Our relative has blossomed with the care and attention she has receivedRaymond T(Brother of Resident/Service User)
Our relative has blossomed with the care and attention she has receivedRaymond T(Brother of Resident/Service User)
Located in Haslemere, Chestnut View provides round-the-clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Surrey care home can enjoy purpose-built facilities, including communal areas and a hair salon. Each en-suite bedroom is decorated to a high standard, with many offering patio access to the landscaped garden.
The team takes every step to help residents settle in and...
Located in Haslemere, Chestnut View provides round-the-clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Surrey care home can enjoy purpose-built facilities, including communal areas and a hair salon. Each en-suite bedroom is decorated to a high standard, with many offering patio access to the landscaped garden.
The team takes every step to help residents settle in and enjoy an independent life. A regular schedule of activities and outings in the home’s own minibus gives residents plenty to look forward to.
Contact Chestnut View to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Chestnut View for full pricing details and T&Cs.
Chestnut View has a Review Score of 9.4 (9.372) out of 10, based on 15 reviews in the last 2 years.
Over all time Chestnut View has 109 reviews.
We are very happy we chose this home for our mother who has been there a few years now. She is cared for by excellent, caring and very professional staff always happy to go the extra mile for her and for us. There generally seems to be some kind of stimulating activity going on and we feel very...
We are very happy we chose this home for our mother who has been there a few years now. She is cared for by excellent, caring and very professional staff always happy to go the extra mile for her and for us. There generally seems to be some kind of stimulating activity going on and we feel very welcome when we visit (pre Corona Virus obviously). Our mother seems very contented and settled and we always get an immediate response when we ring and enquire after her. Many thanks to everyone there especially during this challenging time.
Thank you for the kind words it means a lot during these unprecedented times.
I actually completed a review of Chestnut View Care Home in February this year when the Coronavirus was known about, but the subsequent impact that was to follow on our lives and those of our loved ones was still to be fully realised. With what has occurred over the last six weeks, I felt it was...
I actually completed a review of Chestnut View Care Home in February this year when the Coronavirus was known about, but the subsequent impact that was to follow on our lives and those of our loved ones was still to be fully realised. With what has occurred over the last six weeks, I felt it was important to take this opportunity to re-emphasise my thanks and gratitude to everyone at Chestnut View for their tireless work ethic; which has never been in question along with the continued love and care that is provided to so many loved ones within the home.
Whilst caring for our loved ones, it has been rightly recognised by the government and the nation that you are prepared to put your own health to one side to continue to do the job you all love and are so proud to go to work for every day.
My mother has been at Chestnut View for over eight years now, and in that time, the love and care provided by all members of the care home team to her has been exemplary. Thank you all.
Thank you for your review it is always most helpful and especially during these unprecedented times to know you feel reassured.
A "modern" purpose-built home that is light and spacious. The environment is well cared for and clean, some areas recently refurbished. All the staff are welcoming, friendly and very approachable. They take good care of our mum. There are much better consistency and a greater sense of stability...
A "modern" purpose-built home that is light and spacious. The environment is well cared for and clean, some areas recently refurbished. All the staff are welcoming, friendly and very approachable. They take good care of our mum. There are much better consistency and a greater sense of stability since the change of management last year. There is a range of activities each week and relatives are often invited to join in with special events as well.
Thank you for taking the time to provide feedback. We are delighted to read that the changes in management have had a positive impact on the consistency of care for both the residents and their families.
Staff are first-class.
Staff are first-class.
Mum has been here a year now, and I'm so glad we chose this home. The care is so wonderful, and the staff are so kind. I have absolutely no worried about her.
Mum has been here a year now, and I'm so glad we chose this home. The care is so wonderful, and the staff are so kind. I have absolutely no worried about her.
My grandad is in the care home and he loves it. Professional care and the best carers. I like the place and that it is so close to the town centre and nearby green space.
My grandad is in the care home and he loves it. Professional care and the best carers. I like the place and that it is so close to the town centre and nearby green space.
Thank you for taking the time to review Chestnut View. We are pleased to hear that your Granddad loves his home and that the level of care provided is professional.
The food is...
Normally I feel at ease and comfortable in my room.
We are aware of the ongoing issue with the hot water to your bathroom and continue to work with external suppliers to resolve this, as it is...
Thank you for taking the time to review Chestnut View.Thank you for sharing that you would like menu planning given more consideration. Our regular resident meetings provide opportunities to discuss this.
It is a cheerful place to be.
It is a cheerful place to be.
Stupefying repetitive food, inedible. Help of very limited quality and a language problem I don't need. Apart from that...Air quality is good, convenient location for family and mostly willing to help with dressing and chores. Activities are not needed, it is not possible for me to move normally.
Stupefying repetitive food, inedible. Help of very limited quality and a language problem I don't need. Apart from that...Air quality is good, convenient location for family and mostly willing to help with dressing and chores. Activities are not needed, it is not possible for me to move normally.
Staff very kind and helpful.
Staff very kind and helpful.
Over the past couple of months, the home has been replacing members of staff due to people moving on, during this time they have maintained their usual, exceptionally high standards of care for my mother. The remaining staff and the new members of staff now on board and joining the team, deserve a...
Over the past couple of months, the home has been replacing members of staff due to people moving on, during this time they have maintained their usual, exceptionally high standards of care for my mother. The remaining staff and the new members of staff now on board and joining the team, deserve a pat on the back for the way they always go beyond what is expected of them. My family and I are very grateful. We especially appreciate the fact that the in-house management are so approachable and are so knowledgeable about the needs of their residents.
Wonderful care home. All of the staff are just so loving and caring whilst showing great respect to the people in their care and their families. They showed my husband great compassion and I shall always be in debt to them all. Over the 4 years I knew them, they became my second loving home and...
Wonderful care home. All of the staff are just so loving and caring whilst showing great respect to the people in their care and their families. They showed my husband great compassion and I shall always be in debt to them all. Over the 4 years I knew them, they became my second loving home and family.
The staff could not be kinder or more thoughtful. I was informed when talking to an excellent new member of staff how little formal training he had done. Activity notices need to be in a larger font.
The staff could not be kinder or more thoughtful. I was informed when talking to an excellent new member of staff how little formal training he had done. Activity notices need to be in a larger font.
Overall things are good.
Overall things are good.
Lovely staff, who are always busy and do an excellent job. One more entertainment staff member would be good so that more time one-to-one with individual residents might be possible.
Lovely staff, who are always busy and do an excellent job. One more entertainment staff member would be good so that more time one-to-one with individual residents might be possible.
A well run care home. My wife has Alzheimer's are is well cared for.
A well run care home. My wife has Alzheimer's are is well cared for.
I...
Good management structure improving weekly.
My mother is treated with dignity, respect, love and care and this has meant that my family and I can feel we are doing our very best for her. We love going to visit and have made many new friends. My mother has Alzheimer's.
My mother is treated with dignity, respect, love and care and this has meant that my family and I can feel we are doing our very best for her. We love going to visit and have made many new friends. My mother has Alzheimer's.
I find Chestnut View attractive welcoming and well run. My Father is cared for well and has settled in as well as can be expected. The staff are friendly and provide good care to my father and to me when visiting. My Fathers needs are met and he appreciates what the home does for him. My Father has...
I find Chestnut View attractive welcoming and well run. My Father is cared for well and has settled in as well as can be expected. The staff are friendly and provide good care to my father and to me when visiting. My Fathers needs are met and he appreciates what the home does for him. My Father has been at the home for approximately 5 months over a winter/spring period and we look forward to the summer months.
Chestnut View is a good residential home. The staff are wonderful, they are so cheerful and helpful, I can't fault them at all. They have made my life very pleasant whilst I have been here.
Chestnut View is a good residential home. The staff are wonderful, they are so cheerful and helpful, I can't fault them at all. They have made my life very pleasant whilst I have been here.
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