how very beloved she was, and she was shown every dignity, heartfelt care and compassion.
Every care and consideration was given to myself and my siblings too during this very sad time. I felt respected and listened to .
I would recommend Arden Court absolutely .
14 January 2026
During the short time Dad spent at Arden Court, I was very happy with every aspect of his care. Staff and management were friendly and welcoming, often sharing stories with me. I had a sense they knew Dad well and had his best interests at heart. It took a lot of worry and stress away from us, and I
am so glad he spent his last months in such a caring environment. Thank you.
18 December 2025
It was comforting to know that my mum's final days were so peaceful for her and that she was looked after so well.
27 November 2025
My brother has a complex range of needs and has been in and out of hospital and temporary care for a few years. He secured a permanent place at Arden Court and it is truly the first place where he he feels 'at home.' The facility is extremely clean, tidy and professionally run. The rooms are of high
quality, as are the meals and general catering facilities. There are also numerous family events organised which give a great sense of community and bonding opportunities From the first day we arrived my brother and our family were made to feel welcome, valued and included in all decisions. Residents are are dealt with respectfully and with dignity. They address all of his medical, physical and emotional needs - and we have noticed a great improvement in his general demeanor and well being since he has been resident at Arden Court. I can't express enough how caring and professional the staff and managers have been toward us. Personal experience is a great indicator of excellence.
25 November 2025
2 weeks respite care, mum is very happy and well cared for. Looked after in a very caring and safe environment. Staff were so caring and helpful. Mum loved her dinners (perhaps too much!)
16 September 2025
Our mum has been a resident at Arden Court since the end of February 2025, coming from a care home. We are very happy to see an increased number of lovely staff and nurses, who have all been very welcoming, kind and supportive. The home is clean, comfortable and well organised. We are truly happy,
grateful and satisfied. Our mum's receiving good care and settled in well within the first few weeks. Thank you to all at Arden Court. The food is always good, plenty and hot, freshly served!
22 July 2025
We were lucky to get a place for my husband at Arden Court.
He needed "end of life" care, which I couldn't do at home.
The care he received at Arden was first class. The staff are fabulous.
Nothing was too much trouble. As his family, we were kept fully informed
with regard to his care. Sadly
after 6 short weeks my husband passed, but
at least we knew that he had the best.
Thank you to ALL the staff
02 May 2025
We couldn't have asked for anywhere better for my Dad as emergency respite due to Mum having a fall and unable to look after my Dad, until her injury started to heal.
He was treated with much kindness & respect as we're family who visited him, by everyone who does fantastic work at Arden Court,
everyone who works here are professional & polite, very attentive to every need, he felt very safe & comfortable throughout his stay and will definitely be our first choice for future respite if there is availability. I would like to say a huge Thank you to everyone, you are all truly amazing and massively appreciated!!
22 April 2025
All the staff are very friendly. They looked after my mum for the few weeks she was there and treated her with respect. They were very kind to us when mum passed away.
15 April 2025
My mother-in-law came into Arden Court following a lengthy hospital spell and knew she was coming to receive end of life care. As a family we came to visit a number of homes in the area and Arden was our first choice. They knew about her care, we're able to answer all our questions, show us
available rooms and offer the reassurance we needed. The care given was 100% personalised and delivered with compassion, kind, genuine staff, care centred around the individual.
08 April 2025
My dad is looked after extremely well here. The staff are brilliant, help in any way they can. Would recommend.
08 April 2025
So very happy with management, staff and care given to my other-in-law. She is treated with dignity and kindness. The manager has been so helpful to the family and we can always speak to someone and are not passed around. Thank you!
26 March 2025
I am extremely grateful for all the care and support my mum had whilst living at Arden Ct. The team of carers and Nurses made her stay comfortable and well cared for. I knew that she was in safe hands which took a tremendous amount of pressure off me and the family.
We visited most days and
always found the staff welcoming, positive and friendly. It was a nice environment and there was always some form of entertainment and activities for the residents and family's to participate in. My mum was in a lovely bright room with a view of the garden and it was a nice place to visit. We will always be grateful for your care. Thank you
13 November 2024
I think the staff are all very helpful and efficient. They are also conscientious when preforming their duties, and all with a smile.
08 October 2024
My husband has been cared for at Arden Court for 13 months now. The care he receives is second to none. Everyone is so caring and professional. Nothing is too much trouble for them all.
I visit my husband most days and I feel like part of the family now. It's very reassuring as I never wanted him
to go into care but I'm so glad he's settled in at Arden Court.
26 September 2024
My first impression; efficient, caring, staff looking after Mother. She seems happy and I feel happy with the care she is receiving.
07 August 2024
All the staff at Arden Court are very professional and friendly.
I witnessed first-hand some great person-centred care.
Thank you for making me feel welcome, I am looking forward to returning in the next few weeks.
12 July 2024
I was worrying about what would happen in the sad event of my mother's passing. I was invited to a relative's meeting and my concerns were put to rest. I was also given reassurance and contact details for my mother's advocate as her mental capacity is an issue and my mother had concerns over her
finances.
The situation was clearly explained to me and again my concerns were alleviated.
25 June 2024
My Mum was in Arden Court for 19 months, I was relieved of the stress the moment one of the staff became manager she listened to family concerns, really listened, the atmosphere was so much happier and the staff appeared happier, my family could not have coped without the care for my Mum and my
family (Day and night staff) when my Mum reached end of life. Thank you to every one of you.
Latest Reviews for Arden Court
23 February 2026
My dad is a service user and this review is because my mum went into see him yesterday and his bedroom floor is a disgrace and not has his bedding changed and we have told so many times that my mum is doing his washing and they have lost 3 pairs of pyjamas and 3 towels and they know not to do his
washing, and everytime you need to speak to a member of staff there is noone around, I got recommended this home but it's not as good as they say, I'm going to complain to CQC about this
12 February 2026
Hi I would like to convey to all staff at Arden Court and general public how absolutely grateful I am that my Mother Margaret , was in your care for the last 6 years of her life.
I feel that you all must be commended for your kindness , understanding and top drawer care you gave my
dear Mother. The whole of Arden Court have been respectful, tolerant and flexible regarding my Mother's overall well being , health needs and social activities too.
I know that the rest of Margaret's children would agree with all this and more, as they spent more time with staff than I did.
During Margaret's declining weeks I stayed with my Mother for long periods of time and I saw for myself how very beloved she was, and she was shown every dignity, heartfelt care and compassion.
Every care and consideration was given to myself and my siblings too during this very sad time. I felt respected and listened to .
I would recommend Arden Court absolutely .
14 January 2026
During the short time Dad spent at Arden Court, I was very happy with every aspect of his care. Staff and management were friendly and welcoming, often sharing stories with me. I had a sense they knew Dad well and had his best interests at heart. It took a lot of worry and stress away from us, and I
am so glad he spent his last months in such a caring environment. Thank you.
18 December 2025
It was comforting to know that my mum's final days were so peaceful for her and that she was looked after so well.
27 November 2025
My brother has a complex range of needs and has been in and out of hospital and temporary care for a few years. He secured a permanent place at Arden Court and it is truly the first place where he he feels 'at home.' The facility is extremely clean, tidy and professionally run. The rooms are of high
quality, as are the meals and general catering facilities. There are also numerous family events organised which give a great sense of community and bonding opportunities From the first day we arrived my brother and our family were made to feel welcome, valued and included in all decisions. Residents are are dealt with respectfully and with dignity. They address all of his medical, physical and emotional needs - and we have noticed a great improvement in his general demeanor and well being since he has been resident at Arden Court. I can't express enough how caring and professional the staff and managers have been toward us. Personal experience is a great indicator of excellence.
25 November 2025
2 weeks respite care, mum is very happy and well cared for. Looked after in a very caring and safe environment. Staff were so caring and helpful. Mum loved her dinners (perhaps too much!)
16 September 2025
Our mum has been a resident at Arden Court since the end of February 2025, coming from a care home. We are very happy to see an increased number of lovely staff and nurses, who have all been very welcoming, kind and supportive. The home is clean, comfortable and well organised. We are truly happy,
grateful and satisfied. Our mum's receiving good care and settled in well within the first few weeks. Thank you to all at Arden Court. The food is always good, plenty and hot, freshly served!
22 July 2025
We were lucky to get a place for my husband at Arden Court.
He needed "end of life" care, which I couldn't do at home.
The care he received at Arden was first class. The staff are fabulous.
Nothing was too much trouble. As his family, we were kept fully informed
with regard to his care. Sadly
after 6 short weeks my husband passed, but
at least we knew that he had the best.
Thank you to ALL the staff
02 May 2025
We couldn't have asked for anywhere better for my Dad as emergency respite due to Mum having a fall and unable to look after my Dad, until her injury started to heal.
He was treated with much kindness & respect as we're family who visited him, by everyone who does fantastic work at Arden Court,
everyone who works here are professional & polite, very attentive to every need, he felt very safe & comfortable throughout his stay and will definitely be our first choice for future respite if there is availability. I would like to say a huge Thank you to everyone, you are all truly amazing and massively appreciated!!
22 April 2025
All the staff are very friendly. They looked after my mum for the few weeks she was there and treated her with respect. They were very kind to us when mum passed away.
15 April 2025
My mother-in-law came into Arden Court following a lengthy hospital spell and knew she was coming to receive end of life care. As a family we came to visit a number of homes in the area and Arden was our first choice. They knew about her care, we're able to answer all our questions, show us
available rooms and offer the reassurance we needed. The care given was 100% personalised and delivered with compassion, kind, genuine staff, care centred around the individual.
08 April 2025
My dad is looked after extremely well here. The staff are brilliant, help in any way they can. Would recommend.
08 April 2025
So very happy with management, staff and care given to my other-in-law. She is treated with dignity and kindness. The manager has been so helpful to the family and we can always speak to someone and are not passed around. Thank you!
26 March 2025
I am extremely grateful for all the care and support my mum had whilst living at Arden Ct. The team of carers and Nurses made her stay comfortable and well cared for. I knew that she was in safe hands which took a tremendous amount of pressure off me and the family.
We visited most days and
always found the staff welcoming, positive and friendly. It was a nice environment and there was always some form of entertainment and activities for the residents and family's to participate in. My mum was in a lovely bright room with a view of the garden and it was a nice place to visit. We will always be grateful for your care. Thank you
13 November 2024
I think the staff are all very helpful and efficient. They are also conscientious when preforming their duties, and all with a smile.
08 October 2024
My husband has been cared for at Arden Court for 13 months now. The care he receives is second to none. Everyone is so caring and professional. Nothing is too much trouble for them all.
I visit my husband most days and I feel like part of the family now. It's very reassuring as I never wanted him
to go into care but I'm so glad he's settled in at Arden Court.
26 September 2024
My first impression; efficient, caring, staff looking after Mother. She seems happy and I feel happy with the care she is receiving.
07 August 2024
All the staff at Arden Court are very professional and friendly.
I witnessed first-hand some great person-centred care.
Thank you for making me feel welcome, I am looking forward to returning in the next few weeks.
12 July 2024
I was worrying about what would happen in the sad event of my mother's passing. I was invited to a relative's meeting and my concerns were put to rest. I was also given reassurance and contact details for my mother's advocate as her mental capacity is an issue and my mother had concerns over her
finances.
The situation was clearly explained to me and again my concerns were alleviated.
25 June 2024
My Mum was in Arden Court for 19 months, I was relieved of the stress the moment one of the staff became manager she listened to family concerns, really listened, the atmosphere was so much happier and the staff appeared happier, my family could not have coped without the care for my Mum and my
family (Day and night staff) when my Mum reached end of life. Thank you to every one of you.