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Chestnut View

Lion Green, Haslemere, Surrey GU27 1LD
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Great home, fantastic management and overall excellent service, totally recommend.Siobhan C(Friend of Resident/Service User)
Chestnut View, Haslemere
A care home with a lot of heart.A S(Daughter of Resident/Service User)
Chestnut View, Haslemere
We would not hesitate at all to recommend Chestnut View to anyone.Helen R(Daughter of Resident/Service User)
Chestnut View, Haslemere

Located in Haslemere, Chestnut View provides round-the-clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Surrey care home can enjoy purpose-built facilities, including communal areas and a hair salon. Each en-suite bedroom is decorated to a high standard, with many offering patio access to the landscaped garden.

The team takes every step to help residents settle in and...  

Care Provided by Chestnut View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,687
Residential Dementia CareFrom £1,500From £1,687
Nursing CareFrom £1,750From £1,968
Nursing Dementia CareFrom £1,750From £1,968
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Chestnut View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Daley(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 59+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Chestnut View Reviews (106)

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9.3

Chestnut View has a Review Score of 9.3 (9.259) out of 10, based on 12 reviews in the last 2 years. Over all time Chestnut View has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from Mary D (Friend of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience
Thank you.
I am so grateful to you all for your kindness & friendly welcome given to me as a visitor Especially for your care, respect, dignity and attention given to your residents
It is heartwarming to experience.
I am so thankful.

Mary.

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Review from William E (Husband of Resident) published on 3 July 2026 Submitted via Postal Card
Overall Experience

Seems a little under staffed at times. Food sometimes dry (lack of gravy). Some items of maintenance are a little slow at times.

Reply from Samantha Debenham, Reviews Team at Chestnut View
Thank you for taking the time to write us a review regarding Chestnut View.

Feedback is always important to us as is it helps us identify areas where we can improve. We are committed to providing a comfortable, well-maintained environment and a positive dining experience for all our residents and...  

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Review from Jim B (Resident / Service User) published on 10 June 2026 Submitted via Postal Card
Overall Experience

Having been living in this nursing home for 8 months, I have found the carers kind, considerate, ultimately professional and perform their vocation with the utmost dedication and kindness. Their willingness to care at all times is paramount with a calm surring adding to the experience of the whole staff. All activities catered for with dedicated staff. A first class home.

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Review from Portia B (Niece of Resident) published on 18 May 2026 Submitted via Postal Card
Overall Experience

Chestnut View has the most wonderful, kind and caring staff. Everyone has made my aunt feel so welcome and I always feel so welcome too. They really know their residents and families. My aunt feel so at home here and I feel safe in the knowledge she is being well cared for. Thank you to everyone.

Reply from Stuart Lamacraft, Reviews Team at Chestnut View

Thank you for your lovely feedback. We're delighted to hear that your aunt feels so at home at Chestnut View and that both of you feel welcomed and supported by the team. Your kind words mean so much to everyone here.

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Review from Alison J (Sister of Resident) published on 29 April 2026 Submitted via Website
Overall Experience

My brother is receiving excellent nursing care from the very professional and friendly team. The rooms are very clean comfortable modern and cheery and the home has a lovely warm atmosphere. Lots of monthly planned activities if you want to join in and the staff are all top notch. The food served is very good with lots of choices my brother tells me it's delicious.

Reply from Rhiannon Freeman-Gray, Review Team at Chestnut View

Thanks so much for your kind words! We're delighted to hear that you're so happy with the care your brother is receiving and that you find the team both professional and friendly. We're very glad your brother is enjoying the food and the activities as well. If there's ever anything more we can do for him or for you, please don't hesitate to ask!

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Review from J H (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience

Carer's work very hard and have a good rapport with some of the and the staff also keep me in touch. The problem is they take to long answering buzzer. I feel her dignity could be better sometimes like clean bedding changed and clothes. I have only had to ask a couple of times for this to be done and they have come straight away. Feel bathroom and table in room could do wtih wiping over everyday and the bathroom a bit tidier and bags put in bins not just put at bottom of bins.

Reply from Rowen Campbell, on behalf of the team at Chestnut View

Thank you for taking the time to write us a review, and for giving such constructive feedback. I will make sure your concerns and suggestions are addressed by the team at the home. It's important to us that feedback is listened to and acted on, so please just let us know if there is ever anything else we can do to support.

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Review from J B (Resident / Service User) published on 23 December 2025 Submitted via Postal Card
Overall Experience

My wife has dementia and has been here 3 1/2 years so I know Chestnut View very well. As I could no longer manage at home I admitted myself one year ago. I have found all staff kind and they have shown much respect.

Reply from Stuart Lamacraft, on behalf of the team at Chestnut View

Thank you for sharing your experience. We're pleased to hear that both you and your wife have felt treated with kindness and respect during your time at Chestnut View, and that the team has supported you well through a difficult transition.

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Review from P F (Daughter of Resident) published on 25 November 2025 Submitted via Postal Card
Overall Experience

My father's health has deteriorated over the last year, but the staff have been brilliant at anticipating his needs. Their level of care has been excellent. It is obvious that it's not just a job, not just another resident, but they really care about all the residents they look after.

Reply from Nicole Howarth, on behalf of the team at Chestnut View

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your father is receiving such great care at Chestnut View, and we're glad our team has been able to support him as his needs have changed. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from Sarah B (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card
Overall Experience

Dad moved to Chestnut View aged 97 in April 2025. Going from independance to a care home (via hospital stays) was very stressful to both him and me. But the dedication and kindness of the staff, from reception onwards, was imo, outstanding. The care staff were always cheerful and helpful and made proper connections with dad and his family. We are very grateful that he was so well looked after in his final months. There seemed to be a low turn over of staff which was comforting to dad.

Reply from Nicole Howarth, on behalf of the team at Chestnut View

Thank you for taking the time to share your experience with us at such a difficult time. We understand how challenging it can be for both residents and their families when making the transition into care, especially after a lifetime of independence, and we're truly grateful you placed your trust in...  

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Review from J E (Daughter of Resident) published on 22 April 2025 Submitted via Website
Overall Experience
All I can say is... the staff are very professional, they care about every person in there. They show amazing patients and understanding with not always the most cooperative people. Everyone there is treated as an individual, my mother is not only cared for ,but, sometimes spoiled too.

I think I want my name down on the waiting list now. Thank you to all the staff for your care and devotion the the health and well being of my mother.

Reply from Home Manager, Home Manager at Chestnut View

Thank you for taking the time to share your experience at Chestnut View. We're pleased to hear your mother feels both well cared for and valued as an individual - this is exactly the standard our team strives to maintain. It's particularly kind of you to recognise their patience and dedication. We'll be sure to pass on your thoughtful comments to the staff.

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Review from A P (Niece of Resident) published on 4 March 2025 Submitted via Postal Card
Overall Experience

Wonderful caring staff. So attentive and always there to answer questions or help. Very good activities for the residents.

Reply from Home Manager, Home Manager at Chestnut View

Thank you so much for your kind words about Chestnut View! We're truly grateful for your appreciation of our dedicated staff and the care they provide. Ensuring our residents feel supported, engaged, and valued is at the heart of everything we do. Your feedback means the world to us!

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Review from J P (Son of Resident) published on 9 January 2025 Submitted via Website
Overall Experience
Kind and caring.

I am extremely grateful to the staff at Chestnut View who were both kind and caring. Their care made my mother's final months more bearable. She was treated with dignity, respect and compassion and we were welcomed at every visit.

Reply from Stuart Lamacraft, Marketing Assistant at Chestnut View

Thank you so much for your heartfelt words. It means the world to us that our care made a positive difference during such a difficult time. Treating your mother with dignity, respect, and compassion was an honour for our team, and we're glad you felt welcomed when visiting. Your gratitude truly...  

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Review from R D (Relative of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

I visited about a month ago and helped to feed my stepdaughter's Mother, I was amazed and delighted to see the liquid diet that she had. It was chicken, mashed potatoes, peas and carrots. It was piped on the plate and looked amazingly like a proper meal. I have been to many homes and seen the meals and this was the best I have ever seen.

Reply from Monika Jankauskaite, Digital Marketing Manager at Chestnut View

Thank you for taking the time to share your experience with us. Your kind words mean a lot to us, and we will be sure to pass along your feedback to our kitchen team. It's wonderful to hear that your experience at Chestnut View Care Home met your expectations, and we hope to continue providing excellent care and dining experiences for all our residents and visitors.

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Review from Helen R (Daughter of Resident) published on 31 May 2024 Submitted via Website
Overall Experience

On behalf of all of us, we cannot thank to the manager the staff and so many others for their care for our dad in the last few months of his life even taking the time at the end of their shifts on Dad's last day to say goodbye. He was treated with dignity, respect and compassion and as a family knowing he was cared for and genuinely looked after was a huge comfort at such a difficult time. We would not hesitate at all to recommend Chestnut View to anyone. Thank you.

Reply from Monika Jankauskaite, Digital Marketing Manager at Chestnut View

Thank you so much for taking the time to share such heartfelt feedback about your experience with us at Chestnut View Care Home. Your kind words mean the world to us and truly reinforce the dedication and commitment we have towards providing exceptional care to all our residents. Your dad was not...  

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Review from A S (Daughter of Resident) published on 17 May 2024 Submitted via Website
Overall Experience
A care home with a lot of heart. My elderly father was unsure about moving to the South after spending his life in a Northern Village.
Staff and other residents have made him feel so welcomed that he instantly felt at home.
Its great location is perfect for my Father who likes to get out for a walk, with local Green, Shops, an ice-cream milk bar, a cafe, and a friendly pub all on the doorstep.
My Dad comments on how well he is cared for, the team makes him laugh and as he has memory issues he is always in the moment, they make that matter and he only ever has good things to say about them.

Chestnut View has gone above and beyond to help him orientate in a different environment and provide him with a space where he feels at home, after a few weeks of respite care I'm confident he is settled and happy there.

Reply from Monika Jankauskaite, Digital Marketing Manager at Chestnut View

Thank you so much for sharing your experience with Chestnut View Care Home! We're delighted to hear that your father has found a welcoming and supportive community here, especially after his initial uncertainty about moving to a new location. Our staff and residents take pride in creating a warm and inclusive environment where everyone feels at home.

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Review from Steven R (Nephew of Resident) published on 24 April 2024 Submitted via Website
Overall Experience

My aunt was resident in Chestnut View Care Home for four years until her recent death. During that time, she received excellent care. The standards of the home were always excellent regarding care of the residents, cleanliness, housekeeping and catering. The carers were always attentive to her needs and ready with a cup of tea. As my aunt's next of kin, I was given regular updates on any changes in her state of health, changes in medication and her general condition. The staff were encouraging in making sure she was as active as possible and that she engaged with other residents. When my aunt was nearing the end of her life, the standard of care was exemplary, ensuring that, although usually in a coma and not responding, she was treated with respect and dignity. We could not have wished for anything more.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

It warms our hearts to hear such kind words about Chestnut View Care Home. We extend our deepest condolences for the loss of your aunt, and we're grateful for the trust placed in us to care for her over the past years. Maintaining excellent standards of care, cleanliness, housekeeping, and catering...  

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Review from Lynette G (Daughter of Resident) published on 7 March 2024 Submitted via Website
Overall Experience

My experience of the nursing home is that they are very efficient, lovely staff and very caring. Have been very helpful in settling Mum in. Also helped me with social services. As you come into the entrance hall it is clean, airy and very welcoming. One staff member in particular has been particularly helpful in answering all my questions.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

Thank you for taking the time to share your positive experience with Chestnut View Care Home. We're delighted to hear that your impression of the nursing home is one of efficiency, with lovely and caring staff. It's heartening to know that they have been instrumental in assisting with the...  

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Review from S C (Daughter of Resident) published on 2 February 2024 Submitted via Website
Overall Experience

The staff at Chestnut View are always so kind to my mum and welcoming to me. Reception are cheerful, the maintenance team always happy to help and the carers and nurses attentive. The kitchen staff go out of their way to provide a tasty and nutritional vegetarian option for her. Both Mum and I are very grateful to them all for the care they show her.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

Thank you for sharing your positive experience about Chestnut View Care Home. We are delighted to learn that our staff's kindness and warmth have made a positive impact on both your mother and yourself. Our team is dedicated to creating a supportive and caring environment, and your kind words...  

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Review from Jeff C (Son of Resident) published on 30 January 2024 Submitted via Website
Overall Experience

Very attentive and caring staff considering the demanding nature of the job. The home and room is kept clean and tidy and during my visits the staff have been very professional in attending to the residents. The lounge would be my only criticism as it needs updating but I understand that is proposed.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

Thank you for your thoughtful review of Chestnut View Care Home. We appreciate your positive comments regarding the attentive and caring staff, as well as the cleanliness and professionalism observed during your visits. Your feedback about the lounge needing an update is duly noted. We value your...  

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Review from Jenny H (Daughter of Resident) published on 23 January 2024 Submitted via Website
Overall Experience

Generally, the family are happy with Chestnut View. The reception and admin staff are exemplary. Other staff are kind and engaging but sometimes there seems to be a repetition of information required about my dad. If possible it would be nice to see more trips out of the home but I appreciate that staffing levels are key.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

Thank you for taking the time to share your feedback on Chestnut View Care Home. We greatly appreciate your positive comments regarding the exemplary service provided by our reception and admin staff. We acknowledge your concerns about the repetition of information about your father and will work...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Chestnut View.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Chestnut View.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Chestnut View

What types of Care is Chestnut View registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chestnut View have?

There are 60 Single Rooms.

What are the Facilities & Services at Chestnut View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Chestnut View to the centre of Haslemere?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestnut View to verify any information. View our terms and conditions. Chestnut View has an Enhanced Service -more info.