Submit a Review for Millfield Care Home
Bury New Road, Heywood, OL10 4RQ
View full details of Millfield Care HomeLatest Reviews for Millfield Care Home
19 August 2025
My Mum went into Millfield on the 24th July for end of life care, she passed away on Sunday 27th July. In her short stay I could not fault the staff for the care she received, all the staff were very caring and compassionate not only to my Mum but to our family as well.
Thank you.
26 May 2025
I have seen a big difference in my auntie since arriving at Millfield. The staff are amazing! Although my auntie doesn't take pert in all activities there is plenty on offer. My auntie was just surviving at her previous care home, at Millfield she is thriving. Thanks particularly to two carers.
19 May 2025
The Service of all the staff is excellent, the staff and carers are brilliant, very thoughtful, helpful and no complaints at all, they are so caring, my mum has struggled with her dementia and at times it has been hard for the staff, but they have done wonderful,the entertainment and activities are
brilliant for them as well making it a pleasant experience.
Thank you for all your help.
26 March 2025
After what was a very upsetting and stressfull time for my family . My mum went into this care home in December 2024 after suffering a massive stroke .
I really can not say enough good things about this home . After my mum received very little care and support in hospital, The staff here could not
do enough for her to try and support her , as she is non verbal they have all taken the time to get to know her to understand what she wants and needs . After feeling like what was a constant battle in the hospital to make sure my mum got the care she deserved since she has been at Millfield things have been so much less stressfull and upsetting for us and my mum .They really do care about the residents and making sure they are happy . All the staff are so loverly nothing is ever to much trouble for them . We feel very lucky to have found this home and the people who work in it . it's just a really nice place and would recommend to anyone looking for a carehome for a loved one .
Thank you
13 March 2025
I am a friend of a resident here. I assisted him making the choice of care home. From the start the staff were so welcoming & approachable. My friend moved in in October & has been very happy & feels safe & cared for. There is always activities etc to join in with & Halloween party, Christmas events
etc. In my opinion this residential home is one of the best that I have seen.
20 November 2024
The staff work so hard in taking care of the residents and the care home is very clean. The resident I go to see has said the food is good.
24 September 2024
My dad seems to enjoy being at Millfield Care Home, and I am happy he is safe and well looked after.
24 September 2024
Brilliant care home, best in the area. All staff are attentive and caring, too many to mention. Lovely place for my mum to stay.
12 September 2024
Staff are outstanding, go above and beyond. Also other departments such as kitchen, cleaners and laundry all work together and maintenance.
12 September 2024
Mum has been a resident for nearly 6 years - Millfield and its staff are the best in the area. The facilities (bars, lounge, shop and cafe etc) are fantastic and homely. The rooms are spacious, clean and well-presented/furnished. All staff are friendly, approachable and professional - they all feel
like our extended family! They look after Mum perfectly and make her happy/comfortable. There are loads of activities and Mum is always encouraged to join in when she's able. We can't rate this home highly enough - it's perfect!
16 August 2024
Your care home is full of the most wonderful and loving people ever. You took care of my great-grandmother until the very end. I saw the love and care you had for her, when your carer came in and kissed her on the head, in the final days of her life, whilst I was visiting her with family. You are
such a compassionate bunch. Keep up the really great work.
22 May 2023
I must write a review the staff are caring, compassionate and go well beyond their remit. My son has MND and the staff are brilliant with him and make him feel valued. No one wants to be in a care home but this home is one I would recommend highly.
A huge shout out to the ladies who interact with
quizzes and activities to keep everyone amused and happy.
Thanks to you all.
15 November 2022
The Unit Manager and Care Team have been amazing, and nothing has been too much trouble, my aunty is comfortable, well cared for and settled and looks better than she has for a long time. As a family member, I have felt continually supported and informed throughout the whole process of my aunty
coming initially as a short-stay resident to now being permanent. My aunty has a nice room, with a great view of the lovely gardens.
06 October 2022
My dad was transferred here from the hospital as he was at end of life. He was only there for approx 8 hours before he passed away. The staff are friendly enough but the home itself is not very clean. My dad's room hadn't been cleaned, there was a bin in the room that was full of rubbish. The floor
was dirty and the overall decor was very outdated. I wouldn't have had my dad as a resident in there and unfortunately, as he was at end of life the hospital decided it was their choice not mine to transfer him there. I think there is a lot of room for improvement to the home and then it would be a lovely place.
14 March 2022
Absolutely shocking care home. Tell you to phone to book an appointment before you can come and see relatives yet you can ring all day every day and no one ever answers the phone. Yet when you turn up at the home majority of the staff are sat in the office feet up. Absolute disgrace. Certain staff
roll their eyes at you when you ask them a simple request like can you let me out as it is key coded doors like they have no interest in actually doing their job.
07 June 2021
My mum's been in two previous homes before this one and I can honestly say this is the best home out of them all. The staff are tremendous with all the residents and helpful. If you have a question they have time to explain things and put you at ease.
07 June 2021
Excellent
07 June 2021
Resident is well looked after, always looks clean and tidy. Room and surrounding area tidy and well maintained. Staff lovely, polite and understanding. Really good communication if any issue arise with resident.
07 June 2021
The staff at Millfield Care Home have so much empathy for us and I feel relaxed and at home when I visit my father. The staff and management are friendly and that helps so much when we are leaving as I know my dad is in good hands.
24 May 2021
Come a long way since arriving at Millfield. Learnt to walk again during my recovery. Could not wish for better carers and nursing staff.
Latest Reviews for Millfield Care Home
19 August 2025
My Mum went into Millfield on the 24th July for end of life care, she passed away on Sunday 27th July. In her short stay I could not fault the staff for the care she received, all the staff were very caring and compassionate not only to my Mum but to our family as well.
Thank you.
26 May 2025
I have seen a big difference in my auntie since arriving at Millfield. The staff are amazing! Although my auntie doesn't take pert in all activities there is plenty on offer. My auntie was just surviving at her previous care home, at Millfield she is thriving. Thanks particularly to two carers.
19 May 2025
The Service of all the staff is excellent, the staff and carers are brilliant, very thoughtful, helpful and no complaints at all, they are so caring, my mum has struggled with her dementia and at times it has been hard for the staff, but they have done wonderful,the entertainment and activities are
brilliant for them as well making it a pleasant experience.
Thank you for all your help.
26 March 2025
After what was a very upsetting and stressfull time for my family . My mum went into this care home in December 2024 after suffering a massive stroke .
I really can not say enough good things about this home . After my mum received very little care and support in hospital, The staff here could not
do enough for her to try and support her , as she is non verbal they have all taken the time to get to know her to understand what she wants and needs . After feeling like what was a constant battle in the hospital to make sure my mum got the care she deserved since she has been at Millfield things have been so much less stressfull and upsetting for us and my mum .They really do care about the residents and making sure they are happy . All the staff are so loverly nothing is ever to much trouble for them . We feel very lucky to have found this home and the people who work in it . it's just a really nice place and would recommend to anyone looking for a carehome for a loved one .
Thank you
13 March 2025
I am a friend of a resident here. I assisted him making the choice of care home. From the start the staff were so welcoming & approachable. My friend moved in in October & has been very happy & feels safe & cared for. There is always activities etc to join in with & Halloween party, Christmas events
etc. In my opinion this residential home is one of the best that I have seen.
20 November 2024
The staff work so hard in taking care of the residents and the care home is very clean. The resident I go to see has said the food is good.
24 September 2024
My dad seems to enjoy being at Millfield Care Home, and I am happy he is safe and well looked after.
24 September 2024
Brilliant care home, best in the area. All staff are attentive and caring, too many to mention. Lovely place for my mum to stay.
12 September 2024
Staff are outstanding, go above and beyond. Also other departments such as kitchen, cleaners and laundry all work together and maintenance.
12 September 2024
Mum has been a resident for nearly 6 years - Millfield and its staff are the best in the area. The facilities (bars, lounge, shop and cafe etc) are fantastic and homely. The rooms are spacious, clean and well-presented/furnished. All staff are friendly, approachable and professional - they all feel
like our extended family! They look after Mum perfectly and make her happy/comfortable. There are loads of activities and Mum is always encouraged to join in when she's able. We can't rate this home highly enough - it's perfect!
16 August 2024
Your care home is full of the most wonderful and loving people ever. You took care of my great-grandmother until the very end. I saw the love and care you had for her, when your carer came in and kissed her on the head, in the final days of her life, whilst I was visiting her with family. You are
such a compassionate bunch. Keep up the really great work.
22 May 2023
I must write a review the staff are caring, compassionate and go well beyond their remit. My son has MND and the staff are brilliant with him and make him feel valued. No one wants to be in a care home but this home is one I would recommend highly.
A huge shout out to the ladies who interact with
quizzes and activities to keep everyone amused and happy.
Thanks to you all.
15 November 2022
The Unit Manager and Care Team have been amazing, and nothing has been too much trouble, my aunty is comfortable, well cared for and settled and looks better than she has for a long time. As a family member, I have felt continually supported and informed throughout the whole process of my aunty
coming initially as a short-stay resident to now being permanent. My aunty has a nice room, with a great view of the lovely gardens.
06 October 2022
My dad was transferred here from the hospital as he was at end of life. He was only there for approx 8 hours before he passed away. The staff are friendly enough but the home itself is not very clean. My dad's room hadn't been cleaned, there was a bin in the room that was full of rubbish. The floor
was dirty and the overall decor was very outdated. I wouldn't have had my dad as a resident in there and unfortunately, as he was at end of life the hospital decided it was their choice not mine to transfer him there. I think there is a lot of room for improvement to the home and then it would be a lovely place.
14 March 2022
Absolutely shocking care home. Tell you to phone to book an appointment before you can come and see relatives yet you can ring all day every day and no one ever answers the phone. Yet when you turn up at the home majority of the staff are sat in the office feet up. Absolute disgrace. Certain staff
roll their eyes at you when you ask them a simple request like can you let me out as it is key coded doors like they have no interest in actually doing their job.
07 June 2021
My mum's been in two previous homes before this one and I can honestly say this is the best home out of them all. The staff are tremendous with all the residents and helpful. If you have a question they have time to explain things and put you at ease.
07 June 2021
Excellent
07 June 2021
Resident is well looked after, always looks clean and tidy. Room and surrounding area tidy and well maintained. Staff lovely, polite and understanding. Really good communication if any issue arise with resident.
07 June 2021
The staff at Millfield Care Home have so much empathy for us and I feel relaxed and at home when I visit my father. The staff and management are friendly and that helps so much when we are leaving as I know my dad is in good hands.
24 May 2021
Come a long way since arriving at Millfield. Learnt to walk again during my recovery. Could not wish for better carers and nursing staff.