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Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham, B48 7BS
View Full Details of Grosvenor HouseLatest Reviews for Grosvenor House
09 December 2025
We have had a lovely experience at Grosvenor House. Facilities are excellent, clean and tidy. The staff are all wonderful, very caring and couldn't do more.
28 November 2025
Such caring staff who took such wonderful care of mum. Thank you.
11 November 2025
Karyn daughter of Margaret. Grosvenor House is an exceptional care home for all aspects of care. My mother was well cared for in her final days. Well looked after and was informed of updates to any other care provision needed.
01 October 2025
A wonderful nursing home for my father. He was cared for with dignity and kindness. Every member of staff always had a smile when we walked in. Nothing was too much trouble. I can't recommend the home highly enough.
01 October 2025
I come to visit my friend Karolyn and the atmosphere is so friendly. The staff are so friendly and extremely caring. As a visitor I have met the staff and they are wonderful and the building is lovely.
18 September 2025
Wonderful home with excellent care provided. The staff are welcoming and friendly. Always accommodating to any needs we have with a nicely presented garden and clean facilities. I would highly recommend Grosvenor House.
18 September 2025
The staff go beyond their work to make sure my brother & his family were always considered and my brother was comfortable in his final days.
18 September 2025
I have been a temporary resident here for the last four weeks, to recover from a broken back and elbow following 2 falls. I have been looked after so well, all the staff without exception have been caring, thoughtful, friendly and totally professional. I have been extremely happy here and have thoroughly enjoyed my time here. I cannot fault anything. I can think of no better place to recover and would recommend it to anyone. Thank you to everyone.
26 August 2025
Excellent nursing home. Look after Mum extremely well.
25 August 2025
Staff have made my grandmother feel very comfortable and at ease since arriving. Consistent communication with family and timely medication and meals. Would absolutely recommend.
19 August 2025
My family have been extremely happy with the care my mum has received so far, she looks so well & has settled really well. The staff are excellent, always happy to chat & nothing is ever too much for them. We can't thank you enough for making this difficult time more bearable.
28 July 2025
The staff are first class. Brilliant. The care home stands out.
18 July 2025
My aunt was treated with dignity in the last few days. She had been a resident for 5 years and in all that time we never had any worries about her care. Grosvenor House is always exceptionally clean, and nothing is too much trouble for either residents or family.
11 July 2025
We placed dad into safeguarding with Grosvenor. Mum was exceptionally cared for 4 years ago. Its a hard decision many negative things get said in general about homes, they stick, leaving precious loved ones in care hard call. Grosvenor GET it they understand it isn't forced it feels natural nothing is too much trouble they go the extra mile always 24/7. Nursing attention 100%, staff, chef, everyone gets it. Dad was poorly their GP called to explain & we spoke in person with nurse present when dad declined the emergency GP came the attention care received would not have happened outside this home. To place your loved one in care isnt a choice we specifically choose what I would specifically choose is Grosvenor 100% no doubt at all, caring trustworthy kind lovely attentive and professional thank you isn't good enough but huge thank you for your kindness and care given to dad thank you so much from the bottom of our hearts we would have been so lost without you we truly would xxx
04 July 2025
Very friendly staff. Residents seem to be very well looked after nice and clean.
04 July 2025
My auntie is so happy here and the activities they do are amazing. The care staff can not do enough.
04 July 2025
As soon as you wack through the door you feel welcome and at ease.
04 July 2025
Mom moved into Grosvenor House on 13/6/25. She was warmly welcomes by one staff member in particular and the team. Her care was exemplary. They treated her with care, love and respect. I whole heartedly recommend Grosvenor House to anyone looking for a care home for their loved one. Thank you to all the nurses, carers and staff for making a tough decision easy.
02 July 2025
Highly recommend Grosvenor House. They took amazing care of my mother in law.
11 June 2025
My dad was treated with dignity throughout his short stay. Staff were caring and professional. This allowed us to spend our time together without worrying about care standards.
Latest Reviews for Grosvenor House
09 December 2025
We have had a lovely experience at Grosvenor House. Facilities are excellent, clean and tidy. The staff are all wonderful, very caring and couldn't do more.
28 November 2025
Such caring staff who took such wonderful care of mum. Thank you.
11 November 2025
Karyn daughter of Margaret. Grosvenor House is an exceptional care home for all aspects of care. My mother was well cared for in her final days. Well looked after and was informed of updates to any other care provision needed.
01 October 2025
A wonderful nursing home for my father. He was cared for with dignity and kindness. Every member of staff always had a smile when we walked in. Nothing was too much trouble. I can't recommend the home highly enough.
01 October 2025
I come to visit my friend Karolyn and the atmosphere is so friendly. The staff are so friendly and extremely caring. As a visitor I have met the staff and they are wonderful and the building is lovely.
18 September 2025
Wonderful home with excellent care provided. The staff are welcoming and friendly. Always accommodating to any needs we have with a nicely presented garden and clean facilities. I would highly recommend Grosvenor House.
18 September 2025
The staff go beyond their work to make sure my brother & his family were always considered and my brother was comfortable in his final days.
18 September 2025
I have been a temporary resident here for the last four weeks, to recover from a broken back and elbow following 2 falls. I have been looked after so well, all the staff without exception have been caring, thoughtful, friendly and totally professional. I have been extremely happy here and have thoroughly enjoyed my time here. I cannot fault anything. I can think of no better place to recover and would recommend it to anyone. Thank you to everyone.
26 August 2025
Excellent nursing home. Look after Mum extremely well.
25 August 2025
Staff have made my grandmother feel very comfortable and at ease since arriving. Consistent communication with family and timely medication and meals. Would absolutely recommend.
19 August 2025
My family have been extremely happy with the care my mum has received so far, she looks so well & has settled really well. The staff are excellent, always happy to chat & nothing is ever too much for them. We can't thank you enough for making this difficult time more bearable.
28 July 2025
The staff are first class. Brilliant. The care home stands out.
18 July 2025
My aunt was treated with dignity in the last few days. She had been a resident for 5 years and in all that time we never had any worries about her care. Grosvenor House is always exceptionally clean, and nothing is too much trouble for either residents or family.
11 July 2025
We placed dad into safeguarding with Grosvenor. Mum was exceptionally cared for 4 years ago. Its a hard decision many negative things get said in general about homes, they stick, leaving precious loved ones in care hard call. Grosvenor GET it they understand it isn't forced it feels natural nothing is too much trouble they go the extra mile always 24/7. Nursing attention 100%, staff, chef, everyone gets it. Dad was poorly their GP called to explain & we spoke in person with nurse present when dad declined the emergency GP came the attention care received would not have happened outside this home. To place your loved one in care isnt a choice we specifically choose what I would specifically choose is Grosvenor 100% no doubt at all, caring trustworthy kind lovely attentive and professional thank you isn't good enough but huge thank you for your kindness and care given to dad thank you so much from the bottom of our hearts we would have been so lost without you we truly would xxx
04 July 2025
Very friendly staff. Residents seem to be very well looked after nice and clean.
04 July 2025
My auntie is so happy here and the activities they do are amazing. The care staff can not do enough.
04 July 2025
As soon as you wack through the door you feel welcome and at ease.
04 July 2025
Mom moved into Grosvenor House on 13/6/25. She was warmly welcomes by one staff member in particular and the team. Her care was exemplary. They treated her with care, love and respect. I whole heartedly recommend Grosvenor House to anyone looking for a care home for their loved one. Thank you to all the nurses, carers and staff for making a tough decision easy.
02 July 2025
Highly recommend Grosvenor House. They took amazing care of my mother in law.
11 June 2025
My dad was treated with dignity throughout his short stay. Staff were caring and professional. This allowed us to spend our time together without worrying about care standards.