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Residents are invited to personalise their furnished room which also contains an emergency call bell system, fire alarm system and TV socket.
The home has adapted baths and showers, a payphone (although residents can choose...
Harker House care home has been purpose built in the village of Long Stratton to provide residential care to 35 people over 65-years-old. The home includes a special secure unit for residents living with dementia.
Residents are invited to personalise their furnished room which also contains an emergency call bell system, fire alarm system and TV socket.
The home has adapted baths and showers, a payphone (although residents can choose to have a telephone point in their room), a hairdressing room and a secure garden.
The home prides itself on its friendly and welcoming environment and all residents have a key worker who works on the individual’s personal care plan, which is continuously reviewed so residents’ choices, interests and hobbies are all accounted for.
Care Provided by Harker House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Harker House to confirm what's included and get a personalised quote:
Fees are calculated on the type of room and individual care needs of each applicant. Any external services will warrant additional charges.
The price(s) shown are provided by the care home. Contact Harker House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Norse Care (Services) Ltd
- Private Owned
Person in charge
- Paul Coleman (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (4)
Harker House Reviews (93)
Harker House has a Review Score of 9.8 (9.783) out of 10, based on 17 reviews in the last 2 years.
Over all time Harker House has 93 reviews.
Mum felt the team at Harker House became her friends.
Mum was well looked after by a caring team....
Mum felt the team at Harker House became her friends.
Mum was well looked after by a caring team. Communication between the home and myself was excellent. Medical attention was found as required.
At the end, the team were very attentive to Mum and supportive to the family. Thank you so much
Thank you for taking the time to complete a review about your experience. It was a pleasure to help support your Mum and your family over the last year and your Mum is very much missed at Harker House. Please accept our condolences for your loss.
The staff were attentive to his needs and very friendly and caring.
Thank you to Paul the manager and all his staff for...
The staff were attentive to his needs and very friendly and caring.
Thank you to Paul the manager and all his staff for the care they provided.
I would not hesitate to contact them again if respite care is needed and would recommend Harker House to anyone who needs help with respite care.
My Dad was cared for and very contented there and has helped him to slowly get better
Thank you again
Thank you for taking the time to complete a review. I am so pleased we were able to support you during a difficult time and able to support your Dad to feel better and independent enough to return home. We wish you all the best and if you ever need any support in the future you know where we are. Thank you.
My Nan (Barbara) was a resident for a short time, but in the few weeks she was at Harker were her happiest in a very long time. The team there are absolutely second to none in every aspect of my Nan's stay there from day one to her final minutes, the care staff were always with her giving comfort...
We cannot recommend Harker House enough.
Thank you for completing a review for us. Your Nan was so happy to be living at Harker House and I am pleased we was able to be a comfort you her and all the family at the end of her life. Please accept our condolences for your loss.
My late Mum loved her time at Harker House, the staff were always so good and very kind to her. Can't fault them in anyway at all. Activities are good for the residents and the food is a very good standard. Clean and tidy place overall - will miss visiting Mum and seeing the staff now she has...
My late Mum loved her time at Harker House, the staff were always so good and very kind to her. Can't fault them in anyway at all. Activities are good for the residents and the food is a very good standard. Clean and tidy place overall - will miss visiting Mum and seeing the staff now she has passed away
Thank you for completing a review for Harker House. I am pleased you are happy with the care your Mum received while at Harker House. Your Mum was a very proud lady and is very missed by all. Please accept our condolences for your loss.
For over 6 1/2 years my mother has been resident at Harker House, Long Stratton. During that time she received the very best of care, love, understanding and respect. She was always listened to by staff and treated with respect and kindness. She enjoyed a wide variety of activities and made many...
For over 6 1/2 years my mother has been resident at Harker House, Long Stratton. During that time she received the very best of care, love, understanding and respect. She was always listened to by staff and treated with respect and kindness. She enjoyed a wide variety of activities and made many new friends. She played bingo just one week before passing away at 105 years old! She loved the staff and regarded them as family and they treated her as such. We are grateful to them all. Harker House is only as good as its staff, and they are excellent!!
Thank you for competing a review for us. it was a pleasure to look after your mother for the 6 and a half years she was living at Harker House. I am pleased you are happy with the care your mother received and will pass your review onto the staff. Living to the age of 105 is a remarkable achievement and your mother is very missed at Harker.
Mum received love, patience, respect, care and kindness during a most vulnerable time in her life. Staff interacted and spent time getting to know her. I could relax knowing she ate well. Staff did everything possible to help create a happy and positive environment. I will always be thankful for...
Mum received love, patience, respect, care and kindness during a most vulnerable time in her life. Staff interacted and spent time getting to know her. I could relax knowing she ate well. Staff did everything possible to help create a happy and positive environment. I will always be thankful for the care shown by staff more like family and it is a comfort knowing mum was at Harker House for her final years.
Thank you for completing a review for Harker House, your Mum is very missed at Harker House. I am pleased you are happy with the care and support she received at Harker House.
My brother first came with Dementia and was always jolly and cheeky. The staff reciprocated, but with respect. Now for his last months, although unable to do much they still treated him with humour which he obviously enjoyed as he would smile, we appreciated this very much. They always treated us...
My brother first came with Dementia and was always jolly and cheeky. The staff reciprocated, but with respect. Now for his last months, although unable to do much they still treated him with humour which he obviously enjoyed as he would smile, we appreciated this very much. They always treated us almost as friends and seemed a dedicated group. We were impressed by the whole service given and couldn't have wished for a better end for our much loved brother, husband, uncle and father. Thank you.
Thank you for kindly taking the time to complete a review for the care you brother received at Harker House. Your brother was a character and made everyone smile with his humour, I am pleased you are happy with the care he received at Harker House. He is very much missed.
My mum was in Harker House for 6 months. The care and love she received in her short time was above and beyond expectation. Whenever we went to visit, management and staff made us feel like their own family and always kept us informed about things. They were very professional in the end of life...
My mum was in Harker House for 6 months. The care and love she received in her short time was above and beyond expectation. Whenever we went to visit, management and staff made us feel like their own family and always kept us informed about things. They were very professional in the end of life care for my mum and made a difficult time easier.
Thank you for completing a review for Harker House. I am pleased you are happy with the care your Mum received during her stay at Harker House. Please accept our condolences for your loss.
Harker House was brilliant. They helped and supported my family as well as my father during this very stressful time.
The staff you could not ask for better care and support.
It was my parents' 60th wedding anniversary,...
Harker House was brilliant. They helped and supported my family as well as my father during this very stressful time.
The staff you could not ask for better care and support.
It was my parents' 60th wedding anniversary, and they organised a small party for them and invited friends and family.
Thank you for taking the time to complete this review for Harker House. I am pleased you are happy with the care your father is receiving at Harker House I will pass your compliments onto the team.
There is always such a warm welcome at Harker House. Every member of staff is smiling and ready to help. The place smells so clean, looks well cared for and is spotless from the rooms to the dining room, communal areas and toilets. The cleaners are all friendly and take pride in their work, as do...
Only marked down on room because it is small. But it is well equipped and clean.
Thank you for taking the time to complete a review for Harker House. I am pleased you are happy with the care your Godmother is receiving and will pass your compliments onto the team.
Honestly can't put into words how amazing Harker house were with providing my Nanny the best care possible up until the very end. The staff and manager made sure my family were all looked after when the time was near by providing support, food and drinks and even a shoulder to cry on if needed. We...
Honestly can't put into words how amazing Harker house were with providing my Nanny the best care possible up until the very end. The staff and manager made sure my family were all looked after when the time was near by providing support, food and drinks and even a shoulder to cry on if needed. We couldn't have asked for a better place for my nanny to life over the past year, the staff we all so welcoming to her on arrival and to our family when we came to visit. We really appreciate that you all went above and beyond to make nanny feel as if she was at her own home and that she was well looked after.
Thank you for completing this review for Harker House. Your Nanny is very missed by all staff, we are very pleased you are happy with the care your Nanny received during her time at Harker. Please accept our condolences for your loss.
Mum was in Harker House for a short time, but everyone was kind to her and looked after her well, and she was very comfortable (thank you).
Mum was in Harker House for a short time, but everyone was kind to her and looked after her well, and she was very comfortable (thank you).
Thank you for completing a review for Harker House, I am very pleased you are happy with the care your mother received during her stay with us.
I came with my sister to see a resident at Harker House Long Stratton and we were made to feel very welcome from the moment we stepped through the door. The entrance lobby was decorated in celebratory colours for valentines day and it was very well done. The staff that we encountered were very...
I came with my sister to see a resident at Harker House Long Stratton and we were made to feel very welcome from the moment we stepped through the door. The entrance lobby was decorated in celebratory colours for valentines day and it was very well done. The staff that we encountered were very friendly and we had a lovely visit, we will be back.
Thank you for taking the time to complete this review, I am pleased you had a lovely visit to our home and were made to feel welcome. We look forward to your return visit.
All the staff we have met have been very pleasant + smiles all...
All the staff we have met have been very pleasant + smiles all round.
Thank you for taking the time to complete a review for us, I am so pleased your family member is happy living at Harker House. We look forward to you visiting again.
Great reception and friendly. Made welcome straight away.
Great reception and friendly. Made welcome straight away.
Thank you for taking the time to complete this review, I am happy that you was made to feel welcome and have settled into your new home.
We as a family have been more than happy with the quality of care that my mother has received for the past 16 months until she sadly passed away before Christmas. Any issues or concerns that we raised were dealt with promptly. The wellbeing of the residents was always put first with activities most...
The home is run by an amazing manager, he has been such a great support in mums final weeks arranging special equipment nothing was too much trouble to keep mum comfortable and support us as a family.
Thank you everyone at Harker.
Thank you for taking the time to complete this review. It has been a pleasure to look after such a wonderful lady over the last 16 months while she has been in our care and get to know you all. I will pass your lovely positive comments onto the team who all work hard to deliver person centered...
Thank you for taking the time to complete this review. It has been a pleasure to look after such a wonderful lady over the last 16 months while she has been in our care and get to know you all. I will pass your lovely positive comments onto the team who all work hard to deliver person centered care to our residents. Your Mother is very much missed at Harker House and I am pleased we where able to support not only her but also you as a family. Please feel free to call into Harker House at anytime. Thank you again for completing this review.
Since my mother has been under the care of Harker House, I've noticed a big improvement on both my mothers physical and mental health. Thanking all the team at Harker House for all your care, attention and support. Management and all staff are always happy.
Since my mother has been under the care of Harker House, I've noticed a big improvement on both my mothers physical and mental health. Thanking all the team at Harker House for all your care, attention and support. Management and all staff are always happy.
Thank you for taking the time to complete a review for Harker House. I am so pleased you are happy with the care and support your mother is receiving and there has been a big improvement with her physical and mental health since being in our care.
She was very nervous but by day two was joining in the bingo and booking herself onto group days out. Whenever I visited her, I was overwhelmed by the Care the staff gave, and I mean...
She was very nervous but by day two was joining in the bingo and booking herself onto group days out. Whenever I visited her, I was overwhelmed by the Care the staff gave, and I mean all staff, caregivers, catering, cleaners, admin, management, everyone.
Sadly my mum's health took a downward turn very quickly and she suffered a few falls during the night. Once again, Harker House staff took the greatest of care with her and I was kept informed immediately so that I could make my way to the hospital.
My mum sadly passed away in July after the heart failure she had had for years finally took her but I can honestly say that her last few weeks were filled with love and care and much of that was attributable to the staff at Harker House to whom I will be forever grateful.
Thank you for taking the time to write us such a lovely review. Our residents are at the heart of everything we do. Your Mum is very much missed at Harker House. I am pleased we were able to provide such joy to her last few weeks.
Good stimulation.
Clean and well looked after home.
Kind caring staff.
Good stimulation.
Clean and well looked after home.
Kind caring staff.
Thank you for taking the time to complete this review, we value your feedback to continue to improve our home. We are very pleased with your comments
Sadly...
Sadly my grandad has just passed away. He was cared for with such love until his last breath. The love that was felt by the carers was overwhelming and made me feel peace.
I know that the whole time my grandad was at Harker House he was loved, listened to and treated with dignity and respect.
I will miss going to Harker House and seeing all the staff and residents but most of all I'm thankful that my grandad and family had the chance to have Harker House in our lives.
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Harker House.
There are no upcoming events for Harker House.
Awards / Recognitions (1)
- 01 Apr 2017Recipient: Norse Care (Services) Ltd
Accreditations
There are no accreditations posted yet for Harker House.
Meet the Team (1)

My journey with Norse Care began in 2011 when I joined Harker House as a Care Support Worker. It was my first role in social care, and from the very...
My journey with Norse Care began in 2011 when I joined Harker House as a Care Support Worker. It was my first role in social care, and from the very beginning I knew I had found a career that I was passionate about. Over the years, I have been fortunate to grow within the organisation, becoming Deputy Manager in 2018 and then taking on the role of Registered Manager in 2023.
Harker House has been a huge part of my life for many years, and I feel incredibly proud to lead the home today. Supporting our residents and their families is at the heart of everything I do. I believe that every person who lives here deserves to be treated with kindness, dignity, and respect, and that their care should always reflect their individual needs, preferences, and life experiences.
For me, Harker House is much more than a care home. It is a community and a place that residents can truly call home. I want people to feel comfortable, valued, and safe, while families have the reassurance that their loved ones are receiving the very best care and support.
I am passionate about listening to residents, families, and staff because their thoughts, experiences, and feedback help us continually improve and shape the home. Together, we work hard to create a warm, welcoming, and vibrant environment where everyone feels included and supported.
I feel privileged to be part of so many residents' lives and proud to work alongside such a dedicated team. I look forward to continuing to make Harker House a place where residents are happy, families feel confident, and staff feel valued every day.
Frequently Asked Questions about Harker House
How much does Harker House cost?
The care home lists weekly fees per person between £1,135 and £1,536 for residential care (respite between £1,135 and £1,536) and between £1,135 and £1,536 for residential dementia care (respite between £1,135 and £1,536). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
What types of Care is Harker House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Harker House have?
There are 38 Single Rooms.
What are the Facilities & Services at Harker House?
Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Harker House to the centre of Norwich?
10.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harker House to verify any information. View our terms and conditions. Harker House has an Enhanced Service -what an Enhanced Service includes.