Submit a Review for Catherine House Care Home
Cork Street, Frome, BA11 1BL
View full details of Catherine House Care HomeLatest Reviews for Catherine House Care Home
11 February 2026
I honestly can't praise this home enough. The staff have been absolutely amazing in the way they look after my great uncle, every single person is kind, attentive, and genuinely cares. The level of person-centred care is outstanding, they really take the time to understand each resident as an
individual, and nothing ever feels like too much trouble.
The home itself is always spotlessly clean and welcoming, and the food is amazing. The activities go well above expectations, with so much thought and effort put into keeping everyone engaged, stimulated, and happy.
Knowing my great uncle is being cared for in such a supportive, respectful, and nurturing environment gives our family complete peace of mind. I would highly recommend this home to anyone looking for exceptional care.
29 January 2026
My uncle moved in a few weeks ago and seems much happier in himself. He is loving all his food. The cleanliness is exceptional. We all feel relieved that he is safe there and around lots of people. He is looking forward to all the activities.
26 January 2026
All staff are very friendly and exceptional. My uncle has settled just in a couple of days and absolutely loves it at Catherine House. He loves the food and made so many friends already in the home. We couldn't of wished for a better home for him.
20 January 2026
The staff are very friendly & helpful to both myself & my wife & that includes the management. The whole place is kept nice & clean as is my wife. Although my wife has only been in Catherine House for just over 1 month, it is obvious that from the way that other occupants in the rooms are treated
with great care as well.
17 July 2025
Mum was moved after a stressful few months to Catherine House. They made the move, communication and mum's transition smooth and friendly. Their communication over any issues or concerns is great; they never hesitate to resolve any issues we mention when we visit. Mum loves it here. They even
include us in meals if we like.
Great home from home.
15 April 2025
Overall experience good. The most important thing for us is she is happy & likes the staff. Feels at home.
26 February 2025
Catherine House is an amazing care/nursing home facility where my husband with severe vascular dementia has been a resident now for nearly a year.
I cannot praise the home highly enough. Across the board from fantastic nursing staff, care assistants, managers, and admin to catering and maintenance
services!
They all deliver professional service and are important to such support and friendship to family members, like me with kindness and always a smile. Truly a fantastic team and should be applauded.
14 February 2025
Good feeling when you walk in. Had excellent viewing on first visit with everything shown and explained. Pleased able to take my husband's personal things in before he arrived as helped him to settle. All the staff friendly and very helpful, nothing too much trouble. Felt they spent time getting to
know my husband's way. Lounge and dining room have a nice relaxed feel, no pressure to use. Excellent care home.
12 June 2024
My husband lived at Catherine House for 5 years 6 months before his death three weeks ago.
He enjoyed living there and was well cared for by kind and cheerful staff.
For the last 2 months of his life, he suffered from cancer and it is about this time I want to submit a review.
I am so grateful
to the manager and her staff that those months were spent with them. He was not just cared for but cared about and so was I.
The family atmosphere in the home helped us through a very difficult time. The skill and professionalism of the manager are only matched by her compassion.
His physical needs were met in a truly caring manner and he was treated with respect and a genuine desire to do the very best for him.
I will always be grateful for the end-of-life care he received at Catherine House and for those who gave it.
04 June 2024
I'm writing this review after 3 months of experience at Catherine House as my Mother's 'forever home'. Older care and dementia is challenging, to say the least, however, I have found Catherine House treats people as individuals, with respect, and giving them agency as much as possible within the
scope of providing safe care.
There is a can-do and flexible attitude, from a basis of deep knowledge, with active leadership teams, and a compassionate, personable care team. Activities don't apply so much in my case, at this time, but I will happily re-review at a later stage. As a family we are reassured in the knowledge our mother is being well cared for, is safe, and is in a place that will support her individual needs every step of the way.
07 May 2024
Mum moved into Catherine House in November 2023 with my dad because they could no longer manage at home, dad died in December 2023 and I was not sure how Mum would cope. They had been married for 68 years and did everything together.
The staff at Catherine House were amazing with Mum, they were
there if she wanted to talk, and she had the opportunity to join in with activities or stay in her room. Gradually she has come out of herself, she is now joining in and going out on excursions. They held a fete in March and I helped Mum run the Tombola we had a great day.
I am completely relaxed knowing Mum is safe, well looked after, and happy, it is a pleasure to visit the home, the staff always make me feel welcome and part of the team. I have made friends with some of the other family members (which is a brilliant name rather than calling them residents). Thank you to all the staff at Catherine House, I know I have made the right choice.
03 April 2024
In December, Mum stayed at Catherine House for 4 weeks of convalescent care. On her arrival, the building looked so homely and festive; there was even a brass band playing Christmas carols! Mum had the opportunity to take part in activities and social events and the very pleasant surprise of a visit
from Santa, complete with a pressie on Christmas morning, plus a fabulous Christmas lunch, etc. The camaraderie between the staff was very evident to see, which in turn creates a friendly and cheerful atmosphere within the home. All staff were respectful, thoughtful and nothing seemed to be too much trouble. Mum enjoyed the meals and the banter with staff as well as other residents ensuring a relaxed and enjoyable time. Thank you to all at Catherine House, for your kind care.
07 March 2024
In my experience, the staff have always been very friendly and helpful towards me. I have witnessed them interact with my stepdad and have always been impressed with their patience and skill in dealing with people who have dementia.
On his 90th birthday, staff set up the big screen to play one of
his favourite DVDs, I can’t thank them enough for the effort they put in to make his day special, he genuinely had a lovely day.
13 November 2023
My mum has been a resident of Catherine House for over two years. The staff are wonderful - cheerful, friendly, caring and attentive, as well as welcoming to visitors. Mum's accommodation is always really clean and fresh. Mum enjoys the food and there is always a morning/afternoon tea 'treat' from
the kitchen. The staff seem to work well as a supportive and cooperative team. My family is very grateful to them.
24 October 2023
I was so pleasantly surprised to find that my father had been invited to stay in the care of Catherine House Care Home. The care from the staff is wonderful and I know my dad feels happy where he is because of the staff's gentle care and plus he just loves the food. He also loves the garden at the
end of the corridor, which has been well looked after. My dad feels safe and well attended to. I have a great relationship with the staff every time I come to take my dad out in the chair for a walk alongside the Frome River. If ever I need help about anything related to my dad, the staff are always ready to assist. Sometimes there are many unsung angels out there and some of them are working in Catherine House Care Home. Thank you.
14 August 2023
On entering Catherine House I was impressed with how clean and bright everything looked. I was nervous for my husband but need not have worried. All the staff were kind, helpful and very professional. The room itself was very clean with all the facilities my husband would need. Nothing was too much
trouble for anyone to help us.
28 June 2023
The staff are very friendly and will do anything for you. I visit most days, they all know me and tell me how things are going. I'm pleased with the service but my friend will say otherwise. Sometimes I think they must be short of staff as for ringing the bell for help. The lights could be brighter
in rooms. And when hot, maybe fans in the room.
09 June 2023
My father finally left the building on Monday 22nd May 2023. His seventeen months stay at the care home started with Covid still around. The staff were always helpful and obliging. My father's needs were met and I was so grateful for their swift actions in getting me there for his final moments. The
compassion shown was so comforting.
11 May 2023
On entrance, I find the home clean and tidy, staff are polite and will do anything for you. Always to hand when called to assist my mum who is now 86 years of age.
14 April 2023
I've always liked Catherine House Care Home because there is a very genuine caring nature of each resident coming from the manager, nursing and care staff. I have seen my dad feeling a lot more relaxed and I am safe in the knowledge that he is not only well cared for but that the staff genuinely
like my dad and work to promote his individual needs. I feel that staff have kept me abreast of any changes in Dad's care plan and even his spiritual needs are cared for.
Latest Reviews for Catherine House Care Home
11 February 2026
I honestly can't praise this home enough. The staff have been absolutely amazing in the way they look after my great uncle, every single person is kind, attentive, and genuinely cares. The level of person-centred care is outstanding, they really take the time to understand each resident as an
individual, and nothing ever feels like too much trouble.
The home itself is always spotlessly clean and welcoming, and the food is amazing. The activities go well above expectations, with so much thought and effort put into keeping everyone engaged, stimulated, and happy.
Knowing my great uncle is being cared for in such a supportive, respectful, and nurturing environment gives our family complete peace of mind. I would highly recommend this home to anyone looking for exceptional care.
29 January 2026
My uncle moved in a few weeks ago and seems much happier in himself. He is loving all his food. The cleanliness is exceptional. We all feel relieved that he is safe there and around lots of people. He is looking forward to all the activities.
26 January 2026
All staff are very friendly and exceptional. My uncle has settled just in a couple of days and absolutely loves it at Catherine House. He loves the food and made so many friends already in the home. We couldn't of wished for a better home for him.
20 January 2026
The staff are very friendly & helpful to both myself & my wife & that includes the management. The whole place is kept nice & clean as is my wife. Although my wife has only been in Catherine House for just over 1 month, it is obvious that from the way that other occupants in the rooms are treated
with great care as well.
17 July 2025
Mum was moved after a stressful few months to Catherine House. They made the move, communication and mum's transition smooth and friendly. Their communication over any issues or concerns is great; they never hesitate to resolve any issues we mention when we visit. Mum loves it here. They even
include us in meals if we like.
Great home from home.
15 April 2025
Overall experience good. The most important thing for us is she is happy & likes the staff. Feels at home.
26 February 2025
Catherine House is an amazing care/nursing home facility where my husband with severe vascular dementia has been a resident now for nearly a year.
I cannot praise the home highly enough. Across the board from fantastic nursing staff, care assistants, managers, and admin to catering and maintenance
services!
They all deliver professional service and are important to such support and friendship to family members, like me with kindness and always a smile. Truly a fantastic team and should be applauded.
14 February 2025
Good feeling when you walk in. Had excellent viewing on first visit with everything shown and explained. Pleased able to take my husband's personal things in before he arrived as helped him to settle. All the staff friendly and very helpful, nothing too much trouble. Felt they spent time getting to
know my husband's way. Lounge and dining room have a nice relaxed feel, no pressure to use. Excellent care home.
12 June 2024
My husband lived at Catherine House for 5 years 6 months before his death three weeks ago.
He enjoyed living there and was well cared for by kind and cheerful staff.
For the last 2 months of his life, he suffered from cancer and it is about this time I want to submit a review.
I am so grateful
to the manager and her staff that those months were spent with them. He was not just cared for but cared about and so was I.
The family atmosphere in the home helped us through a very difficult time. The skill and professionalism of the manager are only matched by her compassion.
His physical needs were met in a truly caring manner and he was treated with respect and a genuine desire to do the very best for him.
I will always be grateful for the end-of-life care he received at Catherine House and for those who gave it.
04 June 2024
I'm writing this review after 3 months of experience at Catherine House as my Mother's 'forever home'. Older care and dementia is challenging, to say the least, however, I have found Catherine House treats people as individuals, with respect, and giving them agency as much as possible within the
scope of providing safe care.
There is a can-do and flexible attitude, from a basis of deep knowledge, with active leadership teams, and a compassionate, personable care team. Activities don't apply so much in my case, at this time, but I will happily re-review at a later stage. As a family we are reassured in the knowledge our mother is being well cared for, is safe, and is in a place that will support her individual needs every step of the way.
07 May 2024
Mum moved into Catherine House in November 2023 with my dad because they could no longer manage at home, dad died in December 2023 and I was not sure how Mum would cope. They had been married for 68 years and did everything together.
The staff at Catherine House were amazing with Mum, they were
there if she wanted to talk, and she had the opportunity to join in with activities or stay in her room. Gradually she has come out of herself, she is now joining in and going out on excursions. They held a fete in March and I helped Mum run the Tombola we had a great day.
I am completely relaxed knowing Mum is safe, well looked after, and happy, it is a pleasure to visit the home, the staff always make me feel welcome and part of the team. I have made friends with some of the other family members (which is a brilliant name rather than calling them residents). Thank you to all the staff at Catherine House, I know I have made the right choice.
03 April 2024
In December, Mum stayed at Catherine House for 4 weeks of convalescent care. On her arrival, the building looked so homely and festive; there was even a brass band playing Christmas carols! Mum had the opportunity to take part in activities and social events and the very pleasant surprise of a visit
from Santa, complete with a pressie on Christmas morning, plus a fabulous Christmas lunch, etc. The camaraderie between the staff was very evident to see, which in turn creates a friendly and cheerful atmosphere within the home. All staff were respectful, thoughtful and nothing seemed to be too much trouble. Mum enjoyed the meals and the banter with staff as well as other residents ensuring a relaxed and enjoyable time. Thank you to all at Catherine House, for your kind care.
07 March 2024
In my experience, the staff have always been very friendly and helpful towards me. I have witnessed them interact with my stepdad and have always been impressed with their patience and skill in dealing with people who have dementia.
On his 90th birthday, staff set up the big screen to play one of
his favourite DVDs, I can’t thank them enough for the effort they put in to make his day special, he genuinely had a lovely day.
13 November 2023
My mum has been a resident of Catherine House for over two years. The staff are wonderful - cheerful, friendly, caring and attentive, as well as welcoming to visitors. Mum's accommodation is always really clean and fresh. Mum enjoys the food and there is always a morning/afternoon tea 'treat' from
the kitchen. The staff seem to work well as a supportive and cooperative team. My family is very grateful to them.
24 October 2023
I was so pleasantly surprised to find that my father had been invited to stay in the care of Catherine House Care Home. The care from the staff is wonderful and I know my dad feels happy where he is because of the staff's gentle care and plus he just loves the food. He also loves the garden at the
end of the corridor, which has been well looked after. My dad feels safe and well attended to. I have a great relationship with the staff every time I come to take my dad out in the chair for a walk alongside the Frome River. If ever I need help about anything related to my dad, the staff are always ready to assist. Sometimes there are many unsung angels out there and some of them are working in Catherine House Care Home. Thank you.
14 August 2023
On entering Catherine House I was impressed with how clean and bright everything looked. I was nervous for my husband but need not have worried. All the staff were kind, helpful and very professional. The room itself was very clean with all the facilities my husband would need. Nothing was too much
trouble for anyone to help us.
28 June 2023
The staff are very friendly and will do anything for you. I visit most days, they all know me and tell me how things are going. I'm pleased with the service but my friend will say otherwise. Sometimes I think they must be short of staff as for ringing the bell for help. The lights could be brighter
in rooms. And when hot, maybe fans in the room.
09 June 2023
My father finally left the building on Monday 22nd May 2023. His seventeen months stay at the care home started with Covid still around. The staff were always helpful and obliging. My father's needs were met and I was so grateful for their swift actions in getting me there for his final moments. The
compassion shown was so comforting.
11 May 2023
On entrance, I find the home clean and tidy, staff are polite and will do anything for you. Always to hand when called to assist my mum who is now 86 years of age.
14 April 2023
I've always liked Catherine House Care Home because there is a very genuine caring nature of each resident coming from the manager, nursing and care staff. I have seen my dad feeling a lot more relaxed and I am safe in the knowledge that he is not only well cared for but that the staff genuinely
like my dad and work to promote his individual needs. I feel that staff have kept me abreast of any changes in Dad's care plan and even his spiritual needs are cared for.