220 Soundwell Road, Kingswood, Bristol, BS15 1PN
View Full Details of Barchester Kingswood Court Care HomeThis nursing home has been refurbished, but struggles to retain staff, with many changes of manager over the last few years. Care provided to my mother was often very poor, with several safeguarding meetings held in attempting to address issues such as being left on her own for long periods (she is confined to a wheelchair), being put to bed late afternoon and not getting up until nearly lunchtime, poor hygiene, theft from her room. On entering the first floor to visit my mother, one noticed the smell, then various residents calling out for help. It has a small garden at the front which is noisy as on a main road, In the end, we moved her to another home. I would not recommend Kingswood Court.
Excellent service, good value for money. Father in law really enjoys all aspects that he takes part in. Look after him really well, kind, friendly. Excellent. Thank you.
My dad always enjoys his stay here, the staff are all lovely and always makes him and us feel very welcome. Dad never wants to leave. The food is amazing. The day trips out are very nice and something to look forward to. Dad always enjoys the entertainment.
I have been very satisfied with all services at Kingswood Court Care Home and would recommend it to anybody. I am quite happy here with all the staff who are almost like friends and I can discuss any thing with all of them.
Staff are lovely, always on hand to help rooms space is great & tidy food menu looks amazing Overall father is very happy here.
Very good service staff helpfull and friendly always will to help and with a smile.
Yes my relative has been in the home for about 6/7 weeks She doesn't relax but the staff are good and patient with her She enjoys the activities and the staff encourages them to join in She enjoys all the meals and little snacks and coffee or tea inbetween
Lovely staff who do everything they can for their residents. Thank you.
I visit the home on regular basis to see my mum. Every time I see my mum, and without fail, my mum always say all these years staff are really kind. I don't need to be told that, as I can see it with my own eyes. I would personally like to thank all of the team for the kindness they show my mum and for the warm welcome I always receive when visiting.
Staff are extremely welcoming, management very helpful and easy to access.
Happy that these people are looking after my gran on a daily basis, in the lovely well looked after space.
Mum's care at Kingswood Court is excellent. They look after all her needs well, and they contact me if needed and with any updates. All of our family are welcome into the home at any time we visit. Mum is happy and confident here, which means a lot to us. Thank you to the whole team.
I was very happy with the overall experience at Kingswood Court, my mum thoroughly enjoyed her stay. Could fault any of the staff, very polite and friendly, nothing was too much trouble for them, really lovely experience and Mum had a wonderful time.
Overall I'm very happy with Mum's care and most importantly, Mum is happy each time I visit. The activities that involve music Mum really enjoys.
Mum has settled really well at Kingswood Court. I cannot thank the staff enough. They keep me fully informed and are kind, considerate and respectful both to mum and us as a family.
My brother-in-law had his 90th birthday party here which you organised. The tea was lovely and he had a gorgeous birthday cake. Nothing was too much trouble for all the lovely, caring staff.
Client came in as an 'emergency' so I didn't view the home in advance. I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food! My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request. Overall, great.
Was a social worker in Devon before retirement and have visited lots of residential homes. Barchester Kingswood Court Care seems exceptionally good. Brilliant staff are fantastic.
I visited Mum for the first time yesterday since she moved to Barchester Kingswood Court Care Home. I already knew that she was happy and cared for. I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful. I spent a number of hours with Mum and was impressed by the atmosphere, equipment, surroundings and cleanliness. Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused". I am so happy that Mum has finally settled in a lovely, happy, caring home. Many thanks, I look forward to visiting Mum again soon.
My husband has been here for three months and I am very impressed with the care he has been given. The staff are very caring and look after him well.
This nursing home has been refurbished, but struggles to retain staff, with many changes of manager over the last few years. Care provided to my mother was often very poor, with several safeguarding meetings held in attempting to address issues such as being left on her own for long periods (she is confined to a wheelchair), being put to bed late afternoon and not getting up until nearly lunchtime, poor hygiene, theft from her room. On entering the first floor to visit my mother, one noticed the smell, then various residents calling out for help. It has a small garden at the front which is noisy as on a main road, In the end, we moved her to another home. I would not recommend Kingswood Court.
Excellent service, good value for money. Father in law really enjoys all aspects that he takes part in. Look after him really well, kind, friendly. Excellent. Thank you.
My dad always enjoys his stay here, the staff are all lovely and always makes him and us feel very welcome. Dad never wants to leave. The food is amazing. The day trips out are very nice and something to look forward to. Dad always enjoys the entertainment.
I have been very satisfied with all services at Kingswood Court Care Home and would recommend it to anybody. I am quite happy here with all the staff who are almost like friends and I can discuss any thing with all of them.
Staff are lovely, always on hand to help rooms space is great & tidy food menu looks amazing Overall father is very happy here.
Very good service staff helpfull and friendly always will to help and with a smile.
Yes my relative has been in the home for about 6/7 weeks She doesn't relax but the staff are good and patient with her She enjoys the activities and the staff encourages them to join in She enjoys all the meals and little snacks and coffee or tea inbetween
Lovely staff who do everything they can for their residents. Thank you.
I visit the home on regular basis to see my mum. Every time I see my mum, and without fail, my mum always say all these years staff are really kind. I don't need to be told that, as I can see it with my own eyes. I would personally like to thank all of the team for the kindness they show my mum and for the warm welcome I always receive when visiting.
Staff are extremely welcoming, management very helpful and easy to access.
Happy that these people are looking after my gran on a daily basis, in the lovely well looked after space.
Mum's care at Kingswood Court is excellent. They look after all her needs well, and they contact me if needed and with any updates. All of our family are welcome into the home at any time we visit. Mum is happy and confident here, which means a lot to us. Thank you to the whole team.
I was very happy with the overall experience at Kingswood Court, my mum thoroughly enjoyed her stay. Could fault any of the staff, very polite and friendly, nothing was too much trouble for them, really lovely experience and Mum had a wonderful time.
Overall I'm very happy with Mum's care and most importantly, Mum is happy each time I visit. The activities that involve music Mum really enjoys.
Mum has settled really well at Kingswood Court. I cannot thank the staff enough. They keep me fully informed and are kind, considerate and respectful both to mum and us as a family.
My brother-in-law had his 90th birthday party here which you organised. The tea was lovely and he had a gorgeous birthday cake. Nothing was too much trouble for all the lovely, caring staff.
Client came in as an 'emergency' so I didn't view the home in advance. I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food! My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request. Overall, great.
Was a social worker in Devon before retirement and have visited lots of residential homes. Barchester Kingswood Court Care seems exceptionally good. Brilliant staff are fantastic.
I visited Mum for the first time yesterday since she moved to Barchester Kingswood Court Care Home. I already knew that she was happy and cared for. I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful. I spent a number of hours with Mum and was impressed by the atmosphere, equipment, surroundings and cleanliness. Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused". I am so happy that Mum has finally settled in a lovely, happy, caring home. Many thanks, I look forward to visiting Mum again soon.
My husband has been here for three months and I am very impressed with the care he has been given. The staff are very caring and look after him well.