
The home is full of kind and compassionate staff, providing personalised careT W(Daughter of Resident/Service User)



The home is full of kind and compassionate staff, providing personalised careT W(Daughter of Resident/Service User)



Summerhill Care Home, situated in the charming Cumbrian town of Kendal, supports older people to lead their best lives with personalised residential, nursing and dementia care.
The friendly and comfortable home offers a place for every person to relax, unwind and socialise with friends and family. With lovely en-suite bedrooms and a hair salon there is always time to enjoy a slower pace of life whilst the wellbeing programme empowers...
Care Provided by Summerhill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Summerhill Care Home for full pricing details and T&Cs.
Contact Summerhill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Rebecca Whitehead(General Manager)
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Summerhill Care Home Reviews (64)
Summerhill Care Home has a Review Score of 9.4 (9.394) out of 10, based on 14 reviews in the last 2 years.
Over all time Summerhill Care Home has 64 reviews.
Summerhill is a very good quality well run residential home for older people. The staff are professional, respectful and well, good fun! The low staff turnover is a testament to the quality but more importantly a real benefit to my mum's sense of ongoing stability and care. There are problems- the room are small, it's really hard for my mum to manage afternoon outside in good weather, and due to her deafness she is often (more) confused about what's going on or what has been said, discussed or agreed. In short, the brilliant staff are what make Summerhill great.
Would definitely promote home as my mum is very settled their and I feel like she is very well looked after and made to feel valued.
From the first meeting at reception we were welcomed with such kindness. My mum stayed here for a few months after a short hospital stay. The care my mum received was outstanding. Nothing was too much and the lovely staff were always happy to answer any questions we had. I am forever grateful for the respect and kindness that was showed to us. Just to add the food was amazing!
I come regularly to see a friend. The garden lawns etc are in a very good condition and there is no litter. The staff are always pleasant. My friend is well looked after.
I felt nervous about my mum going to live at a care home but when we found Summerhill and looked around, we knew it was the right place. She is on Buttermere and all the staff have all been wonderful, treating my mum with the utmost care and maintaining her dignity. The food is excellent and the wellbeing team organise lots of meaningful activities. The two ladies on reception are really friendly and helpful and provide a welcome environment from the minute you enter.
I have been here for 14 years and am very satisfied with the care I receive. The staff are very kind and helpful.
I think it is fair to say that were it not for the care, support and love which I have received during my eight month stay at Summerhill is is unlikely that I would be alive today to write this. I am lost for superlatives to describe everything at Summerhill but the words superb and brilliant come readily to mind. I arrived at Summerhill very ill and leave with fond memories of my time there and with many new friends. I shall keep in touch and visit often.
From day one my Mother was treated with respect and Kindness by all the staff at Summerhill. As a regular visitor to the home I was always greeted with a friendly smile and felt that I could approach staff it I had a problem. Mum was able to spend her last days being cared for by people that she knew, in a calm and comforting environment. My family are so grateful for the level of care that my Mum received as a resident at Summerhill and I would not hesitate to recommend the home to anybody wanting the best for their loved ones.
After my latest visit to see my dear mother yesterday I felt compelled to post a second review. Sadly Mum's dementia continues to progress but, despite this she always seems very well cared for and devours her meals. Kind and considerate staff go above and beyond the call of duty. Very grateful to all!
Our dad has been a resident for over a year now when he moved to Summerhill after a period of poor health. He soon improved with the support of the care team and has been in a steady state healthwise since then. Mentally he is much happier and less anxious as he knows the care team is there to help him when he needs it. We have been impressed by the whole team at Summerhill, from the receptionists to the managers we have met. Everyone seems genuinely engaged with the residents' well-being and willing to take time to talk to them and keep their spirits up.
My mother-in-law is receiving very good care at Summerhill. Staff and facilitates are welcoming, efficient and professional at all times. It certainly gives relatives confidence that their loved ones are being looked after well.
After five years of care at Summerhill, my mother has been well cared for, treated with respect and had her personal and medical needs attended to with kindness and good humour. I particularly appreciate that she is always referred to by her name, not 'love' or 'dear' or 'darling'.
The staff in the home are friendly and always willing to help or answer questions.
Gran's room is kept tidy and clothes are cleaned regularly.
I do feel that the staff work hard and would sometimes benefit from more staff to meet the demands of some of the residents. They sometimes appear overstretched!
Thank you for taking the time to complete a review card and for your kind words, which we will share with the team. At HC-One, we pride ourselves on providing compassionate and kind care, we complete a dependency review for our residents, which determines our staffing levels, and I am happy to...
My aunt is happy here (though doesn't like the amount the fees are). The staff are very kind and attentive. The food is good, but she does forget to ask for it to be cut up for her.
Thank you for taking the time to complete a review, and thank you for your kind feedback regarding our team. At HC-One, we pride ourselves in providing excellent standards, and the home manager would be happy to discuss any aspects of your aunt's care, environment, and costs with you and would like...
Have settled in well here after struggling living on my own. Made to feel very welcome, safe and well looked after. The staff are very kind and supportive. I am staying in a very comfortable room with good facilities, amidst friendly residents. Meals offer a reasonable choice but quality can be variable and not always served very hot.
Thank you for taking the time to complete a review of the home and for your very kind words. We are delighted you are settling in well and welcome you to discuss any issues you may experience with us at any time. We are happy to inform you that a new chef has been successfully recruited and we hope this will enhance the quality of our services in the home.
The kindness, demonstrated by staff, provides us with reassurance, confidence and great comfort.
I was lucky enough to acquire a room at Summer Hill five years ago for my mum. As I'm very hard to please, this was my mum's fourth care home. On my first visit, there was something homely about it. First off I think it was the staff and the length of time they had worked at Summer Hill. Secondly, the residents were allowed to be themselves, the ladies and gentlemen weren't made to go and sit down, my mum was quite vocal and would wander up and down, she was allowed to be herself. I would arrive to see my mum at very different hours, no one knew I was going and the consistency was true. I arrived one Saturday morning and from outside my mum's door I could hear a young man attending to mum, the way he spoke to her was lovely. Moving on to January 2024 Mum was near the end and a young staff member came to work on her day off so Mum wouldn't be on her own. I was with Mum when she passed 11/01/24, nurses and staff fantastic, looked after Mum and me. Thank you Windermere, can't thank you all enough.
I am very pleased with the service Mum has received in her first three weeks with you. The staff have been very professional and welcoming, which has been incredibly reassuring.
Sadly my wife passed away very peacefully and gracefully in January. She had a fabulous 18 months in Summerhill and was cared for with great skill and affection. All my family and friends were very impressed with the warm welcome they received and the lovely atmosphere in Summerhill, particularly the Buttermere Suite. As my wife was a very social and friendly person, she enjoyed being with others and was always invited to participate in the wide range of events and activities that Summerhill put on. Congratulations to the manager and staff for giving my wife a wonderful time.
The nurses are very good, kind and helpful.
We had problems when he first arrived - no one came to see us in his room for over an hour, leaving us wondering what was happening and what to do. It was some weeks before we had any written information at all.
Carers are mostly kind and helpful, though some seem a bit suspicious of family involvement and don't always manage to do the small things such as opening curtains, putting warm enough clothes on the residents and putting spectacles on.
We are not sure all carers get the information they need for his individual needs - communication between them could be better, but we do understand that they have a heavy workload! They have told us that we are "not allowed" to do some things, but we had no prior information about such rules. We try to help them by helping him with a meal and giving him a drink as he can't do that himself.
We are very grateful that he is in such a good home where he is warm, safe and given good nursing care.
Thank you for taking the time to complete a care home review regarding Summerhill Care Home. We really appreciate your feedback, and we will share it with the team. You stated you have some concerns regarding the admission process and communications/relationships with colleagues. Please do not...
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 23 Sep 2025
Residents and colleagues at HC-One’s Summerhill Care Home in Kendal, Cumbria, were delighted to celebrate National Dog Day with a heartwarming visit from Animal Rescue Cumbria. The home, which prides...
- 30 Jul 2025
Residents at HC-One’s Summerhill Care Home in Kendal, Cumbria, were recently treated to an elegant and enjoyable evening of cheese and wine, thanks to a wonderful idea brought forward by...
- 25 Jun 2025
HC-One’s Summerhill Care Home in Kendal, Cumbria, joined in the national celebrations for Care Home Open Week 2025 with a lively and laughter-filled garden party on Wednesday 18th June, bringing...
There are no upcoming events for Summerhill Care Home.
Accreditations
There are no accreditations posted yet for Summerhill Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Summerhill Care Home
What types of Care is Summerhill Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Summerhill Care Home have?
There are 71 Single Rooms.
What are the Facilities & Services at Summerhill Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Summerhill Care Home to the centre of Kendal?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Summerhill Care Home to verify any information. View our terms and conditions. Summerhill Care Home has an Enhanced Service -more info.