Manor Park Care Home

Leeds Road, Cutsyke, Castleford WF10 5HA
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7.3 47 Reviews
  • Manor Park Care Home, Castleford
Manor Park Care Home is a purpose built residential and nursing home in Castleford, West Yorkshire. The home specialises in the provision of residential, nursing and dementia care for 73 residents.

All bedrooms have en-suite facilities and bath and / or shower facilities are available on each floor. Manor Park has a number of communal areas, including a spacious lounge and dining area on each floor, cinema room and a specially designed indoor garden room.

The pleasant gardens have a comfortable seating area, allowing residents the chance to sit back and relax, whilst enjoying the fresh air and socialising with friends and family.

Residents enjoy home cooked, freshly prepared delicious and nutritious food.

Free Wi-Fi is available throughout the home for residents, families and visitors.

Why not call into Manor Park today for a coffee and tour of the luxurious home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1130
  • Self-Funded Residential Dementia Care: from £1208
  • Self-Funded Nursing Care: from £1394
  • Self-Funded Nursing Dementia Care: from £1473

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Manor Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Paulette Taylor (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Under 65
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • Visitors and families are more than welcome to visit residents at any time, there is no restrictions on visiting hours.


    If you are looking for care for a loved one and would like to view Manor Park, please feel free to call in at any time convenient to yourself. A member of the team, will happily show you around.

Parking

  • The home has a car park for visitors and families

Manor Park Care Home Reviews (47)

Total of 47, showing 21-40
7.3

Manor Park Care Home has a Review Score of 7.3 (7.337) out of 10, based on 5 reviews in the last 2 years. Over all time Manor Park Care Home has 47 reviews.

Overall Experience

  • 28
  • 11
  • 4
  • 3
  • 1

Date Published

47
4
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5
42

Review from Stephen P (Son of Resident) published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good introduction to facilities. Well informed of procedures that follow. Food outstanding. Staff excellent and friendly. Don't think she will want to leave after recovery.

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Review from M P (Resident) published on 17 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything at Manor Park was just fine for this 85-year-old, much better than I ever thought.

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Review from Tim B (Son-in-law of Resident) published on 17 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From having a look round, meeting staff and viewing rooms we knew this was the place for us, Cutsyke, not being far from Pontefract. The management and staff are all lovely. They can not do enough for you, always greeted with a smile and hello. My mother-in-law is happy there and we can rest assured
she is being looked after very well which means a lot.

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Review from Jackie B (Daughter of Resident) published on 17 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with my experience from my mum going into manor Park Care Home, Cutsyke. The manager is a wonderful, caring person who has helped me come to terms with putting Mum in a home. All the staff are very helpful. I haven't got a wrong word to say about every aspect of the care home.

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Review from David B (Son of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The love, support and care every single member of staff showed my mum and family in mum's final weeks was amazing. The staff went above and beyond. I am so glad we chose Manor Park for my mum to stay at, they made my mum's final weeks a pleasure and even made one of mum's wishes come true by taking
her to a local nature attraction. I cannot say a bad word about Manor Park, the team is amazing with the best manager ever.

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Review from J B (Son-in-law of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing, especially the Manager. Whilst Mum was in their care they all went above and beyond (i.e., if Mum wanted something and they didn't have it in, they went and got it for her). They even made one of Mum's wishes come true by taking her out to a butterfly park in Leeds for the
day which she loved. I would highly recommend anybody that needs support and care to go to Manor Park Care Home. They won't be disappointed. Such an amazing and friendly environment. Thank you so much.

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Review from Martyn J (Son of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into the dementia unit on the 11/6/19 after a traumatic 3 weeks in hospital. The dementia manager and staff, from the moment she arrived to when she passed away 10 days later were absolutely fantastic. Their care, concerns, nursing, attitude and empathy were second to none. My mum was so
well looked after we wished she had gone their prior to when she did. I would not hesitate for a minute to recommend you trust and leave your loved ones in their care. Manor Court were also very accommodating with all our family too.

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Review from Carron S (Daughter-in-law of Resident) published on 4 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If anyone is worried about putting their loved ones into Manor Park, do not worry! The manager and her team in the Dementia unit are absolutely amazing in every way. My mother-n-law spent her last days in their care for her end of life and myself and family cannot thank them enough. They could not do
enough for ANY of us and not just my mum-in-law. Just wished we had known about this care home sooner than we did!!!!
100% recommend without any doubt whatsoever.

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Review from Mary B (Mother of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Park was caring for my daughter. She was very ill but I could not ask for better care and I would give the care home 210% for all they did for my daughter. A big, big thank you to all. I could not ask for better.

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Review from Kelly R (Niece of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers at Manor Park Care Home did the very best for my aunty, they made her laugh, smile and at best made her comfy, couldn't have asked for much more under the circumstances and for that, we are very grateful. Would recommend to others but as shown below could make improvements but overall did
a great job of looking after my aunty. Thank you.

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Review from L F (Granddaughter of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I feel the care given to my grandmother was respectful and dignified. The compassion shown to her and us were second to none, even though my grandmother could be stubborn at times and the carers hadn't seen the lovely person my nanna was before her dementia took over. They gave her the care as if they
had known her.

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Review from Julie C (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my thanks to all the staff at Manor Park. My mother passed away recently. My mother was in the home for over three years with dementia. She was very challenging towards the end. The staff always treated my mother with respect, compassion and empathy. We believe they went above
their duties and want to recognise them for the good work that they do. Thank you.

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Review from Jan L (Husband of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I am quite content with the care my wife receives.
Her ability to indulge in activities is nil and her ability to comment on food is nil. However, I feel it is quite satisfactory/good and overall, I have no criticism.

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Review from T C (Daughter-in-law of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was a resident in Manor Park for over 6 years and was cared for with empathy and compassion, especially during the last week of her life. She was in the latter stages of Alzheimer's and was unable to recognise her family but we appreciated she was content and comfortable within her
surroundings and with the carers who looked after her. She was able to pass away with dignity and in peace with carers by her side which has been a great comfort to us.

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Review from Wayne P (Son of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff and Manor Park, on the whole, are a very competent and caring place and wouldn't hesitate to recommend it to other people. They looked after my father as though he was their own and made his last few weeks as comfortable as humanly possible. They were just fantastic.

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Review from Aaron R (Husband of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overall very happy with the nursing home's care needs that are required for my wife at this time and would definitely recommend this nursing home environment to anyone.

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Review from Julie B (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came in, in September for respite he had Parkinson's and was bedbound for most of the time. Staff were very caring and thoughtful. My mum was always made welcome when she went on her own. Everyone made you feel welcome. Made dad feel he belonged there even at the end when he could not understand
they still spoke to him.
I would like to say a big praise to the manager and all her staff.
Dads care was excellent throughout his stay. When dad died the staff could not have been more supportive.

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Review from Olga R (Resident) assisted by family/friend published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident at Manor Park since 14th June 2017 I have settled very well mainly because the staff are all lovely. They are very kind and friendly they assist me as needed. Take me to bed when I want to go to bed and assist me to get up when I am ready. The entertainment and activities are
just whats needed. While the home is lovely & clean (no odours) and the food is excellent. My room looks out over the garden and is very near the lounge. I am very happy here because the staff are lovely.

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Review from Ann (Daughter of Resident) published on 11 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

This is a well-maintained and clean establishment but our experience of some aspects of care were disappointing. The carers are excellent but seem to be stretched due to apparent under-staffing and this led to my father (who is bed-bound) being left in bed for over 2 weeks without being bathed/showered,
receiving only minimal washing within his bed. This was very upsetting and disappointing.

Reply from Keely Robinson, Marketing at Manor Park Care Home

Thank you for your comments regarding the carers at Manor Park Care Home and the well maintained clean environment. Our staffing ratios to residents are at safe levels and approved with the LA authority and external regulator CQC. All prospective residents receive an assessment prior to staying at our homes to ensure that their likes and wishes are met. We have spoken to you about your concerns regarding the experience and trust these are now resolved. However, if you do wish to discuss further please do not hesitate to contact the home where the Home Manager or if preferred Regional Manager would be happy to talk to you. We would look forward to welcoming your Father to Manor Park for future respite stays.

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Review from V K (Daughter-in-law of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law went into the care home March 2017. She was bed bound. Unfortunately, she passed away on the 28th June but the level of care given to her by all the staff from management to the care team have been brilliant. Their dedication, love, care, kindness for my mum-in-law and ourselves has been
second to none and I want you to know how much we as a family appreciate everything they have done.

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Current Review Score: 7.3 (7.337)

Overview of Review Score

The Review Score of 7.3 (7.337) out of 10 for Manor Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.695 for Manor Park Care Home is calculated as follows: ( (11 Excellents x 5) + (32 Goods x 4) + (6 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 59 Ratings = 3.695

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.642 Points relating to the number of positive Reviews for Manor Park Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 4 Positive Reviews ÷ 15 = 0.267

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2025

Overall
Inadequate

  • Caring

    Inadequate

  • Effective

    Inadequate

  • Responsive

    Inadequate

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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