Harker House

My nan is in Harker House and seems very happy there. I enjoy visiting her as the staff are always really friendly and welcoming. There’s always loads of activities going on, it’s never boring! You can tell the staff genuinely cares about the residents

My brother loved it at Harker House and all his visitors said that's the sort of place they would like to be in.

Highly recommend Harker House.

I really enjoy living at Harker House. The staff are considerate. The food is excellent and the activities are good and varied.

Harker House is such a pleasant care home. All staff are welcoming and very attentive when it comes to the needs of the residents. Managers go above and beyond to fulfil everyone’s needs. The Christmas fayre was amazing to see and be a part of. Lots of people, everyone was happy and the money raised has gone towards the amenities fund for the residents to give them a better quality of life. They have a good choice of activities, from seated exercises, bingo and outside entertainers on regular basis and something I haven’t seen before; a giant tablet. Very clean and always smells nice. Decor is very up to date.

Harker House is excellent. The staff are always friendly as are the residents. The two in the deputy manager's office are excellent. The food is excellent, plenty of choice. The rooms are comfortable, especially the beds. The entertainment is excellent, I get happy tears and sometimes I will join in. Having the call buzzer is excellent, they are always there. I feel it's always easier at Harker House.

My grandad has been in Harker House since late last year and myself, and my family cannot thank or praise the caring staff enough. My mum is more relaxed that he is receiving effective, and person-centred care. A lot of our family work in Healthcare all holding different frontline positions, and we acknowledge the hard work that the staff do.

My mum spent the last two years of her life at Harker House. Both the family and her were reluctant at first for her to go into care but it was unsafe for her to remain in her bungalow. From the very first day she was made welcome, and after the initial upset at leaving her home she soon settled in and was very happy there. All the staff are very friendly and caring and all her needs were met. The home is clean, the food very good and management is exceptional. My family and I have no hesitation in recommending Harker House to anyone considering a home for their loved one.

My Father spent two and a half years at Harker House before he passed away in June 2022. The staff were unbeatable. He was in the dementia unit and their tireless work through the covid pandemic must earn each a medal for care and devotion to their residents. My father had his quality of life lifted with the 24/7 care he received and if it wasn't for places like this he wouldn't have had that extra two and a half years if he had stayed in his home. I hope Harker House and all the other care homes get the funding from the government that they richly deserved. On behalf of my family thank you for all you did for him.

My mum has been a resident at Harker House for 2 months now. We had previously had a dreadful experience of a temporary care home after Mum was discharged from hospital. So making a decision for her to remain in a care home was extremely difficult, and probably the hardest thing I've ever had to do, but from my first conversation with the manager here, to viewing the home, and subsequently mum moving in, all my fears and concerns have been allayed. From the moment we arrived, we were met by the manager, deputy manager and care staff who could not have made us feel more welcome, and even made us laugh! All the staff, have been extremely friendly, welcoming and knowledgeable and have cared for my mum with the utmost professionalism. Mum has settled well, and I am always kept up to date with her welfare. Myself and my family are able to visit whenever we like, including with Mum's dog! I feel happy and confident that mum is receiving excellent care at Harker House.

Both the manager and deputy manager were waiting for my grandmother to arrive on her first day. They welcomed her and my parents. A very warm, inclusive and friendly atmosphere. Viewing to admission took only two days, and amazing support and consideration were given during this time. My grandmother was playing bingo with other residents by the time my parents left. Such a relief to the family knowing she is being cared for as family.

During the day the residents are kept occupied with bingo, music, quizzes and much more all the family are so glad he is being cared for so well in such a safe environment.

staff are lovely. I have fit in well and made lots of friends. My bedroom is lovely. The man put my pictures up as well.

Well done.

I worked at Harker House for 3 years, the staff, the management and the atmosphere was unbeatable. Everyone was so dedicated to providing such a high level of care and support to those who couldn’t achieve this independently. We were like a big, happy family at Harker House and I will never forget such precious memories we all shared. Harker House will always have such a special place in my heart. It taught me how to grow and develop my career into what I have always dreamed of doing. There is such a huge range of activities and the food all the residents love them! The home is managed exceptionally well and I remain grateful for all the support the management team have given me.

A lovely, clean, smart, vibrant and happy home with caring and kind staff. Taking care of my mum, who has many needs and help. Staff always there if you have any concerns or questions. Would recommend and have recommended to others. Wish we were out of lockdown; this can't go on forever.

I have found the home very welcoming and friendly. The staff are very helpful. The food is excellent. The activities are well organised. I recommend any resident who wants to come to the home, will be well looked after.

Home from home, the staff go out of their way to make you comfortable and also stimulated. I love being here.

I am very pleased where he is. It is clean, the staff are very caring, and nothing is too much trouble. His room is lovely, the food is very good, and there is a variation in the menu. He is very happy and seems content there.

Myself and my siblings could not be happier with her care and would highly recommend Harker House to other families looking for great residential care.