
The home is full of kind and compassionate staff, providing personalised careT W(Daughter of Resident/Service User)



The home is full of kind and compassionate staff, providing personalised careT W(Daughter of Resident/Service User)



Summerhill Care Home, situated in the charming Cumbrian town of Kendal, supports older people to lead their best lives with personalised residential, nursing and dementia care.
The friendly and comfortable home offers a place for every person to relax, unwind and socialise with friends and family. With lovely en-suite bedrooms and a hair salon there is always time to enjoy a slower pace of life whilst the wellbeing programme empowers...
Care Provided by Summerhill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Summerhill Care Home for full pricing details and T&Cs.
Contact Summerhill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Rebecca Whitehead(General Manager)
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Summerhill Care Home Reviews (64)
Summerhill Care Home has a Review Score of 9.4 (9.394) out of 10, based on 14 reviews in the last 2 years.
Over all time Summerhill Care Home has 64 reviews.
I came for respite care and found everyone to be very helpful.
My father was here for 4 years and was extremely happy.
The staff greet me with a smile and offer a cup of tea when I visit.
My mother and her family are very happy with the care she is receiving. Her carers go out of their way to look after her and treat her with thoughtfulness, dignity and respect. The staff are very good at relating concerns and enjoyable experiences concerning Mum to our family.
Although usually pleased with the cleanliness of the home, there recently seems to be a shortage of cleaning staff, resulting in residents' bathrooms not being their usual level of cleanliness and pedal bins not being emptied as frequently as they have been in the past. I feel the carpets in the communal areas (hallway, lounge, dining room) need replacing as they are stained, sticky underfoot and can smell at times.
Although I thank Mum's carers each time I visit, I would like to take this opportunity to pass on to them all my thanks and gratitude for the wonderful work they do.
We will pass on your kind words and thanks to our care staff.
Please accept our apologies for the inconsistency in our housekeeping standards, we are in the process of recruiting additional housekeeping colleagues to add to our...
All the staff that I have come into contact with are friendly and caring. They keep an eye on all the residents and give then drinks regularly and checking that all is well. The lady I visit is very happy here.
My husband has been there now for three months and he could not be better cared for. With all the staff so very caring and understanding with his needs. He has changed from being cross, angry, aggressive to quietly happy and I am told at times, very amusing. All down to the staff's compassion but also kindness to me, comprehending how emotional the move has been. The moment you step through the front door of Summerhill you feel a real sense of "fresh air", clean, peace, professionalism but above all caring. 11 out of 10! Having used 6 other care home in Cumbria for respite I feel I am quite a good judge. There is no competition. Exemplary!
I have been a resident for 7+ years and very satisfied with the care I receive. I am also allowed to have my recorder group meetings and folk group get together in an evening. I can really so as I like.
We could visit any time and were always made welcome. The carers were always available to discuss dad's care and they truly got to know him very well. Watching dad living with dementia was terrifying, however, the staff were amazing and made the journey as happy and comfortable as possible
dad loved his food and seeing the quality and choices available, it was no wonder.
There are lovely gardens with easy access from the resident's lounges. We were often able to enjoy the colourful outside space during our visits. The activity team were also great. They also took time to get to know what dad liked and made every effort to keep him interested and included. There was always something happening from musical entertainment, exercises or visits from children and animals to mention just a few.
I am satisfied that my wife is receiving the care she requires. The staff at the home are friendly and attentive to my wife's needs. There is a varied range of activities available and meals provided offer a very good selection of choice.
Mum has been in Summerhill for 3 years. She is always clean, well fed and has great care from the patient carers. She has challenging behaviour but they are well trained to cope with her sat in her room. I can hear what is happening outside her room and have never heard any raised voices or any resident be spoken about in an unprofessional manner. We are very lucky to have mum in Summerhill and I have experience of 37 years in healthcare.
Th staff are all very caring, empathic, understanding and supportive and they treat residents with dignity at all times. All needs are met that are humanly possible. Food is nutritious and varied, staff have time for you when visiting, if they are unsure of something they will go and check, they will ring if there is ever a problem. Totally impressed.
Neither myself or my mum (resident's wife) were given an introductory tour, which would have been useful.
Many thanks for your comments and I am really pleased to hear that your step father is now in a room that meets your expectations. I am sorry that as a family you were not given a tour of our home, that was clearly an oversight on our part. As a team we have taken your comments on board and will...
The care provided to my dad was very good. He died in Summerhill and I am confident that the care he received throughout his time in the home and in the last weeks and days when he was frail and ill was of a very high standard.
It's very good.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
There are a few problems from time to time, usually when the unit is not fully staffed and other residents who are difficult occasionally interrupt overall care. This is understandable.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
Mum has improved so much since moving into Summerhill Care Home (I felt that she was being neglected at her last residential home). Her doctor phoned me to tell me what a good move it had been, and that she looks 10 years younger! Staff are friendly, kind, cheerful and respectful. There is a lovely, welcoming atmosphere.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Bedrooms are lovely and en-suite facilities are great.
There is an upbeat atmosphere to the suite (Windermere) and staff are professional and courteous at all times.
She is happy there.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My mum had pre-senile frontotemporal dementia and passed away in October 2016. She was in Summerhill Care Home, Kendal, Cumbria from June 2012. My family and I would just like to let you know how brilliant they were. The quality of the care, support to us as a family during a tough time was amazing. The great nature of staff and effort they put into looking after mum will be in our minds forever. We will always be grateful.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.
Suggest for those not completely disabled with helper! Easier access to bedside light, and not such a low loo!
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My mother was ill in hospital in Lancaster and she realised that she could not cope at home in her flat anymore and would like to go into a care home. My mother said that she particularly wanted to go to the Summerhill. There was not a place for her straight away so she went to the care home in another place. Luckily a place did come up very soon and she was very happy to move to Summerhill.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 23 Sep 2025
Residents and colleagues at HC-One’s Summerhill Care Home in Kendal, Cumbria, were delighted to celebrate National Dog Day with a heartwarming visit from Animal Rescue Cumbria. The home, which prides...
- 30 Jul 2025
Residents at HC-One’s Summerhill Care Home in Kendal, Cumbria, were recently treated to an elegant and enjoyable evening of cheese and wine, thanks to a wonderful idea brought forward by...
- 25 Jun 2025
HC-One’s Summerhill Care Home in Kendal, Cumbria, joined in the national celebrations for Care Home Open Week 2025 with a lively and laughter-filled garden party on Wednesday 18th June, bringing...
There are no upcoming events for Summerhill Care Home.
Accreditations
There are no accreditations posted yet for Summerhill Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Summerhill Care Home to verify any information. View our terms and conditions. Summerhill Care Home has an Enhanced Service -more info.