Priory Court

More information from the management would have been helpful.

Care is very good and mum has done well. There has been an incident where she was attacked by another resident, which distressed her, but all in all the4 care has been good.

Overall the care at 88 is very good. All the staff very friendly and caring. The variety of food offered is really good and nice environment to eat in. Constantly trying to improve various facilities and providing new environments for residents to enjoy. All hard working and very kind to residents and family. Some human error could occur from time to time, although this improved tremendously e.g. Bell/ drink being out of reach to immobile or position of the resident being uncomfortable. Mainly though huge improvements made and just odd busy occasions.

I am very pleased with the home. My mother is being looked after by very nice staff.

My mother was placed in Priory Court after we became unable to cope at home - with double incontinence and vascular dementia. After various best interest meetings, it was decided that Priory Court would be the best solution. I have nothing but praise for the nursing manager and team who provide round the clock care and stimulate her with activities and music. All the staff are welcoming and I can take my dog to visit. Overall, it is a great comfort to know she is in safe and caring hands.

Useful for fitness i.e leg weakness.

They also care for the whole family.

We hope this service will continue. The staff are always willing to talk to us about any concerns we have.

Staff always friendly and the room is clean. A bit over priced but facilities are good.

When mum first came here I was at first worried about trusting staff with mum, however, I now feel staff have become friends to me and mother. I feel my mum is in the best place as she is happy and I feel comfortable that I don't need to worry. The activities team are excellent and always provide entertainment to keep mum stimulated.

I find that Priory Court is well run by the various members of the staff. My friend's room is warm, clean and as is the rest of Priory Court.

Priory Court is a lovely Care home where residents are treated well. I think some of the rooms could be cleaned more regularly and some carpets need cleaning/changing. While there are changes happening in the Dementia unit, I feel the lounge area is not a very welcoming and restful area for the residents, but hopefully this will change soon.

The home was kept very clean, the food freshly cooked and served with a smile, the building maintenance was kept up-to-date and visitors were welcomed by friendly staff. An increasing number and variety of in-house activities are now organised plus minibus outings plus there is an inner courtyard enabling Residents to enjoy fresh air in warmer weather.

We thought care to be very good, friendly staff and pleasant atmosphere. Helpful to and welcoming visitors regardless of time arriving. Clean and bright accommodation and pleasant surrounding garden.

My mother in law has been a resident in Priory Court Ewell since January 2016. In that time she has been treated with compassion, love and dignity by all the staff she has come into contact with. In March 2016 she was moved into Nursing Dementia and the move was handled sensitively for both her and us her family. Priory Court maintains extremely high standards and manages to keep hold of exceptionally good staff, all of whom follow the same high expectations that run throughout the care home. These people genuinely care for our loved ones and we feel blessed to have found this outstanding care home.