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229 London Road, Red Hill, Worcester, WR5 2JG
View full details of Red HillLatest Reviews for Red Hill
09 April 2026
I have been here at Red Hill for almost a year and I have had excellent care and kindness from all the staff here. I can't fault them in any way.
07 April 2026
I can't fault the service of care given to Mary who has been a resident for nearly three years. At every stage of her care any changes or health issues have been quickly communicated to me or her husband and actions taken. All staff, without exception, are pleasant and treat us as if we were family.
Mary has always been shown clean and nicely dressed in her room.
25 March 2026
From our initial introduction to mum's last day, the staff have been attentive, proactive, welcoming and simply amazing!
Food always looked and smelled delicious and always something happening to keep the residents entertained and engaged.
Thank you Red Hill for looking after our mum.
18 March 2026
When my mother arrived she was encouraged to join in activities. Which she enjoyed when the mood took her. Sitting with staff, I felt I was listened to when I expressed concerns about mum. Only criticism is during evenings and weekend their are less staff and answering the door is very slow. On the
whole staff were caring and conscientious.
24 February 2026
My Aunt came to Red Hill in January 2023, having suffered a heart attack and as a result of that severe hypothermia one icy December morning in 2022.
After spells in different wards at hospital, then Malvern Community Hospital, she arrived, still not herself, for a CHC assessment.
Before her
arrival I had arranged to meet the Manager one Dulcie Link. What an impressive lady. I was shown around, nothing was hidden and my unease of my Aunt b being sent to Red Hill disappeared. I duly report back to my Aunt who had asked me to look/inspect, far and wide to recommend the best home for her, in my opinion.
My Aunt was treated as one of the 'Family", nothing was too much trouble, and there was always a mug of tea, a chat and plenty of smiles to make a new resident settle. The food is first class.
In the three years she has been here, she has been very happy, well looked after, and cared for including medication. She has never wanted to move , why would she!
26 January 2026
The care from the team on topaz is excellent. The change in my mum is lovely. She now gets involved and is happy and smiling. She is eating things she never used to eat.
Can't thank you enough always polite and helpful when we visit
20 January 2026
Our father was a resident from December 2024 until October 2025. Throughout his stay the care and kindness from Redhill has been excellent. Everyone of the staff made us feel very welcome as a family, Our father especially at the end was put front and centre. I am so glad that he lived at Redhill as
dad was treated with dignity and respect. Thank you.
09 December 2025
My Mother Dania has been a resident at Redhill for nearly twelve months on the Dementia suite.
During her stay we have got to know the staff quite well. Both my wife and myself have been so impressed with the care Mum receives, we are also shown a great deal of compassion as we find mum's
situation very difficult to deal with.
The staff have a very challenging job which I certainly could not do
I would always be confident that Mum is in great hands, the staff are attentive, friendly, and compassionate with the residents who have conditions that would try the patience of a saint.
So well done Dulcie and Zoltan and all the staff keep on doing what your doing, a fantastic job.
26 November 2025
My mum suffered with Dementia and was on Redhill's Topaz wing until her recent death.
The staff were so caring, compassionate and competent. It felt like a home from home in the way they cared for our whole family.
The enrichment activities really give mum something to enjoy, when she could. The
nursing care at the end was seamless.
There are, undoubtedly, newer, smarter looking care homes in the area. However, for quality of care ( including a lack of use of agency care) I would highly recommend Redhill.
21 November 2025
Look past the chipped paintwork. What makes a good home is the people. I cannot fault the care here. The staff are unfailingly caring, cheerful and react to any request straight away. You are always important to them. The food is good, old fashioned British. The staff engage the residents in
activities as much as they are able to. Non of our children have any reservations about Redhill.
06 August 2025
My mum-in-law was a resident for just over two years and it has been a positive experience overall. There were several stand out positives. These positives included: regular activities, regular meetings with the manager, involvement of community, food that always appeared appetising, approachable
and caring staff, option to have hair and nails done, and above all person centred care.
Unfortunately there were some issues. I am not an electrician, but the socket in the bedroom appeared dangerous to me. I do not remember if we mentioned about the socket (our bad). I will say that any issues or queries that we had were always quickly resolved by staff.
Care in the final hours was exceptional. Compassion and empathy were foremost at this sad time. The Last Office was beautifully carried out.
A huge thank you from the family.
15 May 2025
Residents bathroom facilities are dated but totally adequate. Some windows have broken seals. On the other hand the ratio of staff to residents is far above more modern residences I have experienced. There are quiet gardens which residents can look out on or taken into. Main issue is for visitors
gaining access at weekends when no one is in reception apart from passing laundry and kitchen staff, after handover when residents are taken to lounge after breakfast, staff are then engaged giving personal care to residents.
04 April 2025
Home from home nothing too much trouble, staff show compassion and empathy, diet good amount of choices, no concerns at al in any aspects how the home is run
04 April 2025
Mum was on EOL care and it was dealt with sensitively and really well. I have no objections to the standard of care my mum received up until her death 03/25
31 March 2025
Dad has been encouraged to engage in different activities and experiences, although mostly he likes to stay in his room. The staff are well mannered, very respectful and kind, being aware of all of his needs. The management have a wonderful inclusive policy to involve relatives and friends in
regular sessions to discuss, support and ideas. Red Hill is a complete contrast to where mum resided and they constantly put us siblings at ease, are flexible and friendly. They showed real care towards Dad, which is invaluable.
27 March 2025
The staff on Saffire were so caring and looked after my aunt beautifully, during the two years she was at Redhill.
26 March 2025
Lovely place moms happy and settled there and very happy with the care she gets staff are nice meals smell good and she's always clean and looks happy I always made to feel welcome when visiting and would highly recommend this nursing home
11 March 2025
My mother has been a resident at Red Hill care centre for six months and since the day she moved in, I have been impressed with the level of care and support both my mother and I have received. I have found the management team to be straightforward, efficient and extremely responsive to requests I
have made and the team at Red Hill are all very kind hard working and professional. Mum is treated with dignity. She is encouraged to be as independent as she is able to be and is allowed to make her own decisions regarding her care where this is possible. I feel extremely pleased to have mum settled at Red Hill.
30 January 2025
This is a very caring and homely facility. All the staff are friendly and welcoming, it does feel like home from home.
On the downside, the bedrooms/en-suites are beginning to look very very dated and tired.
29 January 2025
We had a wonderful party for my mum's 70th. The care staff were so helpful and made us some lovely sandwiches and a super buffet.
Mum loves her time at Red Hill. They know her so well and take care of all of her needs. The staff are friendly and attentive to her and always polite and helpful when
we are visiting.
Mum also gets the opportunity to get involved in various activities. She loves all of the arts and crafts but singing and listening to music is her favourite.
Latest Reviews for Red Hill
09 April 2026
I have been here at Red Hill for almost a year and I have had excellent care and kindness from all the staff here. I can't fault them in any way.
07 April 2026
I can't fault the service of care given to Mary who has been a resident for nearly three years. At every stage of her care any changes or health issues have been quickly communicated to me or her husband and actions taken. All staff, without exception, are pleasant and treat us as if we were family.
Mary has always been shown clean and nicely dressed in her room.
25 March 2026
From our initial introduction to mum's last day, the staff have been attentive, proactive, welcoming and simply amazing!
Food always looked and smelled delicious and always something happening to keep the residents entertained and engaged.
Thank you Red Hill for looking after our mum.
18 March 2026
When my mother arrived she was encouraged to join in activities. Which she enjoyed when the mood took her. Sitting with staff, I felt I was listened to when I expressed concerns about mum. Only criticism is during evenings and weekend their are less staff and answering the door is very slow. On the
whole staff were caring and conscientious.
24 February 2026
My Aunt came to Red Hill in January 2023, having suffered a heart attack and as a result of that severe hypothermia one icy December morning in 2022.
After spells in different wards at hospital, then Malvern Community Hospital, she arrived, still not herself, for a CHC assessment.
Before her
arrival I had arranged to meet the Manager one Dulcie Link. What an impressive lady. I was shown around, nothing was hidden and my unease of my Aunt b being sent to Red Hill disappeared. I duly report back to my Aunt who had asked me to look/inspect, far and wide to recommend the best home for her, in my opinion.
My Aunt was treated as one of the 'Family", nothing was too much trouble, and there was always a mug of tea, a chat and plenty of smiles to make a new resident settle. The food is first class.
In the three years she has been here, she has been very happy, well looked after, and cared for including medication. She has never wanted to move , why would she!
26 January 2026
The care from the team on topaz is excellent. The change in my mum is lovely. She now gets involved and is happy and smiling. She is eating things she never used to eat.
Can't thank you enough always polite and helpful when we visit
20 January 2026
Our father was a resident from December 2024 until October 2025. Throughout his stay the care and kindness from Redhill has been excellent. Everyone of the staff made us feel very welcome as a family, Our father especially at the end was put front and centre. I am so glad that he lived at Redhill as
dad was treated with dignity and respect. Thank you.
09 December 2025
My Mother Dania has been a resident at Redhill for nearly twelve months on the Dementia suite.
During her stay we have got to know the staff quite well. Both my wife and myself have been so impressed with the care Mum receives, we are also shown a great deal of compassion as we find mum's
situation very difficult to deal with.
The staff have a very challenging job which I certainly could not do
I would always be confident that Mum is in great hands, the staff are attentive, friendly, and compassionate with the residents who have conditions that would try the patience of a saint.
So well done Dulcie and Zoltan and all the staff keep on doing what your doing, a fantastic job.
26 November 2025
My mum suffered with Dementia and was on Redhill's Topaz wing until her recent death.
The staff were so caring, compassionate and competent. It felt like a home from home in the way they cared for our whole family.
The enrichment activities really give mum something to enjoy, when she could. The
nursing care at the end was seamless.
There are, undoubtedly, newer, smarter looking care homes in the area. However, for quality of care ( including a lack of use of agency care) I would highly recommend Redhill.
21 November 2025
Look past the chipped paintwork. What makes a good home is the people. I cannot fault the care here. The staff are unfailingly caring, cheerful and react to any request straight away. You are always important to them. The food is good, old fashioned British. The staff engage the residents in
activities as much as they are able to. Non of our children have any reservations about Redhill.
06 August 2025
My mum-in-law was a resident for just over two years and it has been a positive experience overall. There were several stand out positives. These positives included: regular activities, regular meetings with the manager, involvement of community, food that always appeared appetising, approachable
and caring staff, option to have hair and nails done, and above all person centred care.
Unfortunately there were some issues. I am not an electrician, but the socket in the bedroom appeared dangerous to me. I do not remember if we mentioned about the socket (our bad). I will say that any issues or queries that we had were always quickly resolved by staff.
Care in the final hours was exceptional. Compassion and empathy were foremost at this sad time. The Last Office was beautifully carried out.
A huge thank you from the family.
15 May 2025
Residents bathroom facilities are dated but totally adequate. Some windows have broken seals. On the other hand the ratio of staff to residents is far above more modern residences I have experienced. There are quiet gardens which residents can look out on or taken into. Main issue is for visitors
gaining access at weekends when no one is in reception apart from passing laundry and kitchen staff, after handover when residents are taken to lounge after breakfast, staff are then engaged giving personal care to residents.
04 April 2025
Home from home nothing too much trouble, staff show compassion and empathy, diet good amount of choices, no concerns at al in any aspects how the home is run
04 April 2025
Mum was on EOL care and it was dealt with sensitively and really well. I have no objections to the standard of care my mum received up until her death 03/25
31 March 2025
Dad has been encouraged to engage in different activities and experiences, although mostly he likes to stay in his room. The staff are well mannered, very respectful and kind, being aware of all of his needs. The management have a wonderful inclusive policy to involve relatives and friends in
regular sessions to discuss, support and ideas. Red Hill is a complete contrast to where mum resided and they constantly put us siblings at ease, are flexible and friendly. They showed real care towards Dad, which is invaluable.
27 March 2025
The staff on Saffire were so caring and looked after my aunt beautifully, during the two years she was at Redhill.
26 March 2025
Lovely place moms happy and settled there and very happy with the care she gets staff are nice meals smell good and she's always clean and looks happy I always made to feel welcome when visiting and would highly recommend this nursing home
11 March 2025
My mother has been a resident at Red Hill care centre for six months and since the day she moved in, I have been impressed with the level of care and support both my mother and I have received. I have found the management team to be straightforward, efficient and extremely responsive to requests I
have made and the team at Red Hill are all very kind hard working and professional. Mum is treated with dignity. She is encouraged to be as independent as she is able to be and is allowed to make her own decisions regarding her care where this is possible. I feel extremely pleased to have mum settled at Red Hill.
30 January 2025
This is a very caring and homely facility. All the staff are friendly and welcoming, it does feel like home from home.
On the downside, the bedrooms/en-suites are beginning to look very very dated and tired.
29 January 2025
We had a wonderful party for my mum's 70th. The care staff were so helpful and made us some lovely sandwiches and a super buffet.
Mum loves her time at Red Hill. They know her so well and take care of all of her needs. The staff are friendly and attentive to her and always polite and helpful when
we are visiting.
Mum also gets the opportunity to get involved in various activities. She loves all of the arts and crafts but singing and listening to music is her favourite.