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Chestnut View

Lion Green, Haslemere, Surrey GU27 1LD
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Great home, fantastic management and overall excellent service, totally recommend.Siobhan C(Friend of Resident/Service User)
Chestnut View, Haslemere
A care home with a lot of heart.A S(Daughter of Resident/Service User)
Chestnut View, Haslemere
We would not hesitate at all to recommend Chestnut View to anyone.Helen R(Daughter of Resident/Service User)
Chestnut View, Haslemere

Located in Haslemere, Chestnut View provides round-the-clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Surrey care home can enjoy purpose-built facilities, including communal areas and a hair salon. Each en-suite bedroom is decorated to a high standard, with many offering patio access to the landscaped garden.

The team takes every step to help residents settle in and...  

Care Provided by Chestnut View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,687
Residential Dementia CareFrom £1,500From £1,687
Nursing CareFrom £1,750From £1,968
Nursing Dementia CareFrom £1,750From £1,968
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Chestnut View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Daley(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 59+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Chestnut View Reviews (106)

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9.3

Chestnut View has a Review Score of 9.3 (9.259) out of 10, based on 12 reviews in the last 2 years. Over all time Chestnut View has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from T W (Son of Resident) published on 9 March 2020 Submitted via Postal Card
Overall Experience
Happy with Mum's care.

Staff are first-class.

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Review from I W (Son of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

Mum has been here a year now, and I'm so glad we chose this home. The care is so wonderful, and the staff are so kind. I have absolutely no worried about her.

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Review from Dar M (Nephew of Resident) published on 13 November 2019 Submitted via Website
Overall Experience

My grandad is in the care home and he loves it. Professional care and the best carers. I like the place and that it is so close to the town centre and nearby green space.

Reply from Tori Blackadder, Marketing Assistant at Chestnut View

Thank you for taking the time to review Chestnut View. We are pleased to hear that your Granddad loves his home and that the level of care provided is professional.

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Review from J L (Resident / Service User) published on 23 October 2019 Submitted via Postal Card
Overall Experience
I have found the staff to be very friendly and caring. Not every day is the same but as far as I am concerned nothing is bad.
Unfortunately, the maintenance is not as good as the care. Since moving into my current room several months ago, I have had no hot water in my bathroom.
The food is generally good but is often disappointing due to poor menu planning.

Normally I feel at ease and comfortable in my room.

Reply from Tori Blackadder, Marketing Assistant at Chestnut View
Thank you for taking the time to review Chestnut View.
We value your feedback and are pleased to read you feel at ease and are comfortable in your room.

We are aware of the ongoing issue with the hot water to your bathroom and continue to work with external suppliers to resolve this, as it is...  

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Review from Doreen D (Resident / Service User) published on 13 November 2018 Submitted via Postal Card
Overall Experience
Just to say I came here by ambulance after a fall at the residential home in which I was living.
I have been very well cared for here.
It was a shock to me but I have been treated with respect and I am gradually getting acclimatised.

It is a cheerful place to be.

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Review from Edith W (Resident / Service User) published on 8 November 2018 Submitted via Postal Card
Overall Experience

Stupefying repetitive food, inedible. Help of very limited quality and a language problem I don't need. Apart from that...Air quality is good, convenient location for family and mostly willing to help with dressing and chores. Activities are not needed, it is not possible for me to move normally.

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Review from Audrey A (Resident / Service User) published on 5 November 2018 Submitted via Postal Card
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Staff very kind and helpful.

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Review from Maxine G (Daughter of Resident) published on 29 October 2018 Submitted via Website
Overall Experience

Over the past couple of months, the home has been replacing members of staff due to people moving on, during this time they have maintained their usual, exceptionally high standards of care for my mother. The remaining staff and the new members of staff now on board and joining the team, deserve a pat on the back for the way they always go beyond what is expected of them. My family and I are very grateful. We especially appreciate the fact that the in-house management are so approachable and are so knowledgeable about the needs of their residents.

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Review from Lesley B (Wife of Resident) published on 25 July 2018 Submitted via Postal Card
Overall Experience

Wonderful care home. All of the staff are just so loving and caring whilst showing great respect to the people in their care and their families. They showed my husband great compassion and I shall always be in debt to them all. Over the 4 years I knew them, they became my second loving home and family.

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Review from T W (Son of Resident) published on 13 July 2018 Submitted via Postal Card
Overall Experience
Chestnut View has had a difficult 6 months with a temporary manager (now sorted)/

The staff could not be kinder or more thoughtful. I was informed when talking to an excellent new member of staff how little formal training he had done. Activity notices need to be in a larger font.

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Review from A D (Daughter of Resident) published on 10 July 2018 Submitted via Postal Card
Overall Experience
My mother is quite happy and settled, the staff find the time to chat to her which she likes.

Overall things are good.

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Review from Catherine L (Daughter of Resident) published on 28 June 2018 Submitted via Postal Card
Overall Experience

Lovely staff, who are always busy and do an excellent job. One more entertainment staff member would be good so that more time one-to-one with individual residents might be possible.

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Review from Alexander P (Husband of Resident) published on 28 June 2018 Submitted via Postal Card
Overall Experience

A well run care home. My wife has Alzheimer's are is well cared for.

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Review from J B (Wife of Resident) published on 16 May 2018 Submitted via Postal Card
Overall Experience
Staff are all very caring, although some need more training and understanding in how they deal with dementia. Currently, they lack leadership, although I understand that this is to be resolved this coming week with the appointment of a team leader and more organised responsibilities and tasks.
I have requested that my husband's washing is put into a bag for my collection. Why do care home laundry to everything on a boil wash? With no regard to colour or garment!

Good management structure improving weekly.

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Review from Helen J (Daughter of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience
Chestnut View Care Home is everything we could wish for and more.

My mother is treated with dignity, respect, love and care and this has meant that my family and I can feel we are doing our very best for her. We love going to visit and have made many new friends. My mother has Alzheimer's.

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Review from Terence B (Son of Resident) published on 3 May 2018 Submitted via Postal Card
Overall Experience

I find Chestnut View attractive welcoming and well run. My Father is cared for well and has settled in as well as can be expected. The staff are friendly and provide good care to my father and to me when visiting. My Fathers needs are met and he appreciates what the home does for him. My Father has been at the home for approximately 5 months over a winter/spring period and we look forward to the summer months.

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Review from Philip T (Resident / Service User) published on 4 December 2017 Submitted via Website
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Chestnut View is a good residential home. The staff are wonderful, they are so cheerful and helpful, I can't fault them at all. They have made my life very pleasant whilst I have been here.

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Review from S W (Resident / Service User) published on 21 November 2017 Submitted via Postal Card
Overall Experience

A first-class care home, providing excellent service and care. Cheerful, friendly and obliging staff. All aspects of care very good. Food is first-class, plentiful, varied and nutritious. The staff are a team who work together very well many of whom seem to have been here a long time. All services are provided e.g activities, hairdressing, chiropody. Set in a lovely town with rural views and a peaceful setting.

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Review from Sue C (Daughter of Resident) published on 21 November 2017 Submitted via Postal Card
Overall Experience

All my family and friends have nothing but praise for your home. We knew when we first came into your front room, that this was the home for dad.

All the management and carers in your home are so friendly and caring. Nothing was too much trouble.

The activity carers are brilliant, so helpful and so much fun for everyone, including us as a family. Dad is unwell at the moment but we have been kept up to date with all his treatments, and they look after us just as well. Well done everyone. See you all soon.

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Review from Martin P (Son of Resident) published on 21 November 2017 Submitted via Postal Card
Overall Experience

I am very happy with my mom's care. All staff are polite and very helpful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Chestnut View.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

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