
The home is always spotlessly clean. It is a very well-run home.Judith A(Daughter of Resident/Service User)

She has the best view and a comfortable room. The facilities are lovelyS T(Granddaughter of Resident/Service User)

major transformations to make it even more ‘dementia friendly’S D(Daughter of Resident/Service User)

The home is always spotlessly clean. It is a very well-run home.Judith A(Daughter of Resident/Service User)

She has the best view and a comfortable room. The facilities are lovelyS T(Granddaughter of Resident/Service User)

major transformations to make it even more ‘dementia friendly’S D(Daughter of Resident/Service User)

Derwent Care Home is situated in the Derwent Valley, within the hamlet of Low Westwood immediately to the west of Hamsterley in County Durham. The River Derwent flows at the bottom of the valley, over which the care home benefits from wide-ranging and stunning views.
The care home offers residential care, dementia care and respite care. The modern and spacious home, located over three floors, has forty-four purpose-built and attractively decorated...
Derwent Care Home is situated in the Derwent Valley, within the hamlet of Low Westwood immediately to the west of Hamsterley in County Durham. The River Derwent flows at the bottom of the valley, over which the care home benefits from wide-ranging and stunning views.
The care home offers residential care, dementia care and respite care. The modern and spacious home, located over three floors, has forty-four purpose-built and attractively decorated en-suite bedrooms.
Each floor has its own dining area and lounge spaces where residents can choose to relax. Residents and their visitors also benefit from a bright and uplifting conservatory, leading onto a secure balcony, with beautiful views over the valley.
In the local village, there is a regular bus service that commutes to nearby Consett, Newcastle city centre and the local Metro Centre which is one the largest shopping centres in the northeast. The village also has a post office, hairdressers and barbers, church (who the home work very closely with), a community centre and an Italian restaurant.
The GP surgery is situated along the road from the care home and they offer resident’s a weekly ward round as part of their service.
Care Provided by Derwent Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Derwent Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Mariposa
- Private Owned
Person in charge
- Shaun Stott (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Visitors are always welcome at Derwent. Please visit the main reception area on entry to the home, and a member of friendly staff will be able to assist you.
Parking
- Dedicated parking at the rear of the building. Vehicles and belongings are left at owners own risk.
Derwent Care Home Reviews (122)
Derwent Care Home has a Review Score of 9.9 (9.864) out of 10, based on 56 reviews in the last 2 years.
Over all time Derwent Care Home has 122 reviews.
My mum continues to receive a good standard of care from staff who clearly know her needs.
My mum continues to receive a good standard of care from staff who clearly know her needs.
I would like to express my sincere gratitude for the professionalism and care our mother received during her last days in Derwent Care Home. She was always treated with the utmost empathy and respect. Also for the help and support our family received during the past few weeks. Thank you so much.
I would like to express my sincere gratitude for the professionalism and care our mother received during her last days in Derwent Care Home. She was always treated with the utmost empathy and respect. Also for the help and support our family received during the past few weeks. Thank you so much.
My mother has been a resident at this home for about 12 months. Overall I find the care and the facilities very good. The staff are approachable and caring, but they could do with more staff on duty.
My mother has been a resident at this home for about 12 months. Overall I find the care and the facilities very good. The staff are approachable and caring, but they could do with more staff on duty.
I consider myself very lucky that my mum is so well looked after in an excellent environment with professional staff.
I consider myself very lucky that my mum is so well looked after in an excellent environment with professional staff.
The staff are friendly and polite. The home is clean and tidy as well and grandma is much happier now she has moved into the home.
The staff are friendly and polite. The home is clean and tidy as well and grandma is much happier now she has moved into the home.
I love that Mum is here. As an ex Age UK CEO I understand how to review care and have nothing but praise for the home, in particular, the staff are lovely, helpful, friendly and kind. The food always looks lovely. Rooms and communal areas clean and warm. Mum's dementia has progressed but feels...
I love that Mum is here. As an ex Age UK CEO I understand how to review care and have nothing but praise for the home, in particular, the staff are lovely, helpful, friendly and kind. The food always looks lovely. Rooms and communal areas clean and warm. Mum's dementia has progressed but feels confident she is in the best possible place, getting the best possible care.
If I have to end up in a care home, this would be top of my list.
I could not fund a care home that provides as much care as this home does.
If I have to end up in a care home, this would be top of my list.
I could not fund a care home that provides as much care as this home does.
Visited the home in May as looking for respite. The manager was helpful and supportive which gave me confidence that this was the right facility for my mother. She is now a permanent resident. The staff are welcoming and caring but also very professional in their approach. The home is very clean...
Knowing that my mother's needs are being met means that the stress we were under has greatly reduced.
I have no hesitation in recommending Derwent to others.
A very warm welcome to the care home, was offered refreshments, felt very comfortable and at ease.
A very warm welcome to the care home, was offered refreshments, felt very comfortable and at ease.
She enjoys her time and she is becoming used to her new carers which is a great comfort...
She enjoys her time and she is becoming used to her new carers which is a great comfort to me.
I am so happy in this lovely home and the lovely staff and the lovely handyman and manager and staff. This home is near to perfection as can be.
I am so happy in this lovely home and the lovely staff and the lovely handyman and manager and staff. This home is near to perfection as can be.
Staff very smart in new uniforms.
I was made very welcome with tea and biscuits in the conservatory. My grandad was very happy in the lounge...
Staff very smart in new uniforms.
I was made very welcome with tea and biscuits in the conservatory. My grandad was very happy in the lounge with his magazine and music playing in the background.
My grandad is very well looked after by the staff here. I am always made to feel welcome by the carers. The home is always clean and tidy and always looks nice. It doesn't feel like a residential home which my grandad and I both like. I especially like the new decor in the home. Very happy with the...
My grandad is very well looked after by the staff here. I am always made to feel welcome by the carers. The home is always clean and tidy and always looks nice. It doesn't feel like a residential home which my grandad and I both like. I especially like the new decor in the home. Very happy with the way the residents and carers interact.
A very friendly care home and I am always made to feel welcome when I come to visit my dad. I am always offered refreshments or if it is meal time, an option to have a meal with him. It doesn't feel like a care home. Just one big happy family. All staff work very hard to care for my dad as well as...
A very friendly care home and I am always made to feel welcome when I come to visit my dad. I am always offered refreshments or if it is meal time, an option to have a meal with him. It doesn't feel like a care home. Just one big happy family. All staff work very hard to care for my dad as well as others.
My mother resides in the home and has done for the last three years. All the carers are extremely caring with her and show a high degree of empathy with her and with our family. The manager is approachable and efficient. As a family, we are very happy with our mother's care although sometimes we...
My mother resides in the home and has done for the last three years. All the carers are extremely caring with her and show a high degree of empathy with her and with our family. The manager is approachable and efficient. As a family, we are very happy with our mother's care although sometimes we feel that the staff are stretched at times being able to cope with the resident's needs.
We are very happy as a family, with the care our mother receives. The staff and management are wonderful, but feel that they are stretched at times! Over the last 3 years the staff seems to have diminished!
We are very happy as a family, with the care our mother receives. The staff and management are wonderful, but feel that they are stretched at times! Over the last 3 years the staff seems to have diminished!
My husband has enjoyed his stay in the home. He has been well cared for. He has enjoyed his stay very much.
My husband has enjoyed his stay in the home. He has been well cared for. He has enjoyed his stay very much.
Derwent Care Home, which has just completed a very good re-refurbishment, has looked after my mother (and her sister now deceased) for many years now to my complete satisfaction. The management and staff are friendly and very approachable and more to this point, knowledgeable regarding mother's...
Overall, I recommend this care home to anyone.
Over the moon with the home, service, fantastic care given to my dad. Would recommend to family and friends.
Would like to thank all staff.
Over the moon with the home, service, fantastic care given to my dad. Would recommend to family and friends.
Would like to thank all staff.
The home is very well kept and has a good aura.
The home is very well kept and has a good aura.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Derwent Care Home.
There are no upcoming events for Derwent Care Home.
Awards / Recognitions (1)
- 01 Feb 2018Recipient: Mariposa
Accreditations
There are no accreditations posted yet for Derwent Care Home.
Meet the Team (1)

We are proud to introduce Shaun Stott as our Home Manager at Derwent Care Home. Shaun has been a valued team member at Mariposa Care for many years,...
We are proud to introduce Shaun Stott as our Home Manager at Derwent Care Home. Shaun has been a valued team member at Mariposa Care for many years, with previous Deputy Manager roles at two homes within the group. Shaun boasts exceptional experience in the elderly care sector and has built fantastic relationships with all residents, families and staff during his time at Derwent. We now look forward to seeing how the home will progress under his leadership.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derwent Care Home to verify any information. View our terms and conditions. Derwent Care Home has an Enhanced Service -what an Enhanced Service includes.