The home is always spotlessly clean. It is a very well-run home.Judith A(Daughter of Resident/Service User)
She has the best view and a comfortable room. The facilities are lovelyS T(Granddaughter of Resident/Service User)
major transformations to make it even more ‘dementia friendly’S D(Daughter of Resident/Service User)
The home is always spotlessly clean. It is a very well-run home.Judith A(Daughter of Resident/Service User)
She has the best view and a comfortable room. The facilities are lovelyS T(Granddaughter of Resident/Service User)
major transformations to make it even more ‘dementia friendly’S D(Daughter of Resident/Service User)
Derwent Care Home is situated in the Derwent Valley, within the hamlet of Low Westwood immediately to the west of Hamsterley in County Durham. The River Derwent flows at the bottom of the valley, over which the care home benefits from wide-ranging and stunning views.
The care home offers residential care, dementia care and respite care. The modern and spacious home, located over three floors, has forty-four purpose-built and attractively decorated...
Derwent Care Home is situated in the Derwent Valley, within the hamlet of Low Westwood immediately to the west of Hamsterley in County Durham. The River Derwent flows at the bottom of the valley, over which the care home benefits from wide-ranging and stunning views.
The care home offers residential care, dementia care and respite care. The modern and spacious home, located over three floors, has forty-four purpose-built and attractively decorated en-suite bedrooms.
Each floor has its own dining area and lounge spaces where residents can choose to relax. Residents and their visitors also benefit from a bright and uplifting conservatory, leading onto a secure balcony, with beautiful views over the valley.
In the local village, there is a regular bus service that commutes to nearby Consett, Newcastle city centre and the local Metro Centre which is one the largest shopping centres in the northeast. The village also has a post office, hairdressers and barbers, church (who the home work very closely with), a community centre and an Italian restaurant.
The GP surgery is situated along the road from the care home and they offer resident’s a weekly ward round as part of their service.
Contact Derwent Care Home to confirm what's included and get a personalised quote:
Derwent Care Home has a Review Score of 9.9 (9.864) out of 10, based on 56 reviews in the last 2 years.
Over all time Derwent Care Home has 122 reviews.
Certain members of staff absolutely brilliant,...
They need a proper manager who sit down with the relatives and explain things and get details. This never happened.
Thank you for your review. After speaking to the staff there was no concerns regarding no hot water. Water in residents rooms and bathrooms and shower rooms are set to a temperature to ensure our residents don't suffer burns or scalds. I have an open door policy and none of these other concerns...
Thank you for your review. After speaking to the staff there was no concerns regarding no hot water. Water in residents rooms and bathrooms and shower rooms are set to a temperature to ensure our residents don't suffer burns or scalds. I have an open door policy and none of these other concerns were brought to my attention otherwise I would of addressed them I can only apologise for that. Also if a resident refuses personal care we must respect their wishes. I am more than happy for you to come to the Derwent and address your concerns with me whenever convenient for you.
I have lived here a few weeks and I love my room it is very spacious with a nice view. The meals are very nice. The coffee shop is lovely to sit to have a drink with my family
I have lived here a few weeks and I love my room it is very spacious with a nice view. The meals are very nice. The coffee shop is lovely to sit to have a drink with my family
Thank you for this amazing review I will pass your great comments on to the care staff
Over the last few months I have noticed an increase in a range of activities available to residents. It is brilliant that there are now two activity workers focusing on providing activities both group based and...
Over the last few months I have noticed an increase in a range of activities available to residents. It is brilliant that there are now two activity workers focusing on providing activities both group based and individualised. I am hoping that this remains the situation from now on
Thanks for your lovely review will pass on to the team. I want the residents to be at the heart of everything we do. Again thank you
Thank you all
Thank you all
Thanks so munch for you review. So please you enjoyed your stay will pass on to the team.
My mother was recently in Derwent for respite care, initially we were very weary about the whole process but the brilliant staff at Derwent couldn't have made the transition any smoother, they were very supportive and couldn't do enough for us as a family. The care my mam received was exceptional,...
My mother was recently in Derwent for respite care, initially we were very weary about the whole process but the brilliant staff at Derwent couldn't have made the transition any smoother, they were very supportive and couldn't do enough for us as a family. The care my mam received was exceptional, the home itself is lovely, very clean and welcoming. There was always plenty of activities taking place. As a family we can't thank the staff at Derwent enough, we will definitely be returning to Derwent for any future respite care.
Thank you I will pass this on to the team. Thanks for the amazing review
Staff were friendly and make a big effort to get to know my Nana and as a family we appreciated it.
Staff were friendly and make a big effort to get to know my Nana and as a family we appreciated it.
Thanks amazing review will pass this on to the amazing team with have at Derwent
Lovely home. Very homely. The staff are great, nothing is a bother. My room has amazing views of Derwent Valley. The care I get is outstanding. Thank you care staff.
Lovely home. Very homely. The staff are great, nothing is a bother. My room has amazing views of Derwent Valley. The care I get is outstanding. Thank you care staff.
Thanks for the amazing review the team will be informed. Pleased your enjoying your stay
Lovely place to live. Atmosphere lovely. I have made so many friends here. The meals are lovely. Staff are really good and helpful.
Lovely place to live. Atmosphere lovely. I have made so many friends here. The meals are lovely. Staff are really good and helpful.
Great review many thanks. So pleased your enjoying your stay with us. Will pass on this positive review to the team
Outstanding in every way! I know my family member is being cared for and loved when we cannot be with her. Staff are amazing, food is fantastic, the home itself is beautiful with a bar and cafe area, always immaculate. My family member always looks happy, always lovely and clean, hair done, and...
Outstanding in every way! I know my family member is being cared for and loved when we cannot be with her. Staff are amazing, food is fantastic, the home itself is beautiful with a bar and cafe area, always immaculate. My family member always looks happy, always lovely and clean, hair done, and well dressed. The management and staff are all hands-on and make a fantastic team. I cannot thank them enough for the love and care xx
Amazing review will pass on your lovely comments to the team
I have lived here for some time. The care is amazing. The staff are very friendly.
I have lived here for some time. The care is amazing. The staff are very friendly.
Another great review thank you so pleased your enjoying your stay.
I have loved at Derwent for several months.The care I receive is very good I can not fault all the staff from the care staff to the cleaning team. I love living here and enjoy all the meals.
I have loved at Derwent for several months.The care I receive is very good I can not fault all the staff from the care staff to the cleaning team. I love living here and enjoy all the meals.
Lovely review will pass these lovely comments on to the team. Thanks so much
My wife Carol has been in your care since December last year and I am very pleased to see she is settling in which is nine weeks now. She has Alzheimer's but your staff are so supportive and caring so much thanks to all of your wonderful staff. I feel much more comfortable knowing that she is being...
My wife Carol has been in your care since December last year and I am very pleased to see she is settling in which is nine weeks now. She has Alzheimer's but your staff are so supportive and caring so much thanks to all of your wonderful staff. I feel much more comfortable knowing that she is being cared for very well. Thanks again to you all. Stuart.
Great review thanks amazing. Will let the lovely team at Derwent know. Again thank you
I love being in the care home. It's a friendly place. The staff are great and work hard. They reassure me loads when I'm feeling sad. Thank you all.
I love being in the care home. It's a friendly place. The staff are great and work hard. They reassure me loads when I'm feeling sad. Thank you all.
So pleased your enjoying your stay. Will pass on your lovely review to the team
I have been at Derwent Care Home for quite some time. The care staff are so friendly and have made me very welcome. The meals are good. Nothing is a bother for the carers. I have made lots of friends. Such a homely place.
I have been at Derwent Care Home for quite some time. The care staff are so friendly and have made me very welcome. The meals are good. Nothing is a bother for the carers. I have made lots of friends. Such a homely place.
Thank you for your brilliant review will pass on to the team at Derwent
I have lived at Derwent for a few weeks now. I have been made very welcome. I have a lovely view. The care is wonderful. It is a home from home.
I have lived at Derwent for a few weeks now. I have been made very welcome. I have a lovely view. The care is wonderful. It is a home from home.
Beautiful review will pass on to the Derwent team thank you
I have come to Derwent Care Home for a short stay. The care is good and the meals are great. The staff are so caring and kind.
I have come to Derwent Care Home for a short stay. The care is good and the meals are great. The staff are so caring and kind.
Great review thank you will pass on to the Derwent team
I have come to stay at Derwent a few times. The staff are friendly and very good. Nothing is a bother.
I have come to stay at Derwent a few times. The staff are friendly and very good. Nothing is a bother.
Thankyou for your kind words, we look forward to seeing you again
I have to say what a excellent service derwent care home is couldn't be more happier with the care, support and compassion my grandad receives the meals are outstanding and very well received from all the residents it's nice to know my grandad has made a lot of friends and is always welcomed with a...
I have to say what a excellent service derwent care home is couldn't be more happier with the care, support and compassion my grandad receives the meals are outstanding and very well received from all the residents it's nice to know my grandad has made a lot of friends and is always welcomed with a smile by all the carers thank you so much for the outstanding you all do.
Thankyou L for your very kind words and feedback, I will pass it on to the team at Derwent.
I am a resident at Derwent and have been for some time. The care is outstanding and nothing is a bother. I can not thank the staff for all they do. They are worth their weight in gold.
I am a resident at Derwent and have been for some time. The care is outstanding and nothing is a bother. I can not thank the staff for all they do. They are worth their weight in gold.
Thankyou for your lovely review Rosalie, we are pleased you are happy at Derwent
The meals are good.
The meals are good.
Thankyou for your lovely review, we are pleased you are settling in well at Derwent
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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We are proud to introduce Shaun Stott as our Home Manager at Derwent Care Home. Shaun has been a valued team member at Mariposa Care for many years,...
We are proud to introduce Shaun Stott as our Home Manager at Derwent Care Home. Shaun has been a valued team member at Mariposa Care for many years, with previous Deputy Manager roles at two homes within the group. Shaun boasts exceptional experience in the elderly care sector and has built fantastic relationships with all residents, families and staff during his time at Derwent. We now look forward to seeing how the home will progress under his leadership.
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 45 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
9.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derwent Care Home to verify any information. View our terms and conditions. Derwent Care Home has an Enhanced Service -what an Enhanced Service includes.