Barchester Kingswood Court Care Home

220 Soundwell Road, Kingswood, Bristol BS15 1PN
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9.9 73 Reviews
  • Barchester Kingswood Court Care Home, Bristol
Kingswood Court Care Home is located in a quiet residential suburb in Kingswood, Bristol. The team offer residential care for people who need help with daily tasks, nursing care for those who have complex medical needs, and respite care to give family or friends a well-earned break.

Comfortable facilities are combined with highly trained staff to ensure that each and every individual is given superior attention. 24-hour care is provided in a warm and welcoming environment, with delicious meals and daily activities, including a choice of therapeutic approaches.

Activities are key to the residents' wellbeing and as such the team believe in providing a wide range of daily activities to ensure residents are engaged, active and celebrating life here at Kingswood. Whether a resident enjoys art, live music, gardening, flower arranging or trips out, it is all undertaken to ensure that each resident’s time here is enjoyable and relaxing. Bristol is only 20 minute away in the home's mini bus and makes for great day trips out for residents and their loved ones. In addition, the home has great community links and receives visits from local schools and groups, which always puts a smile on residents’ faces.

The team always discuss with residents and their families about their food preferences and dietary requirements. The chef and catering team then work with dieticians to create meals that are nutritious and tasty, using fresh seasonal ingredients that are lovingly prepared each and every day by the Head Chef. Residents can eat in pleasant dining rooms or, if they prefer, the team are pleased to serve them their meal in the privacy of their own rooms.

It is their philosophy that Kingswood exists for the people they support, and life does not stop because the individual needs care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1400
  • Self-Funded Nursing Care: £1350 – £1500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Kingswood Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Mathan Balasubramaniyan (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (1)

Barchester Kingswood Court Care Home Reviews (73)

Total of 73, showing 1-20
9.9

Barchester Kingswood Court Care Home has a Review Score of 9.9 (9.921) out of 10, based on 43 reviews in the last 2 years. Over all time Barchester Kingswood Court Care Home has 73 reviews.

Overall Experience

  • 58
  • 13
  • 2
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Date Published

73
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13
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Review from Tanya W (Daughter-in-law of Resident) published on 12 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who do everything they can for their residents.
Thank you.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Hi Tanya,Thank you so much for your kind words! Were thrilled to hear that you appreciate our teams efforts to support our residents. It means a lot to us, and well be sure to pass on your thanks to the staff.

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Review from Paul F (Son of Resident) published on 1 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home on regular basis to see my mum. Every time I see my mum, and without fail, my mum always say all these years staff are really kind. I don't need to be told that, as I can see it with my own eyes. I would personally like to thank all of the team for the kindness they show my mum and
for the warm welcome I always receive when visiting.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Dear Paul, We're also very touched by your kind thanks - it's always a pleasure to welcome you, and we're grateful you've taken the time to share your experience.

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Review from Jennifer K (Next of Kin) published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are extremely welcoming, management very helpful and easy to access.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Dear Jennifer,Thank you for your lovely feedback. We strive to make everyone feel comfortable and supported at Kingswood Court.

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Review from David N (Grandson of Resident) published on 27 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy that these people are looking after my gran on a daily basis, in the lovely well looked after space.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Dear David,Thank you for your kind words. We're pleased to hear that you're happy with the care your gran is receiving here at Kingswood Court. We take great pride in providing a lovely, well-maintained environment for all our residents.

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Review from S N (Daughter of Resident) published on 25 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care at Kingswood Court is excellent. They look after all her needs well, and they contact me if needed and with any updates.
All of our family are welcome into the home at any time we visit.
Mum is happy and confident here, which means a lot to us.
Thank you to the whole team.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you so much for your wonderful feedback. Were thrilled to hear that your mums care at Kingswood Court has been excellent and that all her needs are being well looked after. Keeping you informed with updates is very important to us, and were glad you feel welcomed whenever you visit. It means a lot to us that your mum is happy and confident here. Well be sure to pass your thanks on to the whole team.

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Review from Julie N (Daughter of Resident) published on 5 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with the overall experience at Kingswood Court, my mum thoroughly enjoyed her stay. Could fault any of the staff, very polite and friendly, nothing was too much trouble for them, really lovely experience and Mum had a wonderful time.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Dear Julie,Thank you so much for your kind words. We're delighted to hear that your mum thoroughly enjoyed her stay at Kingswood Court and that you were happy with your overall experience.

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Review from Gill H (Daughter of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I'm very happy with Mum's care and most importantly, Mum is happy each time I visit. The activities that involve music Mum really enjoys.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you for sharing your lovely feedback. Were so pleased to hear that your mum is happy and enjoying the musical activities its always wonderful to see the joy music brings to our residents.Knowing that you feel confident and content with her care means a lot to us. We truly value your trust, and were grateful for the opportunity to support both your mum and your family.

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Review from Sue N (Daughter of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled really well at Kingswood Court. I cannot thank the staff enough. They keep me fully informed and are kind, considerate and respectful both to mum and us as a family.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you so much for your kind words. Were truly delighted to hear that your mum has settled in well at Kingswood Court. It means a great deal to our team to know that you feel supported and informed, and that the care we provide is making a positive difference to both your mum and your family.Your appreciation is incredibly encouraging to the staff, and Ill be sure to share your lovely feedback with the whole team.

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Review from Mary M (Sister-in-law of Resident) published on 2 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law had his 90th birthday party here which you organised. The tea was lovely and he had a gorgeous birthday cake. Nothing was too much trouble for all the lovely, caring staff.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you very much for your kind words! We are thrilled the birthday celebration was special, it's an honour to create memorable moments for our residents. Your feedback and support is much appreciated!

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Review from Iris D (Partner of Resident) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Client came in as an 'emergency' so I didn't view the home in advance.
I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food!
My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request.
Overall,
great.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you for your wonderful feedback! We are delighted you had a positive experience. Our team works hard to provide exceptional care and a welcoming, supportive atmosphere for everyone.

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Review from Dawne H (Friend of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was a social worker in Devon before retirement and have visited lots of residential homes. Barchester Kingswood Court Care seems exceptionally good. Brilliant staff are fantastic.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you very much for your lovely review, we are happy to hear you find our home exceptional! We are very lucky to have such dedicated and compassionate staff. Once again thank you.

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Review from David L (Son of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Mum for the first time yesterday since she moved to Barchester Kingswood Court Care Home.
I already knew that she was happy and cared for.
I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful.
I
spent a number of hours with Mum and was impressed by the atmosphere, equipment, surroundings and cleanliness.
Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused".
I am so happy that Mum has finally settled in a lovely, happy, caring home.
Many thanks, I look forward to visiting Mum again soon.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you for your kind words! We are thrilled to hear about your positive experience. Our team is dedicated to providing compassionate care and creating a warm, supportive environment. We are looking forward to welcoming you again soon!

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Review from Margaret D (Wife of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here for three months and I am very impressed with the care he has been given. The staff are very caring and look after him well.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you so much for taking the time to give feedback on Kingswood Court; the team will be so pleased with your comments as they do all they can to make it a home-from-home here.

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Review from Gabrielle T (Granddaughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for being so good and patient with my nan. Amazing staff.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you for the lovely feedback and I will share it with our team.

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Review from Lucy T (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care given to my mum.
Very patient.

Reply from Barchester Kingswood Court Care Home, Administrator at Barchester Kingswood Court Care Home

Thank you for your review. We are delighted to learn how happy you are with the care given to your mum.

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Review from Barbara B (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel happy and secure, well cared for. Staff are friendly and helpful.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you for taking the time to give us such lovely feedback.

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Review from I G (Son of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father has improved since being admitted.

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for providing a review. We are glad to learn your father has improved since being admitted to Kingswood Court.

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Review from Michelle C (Granddaughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care provided for my nan. Staff are always polite and willing. Couldn't ask for a better home.

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your kind review. We are so pleased to learn you've found your nan's care to be amazing and that staff have been polite and helpful.

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Review from Pep E (Friend of Resident) published on 6 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in this care home are multinationals and that encourages diversity. I always meet my friend in good spirit and this testifies to the comfortable, safe and friendly environment in Barchester Kingswood Court Care Home.
The staff. especially the carers I have encountered. are so nice, courteous
to the residents and guests; sometimes this is the worry when you have a loved one under the care of others but their attitude to work showed that my dear one is being respected and cared for.
They also have a beach room, that is the happy place for my loved one. This is where they have their daily activities and exercise. It is such a social place.
I thank all the staff and management of this care home, bravo!

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your kind review. We're so happy to learn you've found our staff to be courteous and that you feel the environment in our home is friendly, safe and comfortable.

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Review from Brian J (Friend of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On entering the front door the ambience is excellent, clean and fresh with welcoming staff.
To reach our friend who suffers from dementia the access security via the main door, stairs and corridor was efficient and sound and the room itself was clean and airy.
On the first (of 2) occasions we visited
the corridors and room were fresh-smelling though the second time there was some odour from bodily functions; perhaps understandable if very recent before any action could be taken, but the star reduction is entirely for that reason.
The staff were kind and attentive and looked after our friend and ourselves exceedingly well. All in all, the home is heartily recommended for the care it gives.

Reply from Admin Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. It is great to know that you heartily recommend our home. We're pleased to know you've found our staff welcoming, and that you and your friend were looked after exceedingly well.

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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Barchester Kingswood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Barchester Kingswood Court Care Home is calculated as follows: ( (470 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 509 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Kingswood Court Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (25)

Meet the Team (7)

Mathan Mohan

Mathan Mohan Balasubramaniyan

Job Title: General Manager

Joined: 2023

Welcome to Kingswood Court Care Home, I am the General Manager.


With over a decade of experience in the care sector, I bring not only my expertise as a Registered Nurse but also insights from my tenure as a Senior Manager across various care settings.


Our dedicated team at Kingswood Court is united by a singular belief: It's not just about providing outstanding care—it's about recognising that for our residents, Kingswood Court is not just a care facility but their true home.


If you're curious about life at Kingswood Court or have any questions, I invite you to reach out to me directly or drop by for a visit. We promise there's always a fresh pot of coffee brewing and a slice of cake waiting for you.

Ugo

Ugo Nwakwue

Job Title: Deputy Manager

Hello, I am Ugo and I am the Deputy Manager here at Kingswood Court.

Celestial

Celestial Briones

Job Title: Registered Nurse

Joined: 2015

I have worked in the care sector for 17 years and the last 6 of them at Kingswood Court.


Being a nurse is the best job in the world and I love taking care of the Kingswood Court residents alongside my team.

Jade

Jade Coghlan

Job Title: Senior Carer

Hello and welcome to the Kingswood Court website, My name is Jade. I hope you enjoy taking a look around our page and getting to know our home a little more. 


I have worked in care for over 10 years, I joined Barchester Healthcare in 2019, I really enjoy being part of the team at Kingswood and the best part of my day is when I start my shift and get to say hello to our incredible residents. 


in my spare time, I enjoy spending time with my family 

Julie

Julie Baber

Job Title: Second Chef

Joined: 2015

I’ve worked in the kitchen at Kingswood Court for 7 years and I’ve been working in catering for 20 years. During that time I have worked in a children's day nursery and another care home. I love being able to produce fresh, nutritious meals for our residents and it means a great deal to me that I can make a difference in the residents' lives.


In my spare time, I like to spend time with my husband, 2 children, 5 grandchildren and my boxer dog. I love the sun and try to get away whenever I can.

Robert

Robert Hopkins

Job Title: Receptionist

Joined: 2021

I joined the team at Kingswood court in July 2021, previously I worked in customer service for a train operator providing support to passengers with additional needs. 


When I am not at work I am usually found enjoying the great British countryside.

Jeanette

Jeanette French

Job Title: Head of Housekeeping

Joined: 2007

I decided to work in care because I enjoy talking with the elderly and I feel that I’m a sociable person and have a lot to give. I’ve worked in the care sector for 16 years and been at Kingswood Court for 13 of those years, I used to work in a factory before I changed into care.

Frequently Asked Questions about Barchester Kingswood Court Care Home

What types of Care is Barchester Kingswood Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Kingswood Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Kingswood Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Kingswood Court Care Home to the centre of Bristol?

3.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Kingswood Court Care Home to verify any information. View our terms and conditions. Barchester Kingswood Court Care Home has an Enhanced Service - more info.