Submit a Review for Manor Park Care Home
Leeds Road, Cutsyke, Castleford, WF10 5HA
View full details of Manor Park Care HomeLatest Reviews for Manor Park Care Home
06 February 2026
My Aunt moved into Manor Park from a hospice and was naturally worried about the move. All the staff at Manor Park did their utmost to put her at ease. Her room was newly decorated and the handyman put up a TV and clock on the wall and we were able to make the room fairly homely. The staff treated
my Aunt with dignity, respect and compassion at all times and all her visitors were welcomed and looked after well. The nursing staff were great and they were always willing to keep us informed of my Aunt's medication which gave us assurance that her pain was being managed effectively. I would like to thank the whole team for making my Aunt's final weeks as comfortable as possible.
26 January 2026
My aunty has been a resident at Manor Park Care Home for around three years. I visited my aunty at regular intervals. Over the three years I found the staff helpful, and caring to both myself and most importantly my aunty. I was always kept informed of any issues with my aunty. I would like to thank
the manager of Manor Park who made a promise to look after all residents like they were the manager's own parents, that promise was kept. I would also like to thank all the staff that took part in caring for my aunty.
22 January 2026
My dad moved into Manor Park Care Home in October 2025. I am really pleased he has settled in well. He is clean and well cared for he is also really comfortable.The staff are all really friendly and approachable and nothing is too much trouble. They decorated the spare room space for his birthday
in November, and baked cakes and buns for all the family which was a lovely touch. If ever there are any concerns, if you speak with the manager she sees to things right away. I'm so glad I chose Manor Park it feel homely and welcoming.
16 October 2025
Mum became a resident in July 2024 and from that time was looked after with respect and dignity. Mum sadly passed in September 2025, and for all that year, the care she received was excellent, with many of the staff often going the extra mile. In the last couple of months of her time, Mum, myself,
and my wife were looked after with care and compassion.
30 September 2025
Friendly staff, always happy to answer any questions we may have regarding my father's care. Sometimes can be a wait to access building but it's understandable that staff can be busy when visiting at weekends and if office door is closed. Not usually an issue during the week. Father is happy and
settled.
23 September 2025
On all my visits to my dad he has seemed settled and happy. The staff always seem attentive and polite. I have no issues what so ever regarding his care,
18 August 2025
Satisfied with my wife's care, she is well looked after, kept clean and tidy, staff are very caring and considerate.
08 July 2025
I am very happy with the care my wife is receiving. The staff are very caring and friendly.
08 July 2025
My mother became very ill at the start of June. Every step was taken to ensure my mother got the best care possible. Staff and senior carers were professional and assisted with her safe transfer to hospital. Upon returning she has been met with open arms as if she has returned to her family. All
staff have been monitoring to ensure my mum fully recovers. As a family we are extremely grateful to them. We appreciate mum's needs are complex and we will work with her unit to assist in anyway we can.
20 May 2025
Mum has been at Manor Park for a year and is happy and settled to be here.
The staff are very friendly and caring.
She says it like being home from home.
03 February 2025
Food is basic and not appetising. On one occasion residents were given crumpets with squirty cream on for desert. There isn't fresh fruit available at meal times. Residents with allergies are not given the same choices as other residents and are often given repetitive meals.
Clothes often going
missing and usually found on other residents. Personal hygiene is hit and miss with residents left without being showered for months. Residents being taken to bed at half past six and the ones that won't stay in bed often left in lounge with no tv or music on.
Staff are undertrained and struggle with the care of the more challenging residents. Management don't listen and will often fabricate the truth to cover up mistakes. Trust is now broken over the number of incidents I have had to endure and challenge.
03 January 2023
Four and a half years on, brilliant before Covid. Staff left not replaced. So very short staffed. Residents washing care is very poor ie. baths, hair wash, bed baths. Too many agency staff who have not a clue, makes it very hard for carers. Nursing staff, very good. Do not agree with staff rotation
from one unit to another. Residents get used to regular face recognition and it upsets them with strangers doing personal care or agency nurses (medication problem). This is their home, not an establishment.
15 November 2022
My grandma has been a resident for 3 years. I was upset when she was first put into residential care but when I went down to see her I was very impressed. From the moment you walk through the door, every member of staff are so warm and welcoming and you can just feel the positive vibe. The decor is
lovely and light and loved the dining room. It really does feel like a home from home. My grandma came in looking poorly and withdrawn and within a few months, she was smiling and joining in games. I absolutely love visiting and even now as she is really poorly the care and attention the staff give is excellent. I can't thank the staff enough.
22 August 2022
Manor Park feels calm when you walk in and staff are friendly and helpful.
My mum is happy. I can go home knowing she is cared for.
The nursing staff always have time to talk and listen.
One member of staff always gets a smile from Mum.
Thank you everyone.
05 August 2022
My experience of Manor Park is nothing is too much trouble the care my mum is getting is first class, my mum has been in Manor Park since February this year. She is on the nursing unit the staff work very hard can't praise them enough, would recommend to any family wanting care for their loved ones.
29 July 2022
My mum was a resident in Manor Park Care Home from 2014 until her passing in December 2021. The care and attention from the staff were exceptional throughout her time there, and I cannot thank the nurses, carers and office staff enough. When she ended up on end-of-life care, the support to myself as
well as my mum was brilliant and will always be grateful for that - thank you. I've never regretted for one minute her being in Manor Park and would not hesitate to recommend them to anybody else in the same situation.
24 June 2022
Mum came into the home 2 weeks before lockdown started, which ended up being a very worrying and stressful two years for her. Especially with being alone in her room with no family or friends visiting - no fault of the staff.
Then eventually, early this year, Mum was moved into a room downstairs
with a window view and access to the garden outside. This has given her a new lease of life and the staff have been busy doing activities, especially one member of staff, in particular, who has gone behond caring for Mum but like a friend too cheering her up when she is down. Thanks to all the staff for all their hard work. I know sometimes there isn't enough staff working but as long as they try their best and keep Mum safe and happy.
24 June 2022
The care and entertainment, arts and crafts. Having residents feeding birds is brilliant, my mum loves it and the garden birds; cockerels etc. The facilities are brilliant with friendly staff, accommodation and cleanliness.
16 June 2022
Jubilee weekend they put on a great afternoon for the residents and families, my mum loved it. The staff did a great job and the team are brilliant, not only with Mum but with family as well. Great job keep doing what you do, fab.
08 November 2021
My mum went into Manor Park Care Home in August having been in respite care for 4 weeks at another home, but they wanted Mum’s bed so we had to find another home. It was the best thing that could have happened. Mum had 2 weeks before she died of love, care, attention and compassion shown to her and
us as a family from all the staff from office to nursing and carers. They are all a credit to their profession.
Our mum died in a dignified way and we are all truly grateful for that.
Latest Reviews for Manor Park Care Home
06 February 2026
My Aunt moved into Manor Park from a hospice and was naturally worried about the move. All the staff at Manor Park did their utmost to put her at ease. Her room was newly decorated and the handyman put up a TV and clock on the wall and we were able to make the room fairly homely. The staff treated
my Aunt with dignity, respect and compassion at all times and all her visitors were welcomed and looked after well. The nursing staff were great and they were always willing to keep us informed of my Aunt's medication which gave us assurance that her pain was being managed effectively. I would like to thank the whole team for making my Aunt's final weeks as comfortable as possible.
26 January 2026
My aunty has been a resident at Manor Park Care Home for around three years. I visited my aunty at regular intervals. Over the three years I found the staff helpful, and caring to both myself and most importantly my aunty. I was always kept informed of any issues with my aunty. I would like to thank
the manager of Manor Park who made a promise to look after all residents like they were the manager's own parents, that promise was kept. I would also like to thank all the staff that took part in caring for my aunty.
22 January 2026
My dad moved into Manor Park Care Home in October 2025. I am really pleased he has settled in well. He is clean and well cared for he is also really comfortable.The staff are all really friendly and approachable and nothing is too much trouble. They decorated the spare room space for his birthday
in November, and baked cakes and buns for all the family which was a lovely touch. If ever there are any concerns, if you speak with the manager she sees to things right away. I'm so glad I chose Manor Park it feel homely and welcoming.
16 October 2025
Mum became a resident in July 2024 and from that time was looked after with respect and dignity. Mum sadly passed in September 2025, and for all that year, the care she received was excellent, with many of the staff often going the extra mile. In the last couple of months of her time, Mum, myself,
and my wife were looked after with care and compassion.
30 September 2025
Friendly staff, always happy to answer any questions we may have regarding my father's care. Sometimes can be a wait to access building but it's understandable that staff can be busy when visiting at weekends and if office door is closed. Not usually an issue during the week. Father is happy and
settled.
23 September 2025
On all my visits to my dad he has seemed settled and happy. The staff always seem attentive and polite. I have no issues what so ever regarding his care,
18 August 2025
Satisfied with my wife's care, she is well looked after, kept clean and tidy, staff are very caring and considerate.
08 July 2025
I am very happy with the care my wife is receiving. The staff are very caring and friendly.
08 July 2025
My mother became very ill at the start of June. Every step was taken to ensure my mother got the best care possible. Staff and senior carers were professional and assisted with her safe transfer to hospital. Upon returning she has been met with open arms as if she has returned to her family. All
staff have been monitoring to ensure my mum fully recovers. As a family we are extremely grateful to them. We appreciate mum's needs are complex and we will work with her unit to assist in anyway we can.
20 May 2025
Mum has been at Manor Park for a year and is happy and settled to be here.
The staff are very friendly and caring.
She says it like being home from home.
03 February 2025
Food is basic and not appetising. On one occasion residents were given crumpets with squirty cream on for desert. There isn't fresh fruit available at meal times. Residents with allergies are not given the same choices as other residents and are often given repetitive meals.
Clothes often going
missing and usually found on other residents. Personal hygiene is hit and miss with residents left without being showered for months. Residents being taken to bed at half past six and the ones that won't stay in bed often left in lounge with no tv or music on.
Staff are undertrained and struggle with the care of the more challenging residents. Management don't listen and will often fabricate the truth to cover up mistakes. Trust is now broken over the number of incidents I have had to endure and challenge.
03 January 2023
Four and a half years on, brilliant before Covid. Staff left not replaced. So very short staffed. Residents washing care is very poor ie. baths, hair wash, bed baths. Too many agency staff who have not a clue, makes it very hard for carers. Nursing staff, very good. Do not agree with staff rotation
from one unit to another. Residents get used to regular face recognition and it upsets them with strangers doing personal care or agency nurses (medication problem). This is their home, not an establishment.
15 November 2022
My grandma has been a resident for 3 years. I was upset when she was first put into residential care but when I went down to see her I was very impressed. From the moment you walk through the door, every member of staff are so warm and welcoming and you can just feel the positive vibe. The decor is
lovely and light and loved the dining room. It really does feel like a home from home. My grandma came in looking poorly and withdrawn and within a few months, she was smiling and joining in games. I absolutely love visiting and even now as she is really poorly the care and attention the staff give is excellent. I can't thank the staff enough.
22 August 2022
Manor Park feels calm when you walk in and staff are friendly and helpful.
My mum is happy. I can go home knowing she is cared for.
The nursing staff always have time to talk and listen.
One member of staff always gets a smile from Mum.
Thank you everyone.
05 August 2022
My experience of Manor Park is nothing is too much trouble the care my mum is getting is first class, my mum has been in Manor Park since February this year. She is on the nursing unit the staff work very hard can't praise them enough, would recommend to any family wanting care for their loved ones.
29 July 2022
My mum was a resident in Manor Park Care Home from 2014 until her passing in December 2021. The care and attention from the staff were exceptional throughout her time there, and I cannot thank the nurses, carers and office staff enough. When she ended up on end-of-life care, the support to myself as
well as my mum was brilliant and will always be grateful for that - thank you. I've never regretted for one minute her being in Manor Park and would not hesitate to recommend them to anybody else in the same situation.
24 June 2022
Mum came into the home 2 weeks before lockdown started, which ended up being a very worrying and stressful two years for her. Especially with being alone in her room with no family or friends visiting - no fault of the staff.
Then eventually, early this year, Mum was moved into a room downstairs
with a window view and access to the garden outside. This has given her a new lease of life and the staff have been busy doing activities, especially one member of staff, in particular, who has gone behond caring for Mum but like a friend too cheering her up when she is down. Thanks to all the staff for all their hard work. I know sometimes there isn't enough staff working but as long as they try their best and keep Mum safe and happy.
24 June 2022
The care and entertainment, arts and crafts. Having residents feeding birds is brilliant, my mum loves it and the garden birds; cockerels etc. The facilities are brilliant with friendly staff, accommodation and cleanliness.
16 June 2022
Jubilee weekend they put on a great afternoon for the residents and families, my mum loved it. The staff did a great job and the team are brilliant, not only with Mum but with family as well. Great job keep doing what you do, fab.
08 November 2021
My mum went into Manor Park Care Home in August having been in respite care for 4 weeks at another home, but they wanted Mum’s bed so we had to find another home. It was the best thing that could have happened. Mum had 2 weeks before she died of love, care, attention and compassion shown to her and
us as a family from all the staff from office to nursing and carers. They are all a credit to their profession.
Our mum died in a dignified way and we are all truly grateful for that.