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Priory Court

Old Schools Lane, Ewell Village, Epsom, Surrey KT17 1TJ
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Very much liked the food - in fact was excellent.J G(Respite Resident/Service User)
Priory Court, Epsom
Always clean, bright and tidy environment with lots of activities.Caroline A(Daughter of Resident/Service User)
Priory Court, Epsom
I couldn't wish for a better place for my lovely aunt to spend her remaining daysAnita R(Niece of Resident/Service User)
Priory Court, Epsom

Located in Epsom, Priory Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at this Surrey care home benefit from a range of high-quality amenities, including an on-site café, a private cinema, and a dedicated hair salon. Every bedroom is thoughtfully designed, complete with its own en-suite for added comfort and privacy. The home also...  

Care Provided by Priory Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,775From £1,996
Residential Dementia CareFrom £1,775From £1,996
Nursing CareFrom £2,025From £2,278
Nursing Dementia CareFrom £2,025From £2,278

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Priory Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Matthew Basham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (89)
  • Single Rooms with ensuite Wet Room (89)

Priory Court Reviews (175)

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9.8

Priory Court has a Review Score of 9.8 (9.805) out of 10, based on 37 reviews in the last 2 years. Over all time Priory Court has 175 reviews.

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Review from D J (Mother-in-law of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

I find Priory Court a pleasant peaceful place! MIL was a caterer and said the food is very nice! My mother was in a home and it was not nice! This is paradise compared to that. The staff are friendly and the reception staff are wonderful they always welcome you with a smile. 10/10 v good.

Reply from Harry O'Brien, on behalf of the team at Priory Court

Thank you for your lovely review, we're delighted to hear that you've had such a nice time at Priory Court! It's so important that our community feel welcome in our home so we really appreciate your kind comments about our team!

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Review from Richard P (Husband of Resident) published on 17 April 2025 Submitted via Postal Card
Overall Experience
By far the best dementia care home we have visited. The staff at priory Court home are not only professional but polite and welcoming. The quality of care is excellent and the standard of hygiene is extremely high. The home cooked food is delicious and always serviced in the dining room with clean and fresh table linen.

I can't praise the care home enough.

Reply from Home Manager, Home Manager at Priory Court

Thank you so much for your fantastic feedback, we're so delighted to hear that we made such a good impression on your visit! Our team work so hard to maintain the best standards, from the care team to the housekeeping and hospitality team, every aspect is so important to us so your recognition of this means so much. Thank you again for your lovely comments, we'll pass them on to the team!

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Review from G P (Niece of Resident) published on 8 April 2025 Submitted via Postal Card
Overall Experience

Staff always warm and friendly. Residents always enjoying there activities cleanliness at all times.

Reply from Home Manager, Home Manager at Priory Court

Thank you for your review, and for your kind words about our team and their warm and friendly approach to their roles. We're glad you've gotten to see everyone enjoying all the activities together and hope to see you again soon!

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Review from J B (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card
Overall Experience

I would just like to say that we are really delighted with the care mum is receiving here- such lovely, friendly staff nothing is too much trouble. She is surrounded by smiling faces and caring staff at all times. The facilities are brilliant and for the first time in ages, she is joining in with all the various activities and has made new friends- so important to enhance her life. The atmosphere so friendly and everybody is so kind and caring.

Reply from Home Manager, Home Manager at Priory Court

Thank you so much for your wonderful feedback, it means the world to us to know that Mum is happy at Priory Court and that the positive and caring environment has left such a lasting impression with you! It's great to see her joining in with activities and making new friends - community is at the...  

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Review from L S (Daughter-in-law of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

Very attentive, safe and secure environment. My relative stayed for respite care and he recovered very well thanks to the excellent care he received. He particularly enjoyed the lovely meals.

Reply from Home Manager, Home Manager at Priory Court

Thank you so much for your review, we're delighted that your relative had such a positive experience during his respite stay and enjoyed the food! We're so happy to hear he's made such a good recovery, and we wish him and your family the very best for the future!

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Review from J B (Son-in-law of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

First impressions on entering the building is there is always a helpful friendly receptionist, and there are often residents looking at papers and drinking tea and coffee, with music playing so a good atmosphere. Security is always a priority so very good. Choice of menu is very good and varied and nothing is too much trouble when you speak to any of the staff. There are a good choice of activities to occupy all day, with trips to some of the shopping centres. The room is a reasonable sign with a walk in sit down shutter facility, so good they allow well behaved pets to visit. As a visitor the only downside is not always easy to park, but its all about facilities for the residents.

Reply from Home Manager, Home Manager at Priory Court

Thank you for your lovely feedback, we're so pleased that you feel so welcome at Priory Court and we really appreciate that you've noticed the effort that goes into creating a comfortable and engaging environment. It's great to hear that you feel reassured by the focus on security and that our team...  

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Review from M S (Friend of Resident) published on 31 March 2025 Submitted via Website
Overall Experience
Whilst visiting a friend, the staff was very friendly, the home looked very homely.
Activities was going on throughout the home involving the residents.

I would highly recommend this home to friends and family.

Reply from Home Manager, Home Manager at Priory Court

Thank you for sharing your wonderful feedback, we're delighted to hear that you found Priory Court to be warm and homely, and that the team helped to make you feel welcome. We're delighted that you got to see the variety of activities taking place, as keeping residents engaged and fulfilled is something we're passionate about. Thanks again for your kind words.

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Review from J J (Friend of Resident) published on 28 March 2025 Submitted via Postal Card
Overall Experience

Excellent care, excellent activities

Reply from Home Manager, Home Manager at Priory Court

Thank you for your review! Our team work hard to provide the best we can for our residents and your feedback means a lot!

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Review from W A (Son of Resident) published on 3 March 2025 Submitted via Website
Overall Experience

The staff that look after my mother are wonderful and always helpful and I trust them 100% with my mothers care. However I often see other members of staff sitting around on their phones (several times now) and not attending the residents. I found the room dirty with no clean towels, no cups or beakers in room so she was unable to have a glass of water. Broken towel rail (three years now), bathroom floor isn't the best to be polite. Furniture in room is not fit for purpose (maybe in the 70's). This isn't a scathing review of the home as I could go on but they definitely need to up their game.

Reply from Home Manager, Home Manager at Priory Court

We are sorry to hear about your experience, which differs from the typical positive feedback we receive. We take comments such as this extremely seriously and have passed on your feedback to the Management team who have already learnt from and taken actions. If there is anything else we can do, please do not hesitate to contact us directly.

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Review from Jane G (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience
Can not say enough how well my mother is looked after.

She enjoys the activities and all the entertainment.

Reply from Home Manager, at Priory Court

Thank you for taking the time to share your lovely feedback, Jane, we're so glad your mother enjoys living at Priory Court and taking part in the activities and entertainment. It's great to hear that you feel assured in her care!

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Review from F M (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience

My mum came to Priory Court straight from hospital on 9th December. Right from an initial visit on 7th December we were impressed, friendly, relaxed care and yet professional and safe. Mum has had a great stay, been very well looked after and enjoyed her time here. It has been so reassuring to the family that she's been so well looked after. A huge thank you and happy Christmas.

Reply from Priory Court, Home Manager at Priory Court

We're so pleased to hear that Mum has had such a positive experience and we really appreciate you sharing your review with us, thank you! We know that it can be a difficult transition for new residents and their families but we're so happy to see that Mum has settled in well and likes her new home...  

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Review from Margaret D (Respite Resident) published on 20 January 2025 Submitted via Postal Card
Overall Experience

Everyone is treated as an individual and all needs are cared for.

Reply from Home Manager, Home Manager at Priory Court

Thank you for your review, we know how important individuality is for our residents and we appreciate your feedback on our person-centred approach! We hope you're happy in your home at Priory Court!

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Review from C F (Friend of Resident) published on 2 January 2025 Submitted via Postal Card
Overall Experience

Very friendly and helpful reception staff. Our friend who is a resident seems to be well looked after. Her room is quite spacious, light and clean.

Reply from Stuart Lamacraft, Marketing Assistant at Priory Court

Thank you for your kind review. We're pleased to hear that you've found our reception staff friendly and helpful and that your friend is well looked after at Priory Court. It's wonderful to know that her room feels spacious, light and clean, as we take great care to create a comfortable and welcoming environment for all our residents. Your feedback is greatly appreciated.

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Review from A B (Daughter of Resident) published on 24 December 2024 Submitted via Postal Card
Overall Experience

Priory Court has a real family atmosphere and supports the residents and their family/carers. My mother was a resident during her long Alzheimer's journey. The dedication of staff, and care given was second to none, amazing, particularly during the end-of-life care when she was able to stay with her familiar surroundings and carers. Thank you Priory Court.

Reply from Stuart Lamacraft, Marketing Assistant at Priory Court

Thank you so much for your kind and heartfelt review. We are deeply touched to hear that your mother experienced the family atmosphere and compassionate care we strive to provide at Priory Court. Supporting residents and their families throughout every stage of their journey, especially during such...  

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Review from J H (Wife of Resident) published on 25 November 2024 Submitted via Postal Card
Overall Experience
The Memory Cafe.

A new venture hosted at Priory Court, I came to the second one. I was made so welcome with no pressure, just encouraging chats with those around me. It was led by a community team who were excellent, we had a lovely array of food and drinks! All supplied as a gift from the management. Well done to you all. I look forward to the next one.

Reply from Stuart Lamacraft, Marketing Assistant at Priory Court

Thank you so much for your wonderful review! We're thrilled to hear that you felt so welcomed and enjoyed your time at our new event. It's heartening to know that the community team and the hospitality offered made a positive impression. We truly value creating a warm, inclusive atmosphere, and...  

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Review from P M (Daughter of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

Very happy. I know she is well taken care of. Thank you.

Reply from Stuart Lamacraft, Marketing Assistant at Priory Court

Thank you so much for your kind review. We're delighted to hear that you feel reassured knowing your loved one is well cared for at Priory Court. It means the world to our team to know we're making a positive difference. If there's anything more we can do, please don't hesitate to let us know!

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Review from Anita R (Niece of Resident) published on 26 September 2024 Submitted via Postal Card
Overall Experience

Priory Court is an exceptional care home. Dedicated caring staff dedicated to all the residents' needs. The management and all the staff and carers go the extra mile to ensure the residents are well cared for in every respect. Nothing is too much trouble, I couldn't wish for a better place for my lovely aunt to spend her remaining days, a really friendly, happy and safe home. It has a family feel. I could not rate it highly enough. I would recommend it to anyone.

Reply from Stuart Lamacraft, Marketing Assistant at Priory Court

Thank you so much for your kind words and recommendation. We're truly grateful that you feel your aunt is well cared for and safe with us at Priory Court. Our team is dedicated to providing the highest level of care, and it's heartwarming to know that the family atmosphere we strive for has made a positive impact. Your support means the world to us.

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Review from William T (Brother of Resident) published on 14 August 2024 Submitted via Postal Card
Overall Experience

From the first entry to the Priory Court reception, good, understanding and sympathetic. The room is good and clean, and staff often comes into the room checking all times that my sister was okay. When she pressed the help button she had staff come quickly and were concerned. She said that she had good care at night when she woke up, staff came quickly. The coffee in reception is excellent. All staff very professional, polite, helpful and very sympathetic.

Reply from Monika Jankauskaite, Digital Marketing Manager at Priory Court

Thank you for sharing your positive experience with Priory Court. We're so pleased to hear that your sister has felt well cared for and supported during her stay. Our team is dedicated to providing attentive and compassionate care, day and night, and it's wonderful to know that this has made a difference for her.

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Review from Vicki W (Daughter of Resident) published on 27 May 2024 Submitted via Website
Overall Experience
Priory Court has proved to be an excellent choice for my 93-year-old mother. It provides a high level of nursing care and also facilitates a good standard of independence. The residents are encouraged eat together in the dining room as well as to take part in various activities. The ensuite bedroom is nicely furnished and has a patio door which can be opened during fine weather so that she can sit outside.

The staff are always friendly and respond quickly to the call bell if the need arises.

Reply from Monika Jankauskaite, Digital Marketing Manager at Priory Court

Thank you so much for sharing your experience with us. We are delighted to hear that Priory Court has been an excellent choice for your mother. Providing a high level of nursing care while promoting independence is at the core of what we do, and we are glad to hear that this has been reflected in your mother's experience.

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Review from J G (Respite Resident) published on 26 April 2024 Submitted via Postal Card
Overall Experience

Came in to give my wife a break. Very much liked the food - in fact was excellent. Majority of staff friendly. Liked outlook from room. First week, no activities sheet. Only attended part of one activity. Floor sensor mat superb. In spite of, I thought, very clear photos and explanation, application of Farrow Wraps not good - maybe keep info in room rather than office? Thank you.

Reply from Sydney Lyttleton, Marketing Assistant at Priory Court

Thank you for sharing your experience at Priory Court Care Home. Providing delicious and nutritious meals is important to us and we're delighted that you enjoyed them. We appreciate your feedback regarding the activities and the application of Farrow Wraps. We strive to provide a range of engaging...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (49) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Priory Court.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

Meet the Team (1)

Matthew Bashan
Matthew BashanJob Title:Home ManagerJoined: 2026

I lead my professional Care Team in delivering the highest level of care and support for our residents.

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.

I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

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