Manor Park Care Home

Leeds Road, Cutsyke, Castleford WF10 5HA
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7.3 47 Reviews
  • Manor Park Care Home, Castleford
Manor Park Care Home is a purpose built residential and nursing home in Castleford, West Yorkshire. The home specialises in the provision of residential, nursing and dementia care for 73 residents.

All bedrooms have en-suite facilities and bath and / or shower facilities are available on each floor. Manor Park has a number of communal areas, including a spacious lounge and dining area on each floor, cinema room and a specially designed indoor garden room.

The pleasant gardens have a comfortable seating area, allowing residents the chance to sit back and relax, whilst enjoying the fresh air and socialising with friends and family.

Residents enjoy home cooked, freshly prepared delicious and nutritious food.

Free Wi-Fi is available throughout the home for residents, families and visitors.

Why not call into Manor Park today for a coffee and tour of the luxurious home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1130
  • Self-Funded Residential Dementia Care: from £1208
  • Self-Funded Nursing Care: from £1394
  • Self-Funded Nursing Dementia Care: from £1473

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Manor Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Paulette Taylor (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Under 65
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • Visitors and families are more than welcome to visit residents at any time, there is no restrictions on visiting hours.


    If you are looking for care for a loved one and would like to view Manor Park, please feel free to call in at any time convenient to yourself. A member of the team, will happily show you around.

Parking

  • The home has a car park for visitors and families

Manor Park Care Home Reviews (47)

Total of 47, showing 41-47
7.3

Manor Park Care Home has a Review Score of 7.3 (7.337) out of 10, based on 5 reviews in the last 2 years. Over all time Manor Park Care Home has 47 reviews.

Overall Experience

  • 28
  • 11
  • 4
  • 3
  • 1

Date Published

47
4
5
5
42

Review from B T (Niece of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I had concerns regarding the home when I found out that the Care Quality Commission was involved with the home and read the comments made by CQC.
There were instances when I visited my Auntie in 2016 and found that her notes were not up to date, especially regarding fluids, apparently, this was due
to lack of time, not having enough time to complete the form.
This can be a worry when on a hot day I noticed that she hadn't had any fluids or offered fluids for a few hours.
I have since been told by the home that this has since been rectified.

Reply from Keely Robinson, Marketing at Manor Park Care Home

Thank you for your comments regarding your Auntie in 2016. I can confirm a great deal of work and further staff training has been implemented at Manor Park Care Home, along with the introduction of electronic care plans to ensure daily resident notes on fluid intake are updated.
CQC recently conducted a recent inspection at Manor Park with comments made of the positive improvements witnessed in the care provided at Manor Park on the initial feedback from the inspectors.

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Review from K W (Son of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As good as one can expect for basic care home fee.

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Review from Valerie C (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and helpful. The staff give help to all and residents are always clean and tidy.

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Review from Julie R (Daughter of Resident) published on 23 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Since August of 2016, my family and I have seen significant changes within the care home. The interim manager is always available should you wish to discuss anything and the staff work hard to try and accommodate any requests or needs. Both the management and carers know my family member's personal
needs, likes and dislikes and are always welcoming and friendly towards other visiting members of the family. I feel that my family member is safe, looked after by fantastic carers that really go the extra mile!

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Review from Fiona B (Daughter of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Manor Park for seven years, first, in the downstairs dementia unit, she was in the unit for five years and moved upstairs two years ago. My sister and I would see mum almost every day. The staff are lovely and kind people always smile and say hello and always there to offer help or
give advice. I have had experience of other care homes, but this is the one I would recommend to anyone who was looking for care for their loved one. We have not had many problems over the years but when problems have occurred the staff were helpful and always helped solve the problems. My mum is 77 years old and in the last stages of dementia. Thank you.

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Review from Carol C (Daughter of Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum is a resident on the EMI nursing unit The carers and nurses look after her extremely well and are very friendly and very approachable. I have peace of mind my Mum is being looked after to the best of their abilities. This is very important to me, being able to trust carers to look after my Mum
in a responsible and professional manner. My Mum has been a resident since March 2016 and as her needs change her care is reviewed.

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Review from M S (Daughter of Resident) published on 12 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

When my father stayed at Manor Park, it felt that many of the staff did not care about their job or the residents. There were no activities (they did not have a co-ordinator). Access to care plans is not readily available, and requests for information were treated as an inconvenience. My father was
not treated with dignity and we could not wait to move him out.

Reply from Keely Robinson, Marketing at Manor Park Care Home

Manor Park welcomes all feedback both positive and negative. We have a dedicated team of professional nurses and carers and continually strive to provide excellent quality of care to all our services users. Our residents are at the very heart of everything we do and we were deeply saddened that a family member felt we had failed to do that in any way. We have introduced several new initiative this year including new spring/summer menus, activity programmes and electronic care plan & documentation systems. Our residents and their families are encouraged to attend care plan reviews and regular meeting to promote partnership working and inclusion. We will continue to seek improvements, promote person centred care, reflect on practice and educate our team in order to provide them with the knowledge and skills needed to carry out theirs valued roles within the Home.

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Current Review Score: 7.3 (7.337)

Overview of Review Score

The Review Score of 7.3 (7.337) out of 10 for Manor Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.695 for Manor Park Care Home is calculated as follows: ( (11 Excellents x 5) + (32 Goods x 4) + (6 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 59 Ratings = 3.695

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.642 Points relating to the number of positive Reviews for Manor Park Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 4 Positive Reviews ÷ 15 = 0.267

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2025

Overall
Inadequate

  • Caring

    Inadequate

  • Effective

    Inadequate

  • Responsive

    Inadequate

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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