






Harker House care home has been purpose built in the village of Long Stratton to provide residential care to 35 people over 65-years-old. The home includes a special secure unit for residents living with dementia.
Residents are invited to personalise their furnished room which also contains an emergency call bell system, fire alarm system and TV socket.
The home has adapted baths and showers, a payphone (although residents can choose...
Care Provided by Harker House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are calculated on the type of room and individual care needs of each applicant. Any external services will warrant additional charges.
The price(s) shown are provided by the care home. Contact Harker House for full pricing details and T&Cs.
Contact Harker House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Norse Care (Services) Ltd
- Private Owned
Person in charge
- Paul Coleman (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (4)
Harker House Reviews (90)
Harker House has a Review Score of 9.7 (9.725) out of 10, based on 14 reviews in the last 2 years.
Over all time Harker House has 90 reviews.
Excellent management and staff always to help whenever requested.
Thank you for your kind review of Harker House.
The staff are welcoming, caring and friendly. The management are the same, door to the office always open. Mum was always treated with respect and dignity as was I, her daughter.
Thank you for your kind thoughts about the care and support you and your mum received at Harker House.
Premises are clean and well kept, rooms bright. Staff friendly and approachable. Staff mindful of residents' needs and capabilities, sometimes under difficult circumstances and complex requirements.
Thank you for your kind comments about Harker House.
The staff are happy to discuss any issues or concerns I may have, and my aunt seems well cared for.
Thank you for your kind comments about your aunt's care and support at Harker house.
He is not ambulant and cannot feed himself but staff are gentle and helpful. He looks well and is comfortable.
Any concerns are quickly sorted by management. If ill a doctor or practice nurse are called. Good procedures are in place to keep family informed.
I cannot praise the care of most of the staff too highly.
Thank you for your lovely, thoughtful review of the team at Harker House.
I have stayed here for respite care. I made the decision to stay but my social worker wanted me to go home to give it a try. The home at Harker is a home. The staff have been so kind and allowed me to come out of my shell. The care I got was first class and the home and staff have supported my needs so well. The food is top class. I have put on weight. This home is a home who cares.
Thank you for your kind words about the care and support you have received at Harker House.
My stay here has been most enjoyable and been treated well by the staff.
Thank you for your kind words about your stay at Harker House.
My father was recently staying at Harker House for respite. The care and staff have been exemplary. We as a family are very grateful for the kindness shown towards my father. He was very happy staying there.
Thank you for your kind words about the support your father received at Harker House.
My aunt has been looked after very well and regained her strength, however, I'm worried now she's home that will all be undone, even given all the care she will get. She has been well fed and has always looked clean and tidy, there's always been a tea trolly when I've visited so I know her fluid intake has been good. Thank you to all who have cared for her.
Thank you for your kind words about the care and support your aunt has received at Harker House.
Excellent facilities, staff excellent, thoroughly enjoyed my stay.
Thank you for taking the time to review your stay at Harker House.
The care staff help me and have a laugh with me, which is important. I see the nurses for my legs, who are also lovely ladies. I enjoy being here and enjoy being with people and feeling included in activities.
Thank you for your kind words about the care and support you're receiving at Harker House.
My uncle lived at Harker House for almost five years and thought of it as home. He appreciated everything that was done to help him and enjoyed conversations with all the staff. A fall accelerated the end of his life, but the compassion of the staff while he waited for an ambulance, was second to none.
Thank you for your kind thoughts about the care and support your uncle received at Harker House. Please accept our condolences for your loss at this sad time.
Very good all round.
Thank you for your kind words about Harker House.
Since my mother moved into Harker House, she's been a different person. The carers keep her medications (of which there are quite a lot!) up to date very meticulously and her weight and diet are monitored well and they keep a close eye on her health and wellbeing. She has a delightful little bedroom with her personal things around her and she appreciates the care and attention she receives from the staff and has made lots of friends since she's been there. I enjoy visiting her, and I'm always made welcome, the staff are always friendly and chatty, and the whole environment has a very clean, homely and cosy atmosphere.
Thank you for your lovely review of Harker House and the care and support provided to your mother.
My mother liked it there from the time she went in for respite and I am pleased to say it has not changed. The staff are very good and caring. I can find no fault with them or the place.
Thank you for your kind words about the care your mum received at Harker House.
Whenever I went to visit my nan, the staff were very friendly and welcoming and my nan always seemed happy here. Not only did the staff care for my nan, they always had a good sense of humour which she loved and the high level of care she received in her last few weeks of life was fantastic and you could feel how fond of her they all were.
Thank you for taking the time to write about the care and support your nan received while she lived at Harker House. Please accept our condolences for your loss.
I have always found the staff very friendly and helpful.
Thank you for your kind comments about the team at Harker House.
Can't thank the staff enough for the kindness they showed to my mum, especially when she fell over. The manager and her deputy stayed with her until the ambulance arrived after such a long wait, but truly blessed mum was able to come back and spend her last days with everyone at Harker House.
Thank you very much.
Thank you for your kind words about the care and support your mum received at Harker House. Please accept our condolences for your loss.
My close friend lived at Harker House for three and a half years, she loved it and classed it as her home. The staff are what make the home and she classed them as her friends. She loved her music and staff always kept her entertained with music, singing, dancing and day trips out to the beach or shopping. Towards the end, she wanted to return back "home" from hospital to spend her last few days and pass away with her friends (carers) and family around her. Staff did excellent end of life care and treated her with dignity, respect and person centred. I will miss going into Harker House to visit her and seeing all the smiles from the staff who do such a fantastic job. Harker House is beyond the best care home for caring staff I have ever had the privilege to visit.
I was nervous about going into a care home at first but the home itself is smashing and the carers looked after me so well.
It's clean, bright and all the residents were lovely to me.
The food was very good and if I wanted something, the nice cook made it for me.
I can't thank the staff enough for making my stay so welcoming.
The bingo was always a laugh with the funny carers calling out the numbers.
Thank you for your lovely comments about your stay at Harker House. You are welcome to come and stay with us again in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Harker House.
There are no upcoming events for Harker House.
Awards / Recognitions (1)
- 01 Apr 2017Recipient: Norse Care (Services) Ltd
Accreditations
There are no accreditations posted yet for Harker House.
Meet the Team (1)

I have worked in care since 2007, starting off as a care assistant and progressing into my current position. I have experience of working in various care settings and my last role before joining the team at Harker Houser was as the Manager of a home providing dementia care.
I absolutely love how varied my days are and how rewarding it is to make a difference to residents’ lives by providing good quality, person centred care.
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