






Harker House care home has been purpose built in the village of Long Stratton to provide residential care to 35 people over 65-years-old. The home includes a special secure unit for residents living with dementia.
Residents are invited to personalise their furnished room which also contains an emergency call bell system, fire alarm system and TV socket.
The home has adapted baths and showers, a payphone (although residents can choose...
Care Provided by Harker House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are calculated on the type of room and individual care needs of each applicant. Any external services will warrant additional charges.
The price(s) shown are provided by the care home. Contact Harker House for full pricing details and T&Cs.
Contact Harker House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Norse Care (Services) Ltd
- Private Owned
Person in charge
- Paul Coleman (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (4)
Harker House Reviews (90)
Harker House has a Review Score of 9.7 (9.725) out of 10, based on 14 reviews in the last 2 years.
Over all time Harker House has 90 reviews.
I recently lost someone very special to me who had been a resident with dementia of Harker House for four and a half years. I cannot stress enough how grateful I am to the amazing staff who cared for her during that time. Nothing was ever too much trouble to them, the standard of care she received was incredible, and the communication with me during such trying times was superb. I was able to spend time with her during her last days and the level of respect, dignity and tenderness from the staff to not only her, but to me also, was exceptional. Thank you to everyone at Harker House, you are truly wonderful!
Thank you so much for this lovely review, we are pleased that you were happy with the service we provided during a very difficult time. Your loved one is very sadly missed at Harker House.
Mum recently turned 101 years old, when the day arrived the heavens opened and we resigned ourselves to a short window visit. The staff were not having any of it! We went shown into a room and she was brought in. Within minutes we had a delicious tea and cake brought in. We enjoyed a very happy visit looking at her cards and gifts. The dining room (viewed through an outside window) was decorated with balloons and other birthday trimmings in her honour and she received a beautiful and birthday cake.
Harker house is an exceptional home!
Thank you so much for your lovely comments, it is always so good to receive such positive feedback. We always try our best to ensure residents are happy and families are made to feel welcome and included.
Both myself and my husband can not thank them enough for what they do, 24 hours a day 7 days a week to bring a sense of normality, to what I would envisage must be a very confusing world for my father in law.
We can visit when we like and call him, so he knows we are still about, and we can also take him out and about (pre-arranged).
If I was asked to recommend a care home to somebody Harker House would be at the top of my list, as the staff have gone above and beyond anything we could have done, and above all it gives us as a family peace of mind that he is getting the best care possible, for his needs and nothing is too much trouble for any of the staff.
If I had to rate Harker House it gets 110% from us. Excellent care home.
Thank you so much for this lovely review. As a staff team we pride ourselves on providing the best possible, person centred care and it is appreciated when this is recognised by families.
My mum was moved from a private home costing over £1000 a week to a council-funded dementia bed at Harker House several months ago. Not knowing what to expect from a care home, I had previously accepted many issues around monitoring her care as inevitable due to the pressures of the pandemic. In fact, Mum’s time at Harker House has shown me that her care can be monitored down to the smallest detail. The staff at Harker House keep detailed records of my mum's care on handheld devices and are happy to share these details with me. I have been really impressed with the care given to Mum at Harker House and the professional attitude displayed by the staff. The staff are always keen to learn more about her to make sure her needs are fully catered for. In short, not all care homes are created equal and I would wholeheartedly recommend Harker House and the excellent management style displayed by the manager and her lovely team. I feel really reassured that mum is receiving the best care available.
Thank you for this lovely review, we are extremely happy that you have been so satisfied with the care Mum receives at Harker House.
Mum moved into Harker House in September 2021. Since she arrived she has been warmly welcomed and after a shaky start whilst she adapted to her new surroundings, she now couldn't be happier. There is not a time when Mum doesn't praise the high level of care she receives and has built really strong relationships with staff. She truly feels safe and secure and says she doesn't have to worry about anything. Her personalised care includes her newspaper being delivered every day, hairdresser weekly and poached eggs for breakfast. She often thinks she is in a hotel! The manager is brilliant and keeps us updated regularly with any changes and I feel the communication from all staff is excellent. Anytime we have taken Mum out she is welcomed back so warmly with friendly faces and hugs (when Covid allows). As a healthcare professional myself I have high standards and I think Harker House has lived up to every expectation and our family couldn't be more relieved and happy.
‘Thanks for your lovely review, it is a real pleasure to look after your Mum at Harker House.
Dad has been treated with love and respect by all the staff and it is obvious from the way the staff treat Dad that it is more than a job - it is as if they are looking after their own family.
I have also been treated as an extension of that family in that the staff have been happy to relate messages and hugs to Dad and when Dad moved rooms a member of staff showed me round the room on video calls.
The support of the staff to me has been above the call of duty and I am totally reassured that Dad is in the best possible care.
I wouldn't hesitate to recommend Harker House to anyone who needs residential care.
Wow that is lovely! Thanks for sharing with us, its so nice to hear and receive some positive news. Harker has always been a wonderful home and I’m so proud to be the Deputy Manager at Harker.
Sadly my mother died on April 29th 2021 (at age 100) having been living at Harker House for almost two years. I cannot fault her care throughout her stay at Harker House. The staff are wonderful, caring and compassionate, creating a family-friendly atmosphere for all the residents. It is only when you visit you realise caring is a vocation, not just a job. As my mother's health deteriorated with advancing dementia her care plan was adjusted to match her needs. This made her final days as happy and fulfilled as possible. Thank you all at Harker House.
Thank you for taking the time to give such positive comments on the care and support your mother received at Harker House. Please accept our sincere condolences for your loss.
My nan has been a resident just over a year now and loves the home as she chose to live at Harker House. The staff are amazing and look after Nan very well. Nan settled very quickly there. The staff have been great in the current covid situation and have kept the residents happy throughout and us relatives too, doing lots of facetime and window visits when allowed. Nan recently celebrated her 100th birthday. The staff made her birthday very special and gave her a lovely day.
Dear Tony, thank you for your kind words about the care and support your nan is receiving at Harker House - we are so pleased that we were able to help her celebrate her 100th birthday, albeit in unusual circumstances.
My father was a resident at Harker House for over 5 years, he has always been treated with care and consideration. The activities were varied and he enjoyed them, especially visits from the children of a Charity. The last year at Harker House was difficult as he lost his sight and hearing. My father passed away on 5th November. He was cared for extremely well up until his passing.
Thank you for your kind review of the care and support your father received at Harker House. Please accept our condolences for your loss.
We phoned and spoke to the Manager and arranged an appointment, I think it was that afternoon. We were very impressed with the general layout of the place and the general ambience. My sister was in in about 10 days and loved it. The other residents and the staff made her very welcome, and I know she wished she had moved in sooner.
Thank you for your kind comments about the reassuring care and support your sister received at Harker House. Please accept our condolences for your loss.
I express my complete gratitude for the care given to my grandmother. A truly comfortable and happy environment with exceptional staff.
Thank you for your kind comments about the care and support your grandmother received at Harker House.
My nan was in the care of Harker House for just about a year, we can’t thank them enough as a family the love and care that she was given, we went to take her home and she told us she was home and wanted to go back so that’s how friendly they are. I would always recommend them to anyone who needs respite or to stay full time. Thank you to the managers and all the staff at Harker House.
Thank you for your lovely comments about the care and support your nan received at Harker House - we're so pleased she felt it was 'like home'.
In the short time, my dad spent here - he was very well looked after.
Thank you for your kind comments about the care and support your father received at Harker House.
My mother who died on 25th April at 100+ years of age received excellent care during the four years she lived at Harker House. The staff was all very caring and when we visited, we as a family, always received a very warm welcome and we shall miss the weekly visits, not only to see Mum but our chats with all the staff. We felt like part of the care home family. I cannot speak too highly of them all. They are wonderful!
Thank you for your kind words about the care and support your mother received at Harker House - we offer our condolences again for your loss.
Harker House is so lovely. I had a bad experience with trying to find a home for my Mother; with no success, how I wish, I had found Harker House. It is so warm every staff member is so friendly it is so clean and smells so lovely. I am so impressed; such amazing care is given to everyone. I cannot praise them enough, well done.
Thank you for your very kind words about the care and support your sister receives at Harker House.
My mother has been a resident at Harker House for two years and four months, up to her death at the end of January 2020. I cannot speak too highly of the care she received during that time. With assessments of her health needs, likes and dislikes and personal choices, the care given was tailor-made for her. She was helped and encouraged to join in activities that she was interested in and loved some of the games and entertainment. The staff were patient, kind and had a great sense of humour. Mum felt happy and secure. Sadly, when her health deteriorated, two carers were needed for some care and much more intensive care was needed and given. She was and we are so grateful for that and the quality of life given for her last two years.
Thank you for your kind words about the care and support your mother received at Harker House. We send our condolences to you for your loss.
Yes, the building is a bit dated but the care is what is key. I would mark excellent for all but cost will always be a lot.
Safety was excellent. Shame mum was not able to stay. Thank you.
Thank you for your kind words about the care and support your mum received at Harker House.
Being an extravert, I immediately attempted to fit in and I was accepted by 90% of workers and residents. I would not hesitate to come back again if the need ever arose again in the future.
Thank you for your kind review - we look forward to you returning if you would like to.
We cannot over-state the excellent care that Mum received at Harker House. She was a very "private" lady, but the staff went out of their way to make her feel comfortable. So much so, that she looked on them as an extension of her own family.
Thank you for this lovely review of the care and support your mum received at Harker House.
2. Food- not enough fresh fruit/veg or variety. Portion size too small.
3. Tea/Coffee- frequency has reduced over last year.
4. Medication- often late.
5. Personal belongings- have gone missing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Harker House.
There are no upcoming events for Harker House.
Awards / Recognitions (1)
- 01 Apr 2017Recipient: Norse Care (Services) Ltd
Accreditations
There are no accreditations posted yet for Harker House.
Meet the Team (1)

I have worked in care since 2007, starting off as a care assistant and progressing into my current position. I have experience of working in various care settings and my last role before joining the team at Harker Houser was as the Manager of a home providing dementia care.
I absolutely love how varied my days are and how rewarding it is to make a difference to residents’ lives by providing good quality, person centred care.
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