Submit a Review for Northcourt Lodge Nursing Home
65 Northcourt Avenue, Reading, RG2 7HF
View full details of Northcourt Lodge Nursing HomeLatest Reviews for Northcourt Lodge Nursing Home
21 January 2025
I have always found the care given to my mother at Northcourt Lodge to be of excellent quality. All aspects of the organisation are exceptional. I am impressed with the level of thought and effort that is shown by the whole team.
The 'extracurricular' activities are varied and relatives/friends are
regularly invited to join in.
13 August 2024
Our mother moved here from another local care home a few years ago as her dementia had progressed and she needed more dementia-specific care.
Since the move she has really thrived, much more so than in her previous home. She is always clean and dressed and as long as she is well, she is always
brought downstairs during the day to join in with the activities. I know that a particular staff member buys jigsaws just for her as these are really the only things she still enjoys doing. She has gained weight again as the food served is more like home cooking.
All the staff are very caring and kind. They work hard to engage with all the residents, not an easy thing to do as they can all be challenging at times.
My mother is approaching her 100th birthday and I can honestly say I don't think she would have survived without this home. The care is personal and kind and really I can't think of anything I would change.
10 June 2024
This is an excellent care home. My husband was there for several weeks and received the best possible care. The home is clean and nice, the staff are friendly, patient and hard-working. The food is excellent, the lady chef and menus are great. Activities are provided by a wonderful activity manager,
a lot of entertainment on a daily basis. This is a family feel to this home. My husband has been moved to another care home (residential one) as he is mobile as the Northcourt Lodge is a nursing home that is more suitable for people with restricted mobility. I am very grateful to this care home.
30 April 2024
Very friendly helpful staff who put myself as a family member at ease. Nothing is too much trouble. They treat the resident as I would like to be treated. The room is clean and warm with a lovely outlook onto communal gardens.
30 April 2024
The few care homes that I have been in have not been as welcoming as Northcourt Lodge. The care and attention they give every resident is heart-warming to see, and you know your loved ones/friends are being well cared for, plus you know when you leave your loved ones they are being cared for, which
takes away the worry when you are away from them. The staff here are amazing, nothing is too much trouble and it's a lovely feeling to have such honesty and transparency rarely found. Well done, you are amazing and the best place for any resident to reside.
26 April 2024
My sister has had the best care from the team there, care is based on each individual's personal needs, their likes and dislikes, my sister has improved health wise lots since being in their care to the point she needs new clothes due to putting on weight, she looks so happy and content whenever I
get to visit.
26 April 2024
My auntie has had amazing care from the team and management, she is treated as an individual, so they do what is best for my auntie. The care has been amazing and my auntie is so well cared for she's put on weight and she is looking healthier, I thought I lost my auntie prior to moving to the care
home but they have brought her back with all their care and I will always be truly grateful to the home and their staff.
11 April 2024
The staff at Northcourt Lodge have made my wife feel welcome and all the staff have made myself and the family visiting feel comfortable and welcome. Such cheerful people working there. I would recommend this care home.
17 January 2024
Always welcoming, very clean, my aunt is well looked after and I am always informed or notified of anything that may require my consent. The staff look after their residents with the upmost care and attention.
19 December 2023
My mum has been a resident at Northcourt Lodge since January this year. I visit regularly and have always had a consistently positive experience. All staff members are kind, caring and great at their jobs. Mum is very happy with her care and has become much more relaxed and content, despite her
significant difficulties and complete lack of mobility. The team working is impressive and staff clearly enjoy working there. They will always take time to speak to me and to Mum when they go by her room. No request is too much trouble no matter what they are in the middle of. Mum is positively encouraged to join in activities and enjoys the sociable elements of life at Northcourt Lodge. This year the team has arranged a wonderful garden party for residents, their families and friends. This was enjoyed by all and very well attended. Only this month they organised a Christmas party with entertainment, food and guests. It was great fun and the staff joined in even on their days off.
14 December 2023
My mother moved to Northcourt Lodge in February 2023. She is bed bound and suffers from dementia. Since she has been there her dementia has taken quite a grip. All the staff treat her with nothing but care and kindness, even though my mother can be quite rude and grumpy.
She has everything she
needs, including a TV and radio in her room. There are activities every day in the lounge and the activity lady goes to all the bed bound residence to give them one to one time.
The rooms and corridors are very clean. The beds are changed regularly and my mother is always extremely clean and well fed.
I have nothing but praise for all the staff at Northcourt Lodge and am grateful every day that my mother is there.
11 December 2023
My mother has been a resident at Northcourt Lodge for 2 years and her care has been excellent throughout this time. The staff all treat her with dignity and respect and whenever she has needed nursing input for various health crises, this has been provided with kindness and professionalism.
Northcourt feels like a family and all the staff contribute to this feeling. Thank you to the whole team!
11 December 2023
I often visit the Northcourt Lodge care home to see my dad, and I must say it exceeds my expectations. From the moment I step into the facility. I am greeted warmly by the friendly staff. The staff members demonstrate a remarkable level of compassion, professionalism and expertise and I witnessed
how they treat each resident with dignity, respect and personal attention. It is evident that they generally care about the individuals they serve.
Northcourt Lodge also goes above and beyond in reference to events, they have put on a couple of amazing events this year, including a lovely Christmas gathering with a singer plus a local choir to come in and sing carols.
I am truly grateful for the wonderful experience that my dad is having at the care home and peace of mind It gives me knowing that he is safe and comfortable.
21 November 2023
Mother-in-law is so settled and happy. She was very worried about moving in but the team are so lovely and caring, she loves it.
26 September 2023
Mum is very happy here. Cannot be better for her. Mum feels safe and is well cared for by the great carers.
04 July 2023
My mother has been extremely well looked after, the care at Northcourt Lodge is amazing, the staff are very friendly and caring. She enjoys the food very much. I am very happy with the care she is receiving.
09 June 2023
Northcourt Lodge has welcomed my mum superbly, offering warmth, kindness, support, patience and politeness which are all important to her and the family. I have seen a huge change in her mental health since she has been in the care of this professional team - thank you everyone.
20 April 2023
Mum is very well cared for - the home is warm and clean - the staff are wonderful and treat Mum with respect. They have got to know her preferences despite communication issues due to dementia and she is clearly settled and happy after a move from a larger and less personal home. Thank you.
18 April 2023
The quality of care provided for my mum is excellent,
The cleanliness and safety of the home is very good for all the residents, The common areas are free from clutter and well-maintained.
The staff's attitude towards my mum goes above and beyond.
Plenty of social activities, and emotional
support. Mum is encouraged to participate in activities. Staff members are well trained with a positive attitude.
17 April 2023
Whenever visiting Northcourt Lodge all residents are treated with dignity and seem to know the staff well. The home is clean and well-maintained. There are regular staff and agency staff are not used whenever possible. Dad moved from another care home in the area and there is a marked improvement in
the care he receives at Northcourt Lodge. I would recommend this care home, as a smaller home the care is much more personalised.
Latest Reviews for Northcourt Lodge Nursing Home
21 January 2025
I have always found the care given to my mother at Northcourt Lodge to be of excellent quality. All aspects of the organisation are exceptional. I am impressed with the level of thought and effort that is shown by the whole team.
The 'extracurricular' activities are varied and relatives/friends are
regularly invited to join in.
13 August 2024
Our mother moved here from another local care home a few years ago as her dementia had progressed and she needed more dementia-specific care.
Since the move she has really thrived, much more so than in her previous home. She is always clean and dressed and as long as she is well, she is always
brought downstairs during the day to join in with the activities. I know that a particular staff member buys jigsaws just for her as these are really the only things she still enjoys doing. She has gained weight again as the food served is more like home cooking.
All the staff are very caring and kind. They work hard to engage with all the residents, not an easy thing to do as they can all be challenging at times.
My mother is approaching her 100th birthday and I can honestly say I don't think she would have survived without this home. The care is personal and kind and really I can't think of anything I would change.
10 June 2024
This is an excellent care home. My husband was there for several weeks and received the best possible care. The home is clean and nice, the staff are friendly, patient and hard-working. The food is excellent, the lady chef and menus are great. Activities are provided by a wonderful activity manager,
a lot of entertainment on a daily basis. This is a family feel to this home. My husband has been moved to another care home (residential one) as he is mobile as the Northcourt Lodge is a nursing home that is more suitable for people with restricted mobility. I am very grateful to this care home.
30 April 2024
Very friendly helpful staff who put myself as a family member at ease. Nothing is too much trouble. They treat the resident as I would like to be treated. The room is clean and warm with a lovely outlook onto communal gardens.
30 April 2024
The few care homes that I have been in have not been as welcoming as Northcourt Lodge. The care and attention they give every resident is heart-warming to see, and you know your loved ones/friends are being well cared for, plus you know when you leave your loved ones they are being cared for, which
takes away the worry when you are away from them. The staff here are amazing, nothing is too much trouble and it's a lovely feeling to have such honesty and transparency rarely found. Well done, you are amazing and the best place for any resident to reside.
26 April 2024
My sister has had the best care from the team there, care is based on each individual's personal needs, their likes and dislikes, my sister has improved health wise lots since being in their care to the point she needs new clothes due to putting on weight, she looks so happy and content whenever I
get to visit.
26 April 2024
My auntie has had amazing care from the team and management, she is treated as an individual, so they do what is best for my auntie. The care has been amazing and my auntie is so well cared for she's put on weight and she is looking healthier, I thought I lost my auntie prior to moving to the care
home but they have brought her back with all their care and I will always be truly grateful to the home and their staff.
11 April 2024
The staff at Northcourt Lodge have made my wife feel welcome and all the staff have made myself and the family visiting feel comfortable and welcome. Such cheerful people working there. I would recommend this care home.
17 January 2024
Always welcoming, very clean, my aunt is well looked after and I am always informed or notified of anything that may require my consent. The staff look after their residents with the upmost care and attention.
19 December 2023
My mum has been a resident at Northcourt Lodge since January this year. I visit regularly and have always had a consistently positive experience. All staff members are kind, caring and great at their jobs. Mum is very happy with her care and has become much more relaxed and content, despite her
significant difficulties and complete lack of mobility. The team working is impressive and staff clearly enjoy working there. They will always take time to speak to me and to Mum when they go by her room. No request is too much trouble no matter what they are in the middle of. Mum is positively encouraged to join in activities and enjoys the sociable elements of life at Northcourt Lodge. This year the team has arranged a wonderful garden party for residents, their families and friends. This was enjoyed by all and very well attended. Only this month they organised a Christmas party with entertainment, food and guests. It was great fun and the staff joined in even on their days off.
14 December 2023
My mother moved to Northcourt Lodge in February 2023. She is bed bound and suffers from dementia. Since she has been there her dementia has taken quite a grip. All the staff treat her with nothing but care and kindness, even though my mother can be quite rude and grumpy.
She has everything she
needs, including a TV and radio in her room. There are activities every day in the lounge and the activity lady goes to all the bed bound residence to give them one to one time.
The rooms and corridors are very clean. The beds are changed regularly and my mother is always extremely clean and well fed.
I have nothing but praise for all the staff at Northcourt Lodge and am grateful every day that my mother is there.
11 December 2023
My mother has been a resident at Northcourt Lodge for 2 years and her care has been excellent throughout this time. The staff all treat her with dignity and respect and whenever she has needed nursing input for various health crises, this has been provided with kindness and professionalism.
Northcourt feels like a family and all the staff contribute to this feeling. Thank you to the whole team!
11 December 2023
I often visit the Northcourt Lodge care home to see my dad, and I must say it exceeds my expectations. From the moment I step into the facility. I am greeted warmly by the friendly staff. The staff members demonstrate a remarkable level of compassion, professionalism and expertise and I witnessed
how they treat each resident with dignity, respect and personal attention. It is evident that they generally care about the individuals they serve.
Northcourt Lodge also goes above and beyond in reference to events, they have put on a couple of amazing events this year, including a lovely Christmas gathering with a singer plus a local choir to come in and sing carols.
I am truly grateful for the wonderful experience that my dad is having at the care home and peace of mind It gives me knowing that he is safe and comfortable.
21 November 2023
Mother-in-law is so settled and happy. She was very worried about moving in but the team are so lovely and caring, she loves it.
26 September 2023
Mum is very happy here. Cannot be better for her. Mum feels safe and is well cared for by the great carers.
04 July 2023
My mother has been extremely well looked after, the care at Northcourt Lodge is amazing, the staff are very friendly and caring. She enjoys the food very much. I am very happy with the care she is receiving.
09 June 2023
Northcourt Lodge has welcomed my mum superbly, offering warmth, kindness, support, patience and politeness which are all important to her and the family. I have seen a huge change in her mental health since she has been in the care of this professional team - thank you everyone.
20 April 2023
Mum is very well cared for - the home is warm and clean - the staff are wonderful and treat Mum with respect. They have got to know her preferences despite communication issues due to dementia and she is clearly settled and happy after a move from a larger and less personal home. Thank you.
18 April 2023
The quality of care provided for my mum is excellent,
The cleanliness and safety of the home is very good for all the residents, The common areas are free from clutter and well-maintained.
The staff's attitude towards my mum goes above and beyond.
Plenty of social activities, and emotional
support. Mum is encouraged to participate in activities. Staff members are well trained with a positive attitude.
17 April 2023
Whenever visiting Northcourt Lodge all residents are treated with dignity and seem to know the staff well. The home is clean and well-maintained. There are regular staff and agency staff are not used whenever possible. Dad moved from another care home in the area and there is a marked improvement in
the care he receives at Northcourt Lodge. I would recommend this care home, as a smaller home the care is much more personalised.