Manor Park Care Home

Leeds Road, Cutsyke, Castleford WF10 5HA
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7.3 47 Reviews
  • Manor Park Care Home, Castleford
Manor Park Care Home is a purpose built residential and nursing home in Castleford, West Yorkshire. The home specialises in the provision of residential, nursing and dementia care for 73 residents.

All bedrooms have en-suite facilities and bath and / or shower facilities are available on each floor. Manor Park has a number of communal areas, including a spacious lounge and dining area on each floor, cinema room and a specially designed indoor garden room.

The pleasant gardens have a comfortable seating area, allowing residents the chance to sit back and relax, whilst enjoying the fresh air and socialising with friends and family.

Residents enjoy home cooked, freshly prepared delicious and nutritious food.

Free Wi-Fi is available throughout the home for residents, families and visitors.

Why not call into Manor Park today for a coffee and tour of the luxurious home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1130
  • Self-Funded Residential Dementia Care: from £1208
  • Self-Funded Nursing Care: from £1394
  • Self-Funded Nursing Dementia Care: from £1473

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Manor Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Paulette Taylor (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Under 65
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • Visitors and families are more than welcome to visit residents at any time, there is no restrictions on visiting hours.


    If you are looking for care for a loved one and would like to view Manor Park, please feel free to call in at any time convenient to yourself. A member of the team, will happily show you around.

Parking

  • The home has a car park for visitors and families

Manor Park Care Home Reviews (47)

Total of 47, showing 1-20
7.3

Manor Park Care Home has a Review Score of 7.3 (7.337) out of 10, based on 5 reviews in the last 2 years. Over all time Manor Park Care Home has 47 reviews.

Overall Experience

  • 28
  • 11
  • 4
  • 3
  • 1

Date Published

47
4
5
5
42

Review from Tom M (Husband of Resident) published on 8 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my wife is receiving. The staff are very caring and friendly.

Reply from Billie Newton-Archer, Senior Operations Manager at Manor Park Care Home

Thank you so much for your lovely review, our staff here at Manor Park always strive to be friendly, welcoming and caring to all those living with us here at Manor Park.

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Review from A R (Daughter of Resident) published on 8 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became very ill at the start of June. Every step was taken to ensure my mother got the best care possible. Staff and senior carers were professional and assisted with her safe transfer to hospital. Upon returning she has been met with open arms as if she has returned to her family. All staff
have been monitoring to ensure my mum fully recovers. As a family we are extremely grateful to them. We appreciate mum's needs are complex and we will work with her unit to assist in anyway we can.

Reply from Bilie Newton-Archer, Senior Operations Manager at Manor Park Care Home

Thank you for your lovely feedback, we are privileged to be a part of our residents' lives and strive to always deliver the highest quality care to those who live with us.

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Review from Y S (Daughter of Resident) published on 20 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Manor Park for a year and is happy and settled to be here.
The staff are very friendly and caring.
She says it like being home from home.

Reply from Faye Archer, Regional Director (Acting Home Manager) at Manor Park Care Home

Thank you for the lovely review, we feel very privileged to be a part of our residents' lives and to be told it's like home is the perfect complement. I will be sure to pass this on to our staff.

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Review from M M (Husband of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfied with care and all staff

Reply from Home Manager at Manor Park Care Home

Thank you for your lovely review, we continue to strive to deliver the best quality care we can to your loved one.

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Review from L D (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Food is basic and not appetising. On one occasion residents were given crumpets with squirty cream on for desert. There isn't fresh fruit available at meal times. Residents with allergies are not given the same choices as other residents and are often given repetitive meals.
Clothes often going missing
and usually found on other residents. Personal hygiene is hit and miss with residents left without being showered for months. Residents being taken to bed at half past six and the ones that won't stay in bed often left in lounge with no tv or music on.
Staff are undertrained and struggle with the care of the more challenging residents. Management don't listen and will often fabricate the truth to cover up mistakes. Trust is now broken over the number of incidents I have had to endure and challenge.

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Review from S S (Wife of Resident) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Four and a half years on, brilliant before Covid. Staff left not replaced. So very short staffed. Residents washing care is very poor ie. baths, hair wash, bed baths. Too many agency staff who have not a clue, makes it very hard for carers. Nursing staff, very good. Do not agree with staff rotation
from one unit to another. Residents get used to regular face recognition and it upsets them with strangers doing personal care or agency nurses (medication problem). This is their home, not an establishment.

Reply from Kerri Smith, Registered Manager at Manor Park Care Home

Thank you for your review and we are very sorry to hear of your concerns. Our Manager has said you meet with him on a regular basis and have not raised any of these concerns with him prior to submitting this review, we have therefore opened our complaints procedure in order to investigate the issues you have raised and will feedback to you once this has been completed.
Thank you again, for taking the time to review our home.

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Review from Jillian S (Granddaughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident for 3 years. I was upset when she was first put into residential care but when I went down to see her I was very impressed. From the moment you walk through the door, every member of staff are so warm and welcoming and you can just feel the positive vibe. The decor is
lovely and light and loved the dining room. It really does feel like a home from home. My grandma came in looking poorly and withdrawn and within a few months, she was smiling and joining in games. I absolutely love visiting and even now as she is really poorly the care and attention the staff give is excellent. I can't thank the staff enough.

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Review from T L (Daughter of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Manor Park feels calm when you walk in and staff are friendly and helpful.
My mum is happy. I can go home knowing she is cared for.
The nursing staff always have time to talk and listen.
One member of staff always gets a smile from Mum.
Thank you everyone.

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Review from L P (Daughter of Resident) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Manor Park is nothing is too much trouble the care my mum is getting is first class, my mum has been in Manor Park since February this year. She is on the nursing unit the staff work very hard can't praise them enough, would recommend to any family wanting care for their loved ones.

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Review from Nigel G (Son of Resident) published on 29 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident in Manor Park Care Home from 2014 until her passing in December 2021. The care and attention from the staff were exceptional throughout her time there, and I cannot thank the nurses, carers and office staff enough. When she ended up on end-of-life care, the support to myself as
well as my mum was brilliant and will always be grateful for that - thank you. I've never regretted for one minute her being in Manor Park and would not hesitate to recommend them to anybody else in the same situation.

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Review from P F (Daughter of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came into the home 2 weeks before lockdown started, which ended up being a very worrying and stressful two years for her. Especially with being alone in her room with no family or friends visiting - no fault of the staff.
Then eventually, early this year, Mum was moved into a room downstairs with
a window view and access to the garden outside. This has given her a new lease of life and the staff have been busy doing activities, especially one member of staff, in particular, who has gone behond caring for Mum but like a friend too cheering her up when she is down. Thanks to all the staff for all their hard work. I know sometimes there isn't enough staff working but as long as they try their best and keep Mum safe and happy.

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Review from C W (Mother of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and entertainment, arts and crafts. Having residents feeding birds is brilliant, my mum loves it and the garden birds; cockerels etc. The facilities are brilliant with friendly staff, accommodation and cleanliness.

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Review from Kathleen M (Daughter of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Jubilee weekend they put on a great afternoon for the residents and families, my mum loved it. The staff did a great job and the team are brilliant, not only with Mum but with family as well. Great job keep doing what you do, fab.

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Review from Joan H (Daughter of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Manor Park Care Home in August having been in respite care for 4 weeks at another home, but they wanted Mum’s bed so we had to find another home. It was the best thing that could have happened. Mum had 2 weeks before she died of love, care, attention and compassion shown to her and
us as a family from all the staff from office to nursing and carers. They are all a credit to their profession.
Our mum died in a dignified way and we are all truly grateful for that.

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Review from Alexander B (Husband of Resident) published on 31 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My wife went in for two weeks respite while I was in the hospital. Her daughters took her in. My wife has dementia and is sometimes very vocal, on the second day my daughter reported her big toe was infected and needed looking at, this was on Tuesday. I came out of the hospital and went to see my wife
on the Sunday. She was very upset and told me her foot was very sore. I looked and it was badly infected by now, in fact, her foot was red. I took her out immediately and didn’t tell anyone why. When I got her home I phoned 111 and they sent an ambulance. He looked at it and said it’s bad but taking her to the hospital will probably upset her more. I agreed, they contacted my doctor the next day Monday, as luck had it, the podiatrist came to see her that day as well. She took one look at it and reported it to the diabetic centre in Pontefract. They came out the next day and started treatment. My wife had an X-ray, turns out her bone was also infected, she is now on two courses of antibiotics for six weeks.

Reply from Kerri Smith, RM at Manor Park Care Home

Thank you for your review.
I have passed your review onto our new Home Manager to investigate as prior to your review we had not received any complaint. If you would like to discuss your concerns further please do get in touch with us at the home and we will be happy to discuss our findings from the investigation with you.

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Review from D L (Wife of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is very well looked after, and he looks very well. He loves the food and eats well.

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Review from Linda W (Daughter of Resident) published on 26 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident in Manor Park Care Home and it has been very difficult over the last year not being able to see her and hug her. She doesn't understand. Christmas was especially hard for all our family. We thought we were gonna be allowed to see her, but then the home had a case of COVID. I especially
would like to mention one carer, she has been so good FaceTiming the family with my mum every week. I cannot thank her enough.

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Review from L S (Daughter of Resident) published on 25 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is friendly, the staff always manage a smile. Last year proved to be very difficult for everyone, they all rose to the challenge, kept Mum and Dad safe and well cared for. My only criticism is that information was slow to filter out to families and it was difficult to contact me as the phone
system could take the call elsewhere.
I would like to say a big thank you to the team.

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Review from K C (Sister of Resident) published on 10 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care and assistance to my sister and am always contacted whenever I need to be as no visiting at the moment.

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Review from Jacqueline O (Granddaughter of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma now feels safe and looked after.
The food is lovely and freshly made, with a great choice of food and drink.

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Current Review Score: 7.3 (7.337)

Overview of Review Score

The Review Score of 7.3 (7.337) out of 10 for Manor Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.695 for Manor Park Care Home is calculated as follows: ( (11 Excellents x 5) + (32 Goods x 4) + (6 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 59 Ratings = 3.695

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.642 Points relating to the number of positive Reviews for Manor Park Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 4 Positive Reviews ÷ 15 = 0.267

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2025

Overall
Inadequate

  • Caring

    Inadequate

  • Effective

    Inadequate

  • Responsive

    Inadequate

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

Meet the Team (0)

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Frequently Asked Questions about Manor Park Care Home

What types of Care is Manor Park Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manor Park Care Home have?

There are 71 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Manor Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor Park Care Home to the centre of Castleford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Park Care Home to verify any information. View our terms and conditions. Manor Park Care Home has an Enhanced Service - more info.