Submit a Review for Ash Lodge Care Home with Nursing
135 Londonderry Lane, Smethwick, B67 7EL
View full details of Ash Lodge Care Home with NursingLatest Reviews for Ash Lodge Care Home with Nursing
30 April 2026
After a difficult few months with my aunts health and welfare, we have found the perfect place for her to be! A very caring, supportive home, with brilliant staff. Always someone to speak to if I'm at all concerned but to be honest, that's not happening very much. I feel at ease now that my aunt is
in a safe place, being cared for 24 hours of a day. Thank you for the peace of mind.
17 April 2026
I am so happy that Dad was able to spend his final few years at Ash Lodge. From the moment Dad arrived at Ash Lodge he was treated with care, dignity and love. My brother and I were also immediately advised what processes we should both initiate ourselves on Dad's arrival. In hindsight this was
invaluable advise which was really important as well.
Whenever I visited Dad I had a warm and friendly welcome from everyone at Ash Lodge. Over time I got to know everyone involved in caring and looking after Dad as well. Everyone working there, in whatever capacity, were kind and considerate. Each person felt like a friend too. So as well as caring and supporting all of Dad's needs mine were also fully met too. Like, since I was travelling from afar to visit Dad, I was allowed to make myself a hot drink on arriving at Ash Lodge. This meant though that Dad and I could then both have a cup of tea together while initially catching up on different things.
For myself, especially when I could no longer stay overnight in my parents' house, Ash Lodge felt like my second home.
Therefore Ash Lodge Care Home is a very special place and I will treasure forever the special memories I have of Dad while he was living at Ash Lodge.
So many thanks to the whole Team at Ash Lodge for providing the opportunity to make all of this happen including everyone's help and support given to both Dad and myself.
05 February 2026
My brother was admitted to Ash Lodge due to a life limiting illness and although he was resident for a brief amount of time, I found the staff to be kind and considerate. I was always able to speak to a member of the nursing team, who knew my brother's needs very well. They clearly care a great deal
about the people that they care for. Nothing is too much trouble and he was well looked after in his short stay. My thanks go to the whole team.
26 January 2026
The minute you walk through the doors the caring, wonderful atmosphere is obvious. My partner received excellent care throughout his short stay - as did I. Nothing was too much trouble and every member of staff went out of their way to help support and care. I can't thank Ash Lodge and their amazing
team enough for making our nightmare a little easier.
18 December 2025
I would like to thank the staff at Ash Lodge Nursing Home, for putting on a lovely Christmas dinner for the residents and their relatives. The staff were very helpful and the food was very nice. It was a lovely thought to include relatives for a celebration.
23 September 2025
Ash Lodge Care Home is brilliant, clean, nice rooms, and staff are so nice and always at hand if you need them. Cannot praise them enough. We are so pleased to know that our mother is having the best treatment and being well looked after.
02 June 2025
My brother received nursing care at Ash Lodge for 3 months. High praise for the care my brother received in every respect. Nothing was ever too much trouble, staff always cheerful and smiling and cared about the relatives too. My brother passed away at Ash Lodge but it was in a well cared for and
dignified way. No hesitation in recommending Ash Lodge 100%
11 April 2025
My late brother was a resident in Ash Lodge Nursing Home last October. Although he was only there for a very short time, I cannot praise the staff enough for all the care they gave him in this final chapter of his life. They showed him such kindness and respected his dignity at all times ensuring
all his needs were met. We were able to visit at any time and I cannot thank the staff enough for all the support and advice they gave us at a very distressing time.
08 April 2025
No problems with day to day care. Very supportive staff who are thorough and maintain clients needs and dignity well. Place is always clean, log in and log out diary kept fro safety/security reasons which gives me assurance. I have had o problems but thank the staff for their ongoing support.
07 April 2025
My beloved friend was at Ash Lodge for 10 months . He sadly passed away in February . He came into care after being very poorly in hospital and not being well enough to go back home . I had one wish that he could be placed in a nursing home where he would receive good care and Ash Lodge fulfilled
this wish . Leaving your beloved home is difficult for anyone but Ash Lodge made this easier for him. He was welcomed warmlyI. visited him regularly and observed the staff to be kind and caring to him . They treated him with dignity and respect. They were welcoming to visitors as well as approachable if we had any concerns . It's the little touches like the receptionist fetching his paper everyday that made such a difference to him . They made a difficult situation easier . His room and the other areas of the home were always spotless and smelt clean. I shall always be grateful that we picked this home for our dear friend and would definitely recommend it to others .
07 April 2025
We are very happy with all aspects of Ash Lodge. my mother feels safe & secure and we as a family are grateful that she is cared for and well looked after. Thank you.
31 March 2025
On our first visit to Ash Lodge we were told that residents would be loved. It is our experience that in our final month with you this was demonstrated over and over again by all staff, for this we are truly grateful.
25 March 2025
My cousin was transferred from hospital to A.L in June 2024. This was done very quickly & I was apprehensive that it may not be appropriate but my husband & I did an impromptu visit - no appointment, no notice but the staff on duty were welcoming & answered all of our questions. Cleanliness is
outstanding. To date the care has been excellent, the staff are always on hand & professional. There has been an ongoing issue with food as my cousin is coeliac but word with the manager & within 20 minutes problem solved. As a visitor I am always made welcome.
25 March 2025
Overall the home and staff are very caring and obliging to needs and are always helpful where possible. Daytime staff are exceptional. Nighttime staff are poor & only do the bare minimum. Food is poor & random and we choose to buy our own. It would be ideal if staff wore name badges.
25 March 2025
All the family was happy with the care they gave my mother over the time which she was in the home. The home is well staffed with caring nurses & the facilities are excellent.
24 March 2025
Very caring staff.
Well organised.
Make people feel welcome
Put the residents first
Good listeners.
24 March 2025
As a regular visitor to the resident my experience of the facilities and care provided at Ash Lodge are excellent overall. The facilities are of an excellent quality and well maintained. The care and nursing provided along with the interaction with visitors is excellent.
18 March 2025
I visit my friend every Tuesday afternoon. She is very well cared for. The whole place is very clean & always smells lovely. All of my friends physical needs are met. There is often a social event that my friend can join in. All the staff are very friendly, professional and a credit to their
profession, taking care of all residents and going the extra mile to make sure the residents are cared for and happy. There are plenty of staff on duty & my friend & I can always speak to someone if we need to.
12 March 2025
My father was 94 when he moved to Ash lodge and had a whole array of medical problems, that would have presented a challenge to anyone looking after him, but he was always shown great care and treated with respect and dignity and I observed this first hand as I was a frequent visitor. The hygiene
standards are excellent and all the staff were always so kind, and helpful if I had a query or problem concerning my dad. I am so grateful he spent his final year in the care of the staff at Ash Lodge and have no hesitation in recommending the Home to anyone who is looking to place their loved one in a home where they will be looked after and well cared for.
25 February 2025
Our friend has been at Ash Lodge for three years. He's happy there, well looked after. It's an impressive place.
Every time we visit we are moved by the kindness and friendliness of the staff and the thoroughly competent way issues are dealt with.
Usually, all the doors of the rooms are open and
we can see and smile at the other residents as walk down the corridor. Our friend told us that one of his carers wanted him to write her a poem. This is what he wrote -
'Oh carer, our caring angel,
Here in Ash Lodge, our home,
Your grateful charges thank you for all the love you've shown'.
Latest Reviews for Ash Lodge Care Home with Nursing
30 April 2026
After a difficult few months with my aunts health and welfare, we have found the perfect place for her to be! A very caring, supportive home, with brilliant staff. Always someone to speak to if I'm at all concerned but to be honest, that's not happening very much. I feel at ease now that my aunt is
in a safe place, being cared for 24 hours of a day. Thank you for the peace of mind.
17 April 2026
I am so happy that Dad was able to spend his final few years at Ash Lodge. From the moment Dad arrived at Ash Lodge he was treated with care, dignity and love. My brother and I were also immediately advised what processes we should both initiate ourselves on Dad's arrival. In hindsight this was
invaluable advise which was really important as well.
Whenever I visited Dad I had a warm and friendly welcome from everyone at Ash Lodge. Over time I got to know everyone involved in caring and looking after Dad as well. Everyone working there, in whatever capacity, were kind and considerate. Each person felt like a friend too. So as well as caring and supporting all of Dad's needs mine were also fully met too. Like, since I was travelling from afar to visit Dad, I was allowed to make myself a hot drink on arriving at Ash Lodge. This meant though that Dad and I could then both have a cup of tea together while initially catching up on different things.
For myself, especially when I could no longer stay overnight in my parents' house, Ash Lodge felt like my second home.
Therefore Ash Lodge Care Home is a very special place and I will treasure forever the special memories I have of Dad while he was living at Ash Lodge.
So many thanks to the whole Team at Ash Lodge for providing the opportunity to make all of this happen including everyone's help and support given to both Dad and myself.
05 February 2026
My brother was admitted to Ash Lodge due to a life limiting illness and although he was resident for a brief amount of time, I found the staff to be kind and considerate. I was always able to speak to a member of the nursing team, who knew my brother's needs very well. They clearly care a great deal
about the people that they care for. Nothing is too much trouble and he was well looked after in his short stay. My thanks go to the whole team.
26 January 2026
The minute you walk through the doors the caring, wonderful atmosphere is obvious. My partner received excellent care throughout his short stay - as did I. Nothing was too much trouble and every member of staff went out of their way to help support and care. I can't thank Ash Lodge and their amazing
team enough for making our nightmare a little easier.
18 December 2025
I would like to thank the staff at Ash Lodge Nursing Home, for putting on a lovely Christmas dinner for the residents and their relatives. The staff were very helpful and the food was very nice. It was a lovely thought to include relatives for a celebration.
23 September 2025
Ash Lodge Care Home is brilliant, clean, nice rooms, and staff are so nice and always at hand if you need them. Cannot praise them enough. We are so pleased to know that our mother is having the best treatment and being well looked after.
02 June 2025
My brother received nursing care at Ash Lodge for 3 months. High praise for the care my brother received in every respect. Nothing was ever too much trouble, staff always cheerful and smiling and cared about the relatives too. My brother passed away at Ash Lodge but it was in a well cared for and
dignified way. No hesitation in recommending Ash Lodge 100%
11 April 2025
My late brother was a resident in Ash Lodge Nursing Home last October. Although he was only there for a very short time, I cannot praise the staff enough for all the care they gave him in this final chapter of his life. They showed him such kindness and respected his dignity at all times ensuring
all his needs were met. We were able to visit at any time and I cannot thank the staff enough for all the support and advice they gave us at a very distressing time.
08 April 2025
No problems with day to day care. Very supportive staff who are thorough and maintain clients needs and dignity well. Place is always clean, log in and log out diary kept fro safety/security reasons which gives me assurance. I have had o problems but thank the staff for their ongoing support.
07 April 2025
My beloved friend was at Ash Lodge for 10 months . He sadly passed away in February . He came into care after being very poorly in hospital and not being well enough to go back home . I had one wish that he could be placed in a nursing home where he would receive good care and Ash Lodge fulfilled
this wish . Leaving your beloved home is difficult for anyone but Ash Lodge made this easier for him. He was welcomed warmlyI. visited him regularly and observed the staff to be kind and caring to him . They treated him with dignity and respect. They were welcoming to visitors as well as approachable if we had any concerns . It's the little touches like the receptionist fetching his paper everyday that made such a difference to him . They made a difficult situation easier . His room and the other areas of the home were always spotless and smelt clean. I shall always be grateful that we picked this home for our dear friend and would definitely recommend it to others .
07 April 2025
We are very happy with all aspects of Ash Lodge. my mother feels safe & secure and we as a family are grateful that she is cared for and well looked after. Thank you.
31 March 2025
On our first visit to Ash Lodge we were told that residents would be loved. It is our experience that in our final month with you this was demonstrated over and over again by all staff, for this we are truly grateful.
25 March 2025
My cousin was transferred from hospital to A.L in June 2024. This was done very quickly & I was apprehensive that it may not be appropriate but my husband & I did an impromptu visit - no appointment, no notice but the staff on duty were welcoming & answered all of our questions. Cleanliness is
outstanding. To date the care has been excellent, the staff are always on hand & professional. There has been an ongoing issue with food as my cousin is coeliac but word with the manager & within 20 minutes problem solved. As a visitor I am always made welcome.
25 March 2025
Overall the home and staff are very caring and obliging to needs and are always helpful where possible. Daytime staff are exceptional. Nighttime staff are poor & only do the bare minimum. Food is poor & random and we choose to buy our own. It would be ideal if staff wore name badges.
25 March 2025
All the family was happy with the care they gave my mother over the time which she was in the home. The home is well staffed with caring nurses & the facilities are excellent.
24 March 2025
Very caring staff.
Well organised.
Make people feel welcome
Put the residents first
Good listeners.
24 March 2025
As a regular visitor to the resident my experience of the facilities and care provided at Ash Lodge are excellent overall. The facilities are of an excellent quality and well maintained. The care and nursing provided along with the interaction with visitors is excellent.
18 March 2025
I visit my friend every Tuesday afternoon. She is very well cared for. The whole place is very clean & always smells lovely. All of my friends physical needs are met. There is often a social event that my friend can join in. All the staff are very friendly, professional and a credit to their
profession, taking care of all residents and going the extra mile to make sure the residents are cared for and happy. There are plenty of staff on duty & my friend & I can always speak to someone if we need to.
12 March 2025
My father was 94 when he moved to Ash lodge and had a whole array of medical problems, that would have presented a challenge to anyone looking after him, but he was always shown great care and treated with respect and dignity and I observed this first hand as I was a frequent visitor. The hygiene
standards are excellent and all the staff were always so kind, and helpful if I had a query or problem concerning my dad. I am so grateful he spent his final year in the care of the staff at Ash Lodge and have no hesitation in recommending the Home to anyone who is looking to place their loved one in a home where they will be looked after and well cared for.
25 February 2025
Our friend has been at Ash Lodge for three years. He's happy there, well looked after. It's an impressive place.
Every time we visit we are moved by the kindness and friendliness of the staff and the thoroughly competent way issues are dealt with.
Usually, all the doors of the rooms are open and
we can see and smile at the other residents as walk down the corridor. Our friend told us that one of his carers wanted him to write her a poem. This is what he wrote -
'Oh carer, our caring angel,
Here in Ash Lodge, our home,
Your grateful charges thank you for all the love you've shown'.