Submit a Review for The Hornchurch Care Home
2a Suttons Lane, Hornchurch, RM12 6RJ
View full details of The Hornchurch Care HomeLatest Reviews for The Hornchurch Care Home
16 April 2026
The team have been fantastic with my dad, they are very caring. He has improved significantly since being released from hospital. We are very happy with dad's care.
15 April 2026
Treated very well and respectfully by all staff. However on occasion sleep is disturbed by residents with dementia in nearby rooms making a lot of noise at night.
10 April 2026
I was very upset that my brother was sent to the hospital with no coat or blanket on him, after just coming out of hospital with pneumonia back in February this year.
10 April 2026
Pretty good, most of the time.
07 April 2026
My father was in Hornchurch Care Home and now my mother is here. This is where I wanted my mother to be. The care here is very good and I know my mother will be taken care of.
02 April 2026
My nan has been hear for 3 years excellent service, room is always spotless. Nan is always cared for well, staff especially Dawn is outstanding so caring.
27 March 2026
I am extremely pleased that my mum who is 89 suffering from Alzheimer and dementia is now safe and well cared for in Hornchurch Care Home. The nurses, carerers and manager are marvelous. They are very friendly and professional. My mum is much more carmer and happier now.
The rooms are lovely and
have a good size. The care home has a lovely warm atmosphere and they make everyone very welcome. Mum loves the activities they also provide.
24 March 2026
Pleased with the care she is getting. Communication is clear with the staff. Just hoping she settles. Enjoys the activities. I am interested in having profession salon treatment.
17 February 2026
My mum was only in the care home for a very short period of time before she passed away. The staff were extremely attentive and kind and I could not fault the care that my mum received. Everyone we spoke to went out of their way to help in any way they could. The staff updated me on a daily basis
regarding mum's condition and were very professional. Our family were looked after very well when we visited. We couldn't have asked for more. Thank you for being there with us and for providing my dear mum with first class care.
01 December 2025
My wife was in the home for 2 1/4 years. I am so pleased that she was in this home. It has been excellent in all respects. All the staff are marvellous. My wife could not have been looked after any better. I've always said this must be the best care home in London (or anywhere). Well done everybody.
24 June 2025
From the first moment to the last, everyone (staff) have been unbelievable, kind and caring with such understanding of everyone's needs. The care for my neighbour (and I was there most days) was to a level that even I couldn't believe, the staff and management deserve a lot of credit for the way
they go about their daily tasks to ensure patient and visitors are well cared for. Thank you for everything.
02 May 2025
The care home has been very helpful with my wife, she has been well cared for in the care home, the staff have been respectful and helped her with all her needs.
21 March 2025
My aunt was only in the care home for a short time before she passed away but we could not fault the care and compassion of every member of staff, not only to my aunt but her two sisters aswell. She was only in there a short time but we felt she was well looked after and treated with dignity.
The
whole care home was always clean whenever we visited and the food looked delicious.
Our family would like to thank all of the staff for their kindness.
19 March 2025
We did not want our sister to have to go into a care home but we could not have asked for more. The staff were not only lovely to my sister but also to my other sister and me. We are so grateful that they made her last days so comfortable and bearable.
20 January 2025
The staff are excellent with looking after my Dad. They have respected his wish to not have the hoist used to allow him to be in the lounge so that he can remain in his room where he is happy.
The facilities are very good even though he does not use as many as he used to. He enjoys the food and the
chance to watch his own programs on the TV.
The staff ensures that his hygiene is as good as he will allow them.
17 January 2025
I have found the staff at the care home very efficient, kind and professional. The staff will help and assist in any way they can. The care home is kept very clean and all patients' clothing kept clean to a high standard. My many thanks to all staff.
09 December 2024
I am very pleased and grateful that my wife is in this care home. She could not be in a better place. Well done to the gardener for all the floral decorations and the garden. Lovely. Sincerest thanks to all the staff.
28 November 2024
My mum seems happy and is well looked after. I am kept up to date with her care. Staff and management always available to speak to.
13 November 2024
The team at Hornchurch could not have been more accommodating and made the process of moving Mum quickly into her new home so simple. They found a solution to every hurdle.
11 November 2024
My mother-in-law has only just arrived here, so far I'm very happy with all staff and her care.
Latest Reviews for The Hornchurch Care Home
16 April 2026
The team have been fantastic with my dad, they are very caring. He has improved significantly since being released from hospital. We are very happy with dad's care.
15 April 2026
Treated very well and respectfully by all staff. However on occasion sleep is disturbed by residents with dementia in nearby rooms making a lot of noise at night.
10 April 2026
I was very upset that my brother was sent to the hospital with no coat or blanket on him, after just coming out of hospital with pneumonia back in February this year.
10 April 2026
Pretty good, most of the time.
07 April 2026
My father was in Hornchurch Care Home and now my mother is here. This is where I wanted my mother to be. The care here is very good and I know my mother will be taken care of.
02 April 2026
My nan has been hear for 3 years excellent service, room is always spotless. Nan is always cared for well, staff especially Dawn is outstanding so caring.
27 March 2026
I am extremely pleased that my mum who is 89 suffering from Alzheimer and dementia is now safe and well cared for in Hornchurch Care Home. The nurses, carerers and manager are marvelous. They are very friendly and professional. My mum is much more carmer and happier now.
The rooms are lovely and
have a good size. The care home has a lovely warm atmosphere and they make everyone very welcome. Mum loves the activities they also provide.
24 March 2026
Pleased with the care she is getting. Communication is clear with the staff. Just hoping she settles. Enjoys the activities. I am interested in having profession salon treatment.
17 February 2026
My mum was only in the care home for a very short period of time before she passed away. The staff were extremely attentive and kind and I could not fault the care that my mum received. Everyone we spoke to went out of their way to help in any way they could. The staff updated me on a daily basis
regarding mum's condition and were very professional. Our family were looked after very well when we visited. We couldn't have asked for more. Thank you for being there with us and for providing my dear mum with first class care.
01 December 2025
My wife was in the home for 2 1/4 years. I am so pleased that she was in this home. It has been excellent in all respects. All the staff are marvellous. My wife could not have been looked after any better. I've always said this must be the best care home in London (or anywhere). Well done everybody.
24 June 2025
From the first moment to the last, everyone (staff) have been unbelievable, kind and caring with such understanding of everyone's needs. The care for my neighbour (and I was there most days) was to a level that even I couldn't believe, the staff and management deserve a lot of credit for the way
they go about their daily tasks to ensure patient and visitors are well cared for. Thank you for everything.
02 May 2025
The care home has been very helpful with my wife, she has been well cared for in the care home, the staff have been respectful and helped her with all her needs.
21 March 2025
My aunt was only in the care home for a short time before she passed away but we could not fault the care and compassion of every member of staff, not only to my aunt but her two sisters aswell. She was only in there a short time but we felt she was well looked after and treated with dignity.
The
whole care home was always clean whenever we visited and the food looked delicious.
Our family would like to thank all of the staff for their kindness.
19 March 2025
We did not want our sister to have to go into a care home but we could not have asked for more. The staff were not only lovely to my sister but also to my other sister and me. We are so grateful that they made her last days so comfortable and bearable.
20 January 2025
The staff are excellent with looking after my Dad. They have respected his wish to not have the hoist used to allow him to be in the lounge so that he can remain in his room where he is happy.
The facilities are very good even though he does not use as many as he used to. He enjoys the food and the
chance to watch his own programs on the TV.
The staff ensures that his hygiene is as good as he will allow them.
17 January 2025
I have found the staff at the care home very efficient, kind and professional. The staff will help and assist in any way they can. The care home is kept very clean and all patients' clothing kept clean to a high standard. My many thanks to all staff.
09 December 2024
I am very pleased and grateful that my wife is in this care home. She could not be in a better place. Well done to the gardener for all the floral decorations and the garden. Lovely. Sincerest thanks to all the staff.
28 November 2024
My mum seems happy and is well looked after. I am kept up to date with her care. Staff and management always available to speak to.
13 November 2024
The team at Hornchurch could not have been more accommodating and made the process of moving Mum quickly into her new home so simple. They found a solution to every hurdle.
11 November 2024
My mother-in-law has only just arrived here, so far I'm very happy with all staff and her care.