Submit a Review for Chestnut View Care Home
Lion Green, Haslemere, GU27 1LD
View full details of Chestnut View Care HomeLatest Reviews for Chestnut View Care Home
17 March 2026
Carer's work very hard and have a good rapport with some of the and the staff also keep me in touch. The problem is they take to long answering buzzer. I feel her dignity could be better sometimes like clean bedding changed and clothes. I have only had to ask a couple of times for this to be done
and they have come straight away. Feel bathroom and table in room could do wtih wiping over everyday and the bathroom a bit tidier and bags put in bins not just put at bottom of bins.
23 December 2025
My wife has dementia and has been here 3 1/2 years so I know Chestnut View very well. As I could no longer manage at home I admitted myself one year ago. I have found all staff kind and they have shown much respect.
19 December 2025
I have found this care home to be extremely friendly and professional in all aspects of care both medical and well being. I feel safe, respected and worthwhile and we interact as one big family looking after each and all of us both staff and residents.
25 November 2025
My father's health has deteriorated over the last year, but the staff have been brilliant at anticipating his needs. Their level of care has been excellent. It is obvious that it's not just a job, not just another resident, but they really care about all the residents they look after.
10 October 2025
Dad moved to Chestnut View aged 97 in April 2025. Going from independance to a care home (via hospital stays) was very stressful to both him and me. But the dedication and kindness of the staff, from reception onwards, was imo, outstanding. The care staff were always cheerful and helpful and made
proper connections with dad and his family. We are very grateful that he was so well looked after in his final months. There seemed to be a low turn over of staff which was comforting to dad.
22 April 2025
All I can say is... the staff are very professional, they care about every person in there. They show amazing patients and understanding with not always the most cooperative people. Everyone there is treated as an individual, my mother is not only cared for ,but, sometimes spoiled too.
I think I
want my name down on the waiting list now. Thank you to all the staff for your care and devotion the the health and well being of my mother.
04 March 2025
Wonderful caring staff. So attentive and always there to answer questions or help. Very good activities for the residents.
09 January 2025
Kind and caring.
I am extremely grateful to the staff at Chestnut View who were both kind and caring. Their care made my mother's final months more bearable. She was treated with dignity, respect and compassion and we were welcomed at every visit.
10 June 2024
I visited about a month ago and helped to feed my stepdaughter's Mother, I was amazed and delighted to see the liquid diet that she had. It was chicken, mashed potatoes, peas and carrots. It was piped on the plate and looked amazingly like a proper meal. I have been to many homes and seen the meals
and this was the best I have ever seen.
31 May 2024
On behalf of all of us, we cannot thank to the manager the staff and so many others for their care for our dad in the last few months of his life even taking the time at the end of their shifts on Dad's last day to say goodbye. He was treated with dignity, respect and compassion and as a family
knowing he was cared for and genuinely looked after was a huge comfort at such a difficult time. We would not hesitate at all to recommend Chestnut View to anyone. Thank you.
17 May 2024
A care home with a lot of heart. My elderly father was unsure about moving to the South after spending his life in a Northern Village.
Staff and other residents have made him feel so welcomed that he instantly felt at home.
Its great location is perfect for my Father who likes to get out for a
walk, with local Green, Shops, an ice-cream milk bar, a cafe, and a friendly pub all on the doorstep.
My Dad comments on how well he is cared for, the team makes him laugh and as he has memory issues he is always in the moment, they make that matter and he only ever has good things to say about them.
Chestnut View has gone above and beyond to help him orientate in a different environment and provide him with a space where he feels at home, after a few weeks of respite care I'm confident he is settled and happy there.
24 April 2024
My aunt was resident in Chestnut View Care Home for four years until her recent death. During that time, she received excellent care. The standards of the home were always excellent regarding care of the residents, cleanliness, housekeeping and catering. The carers were always attentive to her needs
and ready with a cup of tea. As my aunt's next of kin, I was given regular updates on any changes in her state of health, changes in medication and her general condition. The staff were encouraging in making sure she was as active as possible and that she engaged with other residents. When my aunt was nearing the end of her life, the standard of care was exemplary, ensuring that, although usually in a coma and not responding, she was treated with respect and dignity. We could not have wished for anything more.
07 March 2024
My experience of the nursing home is that they are very efficient, lovely staff and very caring. Have been very helpful in settling Mum in. Also helped me with social services. As you come into the entrance hall it is clean, airy and very welcoming. One staff member in particular has been
particularly helpful in answering all my questions.
02 February 2024
The staff at Chestnut View are always so kind to my mum and welcoming to me. Reception are cheerful, the maintenance team always happy to help and the carers and nurses attentive. The kitchen staff go out of their way to provide a tasty and nutritional vegetarian option for her. Both Mum and I are
very grateful to them all for the care they show her.
30 January 2024
Very attentive and caring staff considering the demanding nature of the job. The home and room is kept clean and tidy and during my visits the staff have been very professional in attending to the residents. The lounge would be my only criticism as it needs updating but I understand that is
proposed.
23 January 2024
Generally, the family are happy with Chestnut View. The reception and admin staff are exemplary. Other staff are kind and engaging but sometimes there seems to be a repetition of information required about my dad. If possible it would be nice to see more trips out of the home but I appreciate that
staffing levels are key.
18 January 2024
I am extremely happy with Chestnut View - I always find it is a lovely atmosphere in the care home and the staff and caters always very helpful.
My mother seems very content and the carers are very kind and caring towards her.
16 January 2024
Mum has been a resident of Chestnut View since May 2022. She is very happy and extremely well looked after. All the staff are very friendly and the standard of care is excellent. There is a very full and varied programme of activities to keep residents entertained as well as trips out. Family
members are always made very welcome when visiting.
12 January 2024
All the staff are extremely warm and welcoming. My mum is being so well looked after. She loves her tea and she doesn’t have to wait long for her next cup, even though the carers are very busy. They always have time to chat with a resident. When there is music on in the background, it’s nice to see
a carer take a resident’s hand and sing to them. The home makes such a big effort in including family and friends at Christmas and BBQ in the summer. There are regular meetings too, which are very important. All in all, my mum is very happy.
11 January 2024
My uncle has been at Chestnut View for some months now and I am very impressed with how well he is cared for. The carers are very kind and fun and enjoy a good relationship with my uncle. He is happy there and loves the food. All the staff are helpful and happy to discuss any queries or issues that
come up. I am always welcomed as a visitor too and am very pleased with the home overall.
Latest Reviews for Chestnut View Care Home
17 March 2026
Carer's work very hard and have a good rapport with some of the and the staff also keep me in touch. The problem is they take to long answering buzzer. I feel her dignity could be better sometimes like clean bedding changed and clothes. I have only had to ask a couple of times for this to be done
and they have come straight away. Feel bathroom and table in room could do wtih wiping over everyday and the bathroom a bit tidier and bags put in bins not just put at bottom of bins.
23 December 2025
My wife has dementia and has been here 3 1/2 years so I know Chestnut View very well. As I could no longer manage at home I admitted myself one year ago. I have found all staff kind and they have shown much respect.
19 December 2025
I have found this care home to be extremely friendly and professional in all aspects of care both medical and well being. I feel safe, respected and worthwhile and we interact as one big family looking after each and all of us both staff and residents.
25 November 2025
My father's health has deteriorated over the last year, but the staff have been brilliant at anticipating his needs. Their level of care has been excellent. It is obvious that it's not just a job, not just another resident, but they really care about all the residents they look after.
10 October 2025
Dad moved to Chestnut View aged 97 in April 2025. Going from independance to a care home (via hospital stays) was very stressful to both him and me. But the dedication and kindness of the staff, from reception onwards, was imo, outstanding. The care staff were always cheerful and helpful and made
proper connections with dad and his family. We are very grateful that he was so well looked after in his final months. There seemed to be a low turn over of staff which was comforting to dad.
22 April 2025
All I can say is... the staff are very professional, they care about every person in there. They show amazing patients and understanding with not always the most cooperative people. Everyone there is treated as an individual, my mother is not only cared for ,but, sometimes spoiled too.
I think I
want my name down on the waiting list now. Thank you to all the staff for your care and devotion the the health and well being of my mother.
04 March 2025
Wonderful caring staff. So attentive and always there to answer questions or help. Very good activities for the residents.
09 January 2025
Kind and caring.
I am extremely grateful to the staff at Chestnut View who were both kind and caring. Their care made my mother's final months more bearable. She was treated with dignity, respect and compassion and we were welcomed at every visit.
10 June 2024
I visited about a month ago and helped to feed my stepdaughter's Mother, I was amazed and delighted to see the liquid diet that she had. It was chicken, mashed potatoes, peas and carrots. It was piped on the plate and looked amazingly like a proper meal. I have been to many homes and seen the meals
and this was the best I have ever seen.
31 May 2024
On behalf of all of us, we cannot thank to the manager the staff and so many others for their care for our dad in the last few months of his life even taking the time at the end of their shifts on Dad's last day to say goodbye. He was treated with dignity, respect and compassion and as a family
knowing he was cared for and genuinely looked after was a huge comfort at such a difficult time. We would not hesitate at all to recommend Chestnut View to anyone. Thank you.
17 May 2024
A care home with a lot of heart. My elderly father was unsure about moving to the South after spending his life in a Northern Village.
Staff and other residents have made him feel so welcomed that he instantly felt at home.
Its great location is perfect for my Father who likes to get out for a
walk, with local Green, Shops, an ice-cream milk bar, a cafe, and a friendly pub all on the doorstep.
My Dad comments on how well he is cared for, the team makes him laugh and as he has memory issues he is always in the moment, they make that matter and he only ever has good things to say about them.
Chestnut View has gone above and beyond to help him orientate in a different environment and provide him with a space where he feels at home, after a few weeks of respite care I'm confident he is settled and happy there.
24 April 2024
My aunt was resident in Chestnut View Care Home for four years until her recent death. During that time, she received excellent care. The standards of the home were always excellent regarding care of the residents, cleanliness, housekeeping and catering. The carers were always attentive to her needs
and ready with a cup of tea. As my aunt's next of kin, I was given regular updates on any changes in her state of health, changes in medication and her general condition. The staff were encouraging in making sure she was as active as possible and that she engaged with other residents. When my aunt was nearing the end of her life, the standard of care was exemplary, ensuring that, although usually in a coma and not responding, she was treated with respect and dignity. We could not have wished for anything more.
07 March 2024
My experience of the nursing home is that they are very efficient, lovely staff and very caring. Have been very helpful in settling Mum in. Also helped me with social services. As you come into the entrance hall it is clean, airy and very welcoming. One staff member in particular has been
particularly helpful in answering all my questions.
02 February 2024
The staff at Chestnut View are always so kind to my mum and welcoming to me. Reception are cheerful, the maintenance team always happy to help and the carers and nurses attentive. The kitchen staff go out of their way to provide a tasty and nutritional vegetarian option for her. Both Mum and I are
very grateful to them all for the care they show her.
30 January 2024
Very attentive and caring staff considering the demanding nature of the job. The home and room is kept clean and tidy and during my visits the staff have been very professional in attending to the residents. The lounge would be my only criticism as it needs updating but I understand that is
proposed.
23 January 2024
Generally, the family are happy with Chestnut View. The reception and admin staff are exemplary. Other staff are kind and engaging but sometimes there seems to be a repetition of information required about my dad. If possible it would be nice to see more trips out of the home but I appreciate that
staffing levels are key.
18 January 2024
I am extremely happy with Chestnut View - I always find it is a lovely atmosphere in the care home and the staff and caters always very helpful.
My mother seems very content and the carers are very kind and caring towards her.
16 January 2024
Mum has been a resident of Chestnut View since May 2022. She is very happy and extremely well looked after. All the staff are very friendly and the standard of care is excellent. There is a very full and varied programme of activities to keep residents entertained as well as trips out. Family
members are always made very welcome when visiting.
12 January 2024
All the staff are extremely warm and welcoming. My mum is being so well looked after. She loves her tea and she doesn’t have to wait long for her next cup, even though the carers are very busy. They always have time to chat with a resident. When there is music on in the background, it’s nice to see
a carer take a resident’s hand and sing to them. The home makes such a big effort in including family and friends at Christmas and BBQ in the summer. There are regular meetings too, which are very important. All in all, my mum is very happy.
11 January 2024
My uncle has been at Chestnut View for some months now and I am very impressed with how well he is cared for. The carers are very kind and fun and enjoy a good relationship with my uncle. He is happy there and loves the food. All the staff are helpful and happy to discuss any queries or issues that
come up. I am always welcomed as a visitor too and am very pleased with the home overall.