Submit a Review for Summerhill Care Home
East View, Kendal, LA9 4JY
View full details of Summerhill Care HomeLatest Reviews for Summerhill Care Home
12 March 2026
From the first meeting at reception we were welcomed with such kindness. My mum stayed here for a few months after a short hospital stay. The care my mum received was outstanding. Nothing was too much and the lovely staff were always happy to answer any questions we had. I am forever grateful for
the respect and kindness that was showed to us. Just to add the food was amazing!
24 February 2026
I come regularly to see a friend. The garden lawns etc are in a very good condition and there is no litter. The staff are always pleasant. My friend is well looked after.
04 February 2026
I felt nervous about my mum going to live at a care home but when we found Summerhill and looked around, we knew it was the right place. She is on Buttermere and all the staff have all been wonderful, treating my mum with the utmost care and maintaining her dignity. The food is excellent and the
wellbeing team organise lots of meaningful activities. The two ladies on reception are really friendly and helpful and provide a welcome environment from the minute you enter.
12 January 2026
I have been here for 14 years and am very satisfied with the care I receive. The staff are very kind and helpful.
04 June 2025
I think it is fair to say that were it not for the care, support and love which I have received during my eight month stay at Summerhill is is unlikely that I would be alive today to write this. I am lost for superlatives to describe everything at Summerhill but the words superb and brilliant come
readily to mind. I arrived at Summerhill very ill and leave with fond memories of my time there and with many new friends. I shall keep in touch and visit often.
25 April 2025
From day one my Mother was treated with respect and Kindness by all the staff at Summerhill. As a regular visitor to the home I was always greeted with a friendly smile and felt that I could approach staff it I had a problem. Mum was able to spend her last days being cared for by people that she
knew, in a calm and comforting environment. My family are so grateful for the level of care that my Mum received as a resident at Summerhill and I would not hesitate to recommend the home to anybody wanting the best for their loved ones.
15 November 2024
After my latest visit to see my dear mother yesterday I felt compelled to post a second review. Sadly Mum's dementia continues to progress but, despite this she always seems very well cared for and devours her meals. Kind and considerate staff go above and beyond the call of duty. Very grateful to
all!
25 September 2024
Our dad has been a resident for over a year now when he moved to Summerhill after a period of poor health. He soon improved with the support of the care team and has been in a steady state healthwise since then. Mentally he is much happier and less anxious as he knows the care team is there to help
him when he needs it. We have been impressed by the whole team at Summerhill, from the receptionists to the managers we have met. Everyone seems genuinely engaged with the residents' well-being and willing to take time to talk to them and keep their spirits up.
04 September 2024
My mother-in-law is receiving very good care at Summerhill. Staff and facilitates are welcoming, efficient and professional at all times. It certainly gives relatives confidence that their loved ones are being looked after well.
30 August 2024
After five years of care at Summerhill, my mother has been well cared for, treated with respect and had her personal and medical needs attended to with kindness and good humour. I particularly appreciate that she is always referred to by her name, not 'love' or 'dear' or 'darling'.
16 August 2024
The carers are very kind and caring with Gran, ensuring her needs are met.
The staff in the home are friendly and always willing to help or answer questions.
Gran's room is kept tidy and clothes are cleaned regularly.
I do feel that the staff work hard and would sometimes benefit from more staff
to meet the demands of some of the residents. They sometimes appear overstretched!
06 August 2024
My aunt is happy here (though doesn't like the amount the fees are). The staff are very kind and attentive. The food is good, but she does forget to ask for it to be cut up for her.
08 May 2024
Have settled in well here after struggling living on my own. Made to feel very welcome, safe and well looked after. The staff are very kind and supportive. I am staying in a very comfortable room with good facilities, amidst friendly residents. Meals offer a reasonable choice but quality can be
variable and not always served very hot.
11 April 2024
Our overall experience at Summerhill has been excellent. As visitors, we consistently receive a warm welcome which is so much appreciated. Mum's care is delivered with dignity and respect and always to a high standard.
The kindness, demonstrated by staff, provides us with reassurance, confidence
and great comfort.
02 April 2024
I was lucky enough to acquire a room at Summer Hill five years ago for my mum. As I'm very hard to please, this was my mum's fourth care home. On my first visit, there was something homely about it. First off I think it was the staff and the length of time they had worked at Summer Hill. Secondly,
the residents were allowed to be themselves, the ladies and gentlemen weren't made to go and sit down, my mum was quite vocal and would wander up and down, she was allowed to be herself. I would arrive to see my mum at very different hours, no one knew I was going and the consistency was true. I arrived one Saturday morning and from outside my mum's door I could hear a young man attending to mum, the way he spoke to her was lovely. Moving on to January 2024 Mum was near the end and a young staff member came to work on her day off so Mum wouldn't be on her own. I was with Mum when she passed 11/01/24, nurses and staff fantastic, looked after Mum and me. Thank you Windermere, can't thank you all enough.
08 March 2024
I am very pleased with the service Mum has received in her first three weeks with you. The staff have been very professional and welcoming, which has been incredibly reassuring.
08 March 2024
Sadly my wife passed away very peacefully and gracefully in January. She had a fabulous 18 months in Summerhill and was cared for with great skill and affection. All my family and friends were very impressed with the warm welcome they received and the lovely atmosphere in Summerhill, particularly
the Buttermere Suite. As my wife was a very social and friendly person, she enjoyed being with others and was always invited to participate in the wide range of events and activities that Summerhill put on. Congratulations to the manager and staff for giving my wife a wonderful time.
07 February 2024
This is a very pleasant, clean and welcoming home.
The nurses are very good, kind and helpful.
We had problems when he first arrived - no one came to see us in his room for over an hour, leaving us wondering what was happening and what to do. It was some weeks before we had any written
information at all.
Carers are mostly kind and helpful, though some seem a bit suspicious of family involvement and don't always manage to do the small things such as opening curtains, putting warm enough clothes on the residents and putting spectacles on.
We are not sure all carers get the information they need for his individual needs - communication between them could be better, but we do understand that they have a heavy workload! They have told us that we are "not allowed" to do some things, but we had no prior information about such rules. We try to help them by helping him with a meal and giving him a drink as he can't do that himself.
We are very grateful that he is in such a good home where he is warm, safe and given good nursing care.
23 January 2024
My mum is looked after with loving care by the Buttermere staff. As I have to travel, I'm grateful for the welcome I receive from everyone. Sadly, my mum is very ill, but she is being looked after in a kind and caring way by all the Buttermere members of staff. Thank you for looking after my mum -
she is very happy at Summerhill.
02 October 2023
My wife has been here a week. She is now comfortable in her room and comfortable in Summerhill. She enjoys the food and thinks highly of the staff who are very cheerful. I was struck on my first visit with a welcoming and caring atmosphere.
Latest Reviews for Summerhill Care Home
12 March 2026
From the first meeting at reception we were welcomed with such kindness. My mum stayed here for a few months after a short hospital stay. The care my mum received was outstanding. Nothing was too much and the lovely staff were always happy to answer any questions we had. I am forever grateful for
the respect and kindness that was showed to us. Just to add the food was amazing!
24 February 2026
I come regularly to see a friend. The garden lawns etc are in a very good condition and there is no litter. The staff are always pleasant. My friend is well looked after.
04 February 2026
I felt nervous about my mum going to live at a care home but when we found Summerhill and looked around, we knew it was the right place. She is on Buttermere and all the staff have all been wonderful, treating my mum with the utmost care and maintaining her dignity. The food is excellent and the
wellbeing team organise lots of meaningful activities. The two ladies on reception are really friendly and helpful and provide a welcome environment from the minute you enter.
12 January 2026
I have been here for 14 years and am very satisfied with the care I receive. The staff are very kind and helpful.
04 June 2025
I think it is fair to say that were it not for the care, support and love which I have received during my eight month stay at Summerhill is is unlikely that I would be alive today to write this. I am lost for superlatives to describe everything at Summerhill but the words superb and brilliant come
readily to mind. I arrived at Summerhill very ill and leave with fond memories of my time there and with many new friends. I shall keep in touch and visit often.
25 April 2025
From day one my Mother was treated with respect and Kindness by all the staff at Summerhill. As a regular visitor to the home I was always greeted with a friendly smile and felt that I could approach staff it I had a problem. Mum was able to spend her last days being cared for by people that she
knew, in a calm and comforting environment. My family are so grateful for the level of care that my Mum received as a resident at Summerhill and I would not hesitate to recommend the home to anybody wanting the best for their loved ones.
15 November 2024
After my latest visit to see my dear mother yesterday I felt compelled to post a second review. Sadly Mum's dementia continues to progress but, despite this she always seems very well cared for and devours her meals. Kind and considerate staff go above and beyond the call of duty. Very grateful to
all!
25 September 2024
Our dad has been a resident for over a year now when he moved to Summerhill after a period of poor health. He soon improved with the support of the care team and has been in a steady state healthwise since then. Mentally he is much happier and less anxious as he knows the care team is there to help
him when he needs it. We have been impressed by the whole team at Summerhill, from the receptionists to the managers we have met. Everyone seems genuinely engaged with the residents' well-being and willing to take time to talk to them and keep their spirits up.
04 September 2024
My mother-in-law is receiving very good care at Summerhill. Staff and facilitates are welcoming, efficient and professional at all times. It certainly gives relatives confidence that their loved ones are being looked after well.
30 August 2024
After five years of care at Summerhill, my mother has been well cared for, treated with respect and had her personal and medical needs attended to with kindness and good humour. I particularly appreciate that she is always referred to by her name, not 'love' or 'dear' or 'darling'.
16 August 2024
The carers are very kind and caring with Gran, ensuring her needs are met.
The staff in the home are friendly and always willing to help or answer questions.
Gran's room is kept tidy and clothes are cleaned regularly.
I do feel that the staff work hard and would sometimes benefit from more staff
to meet the demands of some of the residents. They sometimes appear overstretched!
06 August 2024
My aunt is happy here (though doesn't like the amount the fees are). The staff are very kind and attentive. The food is good, but she does forget to ask for it to be cut up for her.
08 May 2024
Have settled in well here after struggling living on my own. Made to feel very welcome, safe and well looked after. The staff are very kind and supportive. I am staying in a very comfortable room with good facilities, amidst friendly residents. Meals offer a reasonable choice but quality can be
variable and not always served very hot.
11 April 2024
Our overall experience at Summerhill has been excellent. As visitors, we consistently receive a warm welcome which is so much appreciated. Mum's care is delivered with dignity and respect and always to a high standard.
The kindness, demonstrated by staff, provides us with reassurance, confidence
and great comfort.
02 April 2024
I was lucky enough to acquire a room at Summer Hill five years ago for my mum. As I'm very hard to please, this was my mum's fourth care home. On my first visit, there was something homely about it. First off I think it was the staff and the length of time they had worked at Summer Hill. Secondly,
the residents were allowed to be themselves, the ladies and gentlemen weren't made to go and sit down, my mum was quite vocal and would wander up and down, she was allowed to be herself. I would arrive to see my mum at very different hours, no one knew I was going and the consistency was true. I arrived one Saturday morning and from outside my mum's door I could hear a young man attending to mum, the way he spoke to her was lovely. Moving on to January 2024 Mum was near the end and a young staff member came to work on her day off so Mum wouldn't be on her own. I was with Mum when she passed 11/01/24, nurses and staff fantastic, looked after Mum and me. Thank you Windermere, can't thank you all enough.
08 March 2024
I am very pleased with the service Mum has received in her first three weeks with you. The staff have been very professional and welcoming, which has been incredibly reassuring.
08 March 2024
Sadly my wife passed away very peacefully and gracefully in January. She had a fabulous 18 months in Summerhill and was cared for with great skill and affection. All my family and friends were very impressed with the warm welcome they received and the lovely atmosphere in Summerhill, particularly
the Buttermere Suite. As my wife was a very social and friendly person, she enjoyed being with others and was always invited to participate in the wide range of events and activities that Summerhill put on. Congratulations to the manager and staff for giving my wife a wonderful time.
07 February 2024
This is a very pleasant, clean and welcoming home.
The nurses are very good, kind and helpful.
We had problems when he first arrived - no one came to see us in his room for over an hour, leaving us wondering what was happening and what to do. It was some weeks before we had any written
information at all.
Carers are mostly kind and helpful, though some seem a bit suspicious of family involvement and don't always manage to do the small things such as opening curtains, putting warm enough clothes on the residents and putting spectacles on.
We are not sure all carers get the information they need for his individual needs - communication between them could be better, but we do understand that they have a heavy workload! They have told us that we are "not allowed" to do some things, but we had no prior information about such rules. We try to help them by helping him with a meal and giving him a drink as he can't do that himself.
We are very grateful that he is in such a good home where he is warm, safe and given good nursing care.
23 January 2024
My mum is looked after with loving care by the Buttermere staff. As I have to travel, I'm grateful for the welcome I receive from everyone. Sadly, my mum is very ill, but she is being looked after in a kind and caring way by all the Buttermere members of staff. Thank you for looking after my mum -
she is very happy at Summerhill.
02 October 2023
My wife has been here a week. She is now comfortable in her room and comfortable in Summerhill. She enjoys the food and thinks highly of the staff who are very cheerful. I was struck on my first visit with a welcoming and caring atmosphere.