Submit a Review for Cromwell Court Care Home
76 Church Street, Warrington, WA1 2TH
View full details of Cromwell Court Care HomeLatest Reviews for Cromwell Court Care Home
03 March 2026
I cannot recommend this care home enough. The care and attention ALL the staff show is amazing. Everybody involved is so thoughtful with regards to the care they provide for my mum and the emotional support they provide to us as a family. It has been such a traumatic experience for us all placing my
mum into a care home but Cromwell Court staff have been so good. Especially the Manager Tracey.
19 February 2026
My mother has been a resident of Cromwell Court for the past five years, in that time she has been reasonably content, and interacts with other residents and staff, but especially with the manager. Her husband (my stepfather) has also been in Cromwell receiving palliative care until passing in May
2025, and was treated with care and dignity. My concerns regarding mums medication of late have been dealt with promptly by the manager, I would like to see more outings for the residents.
17 February 2026
My Sister In Law has been at Cromwell Court now for a few months. She has settled in really well thanks to all the dedicated staff who provide great care within a really friendly environment.
She likes to get involved with the activities, from a game of Bingo to crafting and chair exercises just to
mention a few and not forgetting watching Elvis perform!!
As a family we feel relieved that she is safe and all her needs are being met, by the staff who all work to the highest standards.
17 February 2026
I am grateful of everyone in Cromwell Court for having a welcoming and comfortable home. KUDOS to the staff for their efforts. Given that our aunt has always been naturally introverted, as family, we truly appreciate the way the staff have supported and encouraged/helped her come out of her room to
gradually socialize with others. She seemed settled.
17 February 2026
My Sister has been resident in Cromwell Court since October 2025. She suffers with Parkinson's Dementia and her condition has worsened during this time. All the staff are friendly, courteous and professional, but above all understand her issues, doing their best to keep her safe and occupied as much
as possible. There are lots of activities and events to help maintain interest and normality which are very much appreciated by residents and relatives alike.
10 November 2025
My father has been in Cromwell Court Care Home for a year now and is looked after well. The staff are very caring. It was his birthday recently and we visited and were made very welcome. The staff made Dad a cake and made sure he enjoyed his birthday with his family. The home is a little dated
but the main thing is that Dad is cared for well and valued as a resident with staff that care for him.
16 October 2025
My father was a resident at Cromwell court care home Warrington for over a year. I understand caring for a person with the terrible illness Dementia is challenging, I do not believe i am an unreasonable person however that is how i was made to feel.
I believe one of the main failing for the
management if the lack of empathy towards the family's, when placing a loved one into a homes care you have to trust they will give the person everything they can to help to make there live slightly more bearable.
My father had several falls in a short space of time, when i approached Tracy the home manager to ask what we could do to reduce the risk of my father having further falls, i was told "I don't have the staff"
On three separate occasions i found my father dirty and smelly, i not talking about a wet accident, i am suggesting days in the same clothes. I called Tracy where i was told "My father is resistant to his care" in my opinion keeping my father, clean, warm and fed should be basics.
29 September 2025
Cromwell Court Care Home is good to keep mum in, they look after her well, they do activities most days, take them on trips, good food and drink, very clean home, bedrooms are lovely.
19 September 2025
My mum has been here for two weeks she has come I leaps n bounds with the help of the nursing staff , carers , activities , and other staff. If I had to choose this as her permanent place I would be happy to do so , although I wish she could come home . My mum enjoyed her country n western night out
(daytime activity) the bar is fantastic, the garden is big , the manager Tracey says use it as your own home. The rooms are big
And cleaned daily when you enter the building you don't get nasty smells like some homes , they have 3 courses for lunch n dinner , the whole team are just brilliant, thank from us all x
18 September 2025
Impressed with all the staff.
12 September 2025
My brother in law has been at Cromwell Court for the last 2 years and my husband and I cannot praise every single member of staff enough. He sadly had a fall that caused him to go to hospital during the night a member of staff went with him and stayed there for the rest of their shift. He ended up
having surgery which was successful but through other issues he sadly passed away 2 days later. We cannot fault the care he received from them. Yes he didn't go to bed at night but that was him for the last 4 years but they tried to coax him but stubborn he was. He enjoyed a laugh and joke but was a gentle giant who didn't like other residents shouting at staff. Nor can we say that staff didn't involve us in his care. Having worked in the care sector myself in the past I cannot fault a single thing. Thank you every single member of staff from maintenance , kitchen, domestic&laundry, reception, hairdresser, care and nursing teams & managers
01 September 2025
Excellent caring and supportive services. My mum has thrived since becoming a resident at Cromwell court last September. We have found the home to be welcoming and a place my mum is content to be. Highly recommend.
29 August 2025
The staff & management team are dedicated, caring and compassionate. They prioritise the care & wellbeing of their residents and the open door policy ensures that mutually trusting relationships are built with families.
20 August 2025
Mum has been in Cromwell for a few years now and I sleep easier knowing that mum is safe, well looked after and cared for in the best way possible, every member of staff I talk to when I visit is great and just makes visiting easier knowing how much they care and know not only the residents but
their families too
18 August 2025
My mother has recently been in Cromwell Court for respite, and had a lovely experience the staff where very attentive to her daily needs and enjoyed being made to feel welcome and nothing was too much trouble. I would recommend this care home, as based on my visits to see my mother, the staff on
duty deserve to be commended for their work ethic in a difficult environment dealing with very vulnerable clients.
18 August 2025
I always find the staff very courteous and my Mum always looks happy and content.
My mums room is always tidy and her clothes are always immaculate.
The home is always cheerful and the entertainment team are Brilliant.
15 August 2025
All ways impressed by the whole team and the care they provide. The unit my mums is on is well run, with sympathetic caring people working hard at a most difficult job. The facilities are well laid out for the residents and visitors.
15 August 2025
The care home team are always friendly and welcoming. They provide great care, activities and a friendly environment. The rooms are clean and tidy as well as the communal areas. Cannot ask for better care and happiness.
19 May 2025
My Mum has been a resident for 15 months. she has vascular dementia. She is very happy living there, for the first 10 months she thrived joining in the many activities provided by the staff. It was so wonderful to see her becoming the mother she had always been. She loved every single member of
staff who were looking after her. It was so wonderful to watch the care, concen, compassion and even love she was shown to her. I was so happy to know she was so well looked after as it is very difficult to leave your loved ones at a very vulnerable time.
The home itself is very clean and well maintained. Rooms are thoroughly cleaned on a daily basis and all the residents are well presented, they have in-house laundry service. Residents who are able can go out on trips to visits shops or places of interest. Actives happen on a daily basis when resided are encouraged to participate.
I can thoroughly recommend Cromwell Court and the amazing staff, who make it home from home for all residents
19 May 2025
My mother-in-law, who has severe dementia was admitted to Cromwell Court in January 2025 after suffering from many falls, spells in hospital, frequent police visits and at time aggressive behaviour and community care arrangements had failed to help.
Since being admitted as a resident, she has had
remarkable positive transformation where she has put on weight from a dangerously low weight, is sleeping better, had her medication reduced and has made new friends. We are delighted with her improvement and she is MUCH more happy.
The staff at Cromwell Court are absolutely superb - they are invariably kind, thoughtful, alert to residents' needs and above all calm and compassionate. They see these poor people as real human beings and obviously care deeply for them
A special shout out goes to the two ladies in the activities team for their tireless work and great activities and trips out.
The home itself is in good condition and the rooms are basic but nice and regularly cleaned.
Latest Reviews for Cromwell Court Care Home
03 March 2026
I cannot recommend this care home enough. The care and attention ALL the staff show is amazing. Everybody involved is so thoughtful with regards to the care they provide for my mum and the emotional support they provide to us as a family. It has been such a traumatic experience for us all placing my
mum into a care home but Cromwell Court staff have been so good. Especially the Manager Tracey.
19 February 2026
My mother has been a resident of Cromwell Court for the past five years, in that time she has been reasonably content, and interacts with other residents and staff, but especially with the manager. Her husband (my stepfather) has also been in Cromwell receiving palliative care until passing in May
2025, and was treated with care and dignity. My concerns regarding mums medication of late have been dealt with promptly by the manager, I would like to see more outings for the residents.
17 February 2026
My Sister In Law has been at Cromwell Court now for a few months. She has settled in really well thanks to all the dedicated staff who provide great care within a really friendly environment.
She likes to get involved with the activities, from a game of Bingo to crafting and chair exercises just to
mention a few and not forgetting watching Elvis perform!!
As a family we feel relieved that she is safe and all her needs are being met, by the staff who all work to the highest standards.
17 February 2026
I am grateful of everyone in Cromwell Court for having a welcoming and comfortable home. KUDOS to the staff for their efforts. Given that our aunt has always been naturally introverted, as family, we truly appreciate the way the staff have supported and encouraged/helped her come out of her room to
gradually socialize with others. She seemed settled.
17 February 2026
My Sister has been resident in Cromwell Court since October 2025. She suffers with Parkinson's Dementia and her condition has worsened during this time. All the staff are friendly, courteous and professional, but above all understand her issues, doing their best to keep her safe and occupied as much
as possible. There are lots of activities and events to help maintain interest and normality which are very much appreciated by residents and relatives alike.
10 November 2025
My father has been in Cromwell Court Care Home for a year now and is looked after well. The staff are very caring. It was his birthday recently and we visited and were made very welcome. The staff made Dad a cake and made sure he enjoyed his birthday with his family. The home is a little dated
but the main thing is that Dad is cared for well and valued as a resident with staff that care for him.
16 October 2025
My father was a resident at Cromwell court care home Warrington for over a year. I understand caring for a person with the terrible illness Dementia is challenging, I do not believe i am an unreasonable person however that is how i was made to feel.
I believe one of the main failing for the
management if the lack of empathy towards the family's, when placing a loved one into a homes care you have to trust they will give the person everything they can to help to make there live slightly more bearable.
My father had several falls in a short space of time, when i approached Tracy the home manager to ask what we could do to reduce the risk of my father having further falls, i was told "I don't have the staff"
On three separate occasions i found my father dirty and smelly, i not talking about a wet accident, i am suggesting days in the same clothes. I called Tracy where i was told "My father is resistant to his care" in my opinion keeping my father, clean, warm and fed should be basics.
29 September 2025
Cromwell Court Care Home is good to keep mum in, they look after her well, they do activities most days, take them on trips, good food and drink, very clean home, bedrooms are lovely.
19 September 2025
My mum has been here for two weeks she has come I leaps n bounds with the help of the nursing staff , carers , activities , and other staff. If I had to choose this as her permanent place I would be happy to do so , although I wish she could come home . My mum enjoyed her country n western night out
(daytime activity) the bar is fantastic, the garden is big , the manager Tracey says use it as your own home. The rooms are big
And cleaned daily when you enter the building you don't get nasty smells like some homes , they have 3 courses for lunch n dinner , the whole team are just brilliant, thank from us all x
18 September 2025
Impressed with all the staff.
12 September 2025
My brother in law has been at Cromwell Court for the last 2 years and my husband and I cannot praise every single member of staff enough. He sadly had a fall that caused him to go to hospital during the night a member of staff went with him and stayed there for the rest of their shift. He ended up
having surgery which was successful but through other issues he sadly passed away 2 days later. We cannot fault the care he received from them. Yes he didn't go to bed at night but that was him for the last 4 years but they tried to coax him but stubborn he was. He enjoyed a laugh and joke but was a gentle giant who didn't like other residents shouting at staff. Nor can we say that staff didn't involve us in his care. Having worked in the care sector myself in the past I cannot fault a single thing. Thank you every single member of staff from maintenance , kitchen, domestic&laundry, reception, hairdresser, care and nursing teams & managers
01 September 2025
Excellent caring and supportive services. My mum has thrived since becoming a resident at Cromwell court last September. We have found the home to be welcoming and a place my mum is content to be. Highly recommend.
29 August 2025
The staff & management team are dedicated, caring and compassionate. They prioritise the care & wellbeing of their residents and the open door policy ensures that mutually trusting relationships are built with families.
20 August 2025
Mum has been in Cromwell for a few years now and I sleep easier knowing that mum is safe, well looked after and cared for in the best way possible, every member of staff I talk to when I visit is great and just makes visiting easier knowing how much they care and know not only the residents but
their families too
18 August 2025
My mother has recently been in Cromwell Court for respite, and had a lovely experience the staff where very attentive to her daily needs and enjoyed being made to feel welcome and nothing was too much trouble. I would recommend this care home, as based on my visits to see my mother, the staff on
duty deserve to be commended for their work ethic in a difficult environment dealing with very vulnerable clients.
18 August 2025
I always find the staff very courteous and my Mum always looks happy and content.
My mums room is always tidy and her clothes are always immaculate.
The home is always cheerful and the entertainment team are Brilliant.
15 August 2025
All ways impressed by the whole team and the care they provide. The unit my mums is on is well run, with sympathetic caring people working hard at a most difficult job. The facilities are well laid out for the residents and visitors.
15 August 2025
The care home team are always friendly and welcoming. They provide great care, activities and a friendly environment. The rooms are clean and tidy as well as the communal areas. Cannot ask for better care and happiness.
19 May 2025
My Mum has been a resident for 15 months. she has vascular dementia. She is very happy living there, for the first 10 months she thrived joining in the many activities provided by the staff. It was so wonderful to see her becoming the mother she had always been. She loved every single member of
staff who were looking after her. It was so wonderful to watch the care, concen, compassion and even love she was shown to her. I was so happy to know she was so well looked after as it is very difficult to leave your loved ones at a very vulnerable time.
The home itself is very clean and well maintained. Rooms are thoroughly cleaned on a daily basis and all the residents are well presented, they have in-house laundry service. Residents who are able can go out on trips to visits shops or places of interest. Actives happen on a daily basis when resided are encouraged to participate.
I can thoroughly recommend Cromwell Court and the amazing staff, who make it home from home for all residents
19 May 2025
My mother-in-law, who has severe dementia was admitted to Cromwell Court in January 2025 after suffering from many falls, spells in hospital, frequent police visits and at time aggressive behaviour and community care arrangements had failed to help.
Since being admitted as a resident, she has had
remarkable positive transformation where she has put on weight from a dangerously low weight, is sleeping better, had her medication reduced and has made new friends. We are delighted with her improvement and she is MUCH more happy.
The staff at Cromwell Court are absolutely superb - they are invariably kind, thoughtful, alert to residents' needs and above all calm and compassionate. They see these poor people as real human beings and obviously care deeply for them
A special shout out goes to the two ladies in the activities team for their tireless work and great activities and trips out.
The home itself is in good condition and the rooms are basic but nice and regularly cleaned.