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Chestnut View

Lion Green, Haslemere, Surrey GU27 1LD
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Great home, fantastic management and overall excellent service, totally recommend.Siobhan C(Friend of Resident/Service User)
Chestnut View, Haslemere
A care home with a lot of heart.A S(Daughter of Resident/Service User)
Chestnut View, Haslemere
We would not hesitate at all to recommend Chestnut View to anyone.Helen R(Daughter of Resident/Service User)
Chestnut View, Haslemere

Located in Haslemere, Chestnut View provides round-the-clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Surrey care home can enjoy purpose-built facilities, including communal areas and a hair salon. Each en-suite bedroom is decorated to a high standard, with many offering patio access to the landscaped garden.

The team takes every step to help residents settle in and...  

Care Provided by Chestnut View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,687
Residential Dementia CareFrom £1,500From £1,687
Nursing CareFrom £1,750From £1,968
Nursing Dementia CareFrom £1,750From £1,968
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Chestnut View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Daley(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 59+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Chestnut View Reviews (106)

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9.3

Chestnut View has a Review Score of 9.3 (9.259) out of 10, based on 12 reviews in the last 2 years. Over all time Chestnut View has 106 reviews.

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Review from Jane D (Daughter of Resident) published on 18 January 2024 Submitted via Website
Overall Experience
I am extremely happy with Chestnut View - I always find it is a lovely atmosphere in the care home and the staff and caters always very helpful.

My mother seems very content and the carers are very kind and caring towards her.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

Thank you for sharing your positive experience with Chestnut View Care Home. We're delighted to hear that you find it to be a lovely atmosphere, and we appreciate your kind words about our helpful staff and carers. It's heartening to know that your mother is content, and we're grateful for your...  

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Review from Christine R (Daughter of Resident) published on 16 January 2024 Submitted via Website
Overall Experience

Mum has been a resident of Chestnut View since May 2022. She is very happy and extremely well looked after. All the staff are very friendly and the standard of care is excellent. There is a very full and varied programme of activities to keep residents entertained as well as trips out. Family members are always made very welcome when visiting.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

We truly appreciate your positive feedback. It's wonderful to hear that your mother is happy and well cared for at Chestnut View Care Home. We take pride in our friendly staff, excellent standard of care, and the engaging activities offered by our dedicated lifestyles team. We're thrilled to...  

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Review from Margo M (Daughter of Resident) published on 12 January 2024 Submitted via Website
Overall Experience

All the staff are extremely warm and welcoming. My mum is being so well looked after. She loves her tea and she doesn’t have to wait long for her next cup, even though the carers are very busy. They always have time to chat with a resident. When there is music on in the background, it’s nice to see a carer take a resident’s hand and sing to them. The home makes such a big effort in including family and friends at Christmas and BBQ in the summer. There are regular meetings too, which are very important. All in all, my mum is very happy.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

We truly appreciate your positive feedback about Chestnut View Care Home. It's heartening to know that the team's warmth and welcoming nature have created a positive environment for your mother. The attention to her preferences and the efforts made by staff to engage residents through music are...  

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Review from Helen L (Niece of Resident) published on 11 January 2024 Submitted via Website
Overall Experience

My uncle has been at Chestnut View for some months now and I am very impressed with how well he is cared for. The carers are very kind and fun and enjoy a good relationship with my uncle. He is happy there and loves the food. All the staff are helpful and happy to discuss any queries or issues that come up. I am always welcomed as a visitor too and am very pleased with the home overall.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

We're grateful for your positive feedback on Chestnut View Care Home. Your acknowledgment of the excellent care, positive relationships, and delightful atmosphere means a lot to us. We understand how crucial mealtimes are, and we're thrilled to hear that he loves the food provided by our dedicated...  

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Review from William M (Friend of Resident) published on 16 September 2023 Submitted via Website
Overall Experience

I attended the family bbq and summer party and had a lovely day, there was plenty of food and drink and lots of fun and laughter. The singer brought in was brilliant and sang exactly the right type of songs, including a fun ABBA medley. The raffle was great and lots of prizes were given out, I met and talked to the manager and carers who were all very supportive and friendly.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

We're delighted to hear about your positive experience at the family BBQ and summer party here at Chestnut View Care Home. It's wonderful that you enjoyed a day filled with food, drinks, fun, and laughter. The live entertainment, including the ABBA medley, added to the enjoyment. It's great to know...  

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Review from Linda T (Niece of Resident) published on 16 September 2023 Submitted via Postal Card
Overall Experience

Spent a great afternoon sat outside at a BBQ with my aunt, it was lovely for me to meet other residents and their families. All the food was cooked to perfection and everything, from burgers, to salad, to cakes, was very tasty. All the staff were happily mingling with all the residents, it was great to see everyone enjoying themselves. A lot of time and energy was put into making the afternoon a complete success. My aunt and all the children really enjoyed the cakes and ice creams.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

We're delighted to hear about your enjoyable afternoon at the BBQ here at Chestnut View Care Home. It's wonderful that you had the opportunity to meet other residents and their families while relishing perfectly cooked food and tasty treats. The staff's active participation in mingling with the...  

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Review from Christine W (Daughter of Resident) published on 11 September 2023 Submitted via Website
Overall Experience
Everybody at Chestnut View was welcoming and caring, right from when I made my initial phone call asking whether they had space to take Mum for respite, until I took her home six weeks later. Nothing was too much trouble, either to help her with daily life, or supporting me with advice with how to get financial assessment etc.
Mum became part of the 'family' very quickly and was encouraged to join in with the diverse activities, which she enjoyed. The building is clean and bright throughout, which adds to the welcoming atmosphere. The garden is pleasant to sit in, as are the various sitting areas, which is lovely because visitors are not restricted to having to sit in bedrooms to have private conversations. Although the staff are busy, there is a feeling of calm, which must affect everyone there.

Mum came out saying she would be very happy to go there for respite again and that, should they day come where she had to live in a care home permanently, she would be very happy there.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

We appreciate your positive feedback about Chestnut View Care Home and the care your mother received during her stay. It's heartening to hear that staff were welcoming and caring from your very first contact. It's great to know that your mother quickly felt at home and enjoyed participating in...  

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Review from Simon J (Relative of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

We visited today, as we have on many occasions since our relative was admitted in May 2023. We have been greeted with smiles and really helpful staff every time. Often offered a drink and cake! The handyman has been of great help as our relative needed a phone line fitted, with complications, but he helped and all was well. Thank you!

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

We're delighted to hear about your positive experiences at Chestnut View Care Home during your visits. The warm and helpful staff who greet you with smiles and offer refreshments contribute to a welcoming environment. It's great to know that our maintenance team's assistance was a valuable support...  

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Review from N R (Daughter of Resident) published on 3 July 2023 Submitted via Postal Card
Overall Experience

My overall impression of Chestnut View Care Home is good. The staff are lovely, dedication and very approachable. They do a difficult job willingly and cheerfully. I found the nursing staff efficient, friendly and kind. The volunteers and maintenance crew were delightful and always went the 'extra mile'.

Reply from Fatmata Cochrane, Home Manager at Chestnut View

Thank you for your review, we value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.

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Review from Marie N (Power of Attorney of Resident) published on 24 May 2023 Submitted via Website
Overall Experience

I think we all recognise how difficult it is making the decision to choose the right care home for your family member and to hopefully get the best care for them, especially if you’re not always locally enough to visit all the time. The home is well-run and clean and offers a huge number of activities but what stands out is, without doubt, the staffing team. Our family member is in the dementia unit but he also has nursing issues which are looked after too. He arrived in March and has been there five weeks and since he arrived he has been so well cared for. All the team from admin and reception to the nursing and care team have shown so much kindness, empathy and understanding not only to our family member but also to us, the family. As soon as you enter the home you are greeted with warmth and friendliness by all the staff - it has a very homely feeling. Our family member is always clean, tidy and smartly dressed - and is very happy.

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Review from Siobhan C (Friend of Resident) published on 10 May 2023 Submitted via Website
Overall Experience

Great home, fantastic management and overall excellent service, totally recommend. Residents are very well cared for and the staff are a pleasure to deal with while providing excellent care to the residents and our families.

Reply from Fatmata Cochrane, Home Manager at Chestnut View

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from F D (Daughter of Resident) published on 23 January 2023 Submitted via Website
Overall Experience

Sadly I do not feel able to leave a positive review as my mother has not had the best experience at the home. I appreciate we were very fortunate to get a place during the first lockdown. On the whole, the staff are lovely.

Reply from Sydney Lyttleton, Marketing Assistant at Chestnut View

We would like to apologize for your negative experience. We do our best to ensure that our residents and their families are happy with our service. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 01428 652622 at your earliest convenience, it would be greatly appreciated.

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Review from Jacqui S (Daughter of Resident) published on 18 January 2023 Submitted via Website
Overall Experience
My 95-year-old mother has been staying at Chestnut View Care Home since May 2020 and has been very well looked after.
There has been a change in management since she arrived (the previous manager was a superstar!) and inevitably the pandemic has been challenging times for the care home with many changes in the team as you would expect, however, I have always felt that the carers are very attentive with my mother and they have gone out of their way to keep her comfortable and happy.
My mother always seems content, not anxious, there is a lovely, friendly atmosphere every time I visit and I am very grateful to the staff there who work 24/7 and their dedication clearly shines through for all the residents they look after, including my dear elderly mother.

I would wholeheartedly recommend Chestnut View to anyone looking for a relative.

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Review from Helen W (Daughter of Resident) published on 17 January 2023 Submitted via Website
Overall Experience

All in all, I am quite happy with the care given to my mother. Whenever I have had a problem they have addressed it. I would like to see them take my mother down to the lounge more often but she can be quite stubborn, a little cajoling would help. My mum looks healthy and seems happy. I have always found the staff very accommodating.

Reply from Fatmata Cochrane, Home Manager at Chestnut View

Thank you for taking the time to review Chestnut View. Your feedback is important to us, as is the care and well-being of all of our residents. We believe we have a fantastic team here at Chestnut View and your recognition of this is appreciated. We will continue to encourage your mother down to the lounge more often.

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Review from Raymond T (Brother of Resident) published on 17 October 2022 Submitted via Postal Card
Overall Experience

From our experience, the home is well-run and with attentive staff and management. Our relative has blossomed with the care and attention she has received which is reassuring for us.

Reply from Fatmata Cochrane, Home Manager at Chestnut View

Thank you for taking the time to review Chestnut View. Your feedback is important to us, as is the care and well-being of all of our residents. We are delighted your loved one has blossomed with the care and attention she received from our dedicated member of staff. We will continue to provide attentive and excellent care to our residents.

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Review from Karen L (Wife of Resident) published on 19 July 2022 Submitted via Postal Card
Overall Experience

My experience was that the staff at the home, in most cases, went out of their way to make my husband happy and comfortable during his stay but his deteriorating mobility made it difficult for them. Because he was not always able to go to the lounge for the activities he could not always have the interaction he needed, someone to come and talk to him more when he was bedbound (I visited him every day) and I know shortages of staff made this difficult and also Covid regulations. (Perhaps volunteer visitors now?).

Reply from Fatmata Cochrane, Home Manager at Chestnut View

Thank you for taking the time to review Chestnut View. Your feedback is important to us, as is the care and well-being of all of our residents. We are delighted your husband enjoyed his stay with us and we will endeavour to have more tailor-made, individual base actives for all our residents to enhance their stay with us.

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Review from R S (Wife of Resident) published on 15 June 2022 Submitted via Postal Card
Overall Experience

My experience over the last three years is that the Chestnut View Care Home has a very welcoming and friendly atmosphere! It has experienced the same problems as other nursing and care homes but can still welcome all visitors and the people being cared for in the home with a smile and a "hello"!

Reply from Fatmata Cochrane, Home Manager at Chestnut View

Thank you very much for taking the time to give us a review. Your thoughts and contribution are important to us. I will feedback to my team. We look forward to your visit. Thank you.

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Review from Kevin H (Son of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience

My father was a resident in the home for just over a year. He arrived during the Covid-19 restriction period from a situation where we spent most of the day alone. Before he arrived, he was lonely, bored and unhappy, within the home he was very happy and joined in the activities - he was treated by the staff with compassion and dignity, well-fed and felt secure. Some major improvements were made to the management of the home during his stay.

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Review from S K (Daughter of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience

A very short stay for my father (5-days), but he was cared for well, and the staff were extremely kind and thoughtful.

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Review from Nicolina J (Friend of Resident) published on 22 March 2022 Submitted via Website
Overall Experience
The staff are so friendly and caring here. We have always felt that they go the extra mile to look after the residents.
It’s a challenging role and yet they always greet us with a smile and are so helpful.

Keep up the good work.

Reply from Monika Jankauskaite, Digital Marketing Manager at Chestnut View

Thank you for your kind words! We have a great group of staff who work together to deliver the kind of care that we would all want and expect for ourselves and loved ones.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Chestnut View.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Chestnut View.

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