Submit a Review for The Martlets
Fairlands, East Preston, Littlehampton, BN16 1HS
View full details of The MartletsLatest Reviews for The Martlets
24 December 2025
My mum has now been in the martlets for a year and over all they have been wonderful. The manager Jess is always very responsive, all the managers, nurses and staff are always friendly and approachable. I understand we may not have been the easiest family / resident to deal with having a lot go on
during my mums first year but they have been very accommodating and flexible. Medically not one single emergency or trip to hospital, stark contrast to before my mum came to the home. They have beautiful Xmas decorations up at the moment, they make the effort to make the home look nice which is lovely, overall im very happy with how things have gone over the last year and any grumbles are minor in the grand scheme of things :)
09 December 2025
Mum has settled well since getting a placement here a year age.
The staff are very kind and mum is looked after well.
Meals are home cooked to a very good standard every day and hot and cold drinks available when requested.
All areas kept very clean.
All wings of the home are secure at all
times.
There is a very nice garden surrounding the home which has lots of wildlife visiting.
Mums bedroom is nice and bright facing the garden and has an ensuite bathroom.
Excellent care all round. Mum is very happy here.
27 November 2025
My Mum has been in for respite a number of times now,
We have always been made welcome by all the staff and treated very well.
The home is a lovely place with plenty of space to move around with different rooms to go.
Everyone has been brillant and I'm sure My Mum has enjoyed her time and been
looked after.
It has also given me peace of mind as I didn't know what to expect when we came for the first time.
So I am truely greatful to all the staff.
You do have to keep an eye on clothes items that can get mislade but tend to turn up, But being a 80 bedroom home I think this will always happen, so do make sure you label your items to help the staff.
Once again I'm very greatful for all the help from the home and all the Staff.
15 October 2025
Staff helpful and pleasant. Plenty of food and activities. Enjoys the company and the garden, which is well looked after. Loves the freedom of trips out. Doesn't feel like an old fashioned nursing home. Which is pleasant.
08 October 2025
I can not fault the staff and management. The staff work very hard to look after the residents the cleanliness is good everybody is very friendly and very helpful.
25 September 2025
Lovely care home. The management and staff really care about the residents and go out of their way to meet my mum's needs and some go above and beyond for her. There are lots of lovely activities available, which mum can choose to take part in if she wants to and trips around the local area.
27 August 2025
Mum has been a resident at The Martlets since September 2024 and as a family we have been incredibly impressed with the level of care she has received. The staff are patient, understanding, and consistently attentive to all of Mum's complex needs as someone living with dementia.
The Martlets is a
lovely home - bright, beautifully decorated, and featuring a large garden. The environment is spacious and thoughtfully designed, allowing residents to move about freely and safely. Residents enjoy activities and are taken out, which we really appreciate.
What stands out the most, though, is the people. All the managers and staff are exceptionally friendly, approachable, and professional. Every time we visit, we are made to feel welcome and supported. One staff member said to me, "This is Mum's home"-and that truly sums up how the place feels.
Thank you to everyone at The Martlets for the outstanding care and compassion you have shown to Mum and we would highly recommend The Martlets.
30 April 2025
I have dealt with The Martlets on a number of occasions and I have always felt the care from the staff has always been of the highest standard and they can never do enough to help you. I would highly recommend them to any families looking for somewhere for their loved one to settle and enjoy
retirement.
05 February 2025
I found The Martlets to be conducive to my brother's needs. The staff were attentive and informative.
My brother's room is sufficient in size and pleasantly decorated. The facilities include a spacious day lounge incorporating a television, radio and HiFi. There is also a library and games
compendium.
The garden is well-kept and available to my brother and his guests.
I understand he may be taken to the local village to purchase from the shops.
29 January 2025
My father has been with you for 4 years and mum for 10 months. Both have different needs and the care and love shown by the staff has been amazing from carers down to domestic staff. They also make us as a family feel included in everything and this gives us complete peace of mind. Thank you so much
for all you're hard work and compassion.
21 January 2025
The room was small and dingy. Furniture was about 1970 style. The en-suite had no chair, I suffer from osteoarthritis and diabetes in lower limbs, the shower unit had seen better days. The hot water never got above warm and came out cloudy the first two days. Arrrived on a Friday to 'fish and
chips', batter needed 'hammer and chisel' to get into, chips cold and rubbery, the plate was hotter than the food. Most of the lunches consisted of frozen or dehydrated vegetables, roast potatoes had tough skins. I cannot recall having any fresh veg at all. Brown bread for toast ran out on the third day. Boiled eggs were solid. Overall food was not good, even residents sent back half-eaten meals. At best, on a good day, you'd get 1 star!
08 January 2025
I cannot fault the staff at The Martlets, they look after my wife so much and she is always happy when I see her, the managers are amazing as well, whenever I have a question or query their support is amazing and always go the extra mile to help me as well as my wife, I'm so glad my wife went to The
Martlets and not anywhere else, thank you to all the staff and the managers.
12 November 2024
My partner was very happy at The Martlets - he had a good rapport with the staff and they tried so hard to tempt him to eat and drink. After a prolonged spell in hospital (broken femur) and the discovery of cancer, he wanted to go (back home) to The Martlets.
He was given exemplary care when he
returned. I asked where would he like me to end his life, and had no hesitation in asking for it to be The Martlets.
All the staff were extremely kind to me and kept me up to date with everything. I cannot thank them enough.
04 October 2024
My Mum has been resident at The Martlets since 2020 with my Dad until he died in 2024. The staff are all lovely and Mum chats to them all. They always have activities and trips that she does and she really enjoys them. I feel happy knowing that Mum is so well looked after.
06 August 2024
I am very happy with the care my Mum receives. More importantly my mum is happy at The Martlets - her room is comfortable with new furniture and the staff are very caring. She is well looked after.
30 July 2024
My dad left the home unnoticed by staff and walked to Rustington without anyone knowing he was gone! This is a red flag! He was found but they tried to make out it wasn't a big thing, security is not great. I feel the staff do not have adequate training in dementia care, one carer there told me he
is not the sort of resident they want there. Glad to say he is now in a much better place receiving the care that he deserves.
05 June 2024
We could not have asked for or found a better care home for Mum. The staff were always very helpful, caring and understanding. The Martlets was/is bright, clean and tidy. The food was of excellent quality.
In short, it can be compared with a 5-star hotel.
A big thank you to all the staff.
05 June 2024
All the time my mother-in-law was in this care home she was looked after extremely well. The staff were always very caring and helpful. The home was clean, bright and the food was excellent. The staff treated my mother-in-law as part of their family. when people asked what The Martlets is like I
would say 'It's like staying in a 5*hotel'.
16 May 2024
All the staff are friendly and welcoming when I come in, with a smile and a hello. They are all fond of my Dad. He enjoys the food, which is saying something for my Dad. He is cared for and any queries are taken seriously and sorted out by the staff.
08 May 2024
Mum is starting her 3rd year of living in The Martlets, although Mum is not as active and sharp-minded as she was, she is still treated with fondness, friendship and discretion by each and every staff member.
We as her family are always greeted with smiles and regular updates on Mum's ever-changing
ways.
We are so grateful to each and everyone and trust them wholeheartedly to help Mum with all her personal needs and couldn't wish for a nicer care home.
Latest Reviews for The Martlets
24 December 2025
My mum has now been in the martlets for a year and over all they have been wonderful. The manager Jess is always very responsive, all the managers, nurses and staff are always friendly and approachable. I understand we may not have been the easiest family / resident to deal with having a lot go on
during my mums first year but they have been very accommodating and flexible. Medically not one single emergency or trip to hospital, stark contrast to before my mum came to the home. They have beautiful Xmas decorations up at the moment, they make the effort to make the home look nice which is lovely, overall im very happy with how things have gone over the last year and any grumbles are minor in the grand scheme of things :)
09 December 2025
Mum has settled well since getting a placement here a year age.
The staff are very kind and mum is looked after well.
Meals are home cooked to a very good standard every day and hot and cold drinks available when requested.
All areas kept very clean.
All wings of the home are secure at all
times.
There is a very nice garden surrounding the home which has lots of wildlife visiting.
Mums bedroom is nice and bright facing the garden and has an ensuite bathroom.
Excellent care all round. Mum is very happy here.
27 November 2025
My Mum has been in for respite a number of times now,
We have always been made welcome by all the staff and treated very well.
The home is a lovely place with plenty of space to move around with different rooms to go.
Everyone has been brillant and I'm sure My Mum has enjoyed her time and been
looked after.
It has also given me peace of mind as I didn't know what to expect when we came for the first time.
So I am truely greatful to all the staff.
You do have to keep an eye on clothes items that can get mislade but tend to turn up, But being a 80 bedroom home I think this will always happen, so do make sure you label your items to help the staff.
Once again I'm very greatful for all the help from the home and all the Staff.
15 October 2025
Staff helpful and pleasant. Plenty of food and activities. Enjoys the company and the garden, which is well looked after. Loves the freedom of trips out. Doesn't feel like an old fashioned nursing home. Which is pleasant.
08 October 2025
I can not fault the staff and management. The staff work very hard to look after the residents the cleanliness is good everybody is very friendly and very helpful.
25 September 2025
Lovely care home. The management and staff really care about the residents and go out of their way to meet my mum's needs and some go above and beyond for her. There are lots of lovely activities available, which mum can choose to take part in if she wants to and trips around the local area.
27 August 2025
Mum has been a resident at The Martlets since September 2024 and as a family we have been incredibly impressed with the level of care she has received. The staff are patient, understanding, and consistently attentive to all of Mum's complex needs as someone living with dementia.
The Martlets is a
lovely home - bright, beautifully decorated, and featuring a large garden. The environment is spacious and thoughtfully designed, allowing residents to move about freely and safely. Residents enjoy activities and are taken out, which we really appreciate.
What stands out the most, though, is the people. All the managers and staff are exceptionally friendly, approachable, and professional. Every time we visit, we are made to feel welcome and supported. One staff member said to me, "This is Mum's home"-and that truly sums up how the place feels.
Thank you to everyone at The Martlets for the outstanding care and compassion you have shown to Mum and we would highly recommend The Martlets.
30 April 2025
I have dealt with The Martlets on a number of occasions and I have always felt the care from the staff has always been of the highest standard and they can never do enough to help you. I would highly recommend them to any families looking for somewhere for their loved one to settle and enjoy
retirement.
05 February 2025
I found The Martlets to be conducive to my brother's needs. The staff were attentive and informative.
My brother's room is sufficient in size and pleasantly decorated. The facilities include a spacious day lounge incorporating a television, radio and HiFi. There is also a library and games
compendium.
The garden is well-kept and available to my brother and his guests.
I understand he may be taken to the local village to purchase from the shops.
29 January 2025
My father has been with you for 4 years and mum for 10 months. Both have different needs and the care and love shown by the staff has been amazing from carers down to domestic staff. They also make us as a family feel included in everything and this gives us complete peace of mind. Thank you so much
for all you're hard work and compassion.
21 January 2025
The room was small and dingy. Furniture was about 1970 style. The en-suite had no chair, I suffer from osteoarthritis and diabetes in lower limbs, the shower unit had seen better days. The hot water never got above warm and came out cloudy the first two days. Arrrived on a Friday to 'fish and
chips', batter needed 'hammer and chisel' to get into, chips cold and rubbery, the plate was hotter than the food. Most of the lunches consisted of frozen or dehydrated vegetables, roast potatoes had tough skins. I cannot recall having any fresh veg at all. Brown bread for toast ran out on the third day. Boiled eggs were solid. Overall food was not good, even residents sent back half-eaten meals. At best, on a good day, you'd get 1 star!
08 January 2025
I cannot fault the staff at The Martlets, they look after my wife so much and she is always happy when I see her, the managers are amazing as well, whenever I have a question or query their support is amazing and always go the extra mile to help me as well as my wife, I'm so glad my wife went to The
Martlets and not anywhere else, thank you to all the staff and the managers.
12 November 2024
My partner was very happy at The Martlets - he had a good rapport with the staff and they tried so hard to tempt him to eat and drink. After a prolonged spell in hospital (broken femur) and the discovery of cancer, he wanted to go (back home) to The Martlets.
He was given exemplary care when he
returned. I asked where would he like me to end his life, and had no hesitation in asking for it to be The Martlets.
All the staff were extremely kind to me and kept me up to date with everything. I cannot thank them enough.
04 October 2024
My Mum has been resident at The Martlets since 2020 with my Dad until he died in 2024. The staff are all lovely and Mum chats to them all. They always have activities and trips that she does and she really enjoys them. I feel happy knowing that Mum is so well looked after.
06 August 2024
I am very happy with the care my Mum receives. More importantly my mum is happy at The Martlets - her room is comfortable with new furniture and the staff are very caring. She is well looked after.
30 July 2024
My dad left the home unnoticed by staff and walked to Rustington without anyone knowing he was gone! This is a red flag! He was found but they tried to make out it wasn't a big thing, security is not great. I feel the staff do not have adequate training in dementia care, one carer there told me he
is not the sort of resident they want there. Glad to say he is now in a much better place receiving the care that he deserves.
05 June 2024
We could not have asked for or found a better care home for Mum. The staff were always very helpful, caring and understanding. The Martlets was/is bright, clean and tidy. The food was of excellent quality.
In short, it can be compared with a 5-star hotel.
A big thank you to all the staff.
05 June 2024
All the time my mother-in-law was in this care home she was looked after extremely well. The staff were always very caring and helpful. The home was clean, bright and the food was excellent. The staff treated my mother-in-law as part of their family. when people asked what The Martlets is like I
would say 'It's like staying in a 5*hotel'.
16 May 2024
All the staff are friendly and welcoming when I come in, with a smile and a hello. They are all fond of my Dad. He enjoys the food, which is saying something for my Dad. He is cared for and any queries are taken seriously and sorted out by the staff.
08 May 2024
Mum is starting her 3rd year of living in The Martlets, although Mum is not as active and sharp-minded as she was, she is still treated with fondness, friendship and discretion by each and every staff member.
We as her family are always greeted with smiles and regular updates on Mum's ever-changing
ways.
We are so grateful to each and everyone and trust them wholeheartedly to help Mum with all her personal needs and couldn't wish for a nicer care home.