Submit a Review for Barchester Newington Court Care Home
Keycol Hill, Newington, Sittingbourne, ME9 7LG
View full details of Barchester Newington Court Care HomeLatest Reviews for Barchester Newington Court Care Home
29 January 2026
Mum has been in the home since December ,she has settled in so much the staff have been so good with mum it was very hard for me to let mum go into a home because mum is unable to do anything and i thought she would be left out of things ,but the staff are always including her in the activities,she
has has told us she likes it in this hotel. The food is very good with choices. The home is always clean and very tidy. Staff are always visable and on hand to talk to
Daughter of Marie.
29 January 2026
Excellent care for dad. Staff were kind and friendly, felt very welcome when visiting. Dad was comfortable and settled well, only wished I had moved him sooner.
Top quality care.
17 November 2025
Mum has been at Newington Court since Jan 2023 and has been very happy. Her Dementia has worsened and now she has loss her mobility her care needs have increased. The staff have been both professional and respectful to Mum and us as a family which has made the whole process easier to deal with. The
quality of the food is very good and there is always plenty of choice for mum.
The management of the care home is very thorough and we feel very much apart of everything that happens to mums care. Communication is really good and there is regular updates from the management team.
Overall we are very happy with everything and would recommend the facility to anyone looking for somewhere to look after a loved one that needs extra support.
30 June 2025
Mum has been very happy at Barchester Court. As her Alzheimer's has worsened, all the staff have supported her and continued to treat her with dignity, love and care, even though she is now very vulnerable. Mum's care team talk with her and never talk at her, which is lovely. I am always made to
feel very welcome. It gives me great peace of mind that Mum is being cared for there, in a peaceful rural setting, and I am very grateful to all the care team for everything they do.
23 June 2025
Respite care for elderly parent
Very welcoming and updates given
Care very good with activities and personal support throughout the stay.
Very pleasant and welcoming staff
Overall a very good experience Thank you.
27 May 2025
I would like to thank everyone at falcon place for the care they are giving my nan she is very happy living there and I think they are all doing an amazing job thankyou all
Nan loves the trips that are provided and the entertainment
21 May 2025
Mums stay at Newington court has been met with much kindness, dignity and compassion. The atmosphere at the home is happy and friendly. All staff are ready to help and very approachable, they all work hard In sometimes challenging situations but nothing is too much trouble. Communication is
excellent and we are kept updated with Mums condition. It's been such a relief to know Mum is being looked after so professionally.
31 January 2025
My mother was sent to Newington Court nearly a year ago from hospital.
She has settled in very well and she trusts the carers and nurses with her medical and personal care. All staff are helpful and friendly. Myself and family are welcome any time. We can join in with activities too. I am content
and happy with all her care.
09 January 2025
Lovely activities today. Thank you for making it fun. We would like more activities, that will help with the festive cheer. Overall, we are happy with the care. Can we join Nan for lunch on Christmas, that would be lovely? The team on the nursing unit were very helpful.
05 September 2024
This review relates to Falcon Lodge.
Most impressive is the quality of care given by staff at the lodge. They are all so very good and the way visitors are treated, like myself, could not be better.
The premises is always clean and the bedroom is immaculate.
01 August 2024
My wife came to the home via hospital and had a terminal illness. Also, the home was recommended to the family and I am pleased to report that we were not disappointed. The home itself was excellent and the facilities in my wife's room were beyond reproach. The staff were very caring and helpful and
made my wife's short stay, before her passing, as comfortable as possible. For my part, I was treated with respect and care. The refreshment facilities for visitors were excellent. I would have no problem in recommending this home.
20 June 2024
Mum was well cared for.
Good food, attentive detail to medication, always in contact with us regarding Mum's care.
We were made very welcome.
26 April 2024
Nurses and carers are always on hand whatever time you visit, day or night. They always keep the family well informed of any changes made to resident's care and reasons. Management is happy to talk at any time if they were needed and helpful receptionists.
My husband could not be in better hands. I
can leave him after a visit knowing he is well cared for and in a happy environment.
Barchester Newington Court Care Home does feel like a family home, lots of laughs and banter amongst staff and residents although we all know what a really tough job caring for people can be. The staff have to meet and deal with so many different residents' needs.
I have, over time, spent many hours at Newington Court and they do now feel like family to me.
I feel so pleased and lucky to have my beloved husband in such a home.
26 April 2024
My husband has been in your care since July 2023. He has been looked after with so much care and attention, couldn't wish for a better place for him. Everyone goes to such lengths to keep him (and other patients) comfortable.
14 February 2024
Mum was very poorly when she came to Barchester Newington Court Care Home. They have nursed her back to health with their care and support, so much so, she has been able to return to her own home. The staff threw a lovely surprise afternoon tea party (to which my sister, brother and I were invited)
before she left and was also given some lovely gifts. We can't thank Newington Court enough for taking such good care of Mum.
14 February 2024
I speak for all my family in saying just how wonderful the care has been for my dad who has been in Newington Court since last year.
Whilst the personal care given to my dad by the staff is exemplary, the emotional connections that the staff have made with Dad and the way they genuinely care for
him as a person go beyond what we could have hoped. It really feels as though Dad is being cared for by an extended family and God bless you all at Newington Court for that.
25 January 2024
Our family have been very pleased with the care Mum has received whilst at Newington Court. All the staff have been friendly, helpful, courteous, professional and work as a team. They certainly go the extra mile to ensure the residents have the best care.
Mum was initially reluctant to take part
in any activities and socialising but the staff gradually succeeded in her becoming involved in activities, having her hair done, sitting in the dining room and even trips out for lunch and the cinema.
The interior of Newington Court is very comfortable, tasteful and homely. The bedrooms are a good size and well furnished. Perhaps an extra surface or table would have been useful but you can take in extra furniture if needed.
As our visits involved a lot of travelling, a cafe area enabling us to have a hot drink and cake was very much appreciated.
05 July 2023
We placed my dad in the care of Newington Court Care Home when his cancer progressed and he could not stay at home anymore.
The care my dad received was outstanding. Every staff member went above and beyond to make sure my dad was looked after and comfortable. His room was kept clean at all times.
My dad's personal care was always exceptional and all meals served were of a high standard. Unfortunately, we lost my dad to cancer while he was in the care home. I can not thank the staff enough for all the help and understanding they showed at this difficult time.
When you go into the home everyone is always smiling and always activities for the residents if they wish to join in.
06 December 2022
Friendly staff and welcoming, bright clean home. When I visit I always hear laughing and see smiling faces, both staff and residents. I enjoy visiting my family member here and I know she is being very well cared for.
22 November 2022
Since my mum has been here I have never seen her so clean and tidy. The manager does her job beyond her means and she is so supportive of my mum and of us as a family, excellent staff.
Latest Reviews for Barchester Newington Court Care Home
29 January 2026
Mum has been in the home since December ,she has settled in so much the staff have been so good with mum it was very hard for me to let mum go into a home because mum is unable to do anything and i thought she would be left out of things ,but the staff are always including her in the activities,she
has has told us she likes it in this hotel. The food is very good with choices. The home is always clean and very tidy. Staff are always visable and on hand to talk to
Daughter of Marie.
29 January 2026
Excellent care for dad. Staff were kind and friendly, felt very welcome when visiting. Dad was comfortable and settled well, only wished I had moved him sooner.
Top quality care.
17 November 2025
Mum has been at Newington Court since Jan 2023 and has been very happy. Her Dementia has worsened and now she has loss her mobility her care needs have increased. The staff have been both professional and respectful to Mum and us as a family which has made the whole process easier to deal with. The
quality of the food is very good and there is always plenty of choice for mum.
The management of the care home is very thorough and we feel very much apart of everything that happens to mums care. Communication is really good and there is regular updates from the management team.
Overall we are very happy with everything and would recommend the facility to anyone looking for somewhere to look after a loved one that needs extra support.
30 June 2025
Mum has been very happy at Barchester Court. As her Alzheimer's has worsened, all the staff have supported her and continued to treat her with dignity, love and care, even though she is now very vulnerable. Mum's care team talk with her and never talk at her, which is lovely. I am always made to
feel very welcome. It gives me great peace of mind that Mum is being cared for there, in a peaceful rural setting, and I am very grateful to all the care team for everything they do.
23 June 2025
Respite care for elderly parent
Very welcoming and updates given
Care very good with activities and personal support throughout the stay.
Very pleasant and welcoming staff
Overall a very good experience Thank you.
27 May 2025
I would like to thank everyone at falcon place for the care they are giving my nan she is very happy living there and I think they are all doing an amazing job thankyou all
Nan loves the trips that are provided and the entertainment
21 May 2025
Mums stay at Newington court has been met with much kindness, dignity and compassion. The atmosphere at the home is happy and friendly. All staff are ready to help and very approachable, they all work hard In sometimes challenging situations but nothing is too much trouble. Communication is
excellent and we are kept updated with Mums condition. It's been such a relief to know Mum is being looked after so professionally.
31 January 2025
My mother was sent to Newington Court nearly a year ago from hospital.
She has settled in very well and she trusts the carers and nurses with her medical and personal care. All staff are helpful and friendly. Myself and family are welcome any time. We can join in with activities too. I am content
and happy with all her care.
09 January 2025
Lovely activities today. Thank you for making it fun. We would like more activities, that will help with the festive cheer. Overall, we are happy with the care. Can we join Nan for lunch on Christmas, that would be lovely? The team on the nursing unit were very helpful.
05 September 2024
This review relates to Falcon Lodge.
Most impressive is the quality of care given by staff at the lodge. They are all so very good and the way visitors are treated, like myself, could not be better.
The premises is always clean and the bedroom is immaculate.
01 August 2024
My wife came to the home via hospital and had a terminal illness. Also, the home was recommended to the family and I am pleased to report that we were not disappointed. The home itself was excellent and the facilities in my wife's room were beyond reproach. The staff were very caring and helpful and
made my wife's short stay, before her passing, as comfortable as possible. For my part, I was treated with respect and care. The refreshment facilities for visitors were excellent. I would have no problem in recommending this home.
20 June 2024
Mum was well cared for.
Good food, attentive detail to medication, always in contact with us regarding Mum's care.
We were made very welcome.
26 April 2024
Nurses and carers are always on hand whatever time you visit, day or night. They always keep the family well informed of any changes made to resident's care and reasons. Management is happy to talk at any time if they were needed and helpful receptionists.
My husband could not be in better hands. I
can leave him after a visit knowing he is well cared for and in a happy environment.
Barchester Newington Court Care Home does feel like a family home, lots of laughs and banter amongst staff and residents although we all know what a really tough job caring for people can be. The staff have to meet and deal with so many different residents' needs.
I have, over time, spent many hours at Newington Court and they do now feel like family to me.
I feel so pleased and lucky to have my beloved husband in such a home.
26 April 2024
My husband has been in your care since July 2023. He has been looked after with so much care and attention, couldn't wish for a better place for him. Everyone goes to such lengths to keep him (and other patients) comfortable.
14 February 2024
Mum was very poorly when she came to Barchester Newington Court Care Home. They have nursed her back to health with their care and support, so much so, she has been able to return to her own home. The staff threw a lovely surprise afternoon tea party (to which my sister, brother and I were invited)
before she left and was also given some lovely gifts. We can't thank Newington Court enough for taking such good care of Mum.
14 February 2024
I speak for all my family in saying just how wonderful the care has been for my dad who has been in Newington Court since last year.
Whilst the personal care given to my dad by the staff is exemplary, the emotional connections that the staff have made with Dad and the way they genuinely care for
him as a person go beyond what we could have hoped. It really feels as though Dad is being cared for by an extended family and God bless you all at Newington Court for that.
25 January 2024
Our family have been very pleased with the care Mum has received whilst at Newington Court. All the staff have been friendly, helpful, courteous, professional and work as a team. They certainly go the extra mile to ensure the residents have the best care.
Mum was initially reluctant to take part
in any activities and socialising but the staff gradually succeeded in her becoming involved in activities, having her hair done, sitting in the dining room and even trips out for lunch and the cinema.
The interior of Newington Court is very comfortable, tasteful and homely. The bedrooms are a good size and well furnished. Perhaps an extra surface or table would have been useful but you can take in extra furniture if needed.
As our visits involved a lot of travelling, a cafe area enabling us to have a hot drink and cake was very much appreciated.
05 July 2023
We placed my dad in the care of Newington Court Care Home when his cancer progressed and he could not stay at home anymore.
The care my dad received was outstanding. Every staff member went above and beyond to make sure my dad was looked after and comfortable. His room was kept clean at all times.
My dad's personal care was always exceptional and all meals served were of a high standard. Unfortunately, we lost my dad to cancer while he was in the care home. I can not thank the staff enough for all the help and understanding they showed at this difficult time.
When you go into the home everyone is always smiling and always activities for the residents if they wish to join in.
06 December 2022
Friendly staff and welcoming, bright clean home. When I visit I always hear laughing and see smiling faces, both staff and residents. I enjoy visiting my family member here and I know she is being very well cared for.
22 November 2022
Since my mum has been here I have never seen her so clean and tidy. The manager does her job beyond her means and she is so supportive of my mum and of us as a family, excellent staff.