Barchester Kingswood Court Care Home

220 Soundwell Road, Kingswood, Bristol BS15 1PN
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9.9 86 Reviews
  • Barchester Kingswood Court Care Home, Bristol
Kingswood Court Care Home is located in a quiet residential suburb in Kingswood, Bristol. The team offer residential care for people who need help with daily tasks, nursing care for those who have complex medical needs, and respite care to give family or friends a well-earned break.

Comfortable facilities are combined with highly trained staff to ensure that each and every individual is given superior attention. 24-hour care is provided in a warm and welcoming environment, with delicious meals and daily activities, including a choice of therapeutic approaches.

Activities are key to the residents' wellbeing and as such the team believe in providing a wide range of daily activities to ensure residents are engaged, active and celebrating life here at Kingswood. Whether a resident enjoys art, live music, gardening, flower arranging or trips out, it is all undertaken to ensure that each resident’s time here is enjoyable and relaxing. Bristol is only 20 minute away in the home's mini bus and makes for great day trips out for residents and their loved ones. In addition, the home has great community links and receives visits from local schools and groups, which always puts a smile on residents’ faces.

The team always discuss with residents and their families about their food preferences and dietary requirements. The chef and catering team then work with dieticians to create meals that are nutritious and tasty, using fresh seasonal ingredients that are lovingly prepared each and every day by the Head Chef. Residents can eat in pleasant dining rooms or, if they prefer, the team are pleased to serve them their meal in the privacy of their own rooms.

It is their philosophy that Kingswood exists for the people they support, and life does not stop because the individual needs care.
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Care Provided by Barchester Kingswood Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Kingswood Court Care Home to find out the exact price for your requirements.

Contact Barchester Kingswood Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Kingswood Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cristina Iliuta (Operations Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Barchester Kingswood Court Care Home Reviews (86)

9.9

Barchester Kingswood Court Care Home has a Review Score of 9.9 (9.870) out of 10, based on 37 reviews in the last 2 years.
Over all time Barchester Kingswood Court Care Home has 86 reviews.

Overall Experience
  • 69
  • 14
  • 2
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Date Published
  • 86
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  • 36
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Reviewer Connection to Barchester Kingswood Court Care Home
  • 26
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  • 6
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  • 5
  • 3
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  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 86, showing 61-80
Review from Drew B (Friend of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend seems to be well looked after, all staff seem very welcoming and happy, always happy to help.
Reply from Michael Kenny, CRM at Barchester Kingswood Court Care HomeThank you for taking the time to leave us a review, your comments and feedback mean a great deal to everyone at Kingswood Court.
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Review from Mark G (Son of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff.
Reply from Michael Kenny, CRM at Barchester Kingswood Court Care HomeThank you for taking the time to leave a review, your feedback means a great deal to us at Kingswood Court.
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Review from Joyce S (Respite Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support is excellent, the staff were polite, and respectful and treated me with dignity, and nothing was too much trouble. Management was polite, smart and helpful. My room was clean and the decor was up to date. Food was varied and nutritious and my needs/choices were met without question,
the book was charming and helpful. Activities were varied and suitable. I felt safe and secure, also my personal property was respected. It's excellent value for money.
Reply from Michael Kenny, CRM at Barchester Kingswood Court Care HomeThank you for your lovely comments and feedback, we really appreciate the review.
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Review from Judy S (Wife of Resident) published on 27 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was staying at Kingswood Court Care Home for two weeks of respite. We have used this facility last year and found it to be suitable for him. This stay has been different. I have booked further dates for later in the year.
Reply from Michael Kenny, CRM at Barchester Kingswood Court Care HomeThank you for taking the time to leave us a review.
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Review from S S (Son-in-law of Resident) published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-lawe became a resident at Kingswood Court in July 2017 following 20 years in a warden controlled flat.
A lonely existence that dramatically improved when she moved to Kingswood Court. The door to her room was open to the banter of the staff and residents whilst entertainment was available
by no pressure into taking part.
Last year was her 100th Birthday and a party was arranged with her friends and staff with balloons, cards and cake. Due to Covid restrictions, her family were behind a sealed screen but a good time was had by all.
This year is her 101st Birthday and visitors suite was laid on where a number of her family could at least hold hands, no friends from the home due to restrictions but many of the staff made themselves available which was extremely sweet.
The last few years have been difficult for everyone but wherever possible Kingswood Court has tried to be positive to residents and visitors.
Her health has now declined but Kingswood Court has put in place a plan that covers her additional support and comfort.
I would wholehearted recommend Kingswood Court as being an exceptionally good care home.
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Review from Karen S (Daughter of Resident) published on 2 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was only at Kingswood Court for a very short time before her unexpected death. However, right from the beginning, I found all staff to be really helpful and friendly, and it was great to be able to visit inside before the move. There is such a lovely feel to the place, and the staff were always
friendly, patient and interested in giving Mum the best they could, even when they were busy. The flexibility around 'in room' visiting was just what we needed and it meant so much to just spend time sitting with Mum, even when she was sleepy. I would have no hesitation in recommending it for this type of nursing care (and actually have done so already).
It is so sad that care does not seem to be valued in the way it should be. The fact that someone was able to hold Mum's hand as she passed away is priceless. Care workers do a very challenging, amazing job and are entrusted with precious family members. They deserve more respect and proper financial recognition for the job they do!
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Review from Rick P (Son of Resident) published on 15 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I Visited Mum whilst an activity was being run by a Zoo Keeper. There were a few small animals introduced to the residents. Very professional presentation, informative and interactive. Everyone appeared to be enjoying the experience, it was so nice to see all the smiling faces in the room, and most
interacted with much interest. So nice to see mum enjoying the activity. My sincere thanks to Kingswood Court, top marks from me.
Reply from Admin Team, Administrator at Barchester Kingswood Court Care HomeThank you so much for the lovely review of your recent visit to Kingswood Court, it was a great event and seemed to be very popular, It was an absolute pleasure for us to also see your lovely mum having such a great experience, we look forward to sharing many more with you, do keep an eye on the activities board. Kindest regards Kath (General Manager)
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Review from C B (Sister-in-law of Resident) published on 28 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always around this one helpful. The unit is clean. Food looks good.
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Review from F P (Son of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff I have met have been welcoming and friendly and provide all the information I need when I am visiting Mum. These are very difficult and challenging times and the staff make it a very easy procedure to enable visits to take place. I have been impressed with the way Mum is treated by the
staff in a very professional manner but retaining that human touch that makes me feel comfortable in the knowledge that Mum is living in a safe and friendly environment.
Reply from Jing Wen, Operations Manager at Barchester Kingswood Court Care HomeThank you very much for your kind words, that means a lot for our team.
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Review from B D (Daughter of Resident) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff, overall very attentive and good at keeping you informed as to what is happening. They go over and above to meet the need of my mother. More attention needed on the new booking system, as we have experienced confirmation not being passed to relevant staff, but overall very happy and satisfied
with the treatment and wellbeing of my mum.
Reply from Jing Wen, Operations Manager at Barchester Kingswood Court Care HomeThank you very much for your comment, the new booking system is new to us all, we have a system now to ensure all bookings are passed on to relevant staff.
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Review from Teresa G (Daughter of Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care. Arrangement for visits are very good too.
Reply from Jing Wen, Operations Manager at Barchester Kingswood Court Care HomeYour comments mean a lot to our whole team, we are glad that you enjoy the visiting arrangements.
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Review from J H (Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
We have been on a visit a few times now and three times we have had to wait at least 30 minutes for mum to be brought in to see us.
Reply from Jing Wen, Operations Manager at Barchester Kingswood Court Care HomeWe are sorry you have experienced the wait for your visit, I hope you have seen some improvement since as our team has been working really hard to ensure our resident spend great valuable time with their family.
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Review from Julia T (Daughter of Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very impressed with visiting arrangements during the current lockdown.
Reply from Jing Wen, Operations Manager at Barchester Kingswood Court Care HomeThank you so much for your comment, and we are pleased to know that your visiting experience was impresseive.
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Review from N S (Granddaughter of Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Sometimes very late for visits. Only have 30 mins. Sometimes only get 10 mins. Staff apologetic.
Reply from Jing Wen, Operations Manager at Barchester Kingswood Court Care HomeWe are really sorry your visit did not go well, we understand how much it means to our resident to spend time with their family, thank you for your comment to point out areas that we can improve.
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Review from Steve C (Son of Resident) published on 8 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Kingswood Court for a number of years, where she has received the highest standard of care from day one. All of the staff are kind, compassionate and knowledgable within their various roles and are happy to communicate openly with residents and their families, instilling
confidence in the services provided. I have nothing but praise for them and would recommend Kingswood Court to all.
Reply from Carmen Banks, General Manager at Barchester Kingswood Court Care HomeThank you so much for your review. We all love caring for Mum, and know she is very happy here. I will pass on your feedback to our staff, it is always lovely for them to hear.
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Review from J T (Friend of Resident) published on 10 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly home. Would be good to have a summerhouse to sit in when the weather is good.
Reply from Felicity Motcho, Operations Manager at Barchester Kingswood Court Care HomeMany thanks for your review, your feedback is very much appreciated. Kingswood Court now have an indoor visiting Pod service at the home for residents and families to use during all visits.
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Review from B S (Brother of Resident) published on 22 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visiting arrangements at this home are not satisfactory. The building is on a very busy main road which is extremely noisy. Visitors sit outside and speak to the resident through the open door at reception. It is impossible to hold a conversation as neither party can hear each other. Also, this arrangement
is going to be even worse during the colder months of autumn and winter. I feel there should be an indoor area of some sort where visits can be held safely and proper communication can take place.
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Review from Jacquie B (Daughter of Resident) published on 25 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff we have met since Mum joined Kingswood Court have been exceptionally helpful and friendly and have made Mum feel very welcome. Her room is lovely and Mum says the food is lovely too. She seems to have settled in well and seems happy. The home is also very conscious and Covid-friendly,
looking after our loved ones first and foremost.
Reply from Ryan Rowlands, Admin Assistant at Barchester Kingswood Court Care HomeThank you for your lovely review, we are happy that your mum feels settled at Kingswood Court. I have passed your message onto the Kitchen and Nursing teams so they can see your praise.
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Review from Paul O (Stepson of Resident) published on 19 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my stepfather has been a resident (just over a year) the care and attention to detail have been amazing. The lovely lady who has an office on the ground floor, who I think is the manageress, and if she is not, should be, has been so professional and caring. She is not afraid of being hands-on,
which makes her perfect for what she is doing. The first-floor staff is always happy to help and nothing ever seems too much trouble. My stepfather can laugh and joke with them and feel like part of a family. He is happy, we are happy, and he loves the food.
Reply from Shaun Lock, General Manager at Barchester Kingswood Court Care HomeDear Paul,
Thank you so much for your review and in particular your feedback about our Deputy Manager. I'm pleased to hear that your stepfather loves the food and that he feels part of the Kingswood family.
Shaun Lock.
General Manager.
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Review from J H (Daughter of Resident) published on 18 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Never had any worries or concerns in 3+ years. Always made to feel welcome, I was always advised of any health issues and plan of action. Staff competent and caring at all times; were willing to spend time for a chat.
Overall, an excellent experience.
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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Barchester Kingswood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.870 for Barchester Kingswood Court Care Home is calculated as follows: ( (407 Excellents x 5) + (15 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 437 Ratings = 4.87
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Kingswood Court Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (25)

Meet the Team (10)

Bartosz

Bartosz Turewicz

Job Title: General Manager Joined: 2025

Hello and welcome!
My name is Bartosz Turewicz, and I am the General Manager here at Kingswood Court.
I started working for Barchester Healthcare in December 2026, and I am very much looking forward to sharing my experience with other members of my team.

Ugo

Ugo Nwakwue

Job Title: Deputy Manager

Hello, I am Ugo and I am the Deputy Manager here at Kingswood Court.

Lee

Lee Brimble

Job Title: Senior Regional Head Chef

Hello, my name is Lee, and I am the Senior Regional Head Chef based at Kingswood Court care home.


I have over 30 years of experience in the hospitality industry. I am classically trained and always innovating and promoting current food trends. Championing, educating and sharing the best that our industry has to offer.


I was voted UK Chef of the year by the Board of Independent Care Providers 2021 and 2025, and I am the President of the Somerset Cheese masters.

Celestial

Celestial Briones

Job Title: Registered Nurse Joined: 2015

I have worked in the care sector for 17 years and the last 6 of them at Kingswood Court.


Being a nurse is the best job in the world and I love taking care of the Kingswood Court residents alongside my team.

Adam

Adam Pikulik

Job Title: Head of Maintenance Joined: 2024

Hi,
My name is Adam, and I am the Head of Maintenance here at Kingswood Court.
I started my journey with Barchester Healthcare in December 2024, and I am enjoying my role very much. We have a great team here, and I am very happy to work alongside such great team members.

Julie

Julie Baber

Job Title: Second Chef Joined: 2015

I’ve worked in the kitchen at Kingswood Court for 7 years and I’ve been working in catering for 20 years. During that time I have worked in a children's day nursery and another care home. I love being able to produce fresh, nutritious meals for our residents and it means a great deal to me that I can make a difference in the residents' lives.


In my spare time, I like to spend time with my husband, 2 children, 5 grandchildren and my boxer dog. I love the sun and try to get away whenever I can.

Leigh

Leigh Davey

Job Title: Activities Coordinator

Hi, my name is Leigh, and I am the Activities Assistant here at Kingswood Court.


I originally started working here in March 2025 as a Care Assistant, but by the end of the year, I had moved to athe ctivities team. I am learning a lot about the role every day, but I am enjoying providing fun and entertainment to our lovely residents.

Jade

Jade Coghlan

Job Title: Senior Carer

Hello and welcome to the Kingswood Court website, My name is Jade. I hope you enjoy taking a look around our page and getting to know our home a little more. 


I have worked in care for over 10 years, I joined Barchester Healthcare in 2019, I really enjoy being part of the team at Kingswood and the best part of my day is when I start my shift and get to say hello to our incredible residents. 


in my spare time, I enjoy spending time with my family 

Jeanette

Jeanette French

Job Title: Head of Housekeeping Joined: 2007

I decided to work in care because I enjoy talking with the elderly and I feel that I’m a sociable person and have a lot to give. I’ve worked in the care sector for 16 years and been at Kingswood Court for 13 of those years, I used to work in a factory before I changed into care.

Robert

Robert Hopkins

Job Title: Receptionist Joined: 2021

I joined the team at Kingswood court in July 2021, previously I worked in customer service for a train operator providing support to passengers with additional needs. 


When I am not at work I am usually found enjoying the great British countryside.

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