Old Schools Lane, Ewell Village, Epsom, KT17 1TJ
View Full Details of Priory CourtVery nice and very caring.
Like living here. Friendly staff. Lots to do.
I am very happy for my husband to be at Priory Court. Everyone is so professional yet friendly. Unlimited kindness is much appreciated.
We have found that the staff at Priory Court care home have all been friendly, caring and professional. My mum has been treated with kindness and dignity throughout. The staff have worked hard to meet mum's particular care needs and made special efforts to include her as much as possible in activities of the home.
I find Priory Court a pleasant peaceful place! MIL was a caterer and said the food is very nice! My mother was in a home and it was not nice! This is paradise compared to that. The staff are friendly and the reception staff are wonderful they always welcome you with a smile. 10/10 v good.
By far the best dementia care home we have visited. The staff at priory Court home are not only professional but polite and welcoming. The quality of care is excellent and the standard of hygiene is extremely high. The home cooked food is delicious and always serviced in the dining room with clean and fresh table linen. I can't praise the care home enough.
Staff always warm and friendly. Residents always enjoying there activities cleanliness at all times.
I would just like to say that we are really delighted with the care mum is receiving here- such lovely, friendly staff nothing is too much trouble. She is surrounded by smiling faces and caring staff at all times. The facilities are brilliant and for the first time in ages, she is joining in with all the various activities and has made new friends- so important to enhance her life. The atmosphere so friendly and everybody is so kind and caring.
Very attentive, safe and secure environment. My relative stayed for respite care and he recovered very well thanks to the excellent care he received. He particularly enjoyed the lovely meals.
First impressions on entering the building is there is always a helpful friendly receptionist, and there are often residents looking at papers and drinking tea and coffee, with music playing so a good atmosphere. Security is always a priority so very good. Choice of menu is very good and varied and nothing is too much trouble when you speak to any of the staff. There are a good choice of activities to occupy all day, with trips to some of the shopping centres. The room is a reasonable sign with a walk in sit down shutter facility, so good they allow well behaved pets to visit. As a visitor the only downside is not always easy to park, but its all about facilities for the residents.
Whilst visiting a friend, the staff was very friendly, the home looked very homely. Activities was going on throughout the home involving the residents. I would highly recommend this home to friends and family.
Excellent care, excellent activities
The staff that look after my mother are wonderful and always helpful and I trust them 100% with my mothers care. However I often see other members of staff sitting around on their phones (several times now) and not attending the residents. I found the room dirty with no clean towels, no cups or beakers in room so she was unable to have a glass of water. Broken towel rail (three years now), bathroom floor isn't the best to be polite. Furniture in room is not fit for purpose (maybe in the 70's). This isn't a scathing review of the home as I could go on but they definitely need to up their game.
Can not say enough how well my mother is looked after. She enjoys the activities and all the entertainment.
My mum came to Priory Court straight from hospital on 9th December. Right from an initial visit on 7th December we were impressed, friendly, relaxed care and yet professional and safe. Mum has had a great stay, been very well looked after and enjoyed her time here. It has been so reassuring to the family that she's been so well looked after. A huge thank you and happy Christmas.
Everyone is treated as an individual and all needs are cared for.
Very friendly and helpful reception staff. Our friend who is a resident seems to be well looked after. Her room is quite spacious, light and clean.
Priory Court has a real family atmosphere and supports the residents and their family/carers. My mother was a resident during her long Alzheimer's journey. The dedication of staff, and care given was second to none, amazing, particularly during the end-of-life care when she was able to stay with her familiar surroundings and carers. Thank you Priory Court.
The Memory Cafe. A new venture hosted at Priory Court, I came to the second one. I was made so welcome with no pressure, just encouraging chats with those around me. It was led by a community team who were excellent, we had a lovely array of food and drinks! All supplied as a gift from the management. Well done to you all. I look forward to the next one.
Very happy. I know she is well taken care of. Thank you.
Very nice and very caring.
Like living here. Friendly staff. Lots to do.
I am very happy for my husband to be at Priory Court. Everyone is so professional yet friendly. Unlimited kindness is much appreciated.
We have found that the staff at Priory Court care home have all been friendly, caring and professional. My mum has been treated with kindness and dignity throughout. The staff have worked hard to meet mum's particular care needs and made special efforts to include her as much as possible in activities of the home.
I find Priory Court a pleasant peaceful place! MIL was a caterer and said the food is very nice! My mother was in a home and it was not nice! This is paradise compared to that. The staff are friendly and the reception staff are wonderful they always welcome you with a smile. 10/10 v good.
By far the best dementia care home we have visited. The staff at priory Court home are not only professional but polite and welcoming. The quality of care is excellent and the standard of hygiene is extremely high. The home cooked food is delicious and always serviced in the dining room with clean and fresh table linen. I can't praise the care home enough.
Staff always warm and friendly. Residents always enjoying there activities cleanliness at all times.
I would just like to say that we are really delighted with the care mum is receiving here- such lovely, friendly staff nothing is too much trouble. She is surrounded by smiling faces and caring staff at all times. The facilities are brilliant and for the first time in ages, she is joining in with all the various activities and has made new friends- so important to enhance her life. The atmosphere so friendly and everybody is so kind and caring.
Very attentive, safe and secure environment. My relative stayed for respite care and he recovered very well thanks to the excellent care he received. He particularly enjoyed the lovely meals.
First impressions on entering the building is there is always a helpful friendly receptionist, and there are often residents looking at papers and drinking tea and coffee, with music playing so a good atmosphere. Security is always a priority so very good. Choice of menu is very good and varied and nothing is too much trouble when you speak to any of the staff. There are a good choice of activities to occupy all day, with trips to some of the shopping centres. The room is a reasonable sign with a walk in sit down shutter facility, so good they allow well behaved pets to visit. As a visitor the only downside is not always easy to park, but its all about facilities for the residents.
Whilst visiting a friend, the staff was very friendly, the home looked very homely. Activities was going on throughout the home involving the residents. I would highly recommend this home to friends and family.
Excellent care, excellent activities
The staff that look after my mother are wonderful and always helpful and I trust them 100% with my mothers care. However I often see other members of staff sitting around on their phones (several times now) and not attending the residents. I found the room dirty with no clean towels, no cups or beakers in room so she was unable to have a glass of water. Broken towel rail (three years now), bathroom floor isn't the best to be polite. Furniture in room is not fit for purpose (maybe in the 70's). This isn't a scathing review of the home as I could go on but they definitely need to up their game.
Can not say enough how well my mother is looked after. She enjoys the activities and all the entertainment.
My mum came to Priory Court straight from hospital on 9th December. Right from an initial visit on 7th December we were impressed, friendly, relaxed care and yet professional and safe. Mum has had a great stay, been very well looked after and enjoyed her time here. It has been so reassuring to the family that she's been so well looked after. A huge thank you and happy Christmas.
Everyone is treated as an individual and all needs are cared for.
Very friendly and helpful reception staff. Our friend who is a resident seems to be well looked after. Her room is quite spacious, light and clean.
Priory Court has a real family atmosphere and supports the residents and their family/carers. My mother was a resident during her long Alzheimer's journey. The dedication of staff, and care given was second to none, amazing, particularly during the end-of-life care when she was able to stay with her familiar surroundings and carers. Thank you Priory Court.
The Memory Cafe. A new venture hosted at Priory Court, I came to the second one. I was made so welcome with no pressure, just encouraging chats with those around me. It was led by a community team who were excellent, we had a lovely array of food and drinks! All supplied as a gift from the management. Well done to you all. I look forward to the next one.
Very happy. I know she is well taken care of. Thank you.