Priory Court

Old Schools Lane, Ewell Village, Epsom KT17 1TJ
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9.8 171 Reviews
  • Priory Court, Epsom
Located in Epsom, Priory Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at this Surrey care home benefit from a range of high-quality amenities, including an on-site café, a private cinema, and a dedicated hair salon. Every bedroom is thoughtfully designed, complete with its own en-suite for added comfort and privacy. The home also features a beautifully maintained garden, offering a peaceful setting to unwind with family and friends.

The specialist care service supports residents every step of the way. There is always something to look forward to with a schedule of regular activities, events and outings for residents.
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Care Provided by Priory Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1775
  • Self-Funded Residential Dementia Care: from £1775
  • Self-Funded Nursing Care: from £2025
  • Self-Funded Nursing Dementia Care: from £2025
  • RESPITE Self-Funded Residential Care: from £1925
  • RESPITE Self-Funded Residential Dementia Care: from £1925
  • RESPITE Self-Funded Nursing Care: from £2025
  • RESPITE Self-Funded Nursing Dementia Care: from £2025

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Priory Court for full pricing details and T&Cs.

Contact Priory Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Priory Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Matthew Basham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (89)
  • Single Rooms with Ensuite Wet Room (89)

Priory Court Reviews (171)

9.8

Priory Court has a Review Score of 9.8 (9.814) out of 10, based on 35 reviews in the last 2 years.
Over all time Priory Court has 171 reviews.

Overall Experience
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  • 55
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Date Published
  • 171
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Reviewer Connection to Priory Court
  • 56
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Total of 171, showing 1-20
Review from Christopher B (Son of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent just a few days in The Priory Court Nursing Home before she, very sadly, passed away. Every member of staff who we encountered treated us very kindly as visiting family members and the care given to our mum was excellent. She was treated with the utmost respect and her dignity was always
maintained. We cannot thank you all enough.
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Review from A D (Daughter-in-law of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Priory Court since June. She was very lonely living at home by herself and wasn't eating much. Since coming here she is so much happier and eating well. She really enjoys the activities and entertainers that come in. All the staff are very kind and caring and extremely helpful.
I do feel that sometimes they are under pressure and could do with some more staff. The staff all know her very well.
Reply from Rowen Campbell, on behalf of the team at Priory CourtIt's been wonderful to see how well your mother-in-law has settled with us at Priory Court, and we're glad she's happy and enjoying life. We appreciate you taking the time to write us a review, thank you!
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Review from M S (Wife of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful kindness from everyone. Very happy with the care given. I always felt welcome.
Reply from Rowen Campbell, on behalf of the team at Priory CourtThank you for taking the time to write us a review - we really do appreciate your feedback.
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Review from Pippa S (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are available, really wanted to know about mum. Excellent communication and transparency.
I feel that huge effort made to get to know my mum.
Reception/ admin so helpful.
Reply from Stuart Lamacraft, on behalf of the team at Priory CourtThank you for your thoughtful feedback. We're pleased to hear that the team have taken the time to get to know your mum and that you've felt well informed and supported throughout. Your kind words about the reception and admin team are very much appreciated.
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Review from G P (Niece of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful home, very caring. Had birthday party for my aunt, room decorated, lovely, friendly staff. Lots of various activities always happening.
Reply from Rowen Campbell, on behalf of the team at Priory CourtThank you very much for taking the time to write us a review. We're delighted that your aunt is happy with us, and that you enjoyed the birthday party. Please let us know if there is ever anything else we can do to support your aunt, or if there are any other activities she would like to see on our programme.
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Review from Kim F (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, all staff were extremely helpful and accommodating. We were all treated with dignity, care and a great amount of support. All staff at Priory Court were brilliant, from reception, care staff, doctors, nurses, catering and management. We will be highly recommending Priory Court.
Reply from Nicole Howarth, on behalf of the team at Priory CourtThank you for taking the time to leave us such a fantastic review! We're happy to hear that you had such a positive experience at Priory Court. Our team works hard to create a supportive and welcoming environment for both our residents and their loved ones, so your words mean a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Valerie B (Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All is well - happy here
Reply from Nicole Howarth, on behalf of the team at Priory CourtMany thanks for your positive review. We're so pleased to hear that you're happy and feeling settled at Priory Court. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Valerie B (Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Food excellent. Staff helpful and friendly. Rooms very pleasant. Facilities very good. Activities variable.
Reply from Nicole Howarth, on behalf of the team at Priory CourtThank you for taking the time to leave us such a fantastic review! We're happy to hear that you're receiving such great care at Priory Court, and we appreciate your kind words about the food, our team, and the facilities. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from P M (Friend of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly home safe very welcoming the lifestyle team are very friendly and encourage my friend to join in. The home is lovely and welcoming to visitors
Reply from Nicole Howarth, on behalf of the team at Priory CourtMany thanks for your positive review. We're delighted to hear that you find Priory Court friendly, safe, and welcoming. Our lifestyle team takes great pride in creating engaging activities that encourage residents to participate, so it's wonderful to know your friend is enjoying them. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Mary D (Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very well looked after. My family wished for me to be safe.
Reply from Nicole Howarth, on behalf of the team at Priory CourtThank you for taking the time to leave us such a fantastic review! We're happy to hear that you're receiving such great care at Priory Court. Our team works hard to create a welcoming and supportive environment, so your kind words mean a lot. I will pass on your kind comments to the whole team.
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Review from Amber L (Niece of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't have wished for a better home for my uncle. The staff have always gone above and beyond. Special mention to one lady who has been a wonder of help and support to my uncle and myself.
Reply from Nicole Howarth, on behalf of the team at Priory CourtThank you for your kind review. We're delighted to hear that your uncle received such great care during his time at Priory Court, it was an honour to care for him. We're really sorry for your loss and would like to pass on our sincere condolences to you and your family. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from D S (Nephew of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home was perfect for my family members needs. The care from all the staf and other residents was second to none. The care continued when uncle passed and we love them so very much.
Reply from Nicole Howarth, on behalf of the team at Priory CourtThank you so much for your kind words. It was an honour to have cared for your uncle during his time at Priory Court, and we're so glad that both he and your family felt supported throughout. We are truly sorry for your loss. On behalf of everyone at Priory Court, please accept our sincere condolences.
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Review from Steve R (Respite Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Came in with broken collar bone, aged 89, very poorly. Spent 2 weeks here. Very well looked after, leaving 30/7/2025 much fitter and more mobile.
Reply from Nicole Howarth, on behalf of the team at Priory CourtMany thanks for your positive review. We're so pleased to hear that you felt well looked after during your stay at Priory Court and that you left feeling fitter and more mobile. It was a pleasure to support you during your respite, and you'll always be welcome back should you ever need our help again. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Jean A (Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice and very caring.
Reply from Nicole Howarth, on behalf of the team at Priory CourtThank you very much for your kind words. We're delighted to hear that you're receiving such great care at Priory Court. Our team is dedicated to providing compassionate support to all our residents, and your feedback means a lot to us. If there's ever anything more we can do for you, please don't hesitate to let us know. Your kind comments will be shared with the team.
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Review from Paul W (Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like living here. Friendly staff. Lots to do.
Reply from Nicole Howarth, on behalf of the team at Priory CourtThank you for your lovely comments. We're so happy to hear that you enjoy living at Priory Court. Our team works hard to create a welcoming and engaging environment for everyone, and your kind words mean a lot to us. If there's ever anything more we can do to make your stay even better, please don't hesitate to let us know. I will pass on your kind comments to the whole team.
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Review from M W (Son of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found that the staff at Priory Court care home have all been friendly, caring and professional. My mum has been treated with kindness and dignity throughout. The staff have worked hard to meet mum's particular care needs and made special efforts to include her as much as possible in activities
of the home.
Reply from Harry O'Brien, on behalf of the team at Priory CourtThank you so much for your feedback and for your recognition of our team and all they do to provide the best for our residents. It's so important to us to provide personalised care that fits each residents needs, not just their physical challenges but their mental wellbeing too, so your praise of our efforts means the world. We're glad that your mum has been getting involved with activities and we hope she's enjoying being part of our community at Priory Court!
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Review from D J (Mother-in-law of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Priory Court a pleasant peaceful place! MIL was a caterer and said the food is very nice! My mother was in a home and it was not nice! This is paradise compared to that. The staff are friendly and the reception staff are wonderful they always welcome you with a smile. 10/10 v good.
Reply from Harry O'Brien, on behalf of the team at Priory CourtThank you for your lovely review, we're delighted to hear that you've had such a nice time at Priory Court! It's so important that our community feel welcome in our home so we really appreciate your kind comments about our team!
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Review from Richard P (Husband of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
By far the best dementia care home we have visited. The staff at priory Court home are not only professional but polite and welcoming. The quality of care is excellent and the standard of hygiene is extremely high. The home cooked food is delicious and always serviced in the dining room with clean
and fresh table linen.
I can't praise the care home enough.
Reply from Home Manager, Home Manager at Priory CourtThank you so much for your fantastic feedback, we're so delighted to hear that we made such a good impression on your visit! Our team work so hard to maintain the best standards, from the care team to the housekeeping and hospitality team, every aspect is so important to us so your recognition of this means so much. Thank you again for your lovely comments, we'll pass them on to the team!
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Review from G P (Niece of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always warm and friendly. Residents always enjoying there activities cleanliness at all times.
Reply from Home Manager, Home Manager at Priory CourtThank you for your review, and for your kind words about our team and their warm and friendly approach to their roles. We're glad you've gotten to see everyone enjoying all the activities together and hope to see you again soon!
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Review from J B (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to say that we are really delighted with the care mum is receiving here- such lovely, friendly staff nothing is too much trouble. She is surrounded by smiling faces and caring staff at all times. The facilities are brilliant and for the first time in ages, she is joining in with all
the various activities and has made new friends- so important to enhance her life. The atmosphere so friendly and everybody is so kind and caring.
Reply from Home Manager, Home Manager at Priory CourtThank you so much for your wonderful feedback, it means the world to us to know that Mum is happy at Priory Court and that the positive and caring environment has left such a lasting impression with you! It's great to see her joining in with activities and making new friends - community is at the heart of everything we do and it's so important to us that every resident feels a part of that. We really appreciate your lovely comments about our team - they'll be delighted to see this!
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Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Priory Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.814 for Priory Court is calculated as follows: ( (354 Excellents x 5) + (49 Goods x 4) + (3 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 413 Ratings = 4.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priory Court is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (114)

Accreditations

Meet the Team (1)

Matthew

Matthew Bashan

Job Title: Home Manager Joined: 2026

I lead my professional Care Team in delivering the highest level of care and support for our residents.


My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.


I feel that the Care UK philosophy matches up well with my own beliefs on care provision and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

Frequently Asked Questions about Priory Court

What types of Care is Priory Court registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Priory Court have?

There are 89 Single Rooms.

What are the Facilities & Services at Priory Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priory Court to the centre of Epsom?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Court to verify any information. View our terms and conditions. Priory Court has an Enhanced Service - more info.