The home is always spotlessly clean. It is a very well-run home.Judith A(Daughter of Resident/Service User)
She has the best view and a comfortable room. The facilities are lovelyS T(Granddaughter of Resident/Service User)
major transformations to make it even more ‘dementia friendly’S D(Daughter of Resident/Service User)
The home is always spotlessly clean. It is a very well-run home.Judith A(Daughter of Resident/Service User)
She has the best view and a comfortable room. The facilities are lovelyS T(Granddaughter of Resident/Service User)
major transformations to make it even more ‘dementia friendly’S D(Daughter of Resident/Service User)
Derwent Care Home is situated in the Derwent Valley, within the hamlet of Low Westwood immediately to the west of Hamsterley in County Durham. The River Derwent flows at the bottom of the valley, over which the care home benefits from wide-ranging and stunning views.
The care home offers residential care, dementia care and respite care. The modern and spacious home, located over three floors, has forty-four purpose-built and attractively decorated...
Derwent Care Home is situated in the Derwent Valley, within the hamlet of Low Westwood immediately to the west of Hamsterley in County Durham. The River Derwent flows at the bottom of the valley, over which the care home benefits from wide-ranging and stunning views.
The care home offers residential care, dementia care and respite care. The modern and spacious home, located over three floors, has forty-four purpose-built and attractively decorated en-suite bedrooms.
Each floor has its own dining area and lounge spaces where residents can choose to relax. Residents and their visitors also benefit from a bright and uplifting conservatory, leading onto a secure balcony, with beautiful views over the valley.
In the local village, there is a regular bus service that commutes to nearby Consett, Newcastle city centre and the local Metro Centre which is one the largest shopping centres in the northeast. The village also has a post office, hairdressers and barbers, church (who the home work very closely with), a community centre and an Italian restaurant.
The GP surgery is situated along the road from the care home and they offer resident’s a weekly ward round as part of their service.
Contact Derwent Care Home to confirm what's included and get a personalised quote:
Derwent Care Home has a Review Score of 9.9 (9.864) out of 10, based on 56 reviews in the last 2 years.
Over all time Derwent Care Home has 122 reviews.
I cannot recommend Derwent Care Home enough for the care they provide for my grandma. We were all heartbroken when making the decision that it was time for our grandma/mam to move into a care home and receive 24-hour care but it really feels like a home from home. The home is always spotlessly...
I cannot recommend Derwent Care Home enough for the care they provide for my grandma. We were all heartbroken when making the decision that it was time for our grandma/mam to move into a care home and receive 24-hour care but it really feels like a home from home. The home is always spotlessly clean, residents are provided with daily activities and staff are friendly and caring. My grandma is treated with the dignity we always hoped for and she has really settled in well.
Thank you for completing a review on your grandmother's care, your kind comments are appreciated. Thank you.
The home is very clean. Our resident is always clean and clothes and bedding are changed daily. The staff are very caring. The food is varied and suits our resident's taste. Prompt medical attention is given if required.
The home is very clean. Our resident is always clean and clothes and bedding are changed daily. The staff are very caring. The food is varied and suits our resident's taste. Prompt medical attention is given if required.
Thank you for taking the time to complete a review, your comments are greatly appreciated. Thank you.
The resident has been very well looked after for four years now. We appreciate the newsletter although perhaps our family member doesn't join in many.
The resident has been very well looked after for four years now. We appreciate the newsletter although perhaps our family member doesn't join in many.
Thank you for taking the time to complete a review form, your comments are greatly appreciated.
I visit my friend every week and find the staff most helpful and kind. My friend seems to like them. Everyone is friendly.
I visit my friend every week and find the staff most helpful and kind. My friend seems to like them. Everyone is friendly.
Thank you for completing a review, much appreciated.
I have only just been able to start attending the care home as Covid stopped us. There have been some changes, and my nan's room is decorated and lovely. I'm glad she has been so well looked after. I know she has missed us, but she has been kept busy. Thank you to all staff.
I have only just been able to start attending the care home as Covid stopped us. There have been some changes, and my nan's room is decorated and lovely. I'm glad she has been so well looked after. I know she has missed us, but she has been kept busy. Thank you to all staff.
Thank you for all your continued support and kind comments.
The staff are competent and always willing to please, friendly and very polite. Nothing is too much trouble.
The staff are competent and always willing to please, friendly and very polite. Nothing is too much trouble.
Thank you for submitting a review great to hear that you enjoy living at Derwent.
Staff are very helpful and willing. Always friendly, you can always ask for advice and receive it, nothing is too much trouble.
Staff are very helpful and willing. Always friendly, you can always ask for advice and receive it, nothing is too much trouble.
Brilliant to hear that you are loving your stay at Derwent.
Very kind staff and very caring. Management was very helpful.
Very kind staff and very caring. Management was very helpful.
Thank you for your kind comments they are much appreciated.
The very caring staff made us feel at ease. My brother seems happy and at home here.
The very caring staff made us feel at ease. My brother seems happy and at home here.
Thank you for submitting a review for Derwent your comments are appreciated.
Happy, friendly a lovely place to live.
Happy, friendly a lovely place to live.
This is brilliant to hear thank you very much for your comments.
I and my mother were greeted on arrival and put at ease as we had to do lateral flow tests, we were assured that this is to keep the residents safe. We were then sent to the back entrance and told to put PPE on, this was so we didn't have to go through the home. We put PPE on in a little foyer...
I and my mother were greeted on arrival and put at ease as we had to do lateral flow tests, we were assured that this is to keep the residents safe. We were then sent to the back entrance and told to put PPE on, this was so we didn't have to go through the home. We put PPE on in a little foyer before being allowed in the home. I think this is a great setup as the residents are put first and aren't put at any undue risk. The visitors' room is right next to the rear entrance. The staff brought my dad down, it was great to see him as I haven't seen him for 9 months. Thank you!
Thank you very much we love looking after your Dad
The care home provides everything we could possibly need for mum. The facilities are excellent and the staff are professional and very caring.
The care home provides everything we could possibly need for mum. The facilities are excellent and the staff are professional and very caring.
Your comments are greatly appreciated thank you very much.
Thank you to the brilliant staff who deserve more recognition for the fab care they provide. During the covid pandemic, it has been heartbreaking as a family not being able to visit my Grandma. However, the biggest comfort to us was knowing that she was being well cared for at Derwent Care Home....
Thank you to the brilliant staff who deserve more recognition for the fab care they provide. During the covid pandemic, it has been heartbreaking as a family not being able to visit my Grandma. However, the biggest comfort to us was knowing that she was being well cared for at Derwent Care Home. Having visited regularly before the pandemic, we could trust and know that our loved one was receiving person-centred care by the brilliant staff who act in her best interests and go above and beyond, also maintaining a good relationship with my Grandad her husband.
Thank you for taking the time to complete a review card, your comments are very much appreciated thank you again.
Derwent Care Home staff have looked after my mam during covid and when she was very poorly with kindness and care. We are very grateful for their support and dedication. It's been a tough year and we couldn't be more grateful. Thank you to all the staff.
Derwent Care Home staff have looked after my mam during covid and when she was very poorly with kindness and care. We are very grateful for their support and dedication. It's been a tough year and we couldn't be more grateful. Thank you to all the staff.
Thank you for your comments much appreciated, it is a pleasure to have your Mum in our home.
The care home provides for my mother's every need. In what has been a difficult year, the staff have been excellent. I have been able to video call every with, and the activities have managed to keep my mum entertained and mainly alert.
The care home provides for my mother's every need. In what has been a difficult year, the staff have been excellent. I have been able to video call every with, and the activities have managed to keep my mum entertained and mainly alert.
Thank you for your comments, they are much appreciated.
A big thank you to all the staff.
A big thank you to all the staff.
Thank you for your kind words, it's a pleasure to be looking after your loved one.
Derwent Care Home is excellent. The best thing that happened to my mother. Best staff ever. Words cannot describe how grateful I am to everyone that looks after my Mam.
Derwent Care Home is excellent. The best thing that happened to my mother. Best staff ever. Words cannot describe how grateful I am to everyone that looks after my Mam.
Thank you for your kind comments, your mum is a pleasure to look after.
All the staff are very helpful. I know my husband is in safe hands.
All the staff are very helpful. I know my husband is in safe hands.
Thank you for your kind comment, it is a pleasure to take care of your husband.
I have enjoyed my stay in this home. I have met most of the staff and they are all very nice. I would highly recommend this home.
I have enjoyed my stay in this home. I have met most of the staff and they are all very nice. I would highly recommend this home.
Thank you very much, Margaret, for taking the time to complete the review for Derwent.
Staff are excellent in every way.
Staff are excellent in every way.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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We are proud to introduce Shaun Stott as our Home Manager at Derwent Care Home. Shaun has been a valued team member at Mariposa Care for many years,...
We are proud to introduce Shaun Stott as our Home Manager at Derwent Care Home. Shaun has been a valued team member at Mariposa Care for many years, with previous Deputy Manager roles at two homes within the group. Shaun boasts exceptional experience in the elderly care sector and has built fantastic relationships with all residents, families and staff during his time at Derwent. We now look forward to seeing how the home will progress under his leadership.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derwent Care Home to verify any information. View our terms and conditions. Derwent Care Home has an Enhanced Service -what an Enhanced Service includes.