Summerhill Care Home

East View, Kendal LA9 4JY
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9.5 62 Reviews
  • Summerhill Care Home, Kendal
Summerhill Care Home, situated in the charming Cumbrian town of Kendal, supports older people to lead their best lives with personalised residential, nursing and dementia care.

The friendly and comfortable home offers a place for every person to relax, unwind and socialise with friends and family. With lovely en-suite bedrooms and a hair salon there is always time to enjoy a slower pace of life whilst the wellbeing programme empowers residents to maintain existing hobbies or try out new ones.

The catering team at Summerhill understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Summerhill likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Summerhill, residents are supported to take an active role in the Kendal community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Summerhill.
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Care Provided by Summerhill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1782
  • Self-Funded Residential Dementia Care: from £1888
  • Self-Funded Nursing Care: from £2030
  • Self-Funded Nursing Dementia Care: from £2112
  • RESPITE Self-Funded Residential Care: from £1960
  • RESPITE Self-Funded Residential Dementia Care: from £2077
  • RESPITE Self-Funded Nursing Care: from £2235
  • RESPITE Self-Funded Nursing Dementia Care: from £2325

These prices are only a guideline, please contact Summerhill Care Home to find out the exact price for your requirements.

Contact Summerhill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Summerhill Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rebecca Whitehead (General Manager)

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Summerhill Care Home Reviews (62)

9.5

Summerhill Care Home has a Review Score of 9.5 (9.455) out of 10, based on 15 reviews in the last 2 years.
Over all time Summerhill Care Home has 62 reviews.

Overall Experience
  • 48
  • 14
  • 0
  • 0
  • 0
Date Published
  • 62
  • 4
  • 6
  • 15
  • 47
Reviewer Connection to Summerhill Care Home
  • 24
  • 7
  • 6
  • 6
  • 5
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Helen D (Daughter of Resident) published on 16 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has only been at Summerhill Care Home for a week so far for respite nursing care. It is a lovely place, very clean and welcoming, all the staff are excellent and provide a top class service, well presented ad caring.
Reply from Rose Pickering, Customer Service Administrator at Summerhill Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Liz J (Daughter of Resident) published on 21 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent the last 20 months of his life at Summerhill. I have nothing but praise for the care he received. The staff at Buttermere Suite were wonderful. They were his friends, they were skilled and competent carers and nurses, and they cared deeply about him. He was always treated kindly and
with a lot of affection. He loved chatting to them and having a laugh. He died in his room at Summerhill, which was wonderful, and I was with him. I felt tremendously well supported - even when I was told quite clearly that I needed a rest and must go home for a few hours! I was treated always as if I was part of their team, and between us we made him comfortable and happy in his last days. Summerhill may be outclassed by newer, grander homes with larger and more lavish rooms, but what really matters is the quality of the care, and in my experience it's second to none.
Reply from Lydia Waller, Customer Service Administrator at Summerhill Care HomeThank you for your review. We offer our condolences and are pleased to hear your father had a happy, comfortable experience with us towards the end of his life. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.455)

Overview of Review Score

The Review Score of 9.5 (9.455) out of 10 for Summerhill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.580 for Summerhill Care Home is calculated as follows: ( (113 Excellents x 5) + (50 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 174 Ratings = 4.58
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Summerhill Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Summerhill Care Home to verify any information. View our terms and conditions. Summerhill Care Home has an Enhanced Service - more info.