
Great home, fantastic management and overall excellent service, totally recommend.Siobhan C(Friend of Resident/Service User)

A care home with a lot of heart.A S(Daughter of Resident/Service User)

We would not hesitate at all to recommend Chestnut View to anyone.Helen R(Daughter of Resident/Service User)

Great home, fantastic management and overall excellent service, totally recommend.Siobhan C(Friend of Resident/Service User)

A care home with a lot of heart.A S(Daughter of Resident/Service User)

We would not hesitate at all to recommend Chestnut View to anyone.Helen R(Daughter of Resident/Service User)

Located in Haslemere, Chestnut View provides round-the-clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Surrey care home can enjoy purpose-built facilities, including communal areas and a hair salon. Each en-suite bedroom is decorated to a high standard, with many offering patio access to the landscaped garden.
The team takes every step to help residents settle in and...
Care Provided by Chestnut View
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Chestnut View for full pricing details and T&Cs.
Contact Chestnut View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Rachel Daley(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 59+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Chestnut View Reviews (106)
Chestnut View has a Review Score of 9.3 (9.259) out of 10, based on 12 reviews in the last 2 years.
Over all time Chestnut View has 106 reviews.
Only criticism is the food which is not great, she requires a soft diet and daily receives the same unidentifiable pureed lumps which she dislikes, rather than mashed normal food which was provided in hospital and enjoyed. Have tried to get food improved but not succeeded!
The food is great and the menu varied with plenty of choices. There are plenty of day trips and activities including an "Abba" afternoon which was great fun. A big thank you from all the family for making such a high level of care and support to mum.
My aunt has been at Chesnut View for two years, suffering from mild learning needs and dementia as well as being in her late 80's. I have been very impressed with the standard of care provided, especially since there's been a new manager. My aunt is happy, well looked after and has plenty of activities and socialising on a regular basis. She enjoys her life, the carers always go the extra required to make activities suitable to all residents. The food is good, visitors are warmly welcomed (including pet dogs!) and you're always greeted on 1st name terms. Most importantly it is clear the staff do care about the happiness of their residents, which is the biggest positive for any relative.
My mum has been living at Chestnut View for about eighteen months, after transferring from another care home in the area. Since her arrival, the warmth and dignity she has received have been wonderful and extremely reassuring to me as I live far away. The staff are all so caring, patient and understanding and treat mum more like a friend than just a resident. And it’s the personal touches from the carers that I know mum really likes. Also, I’m made to feel really welcome, and able to talk and discuss with carers and nurses who I’ve got to know on first name terms. Chestnut View is a truly warm and delightful home, and I feel super grateful to all the terrific staff. Thank you!
The care is always great, the staff act on our advice and help to maximise each and every person's quality of life and independence.
My father has been a resident for nearly two years and is very happy and well looked after. Staff are always pleasant and visitors made very welcome. We are always kept informed of any issues, good or bad. Would definitely recommend.
My mother has been resident at Chestnut View for the last 18 months, moving from a smaller residential home after a fall and needing nursing care. She has been extremely well looked after by the staff and we have no worries about her care. The rooms are modern and well furnished and kept very clean. I would recommend Chestnut View unreservedly.
My father has lived in the home for about seven years in the residential area and has recently been transferred to the dementia unit. After an initial confusion, he has now settled into his new room and I believe it has given him a new boost, as he is encouraged to participate more in the activities on offer. We as a family, have always been very happy with Chestnut View and cannot commend the staff enough.
All the staff are extremely caring, friendly and helpful. Feeling of space and variety of pleasant communal rooms overlooking Lion Green to see life, even if confined to the home. Visitors always welcomed at all times.
My family and I are pleased with and thankful for the level of care and kindness which my husband receives at Chestnut View Care Home.
Dad enjoys his days here and is always complimentary of his food, outings and help/support given to him.
Many thanks to everyone.
All staff at Chestnut View are very friendly. It is a very safe environment. When we visit it is very friendly - staff, residents, even the cook. Me and my husband visit once a week and we always feel very welcome here.
What a wonderful care/nursing home. My husband has been cared and loved by these wonderful people for over 2 and a half years now. They are all like my extended family. I have recently had to make the decision to place my mother who is 97 into a care home and there could only be one choice for our family and this is the best choice "Chestnut View" Haslemere. Outstanding care and love from the manager and all her staff. Thank you all from the bottom of my heart.
I came to the Chestnut View Care Home last October from the hospital on palliative care due to a liver failure. My two daughters told me that the specialist at the hospital had given me about 2 weeks to live. Due to the fantastic care is given to me in this care home and the marvellous food, my appetite improved and my liver and kidney readings improved. After that, I was diagnosed with cancer of the right tonsil, had 5 radiotherapy treatments and I can walk now! This Chestnut View Care Home is absolutely brilliant in all ways and my two daughters help is very valuable as well. I'd give this care home 1000% out 100%
Very good.
I like the active part of the home, there is always something to do. I am a very active person and I have never been stopped to do what I like. The staff here is semi-skilled and that's what I like about Chestnut View.
This home in the beginning of my aunts care which was four years ago was good, due to several changes of management it was poor. The new manager has picked the place back up to it's initial good standard. The staff have been excellent and some should be commended very caringly indeed.
I think this home is first class. The staff treated the residents with great respect. Very clean, very friendly and happy residents and staff.
chestnut View provided everything I could have wished for. They made my mum's last few weeks of life happy and dignified.
My father-in-law's abilities have deteriorated but the care he receives is excellent. The staff patiently feed him and try to understand what he is trying to say to them.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Chestnut View.
Accreditations
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Meet the Team (0)
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