Submit a Review for Derwent Care Home
Newcastle Road, Low Westwood, Newcastle upon Tyne, NE17 7PL
View Full Details of Derwent Care HomeLatest Reviews for Derwent Care Home
09 September 2025
Very helpful and welcoming staff who are always on hand to support families and their resident. Always a great experience and my grandmother always speaks highly of the friends staff and how helpful they are especially with a cup of tea in the afternoons. Gives myself peace of mind knowing they are providing an excellent level of care and service to loved ones. Highly recommend
09 September 2025
I have come to Derwent for respite. Everyone has been lovely & friendly both residents and staff. I have enjoyed all my meals. I will definitely be coming back.
20 August 2025
I am very happy at the care home. I have been here over a year. The care staff are very good. Staff are excellent.
20 August 2025
I have recently moved into Derwentand could not have been more welcomed. All the staff are lovely and nothing is a bother. Very happy I have come to live at Derwent.
29 July 2025
I have been at Derwent Care Home for a few weeks. The meals are good. I get well looked after. The staff are great.
08 July 2025
The home has a warm and welcoming atmosphere and the residents are well cared for. Facilities are excellent and staff are helpful.
10 June 2025
I have been a resident at Derwent Care Home for 8 years now, in this time I have gained a lot of confidence in myself and made lovely friends. I enjoy going to weekly bingo with residents, and enjoy the activities. I also enjoy good crack with the staff, they are always approachable when needed with anything.
10 June 2025
I really enjoy living at Derwent Care Home. The care is very good.
09 June 2025
Mum came to you in February 2025. I would just like to thank all the staff for all the help and support that has been given to my mum. All the staff are always very helpful, friendly and always treat mum with kindness and respect. Many thanks.
06 June 2025
I am a resident at Derwent care home. I get well looked after. The meals are lovely. Staff are great and I have made some good friends.
30 May 2025
My mother-in-law has been to Derwent for a period of respite care and loved it. We were impressed by the lovely atmosphere and how much the staff care about what they do, everyone was very welcoming, the management were very helpful and informative. Would definitely recommend and use the home again.
30 May 2025
My bedroom has a beautiful view. The care staff are very good.
29 May 2025
My sister has been living in the home since November 2024. Firstly on a temporary basis and has been made permanent in January 2025. She settled in from the start and has been very happy and content in fact I haven't seen her so happy for a lot of years. I believe this is due to the companionship of the staff and their attention have contributed immensely to her wellbeing. I myself have found the staff outstanding and any little niggles however small have been sorted straight away. The Manger is very approachable and friendly and is always available to chat to me about my sisters welfare, also her Assistant is very helpful. All the staff are exemplary and are an asset to the company.
23 May 2025
I can not fault this beautiful home. The dedication of the full team from management to care is excellent. The manager and deputy have gone above and beyond to make my Mam welcome. Her care is faultless - Thank you team Derwent, I will be forever in your debt.
21 May 2025
I would like to thank all the staff for the care and kindness that they have provided for my dad during a recent illness. They have looked after him so well, and have encouraged him to eat and given him multiple food choices to tempt him when he had no appetite. They have also tried to keep his spirits up, and have been very sympathetic as well, and have kept me well informed about his progress.
19 May 2025
My nana has been a resident in this care home for a few months now and she's has had best care I could ever ask for, every member of the staff are fantastic and very helpful. My nana is now thriving in her new environment and I feel very comfortable in the knowledge that she is safe and well.
16 May 2025
My father has been in Derwent for over a year now and I cannot praise the home enough, as a family we were apprehensive about putting him in care but he has thrived. The staff are wonderful the home is well presented, clean and there is always something going on, he loves it. There is always support from the staff and management, we would highly recommend this home.
13 May 2025
My nana has been in Derwent care home for some time. The manager and deputy are really helpful a d the staff go above and beyond for my nanna. It's a great feeling knowing she is getting well looked after the staff are amazing. Thank you all
13 May 2025
My grandma has been in Derwent Care Home for a year now & has settled in really well. She has a great relationship with all members of staff who are all very caring, sympathetic, happy & professional in their roles. Meals at Derwent are excellent with great choices to chose from. My grandma loves joining in with activities within the home, which are amazing, going out for walks, bingo, games, arts & crafts, having herself a dance when singers come into the home. The home is very clean & tidy, Can't thank all the staff enough for the care my grandma receives would highly recommend Derwent Care Home to anyone.
29 April 2025
Mam had a fall at Derwent, badly cutting her head and elbow. As the fall happened during the night, I wasn't on hand to take responsibility, but the care she received was wonderful. A staff member accompanied mam to the hospital and stayed with her during the night until her discharge. Staff have also been so kind to mam regarding the follow on care, arranging district nurses and paramedics when required. Each member of staff I have had contact with has been informative and respectful, especially the member of staff who has made temporary arrangements for mam to receive support from the appropriate GP practice.
Latest Reviews for Derwent Care Home
09 September 2025
Very helpful and welcoming staff who are always on hand to support families and their resident. Always a great experience and my grandmother always speaks highly of the friends staff and how helpful they are especially with a cup of tea in the afternoons. Gives myself peace of mind knowing they are providing an excellent level of care and service to loved ones. Highly recommend
09 September 2025
I have come to Derwent for respite. Everyone has been lovely & friendly both residents and staff. I have enjoyed all my meals. I will definitely be coming back.
20 August 2025
I am very happy at the care home. I have been here over a year. The care staff are very good. Staff are excellent.
20 August 2025
I have recently moved into Derwentand could not have been more welcomed. All the staff are lovely and nothing is a bother. Very happy I have come to live at Derwent.
29 July 2025
I have been at Derwent Care Home for a few weeks. The meals are good. I get well looked after. The staff are great.
08 July 2025
The home has a warm and welcoming atmosphere and the residents are well cared for. Facilities are excellent and staff are helpful.
10 June 2025
I have been a resident at Derwent Care Home for 8 years now, in this time I have gained a lot of confidence in myself and made lovely friends. I enjoy going to weekly bingo with residents, and enjoy the activities. I also enjoy good crack with the staff, they are always approachable when needed with anything.
10 June 2025
I really enjoy living at Derwent Care Home. The care is very good.
09 June 2025
Mum came to you in February 2025. I would just like to thank all the staff for all the help and support that has been given to my mum. All the staff are always very helpful, friendly and always treat mum with kindness and respect. Many thanks.
06 June 2025
I am a resident at Derwent care home. I get well looked after. The meals are lovely. Staff are great and I have made some good friends.
30 May 2025
My mother-in-law has been to Derwent for a period of respite care and loved it. We were impressed by the lovely atmosphere and how much the staff care about what they do, everyone was very welcoming, the management were very helpful and informative. Would definitely recommend and use the home again.
30 May 2025
My bedroom has a beautiful view. The care staff are very good.
29 May 2025
My sister has been living in the home since November 2024. Firstly on a temporary basis and has been made permanent in January 2025. She settled in from the start and has been very happy and content in fact I haven't seen her so happy for a lot of years. I believe this is due to the companionship of the staff and their attention have contributed immensely to her wellbeing. I myself have found the staff outstanding and any little niggles however small have been sorted straight away. The Manger is very approachable and friendly and is always available to chat to me about my sisters welfare, also her Assistant is very helpful. All the staff are exemplary and are an asset to the company.
23 May 2025
I can not fault this beautiful home. The dedication of the full team from management to care is excellent. The manager and deputy have gone above and beyond to make my Mam welcome. Her care is faultless - Thank you team Derwent, I will be forever in your debt.
21 May 2025
I would like to thank all the staff for the care and kindness that they have provided for my dad during a recent illness. They have looked after him so well, and have encouraged him to eat and given him multiple food choices to tempt him when he had no appetite. They have also tried to keep his spirits up, and have been very sympathetic as well, and have kept me well informed about his progress.
19 May 2025
My nana has been a resident in this care home for a few months now and she's has had best care I could ever ask for, every member of the staff are fantastic and very helpful. My nana is now thriving in her new environment and I feel very comfortable in the knowledge that she is safe and well.
16 May 2025
My father has been in Derwent for over a year now and I cannot praise the home enough, as a family we were apprehensive about putting him in care but he has thrived. The staff are wonderful the home is well presented, clean and there is always something going on, he loves it. There is always support from the staff and management, we would highly recommend this home.
13 May 2025
My nana has been in Derwent care home for some time. The manager and deputy are really helpful a d the staff go above and beyond for my nanna. It's a great feeling knowing she is getting well looked after the staff are amazing. Thank you all
13 May 2025
My grandma has been in Derwent Care Home for a year now & has settled in really well. She has a great relationship with all members of staff who are all very caring, sympathetic, happy & professional in their roles. Meals at Derwent are excellent with great choices to chose from. My grandma loves joining in with activities within the home, which are amazing, going out for walks, bingo, games, arts & crafts, having herself a dance when singers come into the home. The home is very clean & tidy, Can't thank all the staff enough for the care my grandma receives would highly recommend Derwent Care Home to anyone.
29 April 2025
Mam had a fall at Derwent, badly cutting her head and elbow. As the fall happened during the night, I wasn't on hand to take responsibility, but the care she received was wonderful. A staff member accompanied mam to the hospital and stayed with her during the night until her discharge. Staff have also been so kind to mam regarding the follow on care, arranging district nurses and paramedics when required. Each member of staff I have had contact with has been informative and respectful, especially the member of staff who has made temporary arrangements for mam to receive support from the appropriate GP practice.