Priory Court

Old Schools Lane, Ewell Village, Epsom KT17 1TJ
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9.8 171 Reviews
  • Priory Court, Epsom
Located in Epsom, Priory Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at this Surrey care home benefit from a range of high-quality amenities, including an on-site café, a private cinema, and a dedicated hair salon. Every bedroom is thoughtfully designed, complete with its own en-suite for added comfort and privacy. The home also features a beautifully maintained garden, offering a peaceful setting to unwind with family and friends.

The specialist care service supports residents every step of the way. There is always something to look forward to with a schedule of regular activities, events and outings for residents.
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Care Provided by Priory Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1775
  • Self-Funded Residential Dementia Care: from £1775
  • Self-Funded Nursing Care: from £2025
  • Self-Funded Nursing Dementia Care: from £2025
  • RESPITE Self-Funded Residential Care: from £1925
  • RESPITE Self-Funded Residential Dementia Care: from £1925
  • RESPITE Self-Funded Nursing Care: from £2025
  • RESPITE Self-Funded Nursing Dementia Care: from £2025

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Priory Court for full pricing details and T&Cs.

Contact Priory Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Priory Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Matthew Basham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (89)
  • Single Rooms with Ensuite Wet Room (89)

Priory Court Reviews (171)

9.8

Priory Court has a Review Score of 9.8 (9.815) out of 10, based on 34 reviews in the last 2 years.
Over all time Priory Court has 171 reviews.

Overall Experience
  • 109
  • 55
  • 5
  • 1
  • 1
Date Published
  • 171
  • 5
  • 15
  • 34
  • 137
Reviewer Connection to Priory Court
  • 56
  • 33
  • 14
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  • 10
  • 10
  • 9
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 171, showing 161-171
Review from A M (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was placed in Priory Court after we became unable to cope at home - with double incontinence and vascular dementia. After various best interest meetings, it was decided that Priory Court would be the best solution. I have nothing but praise for the nursing manager and team who provide round
the clock care and stimulate her with activities and music. All the staff are welcoming and I can take my dog to visit. Overall, it is a great comfort to know she is in safe and caring hands.
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Review from T L (Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visit for physio weekly.
Useful for fitness i.e leg weakness.
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Review from M L (Daughter of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care for my mother who has lived here for 3 and a half years in residential dementia and nursing.
They also care for the whole family.
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Review from J A (Daughter of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been quite happy with the care my father and brother have been given.
We hope this service will continue. The staff are always willing to talk to us about any concerns we have.
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Review from Geoff H (Son-in-law of Resident) published on 12 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always friendly and the room is clean. A bit over priced but facilities are good.
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Review from Sarah CW (Daughter of Resident) published on 12 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When mum first came here I was at first worried about trusting staff with mum, however, I now feel staff have become friends to me and mother. I feel my mum is in the best place as she is happy and I feel comfortable that I don't need to worry. The activities team are excellent and always provide entertainment
to keep mum stimulated.
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Review from J B (Friend of Resident) published on 12 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that Priory Court is well run by the various members of the staff. My friend's room is warm, clean and as is the rest of Priory Court.
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Review from Karen G (Daughter of Resident) published on 7 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Priory Court is a lovely Care home where residents are treated well. I think some of the rooms could be cleaned more regularly and some carpets need cleaning/changing. While there are changes happening in the Dementia unit, I feel the lounge area is not a very welcoming and restful area for the residents,
but hopefully this will change soon.
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Review from MA (Friend of Resident) published on 21 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
As someone who often visited Priory Court, I was always confident in the care given during our friend's 4 years and 3-month stay.
I saw regular staff who worked well as a team, providing high-quality personal care to elderly and frail residents both in dementia and nursing sections.
The home was
kept very clean, the food freshly cooked and served with a smile, the building maintenance was kept up-to-date and visitors were welcomed by friendly staff. An increasing number and variety of in-house activities are now organised plus minibus outings plus there is an inner courtyard enabling Residents to enjoy fresh air in warmer weather.
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Review from D M (Friend of Resident) published on 13 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We thought care to be very good, friendly staff and pleasant atmosphere. Helpful to and welcoming visitors regardless of time arriving. Clean and bright accommodation and pleasant surrounding garden.
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Review from Mary Z (Daughter-in-law of Resident) published on 17 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident in Priory Court Ewell since January 2016. In that time she has been treated with compassion, love and dignity by all the staff she has come into contact with. In March 2016 she was moved into Nursing Dementia and the move was handled sensitively for both her and
us her family. Priory Court maintains extremely high standards and manages to keep hold of exceptionally good staff, all of whom follow the same high expectations that run throughout the care home. These people genuinely care for our loved ones and we feel blessed to have found this outstanding care home.
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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Priory Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Priory Court is calculated as follows: ( (345 Excellents x 5) + (46 Goods x 4) + (3 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 401 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priory Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (114)

Accreditations

Meet the Team (1)

Matthew

Matthew Bashan

Job Title: Home Manager Joined: 2026

I lead my professional Care Team in delivering the highest level of care and support for our residents.


My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.


I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Court to verify any information. View our terms and conditions. Priory Court has an Enhanced Service - more info.