Submit a Review for Harker House
Flower Pot Lane, Long Stratton, Norwich, NR15 2TS
View full details of Harker HouseLatest Reviews for Harker House
15 January 2026
My mum was in Harker House for 6 months. The care and love she received in her short time was above and beyond expectation. Whenever we went to visit, management and staff made us feel like their own family and always kept us informed about things. They were very professional in the end of life care
for my mum and made a difficult time easier.
14 November 2025
We had a problem with my father's meds, and the doctor would not listen.
Harker House was brilliant. They helped and supported my family as well as my father during this very stressful time.
The staff you could not ask for better care and support.
It was my parents' 60th wedding anniversary, and
they organised a small party for them and invited friends and family.
23 September 2025
There is always such a warm welcome at Harker House. Every member of staff is smiling and ready to help. The place smells so clean, looks well cared for and is spotless from the rooms to the dining room, communal areas and toilets. The cleaners are all friendly and take pride in their work, as do
all the caring staff and management. There is a strong sense of family of caring, of professionalism. I love visiting. My godmother is very happy and says she cannot fault a thing. The food is great. The maintenance team again caring and efficient. I cannot recommend it more highly.
Only marked down on room because it is small. But it is well equipped and clean.
22 September 2025
Honestly can't put into words how amazing Harker house were with providing my Nanny the best care possible up until the very end. The staff and manager made sure my family were all looked after when the time was near by providing support, food and drinks and even a shoulder to cry on if needed. We
couldn't have asked for a better place for my nanny to life over the past year, the staff we all so welcoming to her on arrival and to our family when we came to visit. We really appreciate that you all went above and beyond to make nanny feel as if she was at her own home and that she was well looked after.
06 June 2025
Mum was in Harker House for a short time, but everyone was kind to her and looked after her well, and she was very comfortable (thank you).
14 March 2025
I came with my sister to see a resident at Harker House Long Stratton and we were made to feel very welcome from the moment we stepped through the door. The entrance lobby was decorated in celebratory colours for valentines day and it was very well done. The staff that we encountered were very
friendly and we had a lovely visit, we will be back.
13 March 2025
Have visited our relative three times since she has been in Harker House. Every time we have been pleased with the situation. She is very happy has a lovely clean room and says the food is good. She also enjoys the entertainment.
All the staff we have met have been very pleasant + smiles all
round.
28 January 2025
Great reception and friendly. Made welcome straight away.
27 January 2025
We as a family have been more than happy with the quality of care that my mother has received for the past 16 months until she sadly passed away before Christmas. Any issues or concerns that we raised were dealt with promptly. The wellbeing of the residents was always put first with activities most
days, my mum especially enjoyed the trips out. The home is kept immaculate by the domestic staff and home cooked food is enjoyed by the residents. The environment is homely and like one big family due to all the caring staff. Any health concerns were brought to the attention of the GP by the staff with us being made aware. Mum came to think of the carers as part of her family, Harker House will always hold a special place in our hearts, we will miss our visits.
The home is run by an amazing manager, he has been such a great support in mums final weeks arranging special equipment nothing was too much trouble to keep mum comfortable and support us as a family.
Thank you everyone at Harker.
23 January 2025
Since my mother has been under the care of Harker House, I've noticed a big improvement on both my mothers physical and mental health. Thanking all the team at Harker House for all your care, attention and support. Management and all staff are always happy.
03 December 2024
I am so happy with the care and support that my mum has at Harker House. The staff are kind and caring. All excellent. Makes me feel at ease knowing she is getting the best care. Also, it's so clean everywhere, always made to feel welcome too. The best care ever for my mum.
20 August 2024
My mum went to live in Harker House in June this year when she needed more care than I could provide at my home.
She was very nervous but by day two was joining in the bingo and booking herself onto group days out. Whenever I visited her, I was overwhelmed by the Care the staff gave, and I mean all
staff, caregivers, catering, cleaners, admin, management, everyone.
Sadly my mum's health took a downward turn very quickly and she suffered a few falls during the night. Once again, Harker House staff took the greatest of care with her and I was kept informed immediately so that I could make my way to the hospital.
My mum sadly passed away in July after the heart failure she had had for years finally took her but I can honestly say that her last few weeks were filled with love and care and much of that was attributable to the staff at Harker House to whom I will be forever grateful.
18 June 2024
Good care.
Good stimulation.
Clean and well looked after home.
Kind caring staff.
29 February 2024
I can not put into words how thankful I am to the carers at Harker House. My grandad was lucky enough to live here for two years. Every day there are activities for the residents ranging from singing and bingo to boccia and balloon tennis, visits from performers and even donkeys and kittens.
Sadly
my grandad has just passed away. He was cared for with such love until his last breath. The love that was felt by the carers was overwhelming and made me feel peace.
I know that the whole time my grandad was at Harker House he was loved, listened to and treated with dignity and respect.
I will miss going to Harker House and seeing all the staff and residents but most of all I'm thankful that my grandad and family had the chance to have Harker House in our lives.
Thank you.
22 February 2024
Management and staff are very supportive. I had my privacy. We were served the food we preferred. Activities are nice and good. Thank you for everything!
17 January 2024
My dad became a resident at Harker in Oct 22 and more recently has been joined by Mum as well. Both had previously been receiving respite care in other local private care homes and whilst they received a good standard of care elsewhere there is one very big difference - they are businesses, Harker
is one big family.
Every member of staff from the managers to cooks, the carers to handyman treat the residents like they are their own family, no matter how busy anyone is they have a smile and a friendly word for residents and visitors. Ok, so the rooms might not be the poshest and the building might be a little tired but you need to look past that and witness the care, warmth and love which echoes throughout. There is nowhere else I would want my parents to be. Harker made Xmas so special, there was so much going on from singers to pantomines, choirs to a charity. It's not just for Xmas though, every day there is something happening, they have so much fun.
20 December 2023
My nan is in Harker House and seems very happy there. I enjoy visiting her as the staff are always really friendly and welcoming. There’s always loads of activities going on, it’s never boring! You can tell the staff genuinely cares about the residents
14 June 2023
Brother-in-law was in Harker House for two weeks and absolutely loved it. He was treated extremely well and encouraged in all aspects.
In my own words "I was lucky to get a place here and I don't want to leave" Sadly, he passed away recently.
Highly recommend Harker House.
14 June 2023
My brother loved it at Harker House and all his visitors said that's the sort of place they would like to be in.
27 March 2023
I really enjoy living at Harker House. The staff are considerate. The food is excellent and the activities are good and varied.
Latest Reviews for Harker House
15 January 2026
My mum was in Harker House for 6 months. The care and love she received in her short time was above and beyond expectation. Whenever we went to visit, management and staff made us feel like their own family and always kept us informed about things. They were very professional in the end of life care
for my mum and made a difficult time easier.
14 November 2025
We had a problem with my father's meds, and the doctor would not listen.
Harker House was brilliant. They helped and supported my family as well as my father during this very stressful time.
The staff you could not ask for better care and support.
It was my parents' 60th wedding anniversary, and
they organised a small party for them and invited friends and family.
23 September 2025
There is always such a warm welcome at Harker House. Every member of staff is smiling and ready to help. The place smells so clean, looks well cared for and is spotless from the rooms to the dining room, communal areas and toilets. The cleaners are all friendly and take pride in their work, as do
all the caring staff and management. There is a strong sense of family of caring, of professionalism. I love visiting. My godmother is very happy and says she cannot fault a thing. The food is great. The maintenance team again caring and efficient. I cannot recommend it more highly.
Only marked down on room because it is small. But it is well equipped and clean.
22 September 2025
Honestly can't put into words how amazing Harker house were with providing my Nanny the best care possible up until the very end. The staff and manager made sure my family were all looked after when the time was near by providing support, food and drinks and even a shoulder to cry on if needed. We
couldn't have asked for a better place for my nanny to life over the past year, the staff we all so welcoming to her on arrival and to our family when we came to visit. We really appreciate that you all went above and beyond to make nanny feel as if she was at her own home and that she was well looked after.
06 June 2025
Mum was in Harker House for a short time, but everyone was kind to her and looked after her well, and she was very comfortable (thank you).
14 March 2025
I came with my sister to see a resident at Harker House Long Stratton and we were made to feel very welcome from the moment we stepped through the door. The entrance lobby was decorated in celebratory colours for valentines day and it was very well done. The staff that we encountered were very
friendly and we had a lovely visit, we will be back.
13 March 2025
Have visited our relative three times since she has been in Harker House. Every time we have been pleased with the situation. She is very happy has a lovely clean room and says the food is good. She also enjoys the entertainment.
All the staff we have met have been very pleasant + smiles all
round.
28 January 2025
Great reception and friendly. Made welcome straight away.
27 January 2025
We as a family have been more than happy with the quality of care that my mother has received for the past 16 months until she sadly passed away before Christmas. Any issues or concerns that we raised were dealt with promptly. The wellbeing of the residents was always put first with activities most
days, my mum especially enjoyed the trips out. The home is kept immaculate by the domestic staff and home cooked food is enjoyed by the residents. The environment is homely and like one big family due to all the caring staff. Any health concerns were brought to the attention of the GP by the staff with us being made aware. Mum came to think of the carers as part of her family, Harker House will always hold a special place in our hearts, we will miss our visits.
The home is run by an amazing manager, he has been such a great support in mums final weeks arranging special equipment nothing was too much trouble to keep mum comfortable and support us as a family.
Thank you everyone at Harker.
23 January 2025
Since my mother has been under the care of Harker House, I've noticed a big improvement on both my mothers physical and mental health. Thanking all the team at Harker House for all your care, attention and support. Management and all staff are always happy.
03 December 2024
I am so happy with the care and support that my mum has at Harker House. The staff are kind and caring. All excellent. Makes me feel at ease knowing she is getting the best care. Also, it's so clean everywhere, always made to feel welcome too. The best care ever for my mum.
20 August 2024
My mum went to live in Harker House in June this year when she needed more care than I could provide at my home.
She was very nervous but by day two was joining in the bingo and booking herself onto group days out. Whenever I visited her, I was overwhelmed by the Care the staff gave, and I mean all
staff, caregivers, catering, cleaners, admin, management, everyone.
Sadly my mum's health took a downward turn very quickly and she suffered a few falls during the night. Once again, Harker House staff took the greatest of care with her and I was kept informed immediately so that I could make my way to the hospital.
My mum sadly passed away in July after the heart failure she had had for years finally took her but I can honestly say that her last few weeks were filled with love and care and much of that was attributable to the staff at Harker House to whom I will be forever grateful.
18 June 2024
Good care.
Good stimulation.
Clean and well looked after home.
Kind caring staff.
29 February 2024
I can not put into words how thankful I am to the carers at Harker House. My grandad was lucky enough to live here for two years. Every day there are activities for the residents ranging from singing and bingo to boccia and balloon tennis, visits from performers and even donkeys and kittens.
Sadly
my grandad has just passed away. He was cared for with such love until his last breath. The love that was felt by the carers was overwhelming and made me feel peace.
I know that the whole time my grandad was at Harker House he was loved, listened to and treated with dignity and respect.
I will miss going to Harker House and seeing all the staff and residents but most of all I'm thankful that my grandad and family had the chance to have Harker House in our lives.
Thank you.
22 February 2024
Management and staff are very supportive. I had my privacy. We were served the food we preferred. Activities are nice and good. Thank you for everything!
17 January 2024
My dad became a resident at Harker in Oct 22 and more recently has been joined by Mum as well. Both had previously been receiving respite care in other local private care homes and whilst they received a good standard of care elsewhere there is one very big difference - they are businesses, Harker
is one big family.
Every member of staff from the managers to cooks, the carers to handyman treat the residents like they are their own family, no matter how busy anyone is they have a smile and a friendly word for residents and visitors. Ok, so the rooms might not be the poshest and the building might be a little tired but you need to look past that and witness the care, warmth and love which echoes throughout. There is nowhere else I would want my parents to be. Harker made Xmas so special, there was so much going on from singers to pantomines, choirs to a charity. It's not just for Xmas though, every day there is something happening, they have so much fun.
20 December 2023
My nan is in Harker House and seems very happy there. I enjoy visiting her as the staff are always really friendly and welcoming. There’s always loads of activities going on, it’s never boring! You can tell the staff genuinely cares about the residents
14 June 2023
Brother-in-law was in Harker House for two weeks and absolutely loved it. He was treated extremely well and encouraged in all aspects.
In my own words "I was lucky to get a place here and I don't want to leave" Sadly, he passed away recently.
Highly recommend Harker House.
14 June 2023
My brother loved it at Harker House and all his visitors said that's the sort of place they would like to be in.
27 March 2023
I really enjoy living at Harker House. The staff are considerate. The food is excellent and the activities are good and varied.