
Great home, fantastic management and overall excellent service, totally recommend.Siobhan C(Friend of Resident/Service User)

A care home with a lot of heart.A S(Daughter of Resident/Service User)

We would not hesitate at all to recommend Chestnut View to anyone.Helen R(Daughter of Resident/Service User)

Great home, fantastic management and overall excellent service, totally recommend.Siobhan C(Friend of Resident/Service User)

A care home with a lot of heart.A S(Daughter of Resident/Service User)

We would not hesitate at all to recommend Chestnut View to anyone.Helen R(Daughter of Resident/Service User)

Located in Haslemere, Chestnut View provides round-the-clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Surrey care home can enjoy purpose-built facilities, including communal areas and a hair salon. Each en-suite bedroom is decorated to a high standard, with many offering patio access to the landscaped garden.
The team takes every step to help residents settle in and...
Care Provided by Chestnut View
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Chestnut View for full pricing details and T&Cs.
Contact Chestnut View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Rachel Daley(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 59+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Chestnut View Reviews (106)
Chestnut View has a Review Score of 9.3 (9.259) out of 10, based on 12 reviews in the last 2 years.
Over all time Chestnut View has 106 reviews.
Staff are first-class.
Mum has been here a year now, and I'm so glad we chose this home. The care is so wonderful, and the staff are so kind. I have absolutely no worried about her.
My grandad is in the care home and he loves it. Professional care and the best carers. I like the place and that it is so close to the town centre and nearby green space.
Thank you for taking the time to review Chestnut View. We are pleased to hear that your Granddad loves his home and that the level of care provided is professional.
Unfortunately, the maintenance is not as good as the care. Since moving into my current room several months ago, I have had no hot water in my bathroom.
The food is generally good but is often disappointing due to poor menu planning.
Normally I feel at ease and comfortable in my room.
We value your feedback and are pleased to read you feel at ease and are comfortable in your room.
We are aware of the ongoing issue with the hot water to your bathroom and continue to work with external suppliers to resolve this, as it is...
I have been very well cared for here.
It was a shock to me but I have been treated with respect and I am gradually getting acclimatised.
It is a cheerful place to be.
Stupefying repetitive food, inedible. Help of very limited quality and a language problem I don't need. Apart from that...Air quality is good, convenient location for family and mostly willing to help with dressing and chores. Activities are not needed, it is not possible for me to move normally.
Staff very kind and helpful.
Over the past couple of months, the home has been replacing members of staff due to people moving on, during this time they have maintained their usual, exceptionally high standards of care for my mother. The remaining staff and the new members of staff now on board and joining the team, deserve a pat on the back for the way they always go beyond what is expected of them. My family and I are very grateful. We especially appreciate the fact that the in-house management are so approachable and are so knowledgeable about the needs of their residents.
Wonderful care home. All of the staff are just so loving and caring whilst showing great respect to the people in their care and their families. They showed my husband great compassion and I shall always be in debt to them all. Over the 4 years I knew them, they became my second loving home and family.
The staff could not be kinder or more thoughtful. I was informed when talking to an excellent new member of staff how little formal training he had done. Activity notices need to be in a larger font.
Overall things are good.
Lovely staff, who are always busy and do an excellent job. One more entertainment staff member would be good so that more time one-to-one with individual residents might be possible.
A well run care home. My wife has Alzheimer's are is well cared for.
I have requested that my husband's washing is put into a bag for my collection. Why do care home laundry to everything on a boil wash? With no regard to colour or garment!
Good management structure improving weekly.
My mother is treated with dignity, respect, love and care and this has meant that my family and I can feel we are doing our very best for her. We love going to visit and have made many new friends. My mother has Alzheimer's.
I find Chestnut View attractive welcoming and well run. My Father is cared for well and has settled in as well as can be expected. The staff are friendly and provide good care to my father and to me when visiting. My Fathers needs are met and he appreciates what the home does for him. My Father has been at the home for approximately 5 months over a winter/spring period and we look forward to the summer months.
Chestnut View is a good residential home. The staff are wonderful, they are so cheerful and helpful, I can't fault them at all. They have made my life very pleasant whilst I have been here.
A first-class care home, providing excellent service and care. Cheerful, friendly and obliging staff. All aspects of care very good. Food is first-class, plentiful, varied and nutritious. The staff are a team who work together very well many of whom seem to have been here a long time. All services are provided e.g activities, hairdressing, chiropody. Set in a lovely town with rural views and a peaceful setting.
All my family and friends have nothing but praise for your home. We knew when we first came into your front room, that this was the home for dad.
All the management and carers in your home are so friendly and caring. Nothing was too much trouble.
The activity carers are brilliant, so helpful and so much fun for everyone, including us as a family. Dad is unwell at the moment but we have been kept up to date with all his treatments, and they look after us just as well. Well done everyone. See you all soon.
I am very happy with my mom's care. All staff are polite and very helpful.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Chestnut View.
Accreditations
There are no accreditations posted yet for Chestnut View.
Meet the Team (0)
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